MGT510Preview MGT510 Global Business ManagementCour

MGT510
Preview: MGT510 : Global Business Management
Course Guide
Prerequisites
Course Description
Instructional Materials
This course examines management theories and practices in the
context of global and international
organizations. Emphasis is placed on essential management
areas including strategic planning,
management styles, negotiations, and human resources
management in a global organization.
Required Resources
John B. Cullen. 2016. Multinational Management: A Strategic
Approach. MGT 510 Cengage
Learning 7th edition textbook available at
https://www.strayerbookstore.com
Office of the United States Trade Representative. No date.
https://ustr.gov/trade-agreements
Ritsuko Shimizu. 2016. Wal-Mart Japan to Focus on
Remodeling Stores, No Plans to Exit Market.
https://www.reuters.com/article/us-wal-mart-japan-

idUSKCN0WH0MD
Staff Reporters. 2016. Walmart Aims for Japan Turnaround.
www.campaignasia.com/article/walmart-
aims-for-japan-turnaround/407980
Travel.State.Gov. No date. Country Information.
https://travel.state.gov/content/travel/en/international -
travel/International-Travel-Country-Information-Pages.html
Pablo Gonzalez Alonso. 2016. The Potential and Pitfalls of
Doing Business in Cuba.
https://hbr.org/2016/03/the-potential-and-pitfalls-of-doing-
business-in-cuba
Ⓒ 2020 Strayer University. All Rights Reserved. This document
contains Strayer University Confidential and Proprietary
information and may not be copied, further distributed, or
otherwise disclosed in whole or in part, without the expressed
written permission of Strayer University.
NOTE: The links in this document do not function. Please refer
to your course to
view/download linked content.
https://www.strayerbookstore.com/
https://ustr.gov/trade-agreements
https://www.reuters.com/article/us-wal-mart-japan-
idUSKCN0WH0MD
http://www.campaignasia.com/article/walmart-aims-for-japan-
turnaround/407980
https://travel.state.gov/content/travel/en/international -
travel/International-Travel-Country-Information-Pages.html
https://hbr.org/2016/03/the-potential-and-pitfalls-of-doing-
business-in-cuba

Course Learning Outcomes
Adva Saldinger. 2016. It's Not Just About Big Corporations: A
Look at Local Partnerships.
https://www.devex.com/news/it-s-not-just-about-big-
corporations-a-look-at-local-partnerships-87834
Monroe Consulting Group. No date. National and Multinational
Corporations Embracing 'E-
commerce' Revolution in Indonesia.
https://www.monroeconsulting.com/about/latest-news/national-
and-multinational-corporations-embracing-e-commerce-
revolution-in-indonesia/
Leighton Cosseboom. 2015. 5 Unique Challenges All
ECommerce Firms Will Face in Indonesia.
https://www.techinasia.com/indonesia-ecommerce-challenges-
lists
Winter Nie. 2015. HR Challenges: Why One-Size-Fits-All
Doesn't Work in China.
https://www.forbes.com/sites/winternie/2015/06/01/hr-
challenges-why-one-size-fits-all-doesnt-work-
in-china/#62368e505337
Jonathan Zhu. 2016. Multinational Companies’ HR Issues
Larger Than Ever.
http://www.chinabusinessreview.com/multinational-companies-
hr-issues-larger-than-ever/
Supplemental Resources
K. Amma. 2013. A Study on the Common Imperatives
Organizations Require for Creating
Productive Employees: Creating a Perspective to the Expression

of Authentic Self as a New
Challenge to the Global Business Management. International
Journal of Global Business, vol. 6, no.
2, pp. 90–103.
David G. Collings. 2011. Global Talent Management.
Routledge.
Panos Kouvelis. 2012. The Handbook of Integrated Risk
Management in Global Supply
Chains. Wiley.
Ingo Pies. 2010. Value Creation, Management Competencies,
and Global Corporate Citizenship:
An Ordonomic Approach to Business Ethics in the Age of
Globalization. Journal of Business Ethics,
vol. 94, no. 2, pp. 265–278.
W. Wall. 2013. Is Cross-cultural Management the Key to
Success in Global Healthcare
Competition? International Journal of Business & Information,
vol. 8, no. 1, pp. 70–95.
Recommend actions for the leadership of an international
company that
considers culture, economic systems, and economic
development.
1

https://www.devex.com/news/it-s-not-just-about-big-
corporations-a-look-at-local-partnerships-87834
https://www.monroeconsulting.com/about/latest-news/national-
and-multinational-corporations-embracing-e-commerce-
revolution-in-indonesia/
https://www.techinasia.com/indonesia-ecommerce-challenges-
lists
https://www.forbes.com/sites/winternie/2015/06/01/hr-
challenges-why-one-size-fits-all-doesnt-work-in-
china/#62368e505337
http://www.chinabusinessreview.com/multinational-companies-
hr-issues-larger-than-ever/
Weekly Course Schedule
Week 1 - To Do List
Learn: Read Chapter 1 from Multinational Management: A
Strategic Approach.
Learn: Read the PowerPoints and notes.
Prepare: Complete the research to prepare for this week's
discussion.
Discuss: Introduce yourself and complete the discussion,
Opportunities in Emerging Markets.
Week 2 - To Do List
Strategic Approach.

