1. In my career, regardless of position
details and specific deliverables, my
most successful and impactful con-
tribution is as a translator and coach.
My unique skill lies in being able to understand com-
plex business processes, technical systems and inter-
dependencies. I effectively break down the impacts
to help leaders make sensible decisions about the
work. With a solid leadership point of view and a
plan, together we communicate with end users in a
way that drives adoption and ultimately delivers the
promised value.
Whether as a trainer/facilitator or as a Change Man-
ager, my focus is to help people at all levels make
sensible choices because they understand what to
do and why.
CommunicationsDChangeManagementDContentDevelopmentDCoachingDTraining
Capabilities
Debra J. Pekin
847-722-4641 DJKPP@outlook.com
 Prosci (Change Management Methodology) Certified Instructor
 Internal business communications: announcements, newsletters,
instructions, training content, etc.
 Strategic planning, impact analysis
 Develop/Coach Change Management Project Plan
 Develop/Deliver customized change management education programs
 Executive and management team education/coaching on the application of change management strategies
 Facilitate work groups for process improvement
 Develop/Deliver in-person and/or virtual training specific to systems rollouts and new procedure training
 Desktop publishing using MS Office, Constant Contact, etc.
 eLearning development: concept, script, build, and record voice-over using Adobe Captivate
 Office software training, documenting processes
118 Commons Ct, Wheeling IL 60090
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