This document summarizes a presentation about exploring social media for online learning. It defines social media and discusses different uses for social media in instruction, including for pedagogy, social presence, as an LMS alternative, for recruiting/marketing, and for personal learning networks. It outlines the key elements of social media success as community, content creation, and measurement. Different social media platforms are explored, including their tones and typical user demographics. The presentation instructs participants to survey their own community, engage in social media listening, and explore new platforms for their capstone project.
1. D4L Social Module Week 1, Part 1
presentation by Arden Kirkland
Exploring
Social Media for Online Learning
2. Social Media
“a rapidly expanding group of websites
and apps that facilitate connections
between people around the world”
Kirchhoff, L. (2014). Teaching social media: the can-do guide.
Santa Barbara, California: Libraries Unlimited.p. vii.
3. Video from the Onion
https://youtu.be/a4mMY2Kl3GY
“Teens Migrating From Facebook
To Comments Section Of Slow-
Motion Deer Video”
4. Video from the Onion
https://youtu.be/a4mMY2Kl3GY
“Teens Migrating From Facebook
To Comments Section Of Slow-
Motion Deer Video”
5. Different uses of social media related to instruction
1. pedagogy - for a class assignment
2. social presence - to support social interaction
within a class community
3. LMS alternative – multiple free tools instead of
a single paid learning management system
4. recruiting/marketing - reaching out to find
participants, showing off achievements of
participants
5. personal learning network (PLN) - reaching out
to a wider network beyond the class community
to learn more related to the class subject
6. Platforms for Your Community
E
X
E
R
C
I
S
E
which of these 5 potential uses
of social media is most
appropriate for your project?
7. Different uses of social media related to instruction
1. pedagogy - for a class assignment
2. social presence - to support social
interaction among class community
3. LMS alternative – multiple free tools instead
of a single learning management system
4. recruiting/marketing - reaching out to find
participants, showing off achievements of
participants
5. personal learning network (PLN) - reaching
out to a wider network beyond the class
community to learn more related to the
class subject
8. Social Media
“a rapidly expanding group of websites
and apps
Kirchhoff, L. (2014). Teaching social media: the can-do guide.
Santa Barbara, California: Libraries Unlimited. p. vii.
connections between people around the
world”
that facilitate
social media
community
content
9. The Three Elements of Social Media Success
Community
Management
Content
Creation
Social Media
Measurement
déjà vu . . .
Step 1 – needs assessment
and instructional goals:
learner characteristics,
teacher
Step 3 – entry behavior and
characteristics
Step 4 - learning outcomes
and motivating learners
Step 1 – extant materials
Step 2 – task analysis
Step 5 – instructional strategies
Step 6 - developing instructional materials
or learning objects
Step 1 – needs assessment
and instructional goals:
learner characteristics
Step 1 – mode of instruction
Step 5 – instructional
strategies
Step 7 – formative evaluation
10. The Three Elements of Social Media Success
Community
Management
Content
Creation
Social Media
Measurement
what
who,
why
how,
when,
where
11. Types of Social Media
What is Social Media. (n.d.). Retrieved April 16, 2016, from
http://www.teachersandsocialmedia.co.nz
12. Types of Social Media
synchronous
(same time)
broadcast (more
public)
vs. asynchronous
(different times)
vs. narrowcast
(more private)
13. Tone of Each Platform
graphic from a blog post:
diane. (2013, February 25). Social Media Explained
with Coffee and Donuts. Retrieved April 23, 2016,
from http://www.ctmmediagroup.com/social-
media-explained-coffee-and-donuts
14. Landscape of Social Media Users
% of
adult
internet
users
% of entire
adult
population
this platform has especially
high percentages of these
groups
most users
check
use any
social
networking
site
76 65 ages 18-29, higher education levels and
household income, suburban or urban
use
Facebook
72 62 all demographics really, but especially
Women, ages 18-29, Hispanic users
daily
use
Pinterest
31 26 Women, White and Hispanic users, ages
18-49, some college
less than weekly
use
Instagram
28 24 Women, Black and Hispanic users, ages
18-29
daily
use
LinkedIn
25 22 White users, ages 30-49, college
education, higher income
less than weekly
use Twitter 23 20 Black and Hispanic users, ages 18-49,
urban
less than weekly
data from 2015 surveys by the Pew Research Center:
Andrew Perrin. (2015, October 8). Social Media Usage: 2005-2015. Retrieved
from http://www.pewinternet.org/2015/10/08/social-networking-usage-2005-
2015/
Duggan, M. (2015, August 19). The Demographics of Social Media Users.
Retrieved from http://www.pewinternet.org/2015/08/19/the-demographics-of-
15. Platforms for Your Community
E
X
E
R
C
I
S
E
how does your community fit
into that chart for the top 5
social media platforms (or not)?
