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David Hedley’s
Tuesday Tech Talks
Certification
What’s in it for you, personally, and for the company.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Specific brands and models are for illustration purposes only.
• They do not imply any endorsement by the vendor, in any way.
• This talk does not represent the business process of any employer or
client, past or present, this is based on my own work and study.
• I only include equipment that I have experience with.
• At the time of writing, I have not received any compensation, or
inducement from any vendor.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Definition
• cer·ti·fi·ca·tion
• sərdifiˈkāSH(ə)n/
• Noun NORTH AMERICAN
• the action or process of providing someone or something with an official document
attesting to a status or level of achievement.
• "a fundamental requirement for organic certification"
• an official document attesting to a status or level of achievement.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Purpose: Making clear the value of certification.
• Question: Should I? AND, How do I get my company to pay for it?
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Triple Constraints
• Time
• Quality or Scope
• Budget
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Certification as a business
• Create program
• Instructors need to be certified.
• Exam guides, etc. get published.
• Every training partner pays a % to the vendor per student.
• Each person taking the classes becomes an advocate for your product.
• Having certified candidates out in the job market, gives some momentum to
your product.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• What is a Certification?
• Typically vendor defined.
• Learning objectives are defined by the vendor.
• Typically requires one or more proctored exams.
• Examples include Cisco Certified Network Associate (CCNA).
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• How do you do it?
• Vendor approved in person classes.
• Vendor approved on-line classes.
• Vendor approved self-study materials.
• Third Party books etc.
• May require additional reading.
• Labs in class and likely additional practice with home labs, simulators, etc.
• Exam simulators.
• Experience.
• $$$$$$$$$
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• What do I get out of it?
• Candidate
• Salary bump. May not be available from your employer, but the next company will likely
give you more money based on your cert.
• Some vendors may give benefits like bypassing Level 1/Level 2 tech support.
• Access to certain jobs. Often consulting jobs require certs as the client typically looks for
certs.
• Recognition. Let’s face it, 1 year of experience plus a cert vs 1 year of experience
without, or 20 years with certs vs 20 years without certs.
• You’re signaling to a client or employer that you have initiative.
• You’re going to learn about product features you may not use everyday or at all.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• What do I get out of it?
• Client or employer
• Tech has been exposed to a wide range of the product features.
• Tech has shown a certain mastery of the product.
• The tech has learned how the vendor wants the product implemented.
• May be able to reduce $’s you’re spending now on outside consulting.
• Wireless surveys.
• https://www.globalknowledge.com/us-en/content/articles/5-reasons-why-certifications-
are-helping-your-career
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• I can’t!
• Maybe
• $$$
• Options like self study or some online training can be cheaper
• You are investing in your career (or in your employee.)
• For the employer, it’s cheaper to grow a CCNP than buy one.
• Time
• Yup, the class alone will never do it. PRACTICE!
• The best will give their people time on the clock to work on learning.
• Other
• Yes, you may have sever test anxiety.
• Yes, you have a processing deficit which means you can’t do the test in the time required.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Practicals
• Classes
• Books
• Cheapest
• Good supplement, but lack lab practice.
• I prefer using eBooks, as I can load on my tablet and I don’t have to carry the tomb around
with me!
• Computer Based Training.
• Cheapest (typically) other than self study books.
• Requires motivation to keep doing the lessons vs the momentum of a 5 day class.
• Some have embedded labs or practice, but may be very limited in what they can do.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Practicals
• Classes
• Online Classes
• Live
• Hours may be off due to cross time zone issues.
• Typically includes some kind of lab, virtual access, but may be real gear.
• Advantages of in person training, without hotel, etc.
• Need to be able to block out the time.
• Live + Recorded
• If you need to miss parts, you can watch the recording.
• You can re-watch the recording for some time after for more difficult topics.
• As above, for both positive and negative.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Practicals
• Classes
• In person classes
• Most no longer seem to have labs onsite.
• Times and locations can be limited.
• Easier to meet other students who may be on the same track you are.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Practicals
• Labs
• Virtual
• Cheaper
• Take up less space
• If you don’t need the lab anymore there is nothing to dispose of.
• Less power, heat, etc.
• Limits as to what equipment and what that equipment can do.
• Physical
• Current models are likely too expensive, and even setting up a training lab in the office, may lose
access due to equipment being taken for emergencies.
• Older equipment may not run current versions, nor have all the features (or may have quirky
commands.)
• Licensing will be an issue with the newer models.
• eBay!
• Serial cards vs. T-1 WICs.
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Practicals
• Practice Tests
• Why?
• You’ll want to be comfortable with the testing format.
• This is graded so you’ll want to do your best
• Tests aren’t cheap, so why not be as ready as you can before putting your money down.
• How?
• Register online. Lots of test centers.
• May need 2 forms of ID. Look carefully at requirements.
• Can’t bring ANYTHING with you!
