1. Madhusudhanreddy somu
Page # 1
madhusudhanreddy1950@gmail.com +91-9036255230
Experience SUMMARY:
Primary Technical Skills:
OS : Windows Server 2003,2008,2012.
Virtualization : VMware.
Tools : Nagio’s Monitoring tool,BMC Remedy,ITSM,servicenow.
ITIL : Good understanding in ITIL Process
Professional Certification
Trained: MCITP
Persuing: Microsoft Azure Cloud
Professional Experience:
_____________________________________________________________
Senior Software Engineer– CapGemini India Pvt Ltd May 2014 – till date
__________________________________________________________
Total Experience & Relevant Exp – 1.8 Yrs.
DOB: 15-07-1991
A highly experienced B.E. Electronics and communication engineering with more than 1.8 Years of
substantial experience as an Application Support professional. Proven ability to provide the highest level of
Technical Service while consistently focusing on 100% client satisfaction. Fully knowledgeable in all
aspects of Application Support.
 Currently working as Senior Software Engineer in Capgemini India Pvt Ltd since may 2014 to till
date.
 Proficiency in Windows 2003,2008,2012 Server Administration.
 An effective communicator, team player with strong analytical, problem solving attitude. •
 Technical Strengths :
 Expertise in Windows 2008, 2012 Administration including infrastructure creation, deploying VM’s,
Configuration resources, Patches installation and Incidents handling.
 Expertise in Change management Creating changes and managing changes.
 Managing and Monitoring the Incidents using Various ticketing tools BMC,ITSM,EARS.
 Knowledge of active directory, DNS,DHCP
.

2. Madhusudhanreddy somu
Page # 2
Project 1 –
Client Name – IN03_Esen&Lubeck_UC_Wintl_DCS1 (Including 12 clients)
Domain: Wintel
Project Description:
Project is including 12 customers. Here we Build a infrastructure for all the 12 customers, Deploying servers, Adding
Memory,CPU, Patch update, and Maintaining the Infrastructure.
Tools &
Technologies Windows server 2008,2012.
Role Played Software engineer
Responsibilities:
 Providing user permission in file server as per request
 Managing Operating system updates and security patching through WSUS.
 Supporting 4500+ Wintel HP Proliant & VM windows 2003, 2008 & 2012 servers using remote Management
Tools
 Identifies systems hardware and software malfunctions and may take appropriate corrective action as
necessary to troubleshoot/resolve operating problems. Refers to established procedures and/or escalates
problems
 Maintaining and Monitoring monthly windows security patching using WSUS and WSUS reports
 Troubleshooting HP Proliant Server hardware issues through HP SIM and HP SMH & ILO.
 Handling firmware, driver upgrades, disk space upgrade
 Performing bulk activities on servers as per instruction from 3r d
level team.
 Working on TSM related backup failures on client side.
 Working with Different ticketing tools.
 Knowledge of ITIL processes like Problem and Change Management.
 Migration of Windows server 2003 to Windows server 2008R2,
 Deploying OS through WDS,
 Installing & Configuring IIS 7.0 and FTP,
 Installing & configuring Active directory, and creating and managing OU’s, users and groups.
 Migration of DHCP from Windows server 2003 to Windows r 2008R2.
 Implementing new group policies.

3. Madhusudhanreddy somu
Page # 3
Education
Year of passing Degree Major
2012 B.TECH Electronics and communication
engineering (JNTU-A).
Key Contact Details:
Mobile : 9036255230
Email:
madhusudhanreddy1950@gm
ail.com