16. Landscape of Social Media Users
% of adult
internet
users
% of entire
adult
population
this platform has especially
high percentages of these
groups
most users
check
use any
social
networking
site
76 65 ages 18-29, higher education levels
and household income, suburban or
urban
use
Facebook
72 62 all demographics really, but especially
Women, ages 18-29, Hispanic users
daily
use
Pinterest
31 26 Women, White and Hispanic users,
ages 18-49, some college
less than
weekly
use
Instagram
28 24 Women, Black and Hispanic users,
ages 18-29
daily
use LinkedIn 25 22 White users, ages 30-49, college
education, higher income
less than
weekly
use Twitter 23 20 Black and Hispanic users, ages 18-49,
urban
less than
weekly
data from 2015 surveys by the Pew Research Center:
Andrew Perrin. (2015, October 8). Social Media Usage: 2005-2015. Retrieved
from http://www.pewinternet.org/2015/10/08/social-networking-usage-2005-
2015/
Duggan, M. (2015, August 19). The Demographics of Social Media Users.
Retrieved from http://www.pewinternet.org/2015/08/19/the-demographics-of-
social-media-users/
17. D4L Social Module Week 1, Part 2
presentation by Arden Kirkland
Exploring
Social Media for Online Learning
18. Survey your Community
an excerpt from the Montana State University
Library Social Media Survey. (n.d.). [Form].
Retrieved April 16, 2016, from
http://lib.montana.edu/social-media-survey/
20. Social Media Dashboards
Hootsuite Example
Hootsuite example from Samuel, A.
(2010, November 5). Using HootSuite as
your Twitter dashboard [Blog]. Retrieved
April 16, 2016, from
http://alexandrasamuel.com/productivity
/using-hootsuite-as-your-twitter-
dashboard
21. Social Media Listening
choose platforms to listen to
search for relevant people to follow
people you already know are in your intended
learning community
leaders in a field
peers
search for relevant subjects to follow
keywords
hashtags (the # sign, called a hash, precedes
the keyword)
let each post/person/subject lead you to
others
22. Social Media Listening
listen to what’s being said
read between the lines
listen to what isn’t being said
identify your community’s learning needs
23. Learning Activity 1 - Exploring New Platforms
E
X
E
R
C
I
S
E
explore a social media platform
you haven’t used before
follow people/groups/subjects
relevant to your capstone
project or to online learning in
general
report back as a part of the
forum discussion
24. Thank you!
general info: d4l.syr.edu
Moodle: d4lmoodle.syr.edu
Program email:
dflprojectcoordinator@gmail.com
Presenter email: akirklan@syr.edu
Editor's Notes
Welcome to our first video for week one of the social module for the Design for Learning program! This is your instructor, Arden Kirkland.
I just want to start by quickly revisiting some of the slides from week one of the community module, to revisit our definitions. Remember, we talked about social media as a rapidly expanding group of websites and apps that facilitate connections between people around the world.
Now, did you watch the satirical YouTube video from the Onion before you started watching this video, which I shared with you in our Moodle? If not, go back and watch it right now, and don’t come back here until you have!
OK, so why did I have you watch that satirical video from the Onion? Well, other than the fact that it’s just funny, I think it points out an important factor to consider when using social media – you have to be flexible. You never know what platform is going to become obsolete or unpopular, so you have to be ready to move to a platform that is popular and up to date. You may also need to cover your bases and use more than one platform at a time, to reach different community members that congregate naturally in different “places” online. In an instructional setting you also have to think carefully about how social media does or doesn’t fit in to your pedagogy.
I’ve identified at least 5 different uses of social media related to instruction:
pedagogy - for a class assignment
social presence - to support social interaction within a class community
LMS alternative – multiple free tools instead of a single paid learning management system
recruiting/marketing - reaching out to find participants, showing off achievements of participants
personal learning network (PLN) - reaching out to a wider network beyond the class community to learn more related to the class subject
Let’s pause here for a minute. Given the objectives you’ve previously identified for your capstone project, which of these 5 potential uses of social media is most appropriate for your project? I’ll show that slide again before you pause . . .
now pause here and take some notes about which of these might apply, and then start up the video again.
again, just a little review of what we talked about at the beginning of the community module.
don’t use social media for its own sake, but for the sake of your community – always think about how their needs to connect with others fit into your strategy
the community module took you further with these steps, but in a more general way. In this module you’ll be able to get much more specific, choosing specific social media platforms and preparing a plan for exactly how you will use them for your capstone project.
in the community module I tried to get you thinking more about the who and the why, but now we’ll be targeting that community with a specific how, when, and where
In the Moodle this week you’ll find a Wiki with a list of guides to using a variety of different social media platforms. You’ll be choosing platforms based on the when and where: how frequently your students are comfortable interacting in those different places online. But most important is how it ties logically into your instructional design. You’d have to have a very compelling pedagogical reason to use a particular social media platform as a part of the instruction with a group who does not participate in that social media platform to begin with. You also need to remember the “what” of the content you’re creating or re-using for your instruction and what platform is most appropriate for sharing that content.
