This book provides a framework for organizational change and transformation in healthcare through proven approaches like reengineering and process improvement. It offers a holistic approach to help leadership teams transform their organizations to improve effectiveness. The approach has already helped many large healthcare organizations dramatically improve by creating new initiatives and implementing solutions. The book focuses on practical techniques that can be implemented immediately, and provides templates, checklists, and agendas to facilitate transformation. It also describes best practices for engaging teams and ensuring long-term sustainability of changes.

1. Organizational and Process Reengineering
Approaches for Health Care Transformation
Dr. Jean Ann Larson, FACHE, FHIMSS, DSHS, CLBB, CSSGB
This book provides a framework for organizational change to enable senior leaders to
reengineer and transform their health care organizations. It presents proven and effective
approaches and methodologies for leadership teams to help their organizations transform,
thrive and grow. It goes beyond process improvement and other organizational change
approaches, as it offers an integrated holistic approach that provides sustainable results.
The approach described in this book has already helped many large health care
organizations dramatically improve their effectiveness by creating new service lines, lines of
business, population health initiatives, new care management models as well as
implementing game changing solutions and technology.
Key Features
 Focuses on practical techniques that you can implement immediately on your
current change and transformation initiatives
 Provides templates, checklists and key meeting and discussion agendas that will
help you facilitate organizational transformation
 Describes a proven approach that leverages and enhances your leadership, change
and process capabilities while integrating with your current process improvement
methods
 Clearly describes key roles, competencies and expectations as you engage in
organizational transformation
 Gives a step-by-step description of how to redesign current processes and create
new ones
 Provides best practice how-to’s to make sure that you can engage multidisciplinary
leadership and teams throughout your organization and across all functions
 Provides critical success factors and tips on how to ensure that the transformational
changes are beneficial to the organization and sustainable over the long haul
Selected Contents
Setting the Stage for Organizational Change. Why and When to Use a Transformational Approach.
Identifying Core Strategic Business Processes for Reengineering, Redesign and Change. Determining the Key
Players on this Journey and What Their Roles Are. The Change Readiness Assessment for Leaders, Preparing
to Lead Organizational Change. Overview of the Methods and Tools. Best Practices for Facilitators. The Role
of Organizational Culture. The Value of Technology and Innovation. Critical Success Factors. Case Studies
and Examples.
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Catalog no. K22406
August 2015, 275 pp.
ISBN: 978-1-4822-2514-3
$59.95 / £38.99