Prepare: Read two required articles to prepare for this week's
discussion.
Create a global expansion strategy that addresses leveraging
expatriates
and ensuring commitment from leadership.
2
Design a comprehensive best-practices policy list that considers
the benefits
and impact of such policies on a given company.
3
Review topics related to strategic planning, management styles,
negotiations,
and human resources management within a global context.
4
Week 2 - To Do List
Discuss: Complete the discussion, One Interconnected
Economy.
Week 3 - To Do List

Strategic Approach.
Prepare: View the required video in preparation for this week's
discussion.
Discuss: Complete the discussion, Determining Economic
Systems.
Week 4 - To Do List
Strategic Approach.
Prepare: View the required video and search for three articles
needed for this week's discussion.
Discuss: Complete the discussion, Fencing and Maneuvering.
Assignment: Complete the assignment, How Big Global
Businesses Compare.
Week 5 - To Do List

Week 5 - To Do List
Strategic Approach.
Prepare: Complete the required research in preparation for this
week's discussion.
Discuss: Complete the discussion, Multinati onal Management
Strategies.
Quiz: Complete the midterm exam.
Week 6 - To Do List
Strategic Approach.
Prepare: Read the required article in preparation for this week's
discussion.
Discuss: Complete the discussion, Operational Effectiveness.
Assignment: Complete the assignment, Successful Domestic
Company Goes Global!
Week 7 - To Do List

Week 7 - To Do List
Strategic Approach.
Prepare: Read the required article in preparation for this week's
discussion.
Discuss: Complete the discussion, Throwing Out the Anchor.
Week 8 - To Do List
Strategic Approach.
Prepare: Read two required articles in preparation for this
week's discussion.
Discuss: Complete the discussion, Global Networking.
Week 9 - To Do List
Strategic Approach.

Week 9 - To Do List
Prepare: Read two required articles in preparation for this
week's discussion.
Discuss: Complete the discussion, International Human
Resources Management.
Assignment: Complete the assignment, Keys to Success in
Multinational Companies.
Week 10 - To Do List
Learn: Read Chapters 13 and 14 from Multinational
Management: A Strategic Approach.
Prepare: Conduct Internet research for this week's discussion.
Discuss: Complete the discussion, Communicating and
Negotiating in Cross-Cultural
Communities.
Week 11 - To Do List
Discuss: Complete the discussion, Sum It Up.
Quiz: Complete the final exam.

Grading Scale
Participation Total Points % of GradeParticipation Total Points
% of Grade
Discussion Participation 220 22%
Assignment Total Points % of Grade
w04a1 - How Big Global Businesses Compare 130 13%
w05q1 - Midterm Exam 150 15%
w06a1 - Successful Domestic Company Goes Global! 190 19%
w09a1 - Keys to Success in Multinational Companies 160 16%
w11q1 - Final Exam 150 15%
Totals 1000 100%
Final Course Grade
Points Percentage Grade
900 - 1000 90% - 100% A

800 - 899 80% - 89% B
700 - 799 70% - 79% C
0 - 699 69% and below F
Unique Course Features
Grading Scale Notation
Please consult the University Catalog and your academic
advisor to determine the final grade needed
in this class to satisfy your specific degree conferral
requirements.
Assignments
w04a1 - How Big Global Businesses Compare
Summary
Click the link for the assignment.
Text
Preparation
Select one global industry, such as the automobile or cell phone

industry. Next, use the Internet to
research three major international competitors within the chosen
industry. Note how the popular
international business press (newspapers, magazines, e-zines,
press releases, and so on) depicts
these companies.
Instructions
Write a 4–5 page paper in which you:
1. Compare and contrast the three models of culture.
Choose one of the researched international competitors and
ascertain the most
appropriate cultural model for that competitor.
Provide a rationale for your response.
2. Recommend the type of economic system that best relates to
each of the researched international
competitors.
Identify three potential effects of such an economic system on
the society in which the
system is involved.
3. Speculate on the major reasons why certain countries have
lagged behind other countries in
economic development.
Recommend three generic actions that the three researched
major competitors could
take to encourage economic progress in these countries.

4. Select one of the three researched international companies to
lead and provide a rationale for
your choice.
Propose the necessary major steps—education, social
development, community
activities, bargaining skills, language skills, conflict
management skills, etc.—that you
would need to take to propel you from where you are today to a
global leadership or
management position at your chosen company.
5. Suggest two global changes in expansion, technology,
marketing, products, services, human
resources, customer service, and so on, that you would make as
CEO of your chosen
international organization.
6. Use at least three quality academic resources in this
assignment. Note: Wikipedia and other
similar websites do not qualify as academic resources.
This course requires the use of Strayer Writing Standards. For