Related to that “What” and “How,” social media platforms can be grouped into some different major types. I like this graphic to start showing that, as it’s focused on a teaching context and sorts the icons for the different platforms into the types of activities you might incorporate into instruction: collaboration, networking, image-sharing, video-sharing, blogging, or micro-blogging. This leaves out some types, though, so also keep in mind bookmarking, rating, podcasts, social knowledge sharing, geolocation, live-streaming, gaming, virtual worlds, and the list goes on.
There are some other contrasts to consider with different social media platforms. Some are synchronous (interacting in real time) vs. asynchronous (interacting at different times) – some tools can be used both ways, for example you can chat with someone in real time in Facebook, or respond later to one of their posts; you can view someone’s YouTube video recorded earlier, or follow a livestream from a Hangout on Air
Some are broadcast (more public) vs. narrowcast (more private) – again, in some cases this is just determined by how widely or narrowly you set your privacy settings in a particular application, and who can see your posts as a result. But some tools are designed for narrowcasting, such as messaging apps, or Snapchat, which can be set to automatically delete messages right after they’re viewed, so it’s harder to share them with a more public audience.
in choosing appropriate social media tools, it’s also important to note that each one has a different tone. Here’s a take on a classic way of explaining different social media platforms: how do you represent your donut on each one? This is somewhat tongue in cheek but does give you a good sense of the differences, and may help make it more clear which is appropriate for the learning objectives you have in mind, when the “donut” is whatever they’re supposed to be learning about.
So, how do you choose which platforms are most appropriate for your community? One of the major sources of research in this area is the Pew Research Center, and I highly recommend that you visit their website and look at the reports this data is pulled from. They had done a table like this for their 2012 study but not for the 2015 study, so I had to take the data and make my own table this time.
Here’s a good time for reflection. You’ve already identified the intended community for your capstone project – how do they fit into that chart for the top 5 social media platforms? Please wait for the next slide before you pause . . .
Please take a good look at this chart, and think about how your community fits into it or not, and what that means for how you may or may not use social media. Maybe they don’t fit in here at all – for example, if you’re hoping to work with senior citizens, some may be present on social media but not in nearly as large numbers as their younger counterparts. In that case, you may only want to use social media as a marketing tool, and even then consciously reaching out to the children or friends of seniors who are potential students.
OK, This video will end here, so go ahead and take some notes, and we’ll pick up again in part 2.
Welcome back to part two of week one of the social module for Design for Learning. This is Arden Kirkland.
Now if your community isn’t represented in the demographics of that chart at the end of part 1, or you think less popular social media platforms may be appropriate for what you have in mind, how can you find out more details about how your community interacts with social media? Well, first, why don’t you just ask them? Before you offer an instructional module, you may want to survey your intended community to ask them about their social media usage. Or, at the very beginning of a series of instructional modules, you could ask your students to take such a survey. Then you can base your social media strategy accordingly. I’ve done that for us, and I hope you’ll participate in both the polls I’ve included in our Moodle for this week: one about the social media platforms you already use, and one about the social media platforms you think may be appropriate for your capstone project.
Now, in a business setting, the term social listening is also known as social media monitoring, and often involves using a variety of applications to alert marketers when anyone is talking about their company online, tracking which could be difficult for one person to do without such tools.
Here’s an example of an application, Hootsuite, that can help by creating a social media listening dashboard where you can view posts from several different platforms within one app. But in our scenarios, any tool like that is optional - you can think of this as a much more low tech activity.
Before you jump into using a particular platform as a part of your strategy, you should always start by choosing a few different platforms to listen to, based on the Pew Research or what you already know about your community, or what you’ve asked them, or what you’ve learned from the different guides in the wiki this week. In order to start exploring those platforms to find out if they really are appropriate, you need to listen to the conversation that’s already happening there. Start by searching for relevant people to follow, such as leaders in a field, or your peers who you know are interested in this topic, or institutions that share their resources related to that subject. You can also search for relevant subjects to follow. Most social media platforms have their own search engines not unlike what you’d use for any other kind of research. You can start searching for different keywords, or in some platforms these are referred to as hashtags, when the pound sign, called a hash, precedes the keyword so people can quickly include keyword tags in their posts for others to find later. Again, as you’d do with any other kind of research, let each post/person/subject lead you to others. You may notice that someone influential in the field commonly uses a specific hashtag, and that can lead you to others using the same hashtag who you should also be following.
Make sure you listen to what’s being said
but also read between the lines
and listen to what isn’t being said
use this listening to identify your community’s learning needs and figure out what you can provide that they’re lacking, and what platform they’re most likely to use to listen to YOU
OK, now you’re ready for this week’s learning activity. Please explore a social media platform you haven’t used before, following the guide in the Moodle for this week.
Follow people/groups/subjects relevant to your capstone project or to online learning in general, and report back to this week’s Moodle forum with what you find out there. There are more detailed instructions in the prompt for the forum discussion in this week of our Moodle.
Thanks everyone, and I can’t wait to hear in the forum about what you’ve found while you’re out exploring the social media landscape!