1. Information in this document is true & correct as of 20 April 2015
DDaavviidd FFlleemmiinngg JJPP
GPO Box 8888 | Darwin, NT 0801 | Phone: 0438 908 888 | david007@octa4.net.au
General & Operations Manager
A highly responsible Professional with an extensive 18-years’ experience in General and Operations
Management for the company’s business expenditure and revenues who works closely with
department heads and manages financial budgets.
Respected leader of sales, marketing and operations team. Plans, directs and/or coordinates the
operation of the organization. Formulates policies, manages daily operations, create policies and
delegates responsibilities.
Expert in the creation of regulations and the establishment of the goals and policies of the
company. Determines staffing requirements, interview, hiring and training new employees or
oversee these HR processes timely.
A highly dependable professional with proven ability in decision-making skills and ensures that the
business operations are efficient and working smoothly from time-to-time.
Skills
Operations Management
Corporate Communications
Creative Team Leadership
Accounts Management
Contract Management
Employee Relations
Shipping & Port Operations
Development of Training Materials
Customer Relations
Reports Administration
HR Processes
Passenger Transport Logistics
Basic Diesel Mechanics
Tourism & Hospitality
Recent Projects
Japanese Navy (Husbandry & Supply), August 2014
Indonesian President Visit to Darwin (Short Notice Transport Management), July 2012
President Obama Visit to Darwin (Short Notice Transport Management), November 2011
Peoples Republic of China Vice-Premier Visit to Darwin (Short Notice Transport Management),
June 2011
Professional Experience
INCHCAPE SHIPPING SERVICES, Darwin area, AU
Vessel Operations, May 2014 to Present
Working in operational and agency roles on behalf of principals ranging from owners, shippers,
manning companies, receivers & charterers
Selected Accomplishments:
Management of cruise ship port visits in Darwin, NT and Wyndham, WA.
Cargo Document Production and Management in Darwin for dry bulk cargoes.
Ship call management for offshore Oil & Gas facilities.
2. Information in this document is true & correct as of 20 April 2015
JATAR HOLDINGS PTY LTD, Darwin area, AU – t/as “Grand Touring” & “Acacia Luxury Transport”
General & Operations Manager, 7/2005 to May 2014
Effectively manages the company and competently creates, review and implement business
procedures for a more organized and developed company operations. Oversee administrative
processes to ensure a smooth work flow in the company. Understands organizational culture and
properly manages teams and employees, most especially in delegating responsibilities.
Selected Accomplishments:
Continuous successful operations of the company through successful implementations of the
policy, rules and procedures established.
In-charge of the management of contracts, fleet, reservations & booking and the over-all
operations.
Excellent in Asset & Driver Rostering and in handling customer relations.
Managed the growth of Market Share to approx. 80% of local charter and executive transport
within the Darwin & Top End region.
AUSTRALIAN FLIGHT FACILITIES, Australia – A Flight Facilitator for Charter and Private Aircraft
Ground Handling Manager, 11/2004 to Present (Part-Time)
A well-trained Aircraft Marshall responsible for the proper taxiing of the aircraft by giving visual signal
between the pilots. Mainly in-charge of the giving appropriate signals to the pilot such as slowing
down, keep turning and leading the aircraft to its designated parking or bay. A reliable ground
handling manager who coordinates well with the airport authorities to ensure that all passengers and
crew of the flight are cleared with all the necessary processes such as quarantine, customs and
immigration. Oversees that catering supplies are well-coordinated and on-time, and ensures that the
Flight Facility and Aircraft follows all the sanitation practices determined and aligned to the policies
and procedures.
Selected Accomplishments:
Consistently delivers a smooth flow in operations and provided an excellent client satisfaction.
Provides a highly organized and accurate filing of Dispatch Reports in a timely manner.
Earns an excellent professional relationship with catering suppliers and managed to strictly comply
with the government’s sanitation standards.
TERRITORY TRANSOLUTIONS, Darwin, Australia – Private Transport & Logistics Company for the
management of unique projects when clients require a certain level of discretion and confidentiality.
Director, 1/2001 to 31 March 2015
Responsibly handles the Submission of Grant Applications for activities like research projects,
community projects, destination marketing and export marketing. Over-all in charge of the company
administration that mainly monitors and ensures that government exemptions have been secured.
Selected Accomplishments:
Serves as primary contact for Private & Government Contract Biddings.
Reviews significant high risk projects and other government related documents needed.