assistance and information, please
refer to the Strayer Writing Standards link in the left-hand menu
of your course. Check with your
professor for any additional instructions.
The specific course learning outcome associated with this
assignment is:
Recommend actions for the leadership of an international
company that considers culture,
economic systems, and economic development.
Scoring Guide
Compare and contrast the thre e mode ls of
culture . Choose one of the re se arche d
inte rnational compe titors and asce rtain the
most appropriate cultural mode l for that
inte rnational compe titor. Prov ide a rationale
for your re sponse . 15 %
Unacceptable
Did not submit or
incompletely
compared and
contrasted the three
models of culture. Did

not submit or
incompletely
ascertained the most
appropriate cultural
model for the chosen
international
competitor. Did not
submit or did not
provide a rationale for
your response.
Needs Improvement
Partially compared
and contrasted the
three models of
culture. Partially
international
competitor. Partially
provided a rationale
for your response.
Competent
Satisfactorily
compared and
contrasted the three
models of culture.
Satisfactorily
international

competitor.
Satisfactorily
for your response.
Exemplary
Thoroughly compared
and contrasted the
three models of
culture. Thoroughly
international
competitor.
Thoroughly provided a
rationale for your
response.
Re comme nd the type of e conomic syste m that
be st re late s to e ach of the re se arche d
inte rnational compe titors. Ide ntify thre e
pote ntial e ffe cts of such an e conomic syste m
on the socie ty in which the syste m is
inv olv e d. Prov ide a rationale for your
re sponse . 15 %

Unacceptable
Did not submit or
incompletely
recommended the
type of economic
system that best
relates to each of the
researched
international
competitors. Did not
submit or
incompletely
identified three
potential effects of
such an economic
system on the society
in which the system is
involved. Did not
submit or
incompletely provided
a rationale for your
response.
Needs Improvement
Partially
recommended the
type of economic
system that best
researched
international
competitors. Partially
identified three

such an economic
involved. Partially
for your response.
Competent
Satisfactorily
recommended the
type of economic
system that best
researched
international
competitors.
Satisfactorily
identified three
such an economic
involved. Satisfactorily
for your response.
Exemplary
Thoroughly
recommended the
type of economic
system that best
researched
international

competitors.
Thoroughly identified
three potential effects
of such an economic
involved. Thoroughly
for your response.
Spe culate on the major re asons why ce rtain
countrie s hav e lagge d be hind othe r countrie s
in e conomic de v e lopme nt. Re comme nd thre e
ge ne ric actions that the thre e re se arche d
major compe titors could take to e ncourage
e conomic progre ss in the se countrie s.
Prov ide a rationale for your re sponse . 20 %
Unacceptable
Did not submit or
incompletely
speculated on the
major reasons why
certain countries have
lagged behind other
countries in economic
development. Did not

submit or
incompletely
recommended three
generic actions that
the three researched
major competitors
could take to
encourage economic
progress in these
countries. Did not
submit or
response.
Needs Improvement
Partially speculated
on the major reasons
why certain countries
have lagged behind
other countries in
economic
development. Partially
recommended three
major competitors
could take to
encourage economic
progress in these
countries. Partially
for your response.
Competent

Satisfactorily
speculated on the
major reasons why
lagged behind other
development.
Satisfactorily
recommended three
major competitors
could take to
encourage economic
progress in these
countries.
Satisfactorily
for your response.
Exemplary
Thoroughly
speculated on the
major reasons why
lagged behind other
development.
Thoroughly
recommended three
major competitors
could take to

encourage economic
progress in these
countries. Thoroughly
for your response.
Se le ct one of the thre e re se arche d
inte rnational companie s to le ad and prov ide a
rationale for your choice . Propose the
ne ce ssary major ste ps—including e ducation,
social de v e lopme nt, community activ itie s,
bargaining skills, language skills, conflict
manage me nt skills, e tc.—that you would ne e d
to take to prope l you from whe re you are
today to a global le ade rship or manage me nt
position at your chose n company. 15 %
Unacceptable
Did not select one of
international
companies to lead or
choice. Did not
submit or
incompletely

proposed the
necessary major
steps that you would
need to take to propel
you from where you
are today to a global
leadership or
management position
at your chosen
company.
Needs Improvement
Selected one of the
three researched
international
companies to lead
and partially provided
choice. Partially
proposed the
necessary major
steps that you would
need to take to propel
you from where you
are today to a global
leadership or
management position
at your chosen
company.
Competent
Selected one of the
three researched
international

companies to lead
and satisfactorily
for your choice.
Satisfactorily
proposed the
necessary major
steps—including
education, social
development,
community activities,
bargaining skills,
language skills,
conflict management
skills, etc.— that you
would need to take to
propel you from where
you are today to a
management position
at your chosen
company.
Exemplary
Selected one of the
three researched
international
companies to lead
and thoroughly
for your choice.
Thoroughly proposed
the necessary major
steps—including
education, social

development,
community activities,
bargaining skills,
language skills,
conflict management
skills, etc.— that you
would need to take to
propel you from where
you are today to a
management position
at your chosen
company.
Sugge st two global change s in e xpansion,
te chnology, marke ting, products, se rv ice s,
human re source s, and custome r se rv ice , and
so on, that you would make as CEO of your
chose n inte rnational organization. Prov ide a
rationale for your re sponse . 10 %
Unacceptable
Did not submit or
incompletely
suggested two global
changes in
expansion,

