This cross-cultural awareness training document outlines objectives to help participants recognize their own cultural lenses, learn about 10 important cultural factors, and explore the link between culture and views/practices. It introduces Patricia Hayes' addressing model that identifies 10 key cultural factors including age, disability, religion, ethnicity, sexual orientation, socio-economic level, indigenous heritage, nationality, and gender. Examples of cultural differences around handshakes, manners, and expressing emotions are also briefly discussed.

1. Cross Cultural
Awareness Training
We don’t see things as they are, we see them as we are.
-Anais Nin

2. Objectives
• Recognize our own cultural lenses
• Learn 10 important cultural factors
• Explore link between culture, views and
practices

5. Patricia Hayes: Addressing Model
•Age
•Disability
•Dogma
•Religion
•Ethnicity
•Sexual Orientation
•Socio-Economic Level
•Indigenous Heritage
•Nationality
•Gender

9. The handshake

11. Good Manners?

15. Expressing Emotions

18. Conclusion
• Recognize our own cultural lenses
• Learn 10 important cultural factors
• Explore link between culture, views and
practices