2. Overview
VEDICSOFT is an IT Consulting Services
Company focused on CRM, Data Infusion,
Consumer & Enterprise Mobility, IMS, consulting
& Professional Services, located in New Jersey,
USA with offshore operations in Hyderabad, India
Qualified & well
trained team of
500+ employees
End customers include numerous mid-cap &large-
cap companies in the US, as well as large Indian &
international system integrators
VEDICSOFT has had a captive office unit inIndia
to support all US projects, since2004
The Company has an innovative
operational structure that
minimizes the cost base by
leveraging Indian based
personnel where possible
without compromising quality or
client facing requirements
Incorporated
in
1999
Professional Services, Education,
Hospitality, Retail, Healthcare and
Industrial Manufacturing
Industry
Expertise
2
4. Customer Relationship Management
Service Offerings
§ Domain Consulting, CRM Evaluation & Selection
§ Cloud ReadinessAssessment
§ Legacy CRM to SugarCRM Migration Roadmap
§ Full life-cycle implementation
§ Integration
§ SugarCRM migration
§ Data Migration
§ Audit & Usage improvement
§ Enhancements
§ support - onsite/offshore
§ Sales Force Automation
§ MarketingAutomation
§ Service Management
§ Analytics
Core Areas of Expertise
Process design, vendor evaluation and solution selection for CRM
implemented at start up nationwide ISP providing service in US
ISP
Implementation of CRM solution for a boutique Recording Label
which specialized in various genres of music including folk,
bluegrass, blues, old country and other forms of American roots
music
Boutique
Recording label
company
4
5. Consumer & Enterprise Mobility
Service Offerings
§ Enterprise Mobility Strategy
§ Process Design,
§ Planning,
§ Implementation,
§ Integration & Deployment
§ Support and Maintenance
§ Mobility Platform & Location Analytics
§ Wireless Ad Access Network Platforms
§ Consumer Engagement & Target Marketing
§ Industry Solution - VAMPS for Enterprise
Hospitality, Retail & Healthcare
Core Areas of Expertise
With VAMPS, this boutique hotel had access to information when
and where they need it, enabling them to deliver the ultimate guest
experience for every single one of their customers
Engage, entertain, and inspire guests and enhance the resort
experience by providing personalized mobile services to access
information
Boutique Hotel
Resort
5
6. Data Infusion Services
Service Offerings
§ Enterprise Data Strategy
§ Assessment
§ Architecture/High level design
§ Health checkups
§ Roadmap
§ Implementation - End to End implementation,
Design and Reporting, Analytics development
§ Migration and Upgrade
§ Support and Maintenance
§ Professional Services
§ Business Process Engineering
§ Data Programming
§ Data Quality and Management
§ DataAnalytics
§ Data Governance
Core Areas of Expertise
End-to-end implementation of Data Governance and Metadata
management program to establish a collaborative environment.
Rationalize and harmonization of the Business definitions, policies
Implemented a MDM solution to Standardize customer information
for designated source systems integrating with Customer Registry
Leading Credit
Rating Agency
Hi-Tech
Manufacturing
Major
6
7. Infrastructure Management Services
Service Offerings
§ Comprehensive Database Administration
§ Database Upgrades & Migration
§ Database Performance Tuning
§ Database Support Services
§ Remote DBAServices
§ ServerAdministration
§ Managed Open Source Applications
§ Network Monitoring and Support Services
§ Application Installation, Upgrades, Migration,
integration
§ Application Tuning, Monitoring, Patch mgmt
§ DatabaseAdministration
§ ServerAdministration
§ Application Management
§ IT Process Management
Core Areas of Expertise
Large Banking Providing 24*7 database support covering Multiple databases
& Financial Firm and multiple technologies.
Providing 24x7 L1 and L2 database support and related services to
this Brokerage company having over 2500 databases and multiple
technologies
Karvy Broking
7
8. Consulting & Professional Services
Service Offerings
§ IT Staffing Solutions
§ Corporate Training
§ Capability Building
§ Skill Upgrading
§ Open House Training
§ Boot Camp for New Hires
§ Superior Staffing solutions
§ Training
§ Train & Hire, Train And Deployment
Core Areas of Expertise
Boot camp training programs on multiple database technologies for
a large SI. Trained more than 1500 associates
Bootcamp for
Large SI
Staffed more than 1000+ associates on multiple technologies
across US
Staffing
8
10. VATS for Professional Services
Strategic - Insufficient Number of High-QualityApplicants
Operational - Time-Consuming, Manual, DisparateProcesses
Financial - Extended Time-to-Fill
Technical - Inability to Generate Reports for measuringproductivity, monitor
ROI of recruitment dollars spent
Pain Points
10
11. VATS for Professional Services
Solution Overview
• Vedicsoft provides a full ATS and CRM to manage all your jobs, candidates and clients under
one platform
• Pre-Configured VATS & SugarCRM Solution for Professional Services & Education
• Consists of Process Accelerators, Data Accelerators and Product extensions
• Pre-Built Integrations
• Multiple variants for various customer requirements
Features
•Candidate Management
•Resume Management
•Job Requisitions
•Skills matching
•Requirements and Submissions Management
•Contact Relationship Management
•Audit Trail andReporting
Solution Benefits
•Increase Recruitment Productivity
•Standardize Recruitment Processes
•Improve Recruitment and Hiring Compliance
•Facilitate Access to a Larger, More Qualified CandidatePool
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12. VAMPS for Hospitality
Guest Profiling – Gathering the data and Catering to the needs of Millennial
Customer Engagement - Personalized guestexperiences
Emerging roles of staff, Real time issue resolution
Pain Points
Lowering Costs and Increasing revenue
12
13. VAMPS for Hospitality
Solution Overview
VAMPS (Vedicsoft’s Consumer Engagement and Enterprise Mobility Platform) facilitates and
enables enterprises, Network Operators and Service Providers to extract, combine and
personalize the data that has information on the network, location, user, device and applications
Features
§ Mobility Management
§ Captive Portal
§ Consumer Discovery
§ Mobile Engagement
§ Real-time LocationTracking/Mapping
§ Multi-Tenant capable
§ OperationalAnalytics
Solution Benefits
§ Deliver complete Digital Engagement & Individualized Experience to Hotel Guests
§ Enhance Customer Satisfaction & Loyalty during Stay lifecycle
§ Increase Revenue
§ Improve TCO & IT Efficiency
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15. Proven Global Delivery Model
Service
& Quality
Flexibility
&Agility
Highly
Skilled
Workforce
Accelerate Savings
Cost
Cost Structure
• Inherent cost advantages due to scale and capabilities
• Contracts structured to eliminate volatility of savings
• Greater predictability of costs through established pricing
Access to
proven ideas
Upgrade and
Refocus Skills
• Access to proven ideas and solutions
• Imparting balance between technology refreshand cost efficiency
• Strong focus on CoreCompetencies
• Continuous Enhancement of Managementcapability
and Resource pool
• Increased management focus on core business functions
Improve speed
to market
Effective Risk
management
• Improved services, speed to market and client satisfaction through
• 24/7 operationcentres
• Automatedprocesses
• Handling residual risk for customers(operating costs,
technology expertise, staffknowledge)
Access to
High Talent
Resource Needs
15
Accessto
• High skilled talentpool
• Specific talentneeds