technology,
marketing, products,
services, human
resources, and
customer service,
etc., that you would
make as CEO of the
selected international
organization from
Question 4. Did not
submit or
response.
Needs Improvement
Partially suggested
two global changes in
expansion,
technology,
services, human
resources, and
customer service,
make as CEO of the
organization from
Question 4. Partially
for your response.
Competent
Satisfactorily

suggested two global
changes in
expansion,
technology,
services, human
resources, and
customer service,
make as CEO of the
organization from
Question 4.
Satisfactorily
for your response.
Exemplary
Thoroughly suggested
two global changes in
expansion,
technology,
services, human
resources, and
customer service,
make as CEO of the
organization from
Question 4.
rationale for your
response.

Thre e re fe re nce s. 5 %
Unacceptable
No references
provided.
Needs Improvement
Does not meet the
required number of
references; some or
all references are
poor-quality choices.
Competent
Meets the required
number of references;
all references are
high-quality choices.
Exemplary
Exceeds the required
all references are
Writing me chanics, grammar, and formatting. 5
%

Unacceptable
Serious and
persistent errors in
grammar, spelling,
punctuation, or
formatting.
Needs Improvement
Partially free of errors
in grammar, spelling,
punctuation, or
formatting.
Competent
Mostly free of errors in
grammar, spelling,
punctuation, or
formatting.
Exemplary
Error-free or almost
error-free grammar,
spelling, punctuation,
or formatting.
Appropriate use of SWS in-te xt citations and
re fe re nce se ction. 5 %

Unacceptable
Lack of in-text
citations and/or lack
of reference section.
Needs Improvement
In-text citations and
references are
provided, but they are
only partially
formatted correctly in
SWS style.
Competent
Most in-text citations
and references are
provided, and they
are generally
SWS style.
Exemplary
references are error
free or almost error
free and consistently
SWS style.
Information lite racy and inte gration of
source s. 5 %

Unacceptable
Serious errors in the
integration of sources,
such as intentional or
accidental plagiarism,
or failure to use in-text
citations.
Needs Improvement
Sources are partially
integrated, using
effective techniques
of quoting,
paraphrasing, and
summarizing.
Competent
Sources are mostly
integrated, using
of quoting,
paraphrasing, and
summarizing.
Exemplary
Sources are
consistently
integrated, using
of quoting,
paraphrasing, and
summarizing.

Clarity and cohe re nce of writing. 5 %
Unacceptable
Information is
confusing to the
reader and fails to
include reasons and
evidence that logically
support ideas.
Needs Improvement
Information is partially
clear with minimal
reasons and evidence
that logically support
ideas.
Competent
Information is mostly
clear and generally
supported with
ideas.

Exemplary
Information is
provided in a clear,
coherent, and
consistent manner,
with reasons and
support ideas.
w06a1 - Successful Domestic Company Goes Global!
Summary
Text
Scenario
You are the CEO of a successful domestic company. Recently,
many prospective clients in foreign
countries have expressed a desire to conduct business with you.
You know that in order for your
company to grow, you will have to expand overseas. You
recently attended a local three-day
international trade exposition and have gathered many
brochures on the foreign companies
interested in doing business with your company.
After meeting with your executive committee, you decide that
you will need to identify at least two
countries for expansion and two expatriates to send into those
countries. The selected expatriates
will learn about the countries' cultures and business activities.

You must prepare a report for the
employees who may want to take an overseas assignment, the
executive committee, and the board
of directors.
Prepare
Use the Internet and Strayer Library to research possible
countries for expansion. Next, conduct
research on leveraging expatriates over country nationals for
business overseas. Finally, research
texts that could help expatriates in their transition to working
overseas.
Instructions
Note: You may make all assumptions needed to complete this
assignment.
Write an 8–10 page paper in which you:
1. Create a guide to leveraging expatriates.
The guide should include 4–6 sources that address benefits and
challenges of sending
expatriates to other countries.
2. Examine the major benefits that this report can provide for

the organization.
Suggest two uses for the information contained therein. Justify
your response.
3. Analyze the major factors (distance, cultural background,
knowledge of the related countries,
languages spoken, relatives who may live in another country,
etc.) that would influence your
choice of countries into which your company would expand.
Recommend two countries for expansion. Provide a rationale for
your response.
4. Determine three criteria that you would consider when
deciding which employees to send abroad.
Justify your response.
5. Propose the major methods and/or incentives you would use
to encourage the selected
employees to become expatriates. Provide a rationale for your
response.
6. Recommend one strategy to ensure that both the executive
committee and the board of directors
are committed to the expansions. Justify your response.
7. Recommend two texts that the selected expatriates should
take overseas with them. Provide a
rationale for your response.
8. Outline a guide for expatriates who will live abroad for 1–2
years, covering selecting items to
pack, accommodating a vehicle (leave behind or send overseas),
shipping or selling furniture,
moving pets, and arranging accommodations for family living in
another country for the duration

of their stay abroad.
9. Develop a framework for your presentation. The framework
should include the following:
Relevant visuals.
Statistics supporting the decision to expand into the identified
countries.
A feasibility study of your company’s proposed expansion to
the identified countries.
Information related to renting or buying land or a building.
Any other information relevant to the case for expansion.
10. Use at least four quality academic resources in this
assignment is:
Create a global expansion strategy that addresses leveraging
expatriates and ensuring
commitment from leadership.

