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Data, analytics and sales agency
Dené van Deventer
● Digital marketing - client service 10+ years
● 25AM, Mirum, Jellyfish (ClickMaven)
● B2B & B2C
● Certified Google Analytics
● Google Marketing Platform experience
Increase your website leads with
conversion rate optimisation (CRO)
Enrich/
Curate
Collect
Insights/
Attribution
Analyse
Optimise/
Experiments
Activate
Visualise/
Prioritise
Report
Conversion rate
optimisation
Conversion rates
1
Benchmarking
2
Experimenting
3
AGENDA
Conversion rates
1
Benchmarking
2
Experimenting
3
AGENDA
Why is it important?
Double your
sales without
increasing
media spend
20 sales
1000
Clicks
2%
Conversion
rate
40 sales
1000
Clicks
4%
Conversion
rate
Conversions
Conversion = When a visitor to your website completes a desired goal
(i.e. filling out a form or making a purchase)
Purchase
Form
submission
Email
sign-up
Button
click
Create an
account
Content
share
App install
Macro Micro
How do I calculate my conversion rate?
Conversion
rate
# conversions
total users
100
Where do I get this data? GA3 /
UA
37/57 * 100
= 64%
Where do I get this data? GA4
Note:
Conversion rate
is not available
in GA4. Manual
calculation
required.
Conversion rates
1
Benchmarking
2
Experimenting
3
AGENDA
Benchmarking
Process of measuring
the performance of
your marketing
efforts against the
best in class
What?
Identify internal
opportunities for
improvement
Why?
INCREASE SALES
Conversion rates
1
Benchmarking
2
Experimenting
3
AGENDA
The importance of experimenting
Increase user
engagement
& reduce
bounce rate
Minimize risk
on website
changes
Increase
conversion
rate
Increase
sales!
Listen to the data, not your gut…
The red button outperformed the green button by 21% .
How do I conduct A/B testing?
Create an Optimise account
1
Place Optimise pixel on website
2
Create an experiment in Optimise
3
The experiment
A B
Step 1
Choose a page with a conversion point
Step 2
Create the experience in Optimise
Step 3
Add targeting and variant rules
Step 4
Link to GA and set up objectives
Step 5
Check installation & settings
Step 5
Go live!
This test can be executed on various
platforms
Build & track
experiments
Test
Ideate & Iterate based
on data learnings
Optimise
Find actionable
insights
Surface
Understand the
impact on conversion
rate
Measure
End
?
Want to chat?
ferdie.bester@nightjarr.com
Book a timeslot
Enrich/
Curate
Collect
Insights/
Attribution
Analyse
Optimise/
Experiments
Activate
Visualise/
Prioritise
Report
Google
Analytics 4
Crm
integration
Offline
conversions
Google Tag
Manager
Google Ads
Facebook
Ads
LinkedIn Ads
UX (user
experience)
Insight
sessions
Strategy
Conversion
rate
optimisation
Google Data
Studio
Real time
dashboards
KPI
identification
Measurement
frameworks
If you want to know if
your conversion rate
sucks, email me

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