Edward Parra is an IT computer technician with extensive knowledge of computer systems seeking a career opportunity in a professional environment. He has strong communication and problem solving skills developed through his education in computer system engineering and experience in various IT roles. His resume details his technical skills, work history including freelance IT work and roles in hospitality, and availability.

1. Edward Parra
0490 341 019 | edward.arthur.p@gmail.com|au.linkedin.com/in/edwardparra/
Objective
I am an IT Computer technician looking to
work in a professional environment and begin
my IT career. My knowledge ofcomputer
systems is extensive; I have excellent
customer serviceskills and believe Iwould be
a valuable memberofany working team.
Education
2012 – 2014. Advanced Diploma in
Computer System Engineering, Chisholm
Institute.
2010 Degree in Computer System Engineering,
Universidad Católica de la Santísima
Concepción, Chile.
Skills
Operation System and
Administration
- Install and Administer
Windows XP, 7, 8.1 and 10,
WS 2008R2, WS 2012R2
and Unix Based Computers
- Design, Develop and
Manager Enterprise Network
Administer User Networks
and Develop Computer
Network Services
- Design and Implement
Internetworking System
(advance routing)
- Managing User accounts
using Active Directory
- Installing, Configuring and
Troubleshooting of
Networking Equipment’s:
Routers and Switches.
Software and Hardware
- Use Engineering
Application Software
- Commission Computer
system
- Modify and Redesign of
Computer System
- Configuring and
troubleshooting desktops,
laptops and servers
Key Skills
- Strong verbal and personal
communication skills
- Organization and
prioritization skills
- Problem analysis, use of
judgment and ability to solve
problems efficiently
customer service orientated
- Tolerant and flexible to
different situation
- Adaptability and ability to
work under pressure
Web Page Development
- Basic Front End
Development
(HTML, PHP, CSS,
JavaScript, Photoshop,
Flash builder, Dreamweaver)
- Basic Back End Data
(Apache, MySQL)
Extras
Language: English/Spanish
Full Licence Driver
Australian Citizenship

2. Employment History
Continuing IT Freelance. Chile and Australia.
-On site and remote control repairs ofcomputer hardware and software
-Troubleshootsoftware issues and provide training to clients on software use
-Managing and optimising small network environments
-Installation ofsoftware and operating systems.
2015 – Continuing Sargon Café, Kitchen Hand, Southern Cross
-Assisting in the kitchen
-Waiter
-Cleaning
-Cash register
-Customer Service
2012 – 2015 Le Cochon Noir V, Deckhand (Special events)
-Assisted the skipper and other crew members
-Assisted with preparation, cleaning, repairs before voyage
-Maintain cleanliness ofthe yacht internally and externally.
2011 – 2014 Precision Light and Air, Apprentice (Instrumentation & assembling),
Seaford
-Commenced an apprenticeship in Instrumentation
-Assisted in the assembly line ofmining equipment products
-Packeting products and repairs ofproducts.
2013 Brotherhood of St. Laurence, (Volunteer), Cisco/Chisholm IT
Ambassador, Frankston
-Training a diverse ofmulticultural/multilingual community in basic computer
understanding, including accessing the internet, email, social media, and word
processing
-Troubleshootcomputer and equipmentissues
-Assistclients in the use of mobiles, smartphones and apps
-Reporton studentprogress.
References Rod Fletcher, Network Instructor
Chisholm Institute of TAFE
1300 244 746
Availability Contact hours:2:30 pm – 6pm
1 week notice to currentjob.