Scoring Guide
Cre ate a guide to le v e raging e xpatriate s,
including 4–6 source s that addre ss be ne fits
and challe nge s of se nding e xpatriate s to
othe r countrie s. 10 %
Unacceptable
Did not submit or
incompletely created
a guide to leveraging
expatriates. Did not
submit or
incompletely included
4–6 sources that
address benefits and
expatriates to other
countries.
Needs Improvement
Partially created a
guide to leveraging
expatriates. Partially
included 4–6 sources
that address benefits
and challenges of
sending expatriates to
other countries.
Competent
Satisfactorily created

a guide to leveraging
expatriates.
Satisfactorily included
4–6 sources that
countries.
Exemplary
Thoroughly created a
guide to leveraging
expatriates.
Thoroughly included
4–6 sources that
countries.
Examine the major be ne fits that this re port
can prov ide for the organization and sugge st
two use s for the information containe d
the re in. Justify your re sponse . 10 %
Unacceptable

Did not submit or
incompletely
examined the major
benefits that this
report can provide for
the organization. Did
not submit or
incompletely
suggested two uses
for the information
contained therein. Did
not submit or
incompletely justified
your response.
Needs Improvement
Partially examined the
major benefits that
this report can
provide for the
organization. Partially
suggested two uses
for the information
contained therein.
Partially justified your
response.
Competent
Satisfactorily
examined the major
benefits that this
report can provide for
the organization.
Satisfactorily

suggested two uses
for the information
contained therein.
Satisfactorily justified
your response.
Exemplary
Thoroughly examined
the major benefits that
this report can
provide for the
organization.
Thoroughly suggested
two uses for the
information contained
therein. Thoroughly
justified your
response.
Analyze the major factors (distance , cultural
background, knowle dge of the re late d
countrie s, language s spoke n, re lativ e s who
may liv e in anothe r country, e tc.) that would
influe nce your choice of countrie s into which
your company would e xpand. Re comme nd two
countrie s for e xpansion. Prov ide a rationale

Unacceptable
Did not submit or
incompletely analyzed
the major factors
(distance, cultural
background,
knowledge of the
related countries,
languages spoken,
relatives who may live
in another country,
etc.) that would
influence your choice
of countries into which
your company would
expand. Did not
submit or
incompletely
recommended two
countries for
expansion. Did not
submit or
response.
Needs Improvement
Partially analyzed the
major factors
(distance, cultural
background,
knowledge of the
related countries,

languages spoken,
in another country,
etc.) that would
your company would
expand. Partially
recommended two
countries for
expansion. Partially
for your response.
Competent
Satisfactorily
analyzed the major
factors (distance,
cultural background,
knowledge of the
related countries,
languages spoken,
in another country,
etc.) that would
your company would
expand. Satisfactorily
recommended two
countries for
expansion.
Satisfactorily
for your response.

Exemplary
Thoroughly analyzed
the major factors
(distance, cultural
background,
knowledge of the
related countries,
languages spoken,
in another country,
etc.) that would
your company would
expand. Thoroughly
recommended two
countries for
expansion.
rationale for your
response.
De te rmine thre e crite ria that you would
conside r whe n de ciding which e mploye e s to
se nd abroad. Justify your re sponse . 5 %

Unacceptable
Did not submit or
incompletely
determined three
criteria that you would
consider when
deciding which
employees to send
abroad. Did not
submit or
your response.
Needs Improvement
Partially determined
three criteria that you
would consider when
deciding which
employees to send
abroad. Partially
justified your
response.
Competent
Satisfactorily
determined three
consider when
deciding which
employees to send
abroad. Satisfactorily
justified your
response.

Exemplary
Thoroughly
determined three
consider when
deciding which
employees to send
abroad. Thoroughly
justified your
response.
Propose the major me thods and/or ince ntiv e s
you would use to e ncourage the se le cte d
e mploye e s to be come e xpatriate s. Prov ide a
rationale for your re sponse . 10 %
Unacceptable
Did not submit or
incompletely
proposed the major
methods and/or
incentives you would
use to encourage the
selected employees
to become
expatriates. Did not
submit or
response.
Needs Improvement

