1. C.V. Davide Aspesi – pagina 1
Curriculum Vitae
Europass
Personal Details
Name / Surname Davide Aspesi
Address Via Colleoni, 2 - 21013 Gallarate (VA) - Italy
Telephone +39 0331 245748 (Home) +39 335 7266541 (Cellular)
E-mail davide.aspesi@citi.com (Office) davide.aspesi@fastwebnet.it (Home)
Citizenship Italian
Date of birth 14/May/1970
Instruction and studies
Date September 1989 – June 1990
Title of qualification Software programmer course. Languages learned: Basic - Fortran 77 - Cobol - RPGII
School Institution name “Sacro Cuore” University - Busto Arsizio (VA) - Italy
Date September 1984 – June 1989
Title of qualification
awarded
Diplom in Electronic science
School Institution name Istituto Tecnico Industriale Statale (Technical High School) - Gallarate (VA) - Italy
Vote 53/60
Languages & PC Skills Italian – Native language, English – Very good, Spanish – Basic, French – Basic
Advanced Microsoft Office Outlook, Word, Excel, Power Point
Sports Swimming, volleyball, tennis, ping pong, trekking, judo, ski
Hobbies
Guitar, chess, travels, music, cinema, model-making, stamps collection, member of various
volunteer programs for disabled children
Personal strength
During my career I have had the good fortune to work in dynamic environments, often in
close contact with people worldwide from whom I have gained valuable experiences and
teamwork ethic. I’m a strongly motivated person who is able to quickly acquire the
necessary knowledge and efficiently use the business network to meet the targets. I’m
client centric and focused on achieving results, fostering knowledge and sharing best
practices. I have always demonstrated flexibility in changing duties and responsibilities
according to the business requirements, serving the franchise with respect and positive
attitude even in challenging environments. I really enjoy travelling and I’m available to work
abroad.

2. C.V. Davide Aspesi – pagina 2
Professional
experience
Name of company
Citibank N.A., Milan (1996 – current)
Headquartered in Manhattan, New York City, Citi is an American financial services
corporation with the world's largest financial services network, spanning 140 countries with
approximately 16,000 offices worldwide
Date 2005 - current
Role name and description
Net Solution Provider - Global Transaction Services (GTS)
Closely working across businesses, Sales community, Product Management and
Technology within GTS, I manage projects aiming to provide clients with integrated
solutions to meet their business needs.
I am responsible for improving clients’ experience and satisfaction on Citi Electronic
Banking (EB) platforms: Citidirect®.
Citidirect® is a web-based platform for on line delivery of product and services that offers
analytic tools, transaction banking, dynamic information and other online services that
securities and cash professionals need to increase efficiency, reduce operating costs, take
timely strategic business decisions and improve performance.
Key tasks include:
 Seek for opportunities to improve client experience and identify possible
enhancements, handle escalations with technology, track progresses and ensure
resolution within SLA.
 Manage system migrations of EB EMEA client base across platforms with minimal
impact.
- SWIFT 7775 vs 15022 vs 20022
- Domestic ACH payment vs SEPA payments
- Italian RiD receivable collections vs SEPA Direct Debit
- CBI vs ISO XML standard
 Improve settlement instruction STP rates to reduce client operational costs
through user training and procedure enhancements.
 Use consultancy approach to integrate EB services with clients’ automated
processes to improve operating efficiency.
 Act as escalation point for operational or service issues..
 Work across functional and/or regional lines for analysis and resolution of
complex technical issues.
Within this role I gained a significant experience of the European securities clearing
systems. Travelling across European countries tought me how to deal with customers at
all levels to ensure the delivery of exceptional service confirmed by regular excellent
client surveys scores.

3. C.V. Davide Aspesi – pagina 3
Date 2000 – 2005
Role name and description Implementation Manager - Global Transaction Services (GTS)
In this role I was responsible for the successful installation and training of Citi’s Electronic
Banking systems to corporates and financial institutions such as Vodafone, Toyota,
Ferrari, WFP, Luxottica, Eni, Lukoil, Mediobanca, Banco Popolare, Generali, Morgan
Stanley, JP Morgan, UBS, Credit Suisse, HSBC, BNP Paribas, Societe Generale,
Deutsche Bank, Norges.
Key tasks included.
 Supporting sales activity by delivering pre-sale demonstrations and
implementation consultancy.
 Providing software installation, training and post-sales support.
 Performing client testing during system migrations (ie Year 2000 and ITL vs
EUR transition)
 Tailoring EB system to suite customer requirements.
 Monitoring client satisfaction with surveys and periodic service reviews measuring
progress with metrics for management reports.
During this time I gained a strong teamwork experience and became confident in dealing
with complex deals where the ability to work under pressure to tight deadlines was
required.
Date 1996 – 2000
Role name and description
EB Help Desk - Securities Fund Services
I acquired 4 years’ experience within Citibank’s Electronic Banking help desk team,
supporting target market banks, financial institutions and corporates in EMEA. During
this highly motivating experience I gained a good business knowledge of Global Custody
services, settlement market practices, SWIFT standards and cash management services.
I also improved my technical knowledge encompassing cryptographic and encryption
protocols and X.509 certificates.

4. C.V. Davide Aspesi – pagina 4
Name of company General Electric Information Services SpA, Milan
(1992 – 1996)
Headquartered in Rockville, Maryland, G.E.I.S. (now GXS) serves a diverse set of large-
scale, international, commercial network-based custom application needs, including
banking, Electronic Data Interchange and e-mail services to companies worldwide.
Date 1994 – 1996
Role name and description Data communication specialist
Within the User Support Provider team. I was responsible for installation, training and
technical support of all GEIS software applications for clients in Italy, Turkey, Greece,
Malta, Cyprus and Israel. Key clients were Zanussi, Whirlpool, FIAT, Firestone, Credito
Italiano, Comit, Credito Bergamasco, Cariverona. In this role I was able to demonstrate
flexibility in adapting duties and responsibilities to the company needs and proficiency in
acquiring the necessary skills required to meet targets set.
Date 1992 – 1994
Role name and description Help Desk
I spent 3 years within the IT department covering helpdesk support activities. I was
responsible for client technical application assistance for all GEIS software products in
the Electronic Document Interchange (EDIFACT and ANSI X12), Cash Management
area, E-Mailbox & Data Communication systems - PC and IBM mainframe based.
I acquired a good knowledge of Microsoft and UNIX (SCO) Operating Systems, Microsoft
Office suite and the IBM AS/400 data communication environment. I also gained valuable
experience on modems, PAD, routers, and communication protocols such as X.25, BSC,
SDLC, TCP/IP.
Name of company
LAB ITALIA s.r.l. Varese (1991 – 1992)
Distributor for photography professionals. Durst, Hope, Dedem, BBS and Zund agency.
Date 1991 - 1992
Role name and description Lab Technical specialist
My duties included film developer installation and photo printing machine maintenance.
Area of support included Italy and East Europe.