Counseling and listening skills Counseling thrives on communication between the Counselor and the Client for any meaningful result of the interaction. It is the duty of a Counselor to respond to the messages of the client which are usually verbal and non- verbal in the process of their interaction. The Counselor does this by listening to the client, gathered the necessary information and then responds appropriately. Listening and responding to client’s talk is the key functions of the counselor. The ability to listen and respond to messages is the core of interaction by individuals. When the counselor and the client perceived their interaction to be flowing, then there is effective listening and responding in their interaction. 1. Definition of Listening & Listening Skills Importance of Listening Skills Types of Listening Skills Effective Listening Features of Listening Process of Listening Techniques of Listening Skills… Much more 2. The First and the foremost communication skill that we learn in our lives is nothing but “LISTENING” Listening Comes First LISTENING SPEAKING READING WRITING Difference between Hearing & Listening… Hearing: o Hearing is simply the act of perceiving sound by the ear. Hearing occurs with or without your consent Listening: o Listening is an action where you choose to actively concentrate on what you hear. In listening your brain processes the information into knowledge. “Listening is not the same as hearing and hearing is not the same as listening.”