Partially proposed the
major methods and/or
selected employees
to become
expatriates. Partially
for your response.
Competent
Satisfactorily
proposed the major
methods and/or
selected employees
to become
expatriates.
Satisfactorily
for your response.
Exemplary
Thoroughly proposed
the major methods
and/or incentives you
would use to
encourage the
selected employees
to become
expatriates.
rationale for your

response.
Re comme nd one strate gy to e nsure that both
the e xe cutiv e committe e and the board of
dire ctors are committe d to the e xpansions.
Justify your re sponse . 5 %
Unacceptable
Did not submit or
incompletely
recommended one
strategy to ensure that
both the executive
committee and the
board of directors are
committed to the
expansions. Did not
submit or
your response.
Needs Improvement
Partially
recommended one
both the executive

committee and the
committed to the
expansions. Partially
justified your
response.
Competent
Satisfactorily
recommended one
both the executive
committee and the
committed to the
expansions.
Satisfactorily justified
your response.
Exemplary
Thoroughly
recommended one
both the executive
committee and the
committed to the
expansions.
Thoroughly justified
your response.
Re comme nd two te xts that the se le cte d
e xpatriate s should take ov e rse as with the m.
Prov ide a rationale for your re sponse . 5 %

Unacceptable
Did not submit or
incompletely
recommended two
texts that the selected
expatriates should
take overseas with
them. Did not submit
or incompletely
for your response.
Needs Improvement
Partially
recommended two
expatriates should
take overseas with
them. Partially
for your response.
Competent
Satisfactorily
recommended two
expatriates should
take overseas with
them. Satisfactorily
for your response.

Exemplary
Thoroughly
recommended two
expatriates should
take overseas with
them. Thoroughly
for your response.
Outline a guide for e xpatriate s who will liv e
abroad for 1–2 ye ars, cov e ring se le cting
ite ms to pack, accommodating a v e hicle
(le av e be hind or se nd ov e rse as), shipping or
se lling furniture , mov ing pe ts, and arranging
accommodations for family liv ing in anothe r
country for the duration of the ir stay. 10 %
Unacceptable
Did not submit or
incompletely outlined
a guide for
expatriates who will
live abroad for 1–2
years, covering
selecting items to

pack,
accommodating a
vehicle (leave behind
or send overseas),
shipping or selling
furniture, moving pets,
and arranging
accommodations for
family living in another
country for the
duration of their stay.
Needs Improvement
Partially outlined a
guide for expatriates
who will live abroad
for 1–2 years,
covering selecting
items to pack,
accommodating a
or send overseas),
shipping or selling
and arranging
accommodations for
country for the
Competent
Satisfactorily outlined
a guide for
expatriates who will

live abroad for 1–2
years, covering
selecting items to
pack,
accommodating a
or send overseas),
shipping or selling
and arranging
accommodations for
country for the
Exemplary
Thoroughly outlined a
guide for expatriates
who will live abroad
for 1–2 years,
covering selecting
items to pack,
accommodating a
or send overseas),
shipping or selling
and arranging
accommodations for
country for the
De v e lop a frame work for your pre se ntation
that include s re le v ant v isuals. 2 %

Unacceptable
Did not submit or
incompletely
developed a
framework for your
presentation that
includes relevant
visuals.
Needs Improvement
Partially developed a
framework for your
presentation that
includes relevant
visuals.
Competent
Satisfactorily
developed a
framework for your
presentation that
includes relevant
visuals.
Exemplary
Thoroughly developed
a framework for your
presentation that
includes relevant
visuals.

that include s statistics supporting the
de cision to e xpand into the ide ntifie d
countrie s. 2 %
Unacceptable
Did not submit or
incompletely
developed a
framework for your
presentation that
includes statistics
supporting the
decision to expand
into the identified
countries.
Needs Improvement
framework for your
presentation that
includes statistics
supporting the
decision to expand
into the identified
countries.

Competent
Satisfactorily
developed a
framework for your
presentation that
includes statistics
supporting the
decision to expand
into the identified
countries.
Exemplary
presentation that
includes statistics
supporting the
decision to expand
into the identified
countries.
that include s a fe asibility study of your
company’s propose d e xpansion to the
ide ntifie d countrie s. 2 %
Unacceptable
Did not submit or
incompletely
developed a
framework for your
presentation that

includes a feasibility
study of your
company’s proposed
expansion to the
identified countries.
Needs Improvement
framework for your
presentation that
study of your
expansion to the
Competent
Satisfactorily
developed a
framework for your
presentation that
study of your
expansion to the
Exemplary
presentation that
study of your

expansion to the
that include s information re late d to re nting or
buying land or a building. 2 %
Unacceptable
Did not submit or
incompletely
developed a
framework for your
presentation that
includes information
related to renting or
buying land or a
building.
Needs Improvement
framework for your
presentation that
buying land or a

building.
Competent
Satisfactorily
developed a
framework for your
presentation that
buying land or a
building.
Exemplary
presentation that
buying land or a
building.
that include s any othe r information re le v ant
to the case for e xpansion. 2 %
Unacceptable
Did not submit or
incompletely
developed a
framework for your
presentation that
includes any other
information relevant to

the case for
expansion.
Needs Improvement
framework for your
presentation that
includes any other
the case for
expansion.
Competent
Satisfactorily
developed a
framework for your
presentation that
includes any other
the case for
expansion.
Exemplary
presentation that
includes any other
the case for
expansion.
Four re fe re nce s. 5 %

Unacceptable
No references
provided.
Needs Improvement
Does not meet the
required number of
references; some or
all references are
Competent
Meets the required
all references are
Exemplary
all references are
%

