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© Tasktop 2016
2017 DevOps Enterprise Favorites
Dr. Mik Kersten (Co-Founder & CEO, Tasktop)
Gene Kim, DevOps Enthusiast, Researcher
© Tasktop 2016
Meet Your Presenters
Gene Kim
Author, Researcher
IT Revolution
Dr. Mik Kersten
Co-Founder & CEO
Tasktop
© Tasktop 2016
4th Annual DevOps Enterprise Summit
© Tasktop 2016
Mik: Barclays
Jonathan Smart
Head of
Development
Services, Barclays
© Tasktop 2016
© Tasktop 2016
Gene: KeyBank
John Rzeszotarski,
SVP, Director of
Continuous
Delivery
Stephanie Gillespie,
SVP, Head of Digital
Chanel Technology
© Tasktop 2016
This is John Rez’s second year presenting — he first attended DevOps
Enterprise in 2015, and left committed to modernize technology practices
Took advantage of customer outage to make case for modernization — an
amazing diagram showing the network traffic/transactions needed for
each customer login
Partnered with Stephanie Gillespie to build capabilities needed to deliver
on Digital17 — reduce time and cost to experiment.
C# script to generate the diagram
Kubernetes in production
These people are getting promoted
KeyBank and containers on CNBC Mad Money
Gene: KeyBank
© Tasktop 2016
Mik: John Allspaw
John Allspaw
Co-Founder, Adaptive
Capacity Labs
© Tasktop 2016
© Tasktop 2016
Gene: Safety and Lean Panel
Dr. Sidney Dekker
Author: “Just Culture”
Dr. Steve Spear
Author: ”High Velocity
Edge”
Dr. Richard Cook
Author: “Why Complex
Systems Fail”
© Tasktop 2016
Explored commonalities and areas of divergence between the
areas that DevOps draws upon the most
I watched the 30m panel five times — so many amazing
anecdotes
Psychological safety and the needed symmetry between line workers and leaders
Investigation into the US Navy accidents in South Pacific
Dr. Cook’s notion of the needed ethics of DevOps
Gene: Safety and Lean Panel
© Tasktop 2016
Mik: Jaguar Land Rover
Chris Hill,
Software
Development
Manager,
Jaguar Land Rover
© Tasktop 2016
© Tasktop 2016
Gene: Capital One
Dr. Topo Pal,
Senior Engineering
Fellow
Jennifer Brady,
Technology
Governance
Director,
Capital One
© Tasktop 2016
This is Dr. Topo Pal’s fourth year presenting — it’s amazing to
watch the journey of Capital One and his role in it
One of his missions is to show that continuous delivery is as
secure, or more secure, than status quo
He co-presented with Jennifer Brady, Director of Technology
Governance, where she helped make that case
She was former director of internal audit
Helped shape the thought-process that led to “clean room deployment” model
Loved Pal’s thought process of why “button pushers” were not acceptable
Gene: Capital One
© Tasktop 2016
Mik: Dominica DeGrandis
© Tasktop 2016
© Tasktop 2016
Tisson Matthew, former Director of Engineering, Amazon
Everyone thinks that doing things at Amazon is easy — but imagine
trying to do an enterprise-level program where you have to deal
with 300+ teams that don’t care about what you’re trying to do.
Amazon is organized into Ordering, Fulfillment, and Transportation.
Originally imagined as primarily a Transportation problem —
instead, it required massive changes to all three areas.
I learned by Amazon Prime Now required a different iOS application
The need for something like “scaled agile” in most organization
Their reliance on mocks to deal with interacting with services, even long before they got
around to making needed changes
Gene: Making of Amazon Prime Now
© Tasktop 2016
Mik: Troy McGennis
© Tasktop 2016
Dr. Mik Kersten and Carmen DeArdo, Nationwide
The incredibly persuasive case for the rise of architecture —
not as technology platforms but as a way to enable flow
through incredibly complex value streams.
