Demarkus Gist is seeking an entry-level position utilizing his customer service and technical skills. He has experience in customer service roles at Kaiser Permanente and Chick-fil-A, where he received multiple awards for his work. Gist has skills in Microsoft Office, customer service, training, communications and public speaking from his education at Year Up Atlanta and previous work experiences.

1. Demarkus Gist
Cell: (404)-324-6442| Home: (404)-902-3768
Professional Objective
· An Enthusiastic and service oriented professional, searching for an entry level position in an organization that
allows individual to utilize customer service skills and passion forworking and helping other.
Professional Skills
· MicrosoftWord, Excel,PowerPoint,
· Customer service
· Peer training
· Information Gathering
· Computer Network& Support
· Business Communication
· Public Speaking
Accomplishments
· AthleticScholarship
· Year UpMotivationAward
· MultipleChickFil-Aawardwinner -Received multiple awards forexceeding expectations and providing
excellent customer service
Work Experience
KAISER PERMANENTE |CUSTOMER SERVICE/PROJECT COORDINATOR INTERN |JUNE 2014-JANUARY 2015|CUSTOMER
SERVICE ASSOCIATE |JANUARY 2015-FEBRUARY 2016
· Navigate multiple system screens to verify and update caller information and route calls to appropriate
department
· Assist with space planning by inventorying officespace and updating floorplan information utilizing Microsoft
Excel
· Engage in outreach marketing to promote community health fair initiative
CHICK-FIL-A |TEAM MEMBER | SEPTEMBER2011– DECEMBER 2014
· Trained new employees on food preparation, order taking, cash register transactions, and guest service
responsibilities
· Managed customer grievances to ensure issues are resolved quickly and in a manner acceptable to all parties
· Participated in community outreach and partnership activitieson behalf of the restaurant
· Continuously demonstrated excellent customer service;received numerous customer compliment card
· Education:
· Year Up Atlanta
· IT/Customer Service Certification | January 2015
Concordia College Alabama | 2010 - 2011
CEDAR GROVE HIGH SCHOOL |GRADUATED 2010