Unacceptable
Serious and
grammar, spelling,
punctuation, or
formatting.
Needs Improvement
punctuation, or
formatting.
Competent
grammar, spelling,
punctuation, or
formatting.
Exemplary
Error free or almost
error free grammar,
or formatting.
Unacceptable

Lack of in-text
Needs Improvement
references are
only partially
SWS style.
Competent
and references are
provided, and they
are generally
SWS style.
Exemplary
SWS style.
source s. 5 %
Unacceptable

citations.
Needs Improvement
integrated using
of quoting,
paraphrasing, and
summarizing.
Competent
Sources are mostly
integrated using
of quoting,
paraphrasing, and
summarizing.
Exemplary
Sources are
consistently
integrated using
of quoting,
paraphrasing, and
summarizing.

Unacceptable
Information is
confusing to the
reader and fails to
include reasons and
support ideas.
Needs Improvement
clear, with minimal
ideas.
Competent
clear and generally
supported with
ideas.
Exemplary

Information is
coherent, and
consistent manner,
with reasons and
support ideas.
w09a1 - Keys to Success in Multinational Companies
Summary
Text
Scenario
It is widely known that knowledge management systems are key
to success in multinational
companies. Imagine that you are vice president of a company
that is ramping up to go global.
Your task is to design a comprehensive best-practices policy list
for managing existing knowledge
and any new knowledge as it becomes available. The best-
practices policy should include a task list
that will help your company to handle unexpecte d events such
as earthquakes, demonstrations, and
bomb threats as well as mundane issues of conducting business
in any country or countries into
which you will be expanding. The policy list should also take
any unique challenges that your
company may face into account.

Preparation
Please choose one of the following industries for this
assignment:
Jewelry.
Apparel.
Chemicals.
Consumer electronics or electronic components.
Medical supplies or equipment.
Bins, totes, crates, material handling.
Food products.
Pharmaceuticals.
Children’s clothing, toys, and other products.
Note: You may make all assumptions needed to complete this
assignment.
Instructions
Write a 6–8 page paper in which you:
1. Design a comprehensive best-practices policy list that
includes policies on the following:
Sanitation (hand washing, toilet facilities, etc.).
Eating and drinking (at desks, on the company grounds, inside
in the manufacturing

area at designated locations, etc.).
Conflict resolution (mediation and/or arbitration with
designated mediator on staff,
etc.).
In-house team leadership and meeting management (e.g.,
minimum meeting times,
scribes, appointed leaders).
Online team (24-hour coverage on phone due to time
differences, etc.).
Security (e.g., leaving doors open, locks, key return policy for
departing workers).
Emergency evacuation procedures.
2. Determine the key benefits of creating such policies. Provide
a rationale for your response.
3. Speculate on the major ramifications if such policies are not
created. Provide a rationale for your
response.
4. Predict the significant ways in which the best-practices
policy that you created will contribute
toward the long-term sustainability of the company. Provide a
rationale for your response.
5. Determine whether your best-practices policy would provide
a competitive advantage over other
international companies. Provide one example of a company's
best-practices policy to support
your response.
6. Use at least three quality academic resources in this

assignment is:
Design a comprehensive best-practices policy list that considers
the benefits and impact of
such policies on a given company.
Scoring Guide
De sign a compre he nsiv e be st-practice s
policy list that include s policie s on sanitation.
3 %
Unacceptable
Did not submit or
incompletely
designed a best-
practices policy list
that includes policies

on sanitation.
Needs Improvement
Partially designed a
best-practices policy
list that includes
policies on
sanitation..
Competent
Satisfactorily
designed a
comprehensive best-
on sanitation.
Exemplary
Thoroughly designed
a comprehensive
list that includes
policies on sanitation.
policy list that include s policie s on e ating and
drinking. 3 %
Unacceptable
Did not submit or
incompletely
designed a best-

on eating and
drinking.
Needs Improvement
list that includes
policies on eating and
drinking.
Competent
Satisfactorily
designed a
comprehensive best-
on eating and
drinking.
Exemplary
Thoroughly designed
a comprehensive
list that includes
policies on eating and
drinking.
policy list that include s policie s on conflict
re solution. 3 %

Unacceptable
Did not submit or
incompletely
designed a best-
on conflict resolution.
Needs Improvement
best- practices policy
list that includes
policies on conflict
resolution.
Competent
Satisfactorily
designed a
comprehensive best-
on conflict resolution.
Exemplary

Thoroughly designed
a comprehensive
list that includes
policies on conflict
resolution.
policy list that include s policie s on in-house
te am le ade rship and me e ting manage me nt. 3
%
Unacceptable
Did not submit or
incompletely
designed a best-
on in-house team
leadership and
meeting
management.
Needs Improvement
list that includes
policies on in-house
team leadership and
meeting
management.
Competent