I loved how flow metrics can describe situations we’ve all seen:
Technical debt causes throughput to grind to halt: LinkedIn Project Inversion scenario
Elevating architecture/technical debt to business investment level: 2017 Equifax data
breach scenario
The virtuous cycle where we can maximize developer productivity: 2005 birth of
automated testing culture at Google automated
Gene: Value Stream Architecture

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Gene and Mik Summarize Their Favorite Talks from DOES 2017

  • 1. © Tasktop 2016 2017 DevOps Enterprise Favorites Dr. Mik Kersten (Co-Founder & CEO, Tasktop) Gene Kim, DevOps Enthusiast, Researcher
  • 2. © Tasktop 2016 Meet Your Presenters Gene Kim Author, Researcher IT Revolution Dr. Mik Kersten Co-Founder & CEO Tasktop
  • 3. © Tasktop 2016 4th Annual DevOps Enterprise Summit
  • 4. © Tasktop 2016 Mik: Barclays Jonathan Smart Head of Development Services, Barclays
  • 6. © Tasktop 2016 Gene: KeyBank John Rzeszotarski, SVP, Director of Continuous Delivery Stephanie Gillespie, SVP, Head of Digital Chanel Technology
  • 7. © Tasktop 2016 This is John Rez’s second year presenting — he first attended DevOps Enterprise in 2015, and left committed to modernize technology practices Took advantage of customer outage to make case for modernization — an amazing diagram showing the network traffic/transactions needed for each customer login Partnered with Stephanie Gillespie to build capabilities needed to deliver on Digital17 — reduce time and cost to experiment. C# script to generate the diagram Kubernetes in production These people are getting promoted KeyBank and containers on CNBC Mad Money Gene: KeyBank
  • 8. © Tasktop 2016 Mik: John Allspaw John Allspaw Co-Founder, Adaptive Capacity Labs
  • 10. © Tasktop 2016 Gene: Safety and Lean Panel Dr. Sidney Dekker Author: “Just Culture” Dr. Steve Spear Author: ”High Velocity Edge” Dr. Richard Cook Author: “Why Complex Systems Fail”
  • 11. © Tasktop 2016 Explored commonalities and areas of divergence between the areas that DevOps draws upon the most I watched the 30m panel five times — so many amazing anecdotes Psychological safety and the needed symmetry between line workers and leaders Investigation into the US Navy accidents in South Pacific Dr. Cook’s notion of the needed ethics of DevOps Gene: Safety and Lean Panel
  • 12. © Tasktop 2016 Mik: Jaguar Land Rover Chris Hill, Software Development Manager, Jaguar Land Rover
  • 14. © Tasktop 2016 Gene: Capital One Dr. Topo Pal, Senior Engineering Fellow Jennifer Brady, Technology Governance Director, Capital One
  • 15. © Tasktop 2016 This is Dr. Topo Pal’s fourth year presenting — it’s amazing to watch the journey of Capital One and his role in it One of his missions is to show that continuous delivery is as secure, or more secure, than status quo He co-presented with Jennifer Brady, Director of Technology Governance, where she helped make that case She was former director of internal audit Helped shape the thought-process that led to “clean room deployment” model Loved Pal’s thought process of why “button pushers” were not acceptable Gene: Capital One
  • 16. © Tasktop 2016 Mik: Dominica DeGrandis
  • 18. © Tasktop 2016 Tisson Matthew, former Director of Engineering, Amazon Everyone thinks that doing things at Amazon is easy — but imagine trying to do an enterprise-level program where you have to deal with 300+ teams that don’t care about what you’re trying to do. Amazon is organized into Ordering, Fulfillment, and Transportation. Originally imagined as primarily a Transportation problem — instead, it required massive changes to all three areas. I learned by Amazon Prime Now required a different iOS application The need for something like “scaled agile” in most organization Their reliance on mocks to deal with interacting with services, even long before they got around to making needed changes Gene: Making of Amazon Prime Now
  • 19. © Tasktop 2016 Mik: Troy McGennis
  • 20. © Tasktop 2016 Dr. Mik Kersten and Carmen DeArdo, Nationwide The incredibly persuasive case for the rise of architecture — not as technology platforms but as a way to enable flow through incredibly complex value streams. I loved how flow metrics can describe situations we’ve all seen: Technical debt causes throughput to grind to halt: LinkedIn Project Inversion scenario Elevating architecture/technical debt to business investment level: 2017 Equifax data breach scenario The virtuous cycle where we can maximize developer productivity: 2005 birth of automated testing culture at Google automated Gene: Value Stream Architecture