Culture eats improvement before breakfast - Sabine Wojcieszak - DevOpsDays Tel Aviv 2018

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Breakfast is the meal where you prepare yourself for the day – for doing something great. In DevOps continuous improvement is an important goal for everyone involved. But what if the organizational culture is the way that improvement will be eaten before you can prepare for it?

Technology

Culture eats
Improvement before
Breakfast
by Sabine Wojcieszak

“Culture eats
strategy for
breakfast!“
Peter Drucker

”Organizational culture
eats strategy for
breakfast,
lunch and dinner -
so don’t leave it
unattended.”
Mark Fields,
former President and CEO at Ford
Powerful triumvirate of
corporate transformation:
Strategy
Capabilities
Culture
Alignement

getNext IT 2018©️
<CI/CD>
C
o
n
t
i
n
u
o
Improvement
Development
of Team & Individual

getNext IT 2018©️
Sabine Wojcieszak
Enthusiastic Agile & DevOps Enabler
#ViewfromOutside #Motivator
#Feedbackgiver
#Comforter
#Mirror
#Changer
#Inquirer
#TheRealPain
#Inspiration
#Sparringspartner
@SabineBendixen
fb
linkedin
#Troubleshooter

23 years ago…
Strong hierarchy
Command & control
Low trust
Lack of Transparency
No Appreciation
Blame Game
No Sharing

Always asking questions in order to…
…point out your stupidity…
…point out your failure…
…no matter who was around!
…make you look like a fool…

Bad Habits eating Improvement before Breakfast
- Use power for bad
- Make people look stupid
- Too provoking
- Fear
- The Gossip Factory
- No Chance to `shine`

“Dear Mrs Wojcieszak!
That can´t be, because you are
the only one who is
reporting this! Even our Professor
for `special affairs` hasn´t heard
about that!“
12 people on bcc

Meeting with the Dean
Meeting with the Prof. `special affairs`
Meeting with Vice President and other Professors
Meeting with 2 Vice Presidents and
more Professors
Subliminal Threat
Point me to my limits
Goals?
My Fault!
´Always`
Common Goals vs.
Individual Goals
Theory vs. practice
Stop it!
No appreciation
Pseudo-solution
Whom to blame?
90 min
3 hrs

Lots of Ideas
“All I want for Christmas is
fewer brilliant ideas
and more brilliant execution!“
Half-hearted execution
Jurgen Apello

Good habits for Improvement Culture
* Use power for good
* Help people to grow
* Allow others to shine
* Welcome people & ideas
* Fight the middle-management filter
* Protect & foster the good things / habits
* Fight the bad habits
* Alligne organizational goals
* Foster transparency
* Make decisions
* Reduce leadtime
* Take care about the news – good & bad
* Fight against fear
* Be brave
* Take responsibility
It is all about YOU!

Thank you for your time!
@SabineBendixen

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1. Culture eats Improvement before Breakfast by Sabine Wojcieszak

2. Breakfast delivers Energy!

3. “Culture eats strategy for breakfast!“ Peter Drucker

4. ”Organizational culture eats strategy for breakfast, lunch and dinner - so don’t leave it unattended.” Mark Fields, former President and CEO at Ford Powerful triumvirate of corporate transformation: Strategy Capabilities Culture Alignement

5. Culture?

6. Before Breakfast?

8. getNext IT 2018©️ Sabine Wojcieszak Enthusiastic Agile & DevOps Enabler #ViewfromOutside #Motivator #Feedbackgiver #Comforter #Mirror #Changer #Inquirer #TheRealPain #Inspiration #Sparringspartner @SabineBendixen fb linkedin #Troubleshooter

9. WTF? #EndureEverything

10. A closer Look

11. 23 years ago… Strong hierarchy Command & control Low trust Lack of Transparency No Appreciation Blame Game No Sharing

12. #Fear

13. Hire & Fire?

14. #gossipfactory

15. Always asking questions in order to… …point out your stupidity… …point out your failure… …no matter who was around! …make you look like a fool…

16. Never let people shine!

17. Middle Management Fear Copy + paste

18. Motivation?

19. STOP!Trust!

20. Improvement?

21. I quit…

22. Conference 2018

23. Bad Habits eating Improvement before Breakfast - Use power for bad - Make people look stupid - Too provoking - Fear - The Gossip Factory - No Chance to `shine`

24. Students

25. To the Dean Respected Dean!

26. 3 weeks later…

27. “Dear Mrs Wojcieszak! That can´t be, because you are the only one who is reporting this! Even our Professor for `special affairs` hasn´t heard about that!“ 12 people on bcc

28. What would people usually do?

29. Fight mode

30. Meeting with the Dean Meeting with the Prof. `special affairs` Meeting with Vice President and other Professors Meeting with 2 Vice Presidents and more Professors Subliminal Threat Point me to my limits Goals? My Fault! ´Always` Common Goals vs. Individual Goals Theory vs. practice Stop it! No appreciation Pseudo-solution Whom to blame? 90 min 3 hrs

31.

32. Bad Habits eating Improvement before Breakfast - Use power for bad - Make people look stupid - Too provoking - Fear - The Gossip Factory - No Chance to `shine` - No clear common goals - Interfering goals - Try to threat someone - No appreciation - No open discussion - No interest in the “Bad News“

33. Only at University?

34. The middle-management filter

35. Leadtime Decisions

36. Lots of Ideas “All I want for Christmas is fewer brilliant ideas and more brilliant execution!“ Half-hearted execution Jurgen Apello

37. Bad Habits eating Improvement before Breakfast - Use power for bad - Make people look stupid - Too provoking - Fear - The Gossip Factory - No Chance to `shine` - No clear common goals - Interfering goals - Try to threat someone - No appreciation - No open discussion - No Interest in the “Bad News“ - Middle-management filter - Decision / decision making time - Leadtime

38. When does it start? Thanks to @shar1z

39. Start with yourself!

40. Be brave… …and take responsibility!

41. Become grown-ups in professional life!

42. Protect & Fight

43. Good habits for Improvement Culture * Use power for good * Help people to grow * Allow others to shine * Welcome people & ideas * Fight the middle-management filter * Protect & foster the good things / habits * Fight the bad habits * Alligne organizational goals * Foster transparency * Make decisions * Reduce leadtime * Take care about the news – good & bad * Fight against fear * Be brave * Take responsibility It is all about YOU!

44. Thank you for your time! @SabineBendixen

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