• For recerts, be sure to leave time before yours expires, just in case you don’t pass (may be a
delay before you can retake test.)
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Money
• Books
• Cisco Official Guides (Kindle) appox $55
• Third Party $30-65
• Classes
• In person $3,000
• “Boot camps” $5,000+
• Online $2000+
• Other online training $13+
• Labs
• Boson NetSim for CCNP $349
• “Kits” $300+
• eBay – may be able to assemble a lab for $200, if you’re careful. (Shipping is what will hurt.)
• Test Prep
• $100+
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Homework
• Your employer will be might impressed if you show the initiative to do your
research, have shown progress, and come with a plan.
• If they say yes, make sure to follow up! Your failure to follow up makes it
harder for the next person!
• For the employer:
• Don’t spend the whole budget all at once.
• Make sure your team is making progress.
• Include in their yearly or even quarterly goals.
• Make sure what they’ve learned is put to use.
• Direct them to meet organizational needs. (Save you on consulting $$$’s)
© 2018 David M. Hedley All Rights Reserved.
David Hedley's Tuesday Tech Talks – Certification
• Thanks for watching!
• You can subscribe to my YouTube Channel
https://www.youtube.com/channel/UCZ3pcIh5Zmbp3rdjhfR7BOg
• You can follow me on Facebook
https://www.facebook.com/david.hedley.940
• You can follow me on Twitter @David_M_Hedley
• Or connect with me on Linkedin https://www.linkedin.com/in/david-
hedley-541985/
• You can suggest topics in the comments!
© 2018 David M. Hedley All Rights Reserved.

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David Hedley's Tuesday Tech Talk Certification

  • 1. David Hedley’s Tuesday Tech Talks Certification What’s in it for you, personally, and for the company. © 2018 David M. Hedley All Rights Reserved.
  • 2. David Hedley's Tuesday Tech Talks – Certification • Specific brands and models are for illustration purposes only. • They do not imply any endorsement by the vendor, in any way. • This talk does not represent the business process of any employer or client, past or present, this is based on my own work and study. • I only include equipment that I have experience with. • At the time of writing, I have not received any compensation, or inducement from any vendor. © 2018 David M. Hedley All Rights Reserved.
  • 3. David Hedley's Tuesday Tech Talks – Certification • Definition • cer·ti·fi·ca·tion • sərdifiˈkāSH(ə)n/ • Noun NORTH AMERICAN • the action or process of providing someone or something with an official document attesting to a status or level of achievement. • "a fundamental requirement for organic certification" • an official document attesting to a status or level of achievement. © 2018 David M. Hedley All Rights Reserved.
  • 4. David Hedley's Tuesday Tech Talks – Certification • Purpose: Making clear the value of certification. • Question: Should I? AND, How do I get my company to pay for it? © 2018 David M. Hedley All Rights Reserved.
  • 5. David Hedley's Tuesday Tech Talks – Certification • Triple Constraints • Time • Quality or Scope • Budget © 2018 David M. Hedley All Rights Reserved.
  • 6. David Hedley's Tuesday Tech Talks – Certification • Certification as a business • Create program • Instructors need to be certified. • Exam guides, etc. get published. • Every training partner pays a % to the vendor per student. • Each person taking the classes becomes an advocate for your product. • Having certified candidates out in the job market, gives some momentum to your product. © 2018 David M. Hedley All Rights Reserved.
  • 7. David Hedley's Tuesday Tech Talks – Certification • What is a Certification? • Typically vendor defined. • Learning objectives are defined by the vendor. • Typically requires one or more proctored exams. • Examples include Cisco Certified Network Associate (CCNA). © 2018 David M. Hedley All Rights Reserved.
  • 8. David Hedley's Tuesday Tech Talks – Certification • How do you do it? • Vendor approved in person classes. • Vendor approved on-line classes. • Vendor approved self-study materials. • Third Party books etc. • May require additional reading. • Labs in class and likely additional practice with home labs, simulators, etc. • Exam simulators. • Experience. • $$$$$$$$$ © 2018 David M. Hedley All Rights Reserved.
  • 9. David Hedley's Tuesday Tech Talks – Certification • What do I get out of it? • Candidate • Salary bump. May not be available from your employer, but the next company will likely give you more money based on your cert. • Some vendors may give benefits like bypassing Level 1/Level 2 tech support. • Access to certain jobs. Often consulting jobs require certs as the client typically looks for certs. • Recognition. Let’s face it, 1 year of experience plus a cert vs 1 year of experience without, or 20 years with certs vs 20 years without certs. • You’re signaling to a client or employer that you have initiative. • You’re going to learn about product features you may not use everyday or at all. © 2018 David M. Hedley All Rights Reserved.
