The WorkingAge project develops a virtual assistant to promote healthier habits for people over 45. It collects data from sensors and devices to provide personalized recommendations and identify potentially harmful conditions. In an emergency, the assistant's rich dataset including health, location, and medical data could be useful for emergency responders. The project is testing an E112 service that automatically calls emergency services and provides the user's location and information if the assistant detects a health incident or the user manually triggers it. The location is determined by WiFi routers or the smartphone's position. Prototypes have been validated to convey this emergency data to responders.

1. Smart environments providing PSAPs with
enriched data about the emergency situation
WorkingAge
Alexis Gizikis, Project Manager, EENA
Caroline Morisot-Pagnon, Navigation Project Technical Leader,
Telespazio
This project has received funding from the European Union’s Horizon 2020
research and innovation programme under grant agreement N. 826232

2. Hello!
What is the WorkingAge project?
2
Context:
o Research and innovation project receiving funding from
the European Union’s Horizon 2020
Objective:
o Develop a virtual assistant for promoting safer and
healthier habits
o Provide personalised assistance by using data from
sensors and detection devices
Target group & pilots:
o People over 45 years old, at work & daily life
o Work environments: Manufacturing, Office, Teleworking

3. 3
o Multiple sensors & measuring devices
o Help identify potentially harmful
conditions
o Example:
o Camera allows to track body
posture
o Identify potentially harmful posture
o A notification will inform the user
with recommendations to reduce
the risk.
!
X
!
✓
Example: preventing risk

4. What happens in case of an emergency?
4
Rationale:
o Tracking emergencies is not a main objective
o WorkingAge uses a rich data set to provide
recommendations
o It includes health, medical and location data
o Is this data useful to emergency responders?
How to share data with emergency services?
[Source: EENA, Report: Impact of COVID-19 on PSAP
activities, p. 43]

5. About the WAOW 112 service
5
What does it do?
o Automatically launches a call to 112
o Provides accurate location and user information to the
correct emergency Answering Point
How is it triggered?
E112 triggered by the smartphone application either:
o Automatically triggered by the WAOW tool in case of
health incident detection
o Manually triggered by the user

6. How are E112 data collected by the
WOAW tool ?
6
Heart rate measured by a
wristband
Location from the router or the
smartphone
Additional data on the user (name,
surname, phone number, spoken
langage)
The WOAW application installed on
the smartphone collects all these
data in real time

7. How is the User location computed?
7
Case 1: User inside router’s range
Wifi
Router
Routers dispatched at fixed locations in the worker building and positionned
o Latitude / Longitude
o Dispatchable location: address, floor number, office/open space number
Case 2: User outside router’s range
Position of the Wifi router Fused Android Position computed by the
smartphone
&

8. How are E112 data conveyed to
Emergency services ?
8
Allowing mobile applications to provide
accurate location and user information
to the correct emergency answering
point, irrespective of where the user has
roamed to
A PEMEA compliant architecture

9. E112 service during nominal situation
9
9
PSAP Web
View
Heart rate
Position &
Status
WAOW user
Name
Surname
Spoken Language
Phone number
Emulated PSAP
Remote Cloud
Emergency
Server
PSP Server

10. E112 service during an emergency
10
PSAP Web
View
Heart rate
Position &
Status
WAOW user
Name
Surname
Spoken Language
Phone number
Emergency
Data
Emergency
Data
Emulated PSAP
Automatic call
User info
Position
Remote Cloud
Emergency
Server
PSP Server

11. Some results of prototype validation
11

12. 12
We invent new EU services for SAR and Public Warning
We are Telespazio France
• French company
• Subsidiary of the Joint venture between Leonardo and Thales
• European leader in satellite systems and services
• Three decades of experience to offer efficient innovative
solutions
33%
67%
Strength of a group,
agility and expertize of a
human-sized company

13. 13
www.workingage.eu
Alexis Gizikis, ag@eena.org
Caroline Morisot-Pagnon, caroline.morisot-pagnon@telespazio.com
This project has received funding from the European Union’s Horizon 2020
research and innovation programme under grant agreement N. 826232
Thank you!