Customer Relationship Management

1. Odoo’s CRM

2.  Odoo provides the best CRM for your business
and its CRM application provides you ease of
process to make websites
 Odoo provides you the best and modern User
Interface for your CRM
 . CRM provides you the feature that can allow you
to organize, store and manage the content that a
website contains.

3.  It creates auto email campaigns to send emails to
the lead segments .
 It also provides 30 marketing applications that can
boost lead acquisition
 One very important feature is Live Chat with the
help of which you can talk to your visitors and
convert them into leads.
 CRM scores your leads based on implicit and
explicit criteria and actions can be defined based
on lead score and team assignments.

4.  If you create one opportunity, you can manage or
organize sequence of activities per opportunity
 Lost reasons can also be analyzed to improve
sales.
 Pipeline can also be customized by adding stages
 It also provides 360 degree visibility to every
opportunity mails, meetings etc

5.  Always set preferences according to the customer
like delivery method, language etc
 Attain complete history of the customer: invoice,
orders etc.
 Note that each company contains a multiple
addresses and contacts

6. CRM creates a sequence of customers and
opportunities, and call them automatically or
manually and get logs automatically and then
open the customer form and set the next
actions
An auto pop up is generated for receiving calls
. Odoo CRM provides you with email gateway
and customer alerts too

7.  Dashboard is predefined but you can also build
your own dashboard with advance reporting
engine and then share filters with the team
 You can also analyses your opportunities pipeline
with advanced filters
 With Odoo CRM get statistics about your sources
of leads to check the ROI of your marketing
campaigns

8.  Inventory
 Sales
 Powerful API
 Sales channels
 Google Doc
 Marketing app