  • 10. David Hedley's Tuesday Tech Talks – Certification • What do I get out of it? • Client or employer • Tech has been exposed to a wide range of the product features. • Tech has shown a certain mastery of the product. • The tech has learned how the vendor wants the product implemented. • May be able to reduce $’s you’re spending now on outside consulting. • Wireless surveys. • https://www.globalknowledge.com/us-en/content/articles/5-reasons-why-certifications- are-helping-your-career © 2018 David M. Hedley All Rights Reserved.
  • 11. David Hedley's Tuesday Tech Talks – Certification • I can’t! • Maybe • $$$ • Options like self study or some online training can be cheaper • You are investing in your career (or in your employee.) • For the employer, it’s cheaper to grow a CCNP than buy one. • Time • Yup, the class alone will never do it. PRACTICE! • The best will give their people time on the clock to work on learning. • Other • Yes, you may have sever test anxiety. • Yes, you have a processing deficit which means you can’t do the test in the time required. © 2018 David M. Hedley All Rights Reserved.
  • 12. David Hedley's Tuesday Tech Talks – Certification • Practicals • Classes • Books • Cheapest • Good supplement, but lack lab practice. • I prefer using eBooks, as I can load on my tablet and I don’t have to carry the tomb around with me! • Computer Based Training. • Cheapest (typically) other than self study books. • Requires motivation to keep doing the lessons vs the momentum of a 5 day class. • Some have embedded labs or practice, but may be very limited in what they can do. © 2018 David M. Hedley All Rights Reserved.
  • 13. David Hedley's Tuesday Tech Talks – Certification • Practicals • Classes • Online Classes • Live • Hours may be off due to cross time zone issues. • Typically includes some kind of lab, virtual access, but may be real gear. • Advantages of in person training, without hotel, etc. • Need to be able to block out the time. • Live + Recorded • If you need to miss parts, you can watch the recording. • You can re-watch the recording for some time after for more difficult topics. • As above, for both positive and negative. © 2018 David M. Hedley All Rights Reserved.
  • 14. David Hedley's Tuesday Tech Talks – Certification • Practicals • Classes • In person classes • Most no longer seem to have labs onsite. • Times and locations can be limited. • Easier to meet other students who may be on the same track you are. © 2018 David M. Hedley All Rights Reserved.
  • 15. David Hedley's Tuesday Tech Talks – Certification • Practicals • Labs • Virtual • Cheaper • Take up less space • If you don’t need the lab anymore there is nothing to dispose of. • Less power, heat, etc. • Limits as to what equipment and what that equipment can do. • Physical • Current models are likely too expensive, and even setting up a training lab in the office, may lose access due to equipment being taken for emergencies. • Older equipment may not run current versions, nor have all the features (or may have quirky commands.) • Licensing will be an issue with the newer models. • eBay! • Serial cards vs. T-1 WICs. © 2018 David M. Hedley All Rights Reserved.
  • 16. David Hedley's Tuesday Tech Talks – Certification • Practicals • Practice Tests • Why? • You’ll want to be comfortable with the testing format. • This is graded so you’ll want to do your best • Tests aren’t cheap, so why not be as ready as you can before putting your money down. • How? • Register online. Lots of test centers. • May need 2 forms of ID. Look carefully at requirements. • Can’t bring ANYTHING with you! • For recerts, be sure to leave time before yours expires, just in case you don’t pass (may be a delay before you can retake test.) © 2018 David M. Hedley All Rights Reserved.
  • 17. David Hedley's Tuesday Tech Talks – Certification • Money • Books • Cisco Official Guides (Kindle) appox $55 • Third Party $30-65 • Classes • In person $3,000 • “Boot camps” $5,000+ • Online $2000+ • Other online training $13+ • Labs • Boson NetSim for CCNP $349 • “Kits” $300+ • eBay – may be able to assemble a lab for $200, if you’re careful. (Shipping is what will hurt.) • Test Prep • $100+ © 2018 David M. Hedley All Rights Reserved.
  • 18. David Hedley's Tuesday Tech Talks – Certification • Homework • Your employer will be might impressed if you show the initiative to do your research, have shown progress, and come with a plan. • If they say yes, make sure to follow up! Your failure to follow up makes it harder for the next person! • For the employer: • Don’t spend the whole budget all at once. • Make sure your team is making progress. • Include in their yearly or even quarterly goals. • Make sure what they’ve learned is put to use. • Direct them to meet organizational needs. (Save you on consulting $$$’s) © 2018 David M. Hedley All Rights Reserved.
  • 19. David Hedley's Tuesday Tech Talks – Certification • Thanks for watching! • You can subscribe to my YouTube Channel https://www.youtube.com/channel/UCZ3pcIh5Zmbp3rdjhfR7BOg • You can follow me on Facebook https://www.facebook.com/david.hedley.940 • You can follow me on Twitter @David_M_Hedley • Or connect with me on Linkedin https://www.linkedin.com/in/david- hedley-541985/ • You can suggest topics in the comments! © 2018 David M. Hedley All Rights Reserved.