Satisfactorily
designed a
comprehensive best-
on in-house team
leadership and
meeting
management.
Exemplary
Thoroughly designed
a comprehensive
list that includes
policies on in-house
team leadership and
meeting
management.
policy list that include s policie s on the online
te am. 3 %
Unacceptable
Did not submit or
incompletely
designed a best-
on the online team.
Needs Improvement

list that includes
policies on the online
team.
Competent
Satisfactorily
designed a
comprehensive best-
on the online team.
Exemplary
Thoroughly designed
a comprehensive
list that includes
policies on the online
team.
policy list that include s se curity policie s. 3 %
Unacceptable

Did not submit or
incompletely
designed a best-
that includes security
policies.
Needs Improvement
list that includes
security policies.
Competent
Satisfactorily
designed a
comprehensive best-
that includes security
policies.
Exemplary
Thoroughly designed
a comprehensive
list that includes
security policies.
policy list that include s policie s on e me rge ncy
e v acuation proce dure s. 3 %

Unacceptable
Did not submit or
incompletely
designed a best-
on emergency
evacuation
procedures.
Needs Improvement
list that includes
policies on
emergency
evacuation
procedures.
Competent
Satisfactorily
designed a
comprehensive best-
on emergency
evacuation
procedures.
Exemplary
Thoroughly designed
a comprehensive

list that includes
policies on
emergency
evacuation
procedures.
De te rmine the ke y be ne fits of cre ating such
policie s. Prov ide a rationale for your
re sponse . 12 %
Unacceptable
Did not submit or
incompletely
determined the key
benefits of creating
such policies. Did not
submit or
response.
Needs Improvement
the key benefits of
creating such
policies. Partially
for your response.
Competent
Satisfactorily
determined the key

such policies.
Satisfactorily
for your response.
Exemplary
Thoroughly
determined the key
such policies.
rationale for your
response.
Spe culate on the major ramifications if such
policie s are not cre ate d. Prov ide a rationale
Unacceptable
Did not submit or
incompletely
speculated on the
major ramifications if
such policies are not
created. Did not

submit or
response.
Needs Improvement
Partially speculated
on the major
ramifications if such
policies are not
created. Partially
for your response.
Competent
Satisfactorily
speculated on the
created. Satisfactorily
for your response.
Exemplary
Thoroughly
speculated on the
created. Thoroughly
for your response.
Pre dict the significant ways in which the be st-

practice s policy that you cre ate d will
contribute toward the long-te rm sustainability
of the company. Prov ide a rationale for your
re sponse . 15 %
Unacceptable
Did not submit or
incompletely
predicted the
significant ways in
which the best-
practices policy that
you created will
contribute toward the
long-term
sustainability of the
company. Did not
submit or
response.
Needs Improvement
Partially predicted the
significant ways in
which the best-
you created will
long-term
company. Partially
for your response.

Competent
Satisfactorily
predicted the
significant ways in
which the best-
you created will
long-term
company.
Satisfactorily
for your response.
Exemplary
Thoroughly predicted
the significant ways in
which the best-
you created will
long-term
company. Thoroughly
for your response.
De te rmine whe the r your be st-practice s policy
would prov ide a compe titiv e adv antage ov e r
othe r inte rnational companie s. Prov ide one
e xample of a company's be st-practice s policy
to support your re sponse . 12 %

Unacceptable
Did not submit or
incompletely
determined whether
your best-practices
policy would provide a
competitive
advantage over other
international
companies. Did not
provide one example
of a company's best-
practices policy to
support your
response.
Needs Improvement
whether your best-
practices policy would
provide a competitive
international
companies. Did not
provide one example

of a company's best-
practices policy to
support your
response.
Competent
Satisfactorily
determined whether
your best-practices
competitive
international
companies.
Satisfactorily
provided one
example of a
company's best-
practices policy to
support your
response.
Exemplary
Thoroughly
determined whether
your best-practices
competitive
international
companies.
Thoroughly provided
one example of a
company's best-

practices policy to
support your
response.
Thre e re fe re nce s. 5 %
Unacceptable
No references
provided.
Needs Improvement
Does not meet the
required number of
references; some or
all references are
Competent
Meets the required
all references are
Exemplary
all references are
%

Unacceptable
Serious and
grammar, spelling,
punctuation, and
formatting.
Needs Improvement
punctuation, and
formatting.
Competent
grammar, spelling,
punctuation, and
formatting.
Exemplary
Error-free or almost
error-free grammar,
and formatting.

© 2020 Strategic Education, Inc.
Unacceptable
Lack of in-text
Needs Improvement
references are
only partially
SWS style.
Competent
and references are
provided, and they
are generally
SWS style.
Exemplary

SWS style.
source s. 5 %
Unacceptable
citations.
Needs Improvement
integrated, using
of quoting,
paraphrasing, and
summarizing.
Competent
Sources are mostly
integrated, using
of quoting,
paraphrasing, and
summarizing.
Exemplary
Sources are

consistently
integrated, using
of quoting,
paraphrasing, and
summarizing.
Unacceptable
Information is
confusing to the
reader and fails to
include reasons and
support ideas.
Needs Improvement
clear, with minimal
ideas.
Competent
clear and generally
supported with
ideas.
Exemplary

Information is
coherent, and
consistent manner,
with reasons and
support ideas.

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