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HOW TO TROUBLESHOOT
WI-FI INTERFERENCE
Presented by Don Norsworthy
TABLE OF CONTENTS
• Wi-Fi Interference
• Wi-Fi Modem Location
• Modem Graphic User Interface (GUI)
• 802.11 Radio Channels
• Wireless Access Points
• Wi-Fi Performance
• Closing
Wi-Fi Interference
 Wi-Fi radio channels are
shared by others
 Wi-Fi interference can
reduce internet speed
 Interference can cause lost
internet connection
 Interference: Microwaves,
cordless phones, walkie-
talkies, subwoofers
 Avoid mirrors, concrete,
electrical wiring, and metal
Table of Contents
The first wireless signals!
Wi-Fi Modem Location
 Centralize your modem
in your home
 Place it as high as
possible
 Place modem as close to
light of sight
 Move away from
kitchen, circuit breakers,
electronics
 Walls can affectWi-Fi
signal
Table of Contents
Modem Graphic User Interface
(GUI)
 Modem’sGUI allows you
to changeWi-Fi settings
 Connect directly to
modem via Ethernet
cable
 You may access GUI via
Wi-Fi if possible
 Common address for the
GUI is 192.168.0.1
 GUI has a separate login
and password
Table of Contents
GUI Login Screen
802.11 Radio Channels
 2.4 GHzWi-Fi has 11
channels
 Preferred 2.4 GHz
channels are 1, 6, 11
 Remaining 2.4 GHz
channels have overlap
 5 GHzWi-Fi has more
channels and no overlap
 5 GHzWi-Fi is less
utilized than 2.4GHz
Table of Contents
Change your Wi-Fi channel
Wireless Access Points
 NearbyWirelessAccess
Points (AP’s) show
nearbyWi-Fi’s
 WirelessAP’s does not
show non-Wi-Fi devices
 Avoid channels that have
multiple devices
 Lower strength channels
may be a possibility
 May have to refresh to
view moreAP’s
Table of Contents
ScanWireless AP’s
Wi-Fi Performance
 Wait 30 minutes before
testing new channel
 Test performance with
http://speedtest.net or
alternate site
 Compare Ethernet and Wi-
Fi internet speeds
 Wi-Fi performance may lag
behind Ethernet speeds
 Power cycling modem can
fix most connection issues
Table of Contents
I feel the need for speed!
Closing
 For more information onWi-Fi interference please go to: How to
extendWi-Fi range, increase speed and fix problems
 If you have any other questions, please contact me via
don.norsworthy@knights.ucf.edu
 Click on image below to exit presentation.
Table of Contents

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Graphics-layout

  • 1. HOW TO TROUBLESHOOT WI-FI INTERFERENCE Presented by Don Norsworthy
  • 2. TABLE OF CONTENTS • Wi-Fi Interference • Wi-Fi Modem Location • Modem Graphic User Interface (GUI) • 802.11 Radio Channels • Wireless Access Points • Wi-Fi Performance • Closing
  • 3. Wi-Fi Interference  Wi-Fi radio channels are shared by others  Wi-Fi interference can reduce internet speed  Interference can cause lost internet connection  Interference: Microwaves, cordless phones, walkie- talkies, subwoofers  Avoid mirrors, concrete, electrical wiring, and metal Table of Contents The first wireless signals!
  • 4. Wi-Fi Modem Location  Centralize your modem in your home  Place it as high as possible  Place modem as close to light of sight  Move away from kitchen, circuit breakers, electronics  Walls can affectWi-Fi signal Table of Contents
  • 5. Modem Graphic User Interface (GUI)  Modem’sGUI allows you to changeWi-Fi settings  Connect directly to modem via Ethernet cable  You may access GUI via Wi-Fi if possible  Common address for the GUI is 192.168.0.1  GUI has a separate login and password Table of Contents GUI Login Screen
  • 6. 802.11 Radio Channels  2.4 GHzWi-Fi has 11 channels  Preferred 2.4 GHz channels are 1, 6, 11  Remaining 2.4 GHz channels have overlap  5 GHzWi-Fi has more channels and no overlap  5 GHzWi-Fi is less utilized than 2.4GHz Table of Contents Change your Wi-Fi channel
  • 7. Wireless Access Points  NearbyWirelessAccess Points (AP’s) show nearbyWi-Fi’s  WirelessAP’s does not show non-Wi-Fi devices  Avoid channels that have multiple devices  Lower strength channels may be a possibility  May have to refresh to view moreAP’s Table of Contents ScanWireless AP’s
  • 8. Wi-Fi Performance  Wait 30 minutes before testing new channel  Test performance with http://speedtest.net or alternate site  Compare Ethernet and Wi- Fi internet speeds  Wi-Fi performance may lag behind Ethernet speeds  Power cycling modem can fix most connection issues Table of Contents I feel the need for speed!
  • 9. Closing  For more information onWi-Fi interference please go to: How to extendWi-Fi range, increase speed and fix problems  If you have any other questions, please contact me via don.norsworthy@knights.ucf.edu  Click on image below to exit presentation. Table of Contents

Editor's Notes

  1. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation. WiFi interference image source: http://people.csail.mit.edu/fadel/timo/. Replaced graphics with resized pictures of their actual representations and redrew blue line. Added tint to reduce brightness.
  2. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation.
  3. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation. Cartoon image source: https://www.tomshw.it/storia-computer-reti-cablate-wi-fi-35907-p20. Image is resized for better presentation.
  4. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation. Modem pacement graphics source: https://www.windstream.com/Support/Where-should-I-place-my-wireless-modem-for-the-best-connection-/. Images are resized for better presentation.
  5. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation. ARRIS modem login source: http://192.168.0.1/. Added username and password text to picture. Image is cropped and resized for better presentation.
  6. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation. ARRIS modem login source: http://192.168.0.1/. Image is resized for better presentation. In addition, added a green box around the channel selection with a label.
  7. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation. ARRIS modem login source: http://192.168.0.1/. Image is resized for better presentation. In addition, added a red box around the channels to avoid with a label.
  8. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation. Speed Test source: http://www.speedtest.net/. Adjusted lighting and vignette of speedtest.net screen and inserted into screen speed gauge graphic with a Napa filter added.
  9. WiFi image source: https://kakkulearning.wordpress.com/2014/06/11/increase-tx-power-signal-strength-wifi/. Image is resized for better presentation. WiFI image over building source: http://photobucket.com/gallery/user/cchen926/media/cGF0aDovd2lmaS0xLnBuZw==/?searchTerm=wifi&page=9