3. Authoritative Profiles
• Profiles Establish Profile
Authority
• Follow Google’s Best Practices
Guide here.
• Verify and Claim your Listings
at http://www.getlisted.org
• Claim at least
Google, Bing, Yahoo and
Superpages
• Complete all info
thoroughly, including
clear, long, excellent
description (Basic and
Enhanced Information)
• Establish NAP format
• Use email matching domain to
register account
• Establish photo shoots with
Google when possible. Always
upload at least 5 pictures
• Use images and video, (walkthrough, testimonials)
• Establish Service area
• Utilize QR Codes when
possible
• Real Address, No UPS or PO
Boxes
• Consider implications of Walkin versus Service Based
4. Customer Reviews
• Implement a Review Acquisition System
– Professional Service offices should create a ‘Thank You’
post card when a thank you mentioned in the
office, including instructions to leave a review on Zagat.
– Properly train employees to have a lending ear for positive
feedback from customers, patients and clients.
– Encourage positive customers to leave a review online.
– Use the hReview HTML Rich Snippet Markup on Website
for reviews.Link Reviewers’ name to their online social
profile, preferably LinkedIn.
– Do not solicit reviews. Only ask to leave a digital review if a
verbal unsolicited testimonial is provided.
Best Service Ever!
J. Doe
5. Citations
• Citations
Acquire citations from at least
the following sources.Public
Sources
• Annual Reports, SEC
Information
• Federal, State and City Gov’ts
• Business Magazines
• Newspapers
• Postal Service Information
• Data Providers & Review Sites
• Superpages
•
•
•
•
•
•
•
•
•
infoUSA
Theme Sites
Yelp
Citysearch
InsiderPages
Google
Yahoo Local
Angie’s List
Judy’s Book
6. Think Outside The Box
• ATM or Kiosk at your location? List in directories
• National Register of Historic Places
• Free Wifi?
– Add Your Business to Directories
•
•
•
•
RedBox Directory
Sponsorships / Charity Events
Speaking Engagements
Host a Weather Station