This document is a summary and qualifications section for Diane Rae. It summarizes her experience in office management, purchasing, and customer service spanning over 20 years. She has skills in Microsoft Office, scheduling, inventory, bookkeeping, team leadership, and negotiation. Her professional experience includes roles as a Manager and Assistant Jewelry Buyer at SAGE, Office Manager and Sales Manager at RAC Acceptance, General Manager at HomeGoods and S&K Menswear, and Assistant Manager at Talbots. She has an FAA certification issued in Pennsylvania.

1. Diane Rae
123 S Saint Cloud Street Allentown, PA 18104 | (972) 322-4007 | diberk58@gmail.com
SUMMARY AND QUALIFICATIONS
 5+ years experience in Office Management w/HR Functions
 3+ years of successful Purchasing Agent experience and expense control
 Excellent 20+ year’s customer service experience with customers and employee relations
 More than 10 years’ experience in training and coaching, new and existing employees, of policies and
procedures
 Excellent communication, interpersonal, and presentation skills
 Exceptional leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while
maintaining a focus to bottom line
 Skilled in building positive relationships and negotiating equitable agreements between employees and
management
 Experienced in navigating teams through changing business environments
 Maintained and inventoried records for airplane and ordered parts for Boeing 747sp airplane
SKILLS
 Microsoft Office
 Workbrain
 Kronos
 Oracle
 Time Management
 Security Procedures
 Team Leadership
 Management
 Interviewing
 Hiring
 Employee Training
 Bookkeeping
 Travel arrangements
 RGIS proficiency
 Team Building
 Diplomacy
 Strong negotiation
 Safety Precautions
PROFESSIONAL EXPERIENCE
SAGE, Allentown, PA 01/2014 - 12/2015
Manager & Assistant Jewelry Buyer
RAC Acceptance, Whitehall, PA 01/2012 - 12/2013
Office Manager, Sales Manager
HomeGoods, Highland Village, TX 07/2007 - 10/2011
General Manager
S&K Menswear, Lancaster, PA 03/2006 - 07/2007
General Manager
Talbots-Management- Harrisburg, PA 10/2004 - 03/2006
Assistant Manager
Global Peace Initiative- Middletown, PA 10/2001 - 05/2004
Office Manager / Purchasing Agent,
EDUCATION
Easton Area High School, Easton, PA
High School Diploma
CERTIFICATIONS AND LICENSES
FAA Certification issued by HIA Airport in Pennsylvania