1. Deborah Johansen
Høje Gladsaxe 1 5 th. 2860 Søborg
Tel: 28189109 Email: deborahjohansen@mail.dk
Personal Profile:
Office Administrator with a positive character and diverse range of experience seeks
association with a company that can benefit from my expertise. Background includes planning
and coordinating business and personal travel, meetings, itineraries and special projects.
Have a "can-do" attitude, proactive and detail oriented approach to tasks, sense of humour,
responsibility, and flexibility.
Professional competencies
- Structured, organised with good communication and interpersonal skills, service oriented
- Ability to handle time effectively and have the ability to multitask in a fast paced environment
- Attention to detail and possess proficient IT skills
- Tact and diplomacy in dealing with colleagues having worked in multicultural environments
- Always take initiative and work well as a team to achieve results and meet deadlines
- Handle sensitive and confidential information
- Apply speed and accuracy in the preparation of business documents
- Systematic record and office management
- Maintain effective customer relations
- Work well under pressure
- Open to suggestions, recommendations and willingness to embrace new processes
Education and Qualifications:
OCR Level 3 Diploma in Administration (Business Professional) from UK as well as
Executive PA (Administration) Diploma from Lewis Secretarial & Computer College,
England
2012-2015 OCR Level 3 Diploma in Administration (Business Professional), UK
Business Organisations, Procedures in the office, Supporting Business
Meetings, Organise Business Events, Recruitment and Selection, Producing
complex Documents, Functions and Roles within Business Organisation,
Articles, Business Travel & Accommodation, Handling Diary systems
OCR Text Processing Certificate, UK
Text Production, Word Processing, Speed Keying, Document Presentation,
Business Presentation, Audio Transcription
1974-1976 Secretarial Training College, Coimbatore – two-year course
English, Book Keeping, Commerce, Office Practice, Typing, and Pitman
Shorthand – Certificate -100 w.p.m.)
1972-1973 University of Madras - PUC
Mathematics, Physics and Household Arts
1961-1972 Anglo-Indian High School examination – 11 years schooling
IT Skills
Advanced Microsoft Office, SharePoint, Calendar, Outlook, OCR Text Processing qualifications
Used smart phones, tablets, worked on Vista, Mac OS El Capitan and basic knowledge of SAP
Good at surfing the Internet for information.
Employment History - List of last five Organisations
2012-2014 - Two-year study - OCR Level 3 Diploma in Administration
2010-2011 - Personal Assistant - Copenhagen, Denmark
BIMCO - Shipping

2. 2
Maintained executives calendar and email, organised complex travel, transcribed and revised
documents, memos, agendas, meeting minutes, flyers, prepared expense reports and claims,
liaised with departments to ensure proper communication and follow-up of emails, co-ordinated
meeting space including finding a location, catering, handled highly confidential and sensitive
information, brought up-to-date manuals and publications, prepared spreadsheets as well as
other ad hoc administrative duties.
2008-2009 - Administrative Assistant - Copenhagen, Denmark
UNICEF Supply Division
-Sorting of both incoming and outgoing post
-Drafted standard replies to queries and coordinated input from all concerned
-Booking flights, hotel and transport, handed expenses for business trips
-Maintained calendars and online records for easy reference and retrieval
-Booking conference rooms, ordering supplies for seminars and external presenters
-Prepared agendas, arranged documented notes, minutes
-Established and maintained the unit paper and electronic filing system, archiving
-Regularly updated intranet
-Maintained schedule for panel to attend meeting
-Prepared spreadsheets, graphs, reports and tables with accuracy
-Prepared and assisted budget and checking of expenses
-Updated management, staff holiday and sick leave
-Data entry work on SAP front End, tracking of Vaccine Arrival Reports and follow-up
2007-2008 - Bilingual Secretary – Copenhagen Denmark
European Environment Agency (EEA)
-Arranged meeting space, catering and logistics – live meetings/webinars
-General support for entire department
-Prepared confidential reports, charts, tables etc.
-Coordinate leadership meetings as directed
-Creating and developing documents, spreadsheets and presentations,
-Assisting colleagues
-Managed and maintained Directors calendar through Lotus notes
2003-2004 - Secretary -Bangalore, India
Mysis International Financial Systems
-Communicate effectively with multiple departments to plan meetings
-Entrusted to handle office in the absence of Department head
-Provide timely courteous and knowledgeable response to information requests
-Manage internal mail and follow-up on actions
-Process expense and credit card statements
-Other administrative duties
1992-2003 WorldTel, Bangalore - PA to Chairman,
The German Organisation for Technical Cooperation (GTZ) - Secretary
Himalaya Drugs, Bangalore - PA to Chairman, Everest Industrial, U.A.E.
ITC Limited, Secretary, Myrada Rural Development, Meghalaya Secretary,
Khoday Distilleries Ltd., Bangalore as Senior Secretary
Personal Details
English - Speak, read and write - Mother tongue
Danish - Speak, read and write
Interests - Passionate about cooking, baking, cake decorating, crafting & self-development
Personal Referral
Available upon request