A creative, enthusiastic & experienced eCommerce Business Analyst with a high level of functional, analytical, problem solving, communication and interpersonal skills with the ability to work in an ambiguous environment and respond with agility to evolving business processes

1. DAWA TULADHAR
Beaverton, OR | dawatuladhar@gmail.com | (503) 808-0317
ECOMMERCE BUSINESS ANALYST
A creative, enthusiastic & experienced eCommerce Business Analyst with a high level of functional, analytical,
problem solving, communication and interpersonal skills with the ability to work in an ambiguous environment
and respond with agility to evolving business processes
Areas of Expertise
• Expertise in web development and multilingual web content management
• Multi-currency e-commerce (B2C & B2B) sales management with PCI compliance & effective digital marketing
• Global e-commerce expertise to provide strategic and actionable insights
• Technical liaison between technical teams and business
• Business requirements gathering & technical systems analysis
• Strong understanding of Unit, Integration, Smoke, UAT, Regression, Security testing methodologies & practice
with web applications
• Advanced abilities in extracting and manipulating large data sets (using SQL queries)
• Ability to multitask, prioritize and manage multiple projects at once
EXPERIENCE
LaCie/Seagate, Tigard, OR 11/2014 to 10/2015
Web Business Analyst
● Designed and implemented test cases for UAT to meet business requirements for LaCie.com customer
portal migration to Seagate systems and LaCie.com e-commerce migration to Digital River.
● Created and managed project deliverables.
● Spearheaded testing efforts to test the website functionality and data validation to ensure proper data flow
(upstream & downstream) for ERP migration from SAP to Oracle R12.
● Performed end-to-end (website and ERP) testing and provided documentation of test procedures and
results shared with management & SQA team.
● Liaison between IT Leads/SME, web developers and Quality Assurance team.
● Gathered business requirements, obtained sign-offs from all parties concerned.
● Worked closely with Load Testing & eSecurity teams.
● Demonstrated ability to work on multiple projects simultaneously and prioritize work to meet adapting
deadlines.
● Collaborated with offshore team members.
LaCie/Seagate, Hillsboro, OR 04/2007 – 10/2014
Web Developer/Business Analyst
● Led testing efforts for LaCie.com e-commerce launch using Cybersource/Paymetric Payment
Tokenization platform to successfully implement credit card tokenization solution on worldwide LaCie web
sites.
● Worked closely with eSecurity and Load Testing teams.
● Managed daily progress of contractors working on databases (Oracle & SQL server) upgrade project;
certified final development and launched project with great success.
● Price list administrator of LaCie worldwide e-commerce B2B & B2C price lists each month.
● SAP LSMW data migration.
● Web promo code specialist for www.lacie.com.
● Generate adhoc reports from the WWW databases.
● WWW & Intranet applications development built with ColdFusion, using SVN code versioning.
● ADP Taxware maintenance for LaCie US website.
● Executed e-mail marketing campaign.

2. LaCie, Hillsboro, OR 05/2000 – 04/2007
Web Content Manager
● Managed www.lacie.com website content via CMS application to support 21 LaCie subsidiary websites in
9 languages.
● Carried out product launches on the web and worked closely with PR & Creative Services teams.
● Worldwide email marketing initiative using EmailVision, CoolerEmail & eROI mailing services, including
maintaining opt-in based mailing lists for each LaCie country subsidiary.
● Web database architect for web functionalities & made site enhancements by developing new
applications using ColdFusion and modified existing applications to company website & intranet.
● Worked with minimal supervision to fulfill requests from clients worldwide within LaCie subsidiaries.
● Monitored website traffic and health of website using Google Analytics and made recommendations to
keep website optimally available.
● Installed Verisign, GoDaddy SSL certificates on IIS & Apache web servers.
● Recommended & implemented tactics to improve B2C & B2B sales.
● Managed worldwide inventory notification list for backordered items.
● Google Webmaster Tools used for SEO.
● Web Trends reporting.
APS Tech, Kansas City, MO 08/1998 – 05/2000
Web Content Manager
●Website content manager for B2C e-commerce site www.apstech.com, maintained weekly specials and
product pages.
●Worked with developer in migration to IBM Net.Commerce e-commerce solution website.
EDUCATION
Bachelor of Business Administration, University of Central Oklahoma, Edmond, OK
TECHNICAL SKILLS
Database: Oracle 11i, 10g, SQL Server 2012, 2000, SQL Developer, TOAD
Web: HTML, XML, CSS, Javascript, ColdFusion, SQL, FTP, Adobe Photoshop, Adobe Dreamweaver,
WordPress, Credit Card Tokenization, PCI compliance, Cybersource, Paymetric, Primesys, ADP Taxware,
Sabrix, SEO, SEM, Google Analytics, Adwords, Google Webmaster Tools, Content Management, Promo Codes
Email marketing: EmailVision, eROI, Cooler Email
ERP: SAP, Oracle R12 & Glovia
Others: HP ALM Quality Center, Web application testing, MS Office (Word, Excel, PowerPoint, Access), CRM,
Pricing (VAT, Media tax)