Responsible for compliance and management plans and observes that the Occupational Health &
Safety issues are well-managed and coordinated.
ROYAL BRUNEI AIRLINES, Sbn Bhd, Darwin, Australia – Airline Company
Assistant Station Manager, 3/2007 to 12/2007 (Part-Time)
Liaises with Ground Handling Contractors and oversees Catering and Sanitary Services to guarantee a
safe and efficient airline operation. Accountable for Pre-Flight Briefings and filing of Dispatch Reports.
3. Information in this document is true & correct as of 20 April 2015
Selected Accomplishments:
Oversee Check-In procedures to ensure an efficient and excellent customer service.
Managed an organized compilation of files and monthly reports from time-to-time.
Assisted with Shut-Down Operations to ensure that a smooth pull-out of Darwin that allows all the
facilities in Darwin to be disposed or repatriated without impeding the running of airline
operations.
GRAND TOURING AUSTRALIA PTY LTD, Darwin, Australia – t/as “Grand Touring”
General & Operations Manager / Director, 6/1996 to 6/2005
Knowledgeable of the business and management principles like strategic planning, human resources,
production and coordination of people and resources. Ensures that all employees provide excellent
customer service to clients and meets quality standards for services and evaluates customer
satisfaction.
Selected Accomplishments:
Successfully corresponded to the needs of co-workers and/or employees.
Strong decision-making skills and creatively provided all the needs of the clients.
Competently utilized skills and abilities in Quoting & Sales, Accounts Management, Reservations
and Fleet Management.
Scheduled Asset & Driver Rostering efficiently and on a timely manner.
PEARL FLIGHT CENTRE, Darwin, Australia – Flight Management Services
Ground Handling, 10/2004 to 6/2007 (Part-Time / Contractor)
Accountable for the smooth flow of Ground Operations which include but not limited to Aircraft
Marshalling, coordinating with Customs, Immigration and Quarantine Clearances, Sanitation and
Catering Services, Check-In and Flight Dispatch.
Selected Accomplishments:
Excellently manned Check-In agents to ensure that high quality customer service was given to
customers.
Effectively performed Pre-Flight duties like assessing weather reports and checking aircraft
maintenance issues.
Successfully handled Customs and Immigration processes and coordinated well with all the
activities of the project. Competently managed all tax and duty agreements and implemented
procedures for Customs and Quarantine Clearances.
COMMERCIAL PASSENGER VEHICLE BOARD, Darwin, Australia – An advisory board created by
the Dept. of Transportation
Board Member, 11/2003 to 8/2006
An accountable board member for maintaining and developing the standards of the Commercial
Passenger Vehicle Board. Recommends useful practices and helps in the regulatory policy settings.
Selected Accomplishments:
Actively participated in development of the Commercial Passenger Vehicle Standards.
4. Information in this document is true & correct as of 20 April 2015
Confidently raised suggestions and advices related to the useful practices of the CPV Board that
will enhance the regulatory policy settings determined therein.
Successfully developed driver training standards and other factors that are necessary for drivers.
Efficiently ensured that the taxi ranks in Darwin, Australia has been followed by the taxi drivers
and strictly monitored the violations of each taxi drivers to guarantee a safe and quality service for
all.
AUSTRALIAN AMERICAN ASSOCIATION OF THE NORTHERN TERRITORY, Darwin, Australia
Committee Member, 4/2002 to 3/2005
Enjoined to attend meetings and strongly aware of the activities of the Association. I am a highly
dependable committee member who worked closely with other members to reach a consensus and
well-managed association. Some tasks involved attending Executive Committee Activities, 4th
of July
Celebrations and Battle of the Coral Sea Commemoration.
Selected Accomplishments:
Actively participated in Treasury Restructuring whereas addressing day-to-day problems and
looking for the best solutions are of importance.
Assertively managed website development and assured that all web design and web content are
aligned and portraying the Association’s goals and core values. Acted as a Liaison for the
Association’s valued clients.
Maintained a highly professional image in exchanging of ideas and recommendations for the
Association’s future plans, as well as the Constitutional Reform.
RITCHIES COACHLINES, Auckland, New Zealand – Luxury Tour Coach Service
Fleet Panel Repairer, 1/1992 to 2/1996
An experienced Motorcoach Refurbishment Management professional who is in-charge of hands-on
workshops role and assists with the day to day management of refurbishing older vehicles on the fleet.
Selected Accomplishments:
Knowledgeable for a cost-effective alternative fleet that was sold and replaced with newer vehicles.
Successfully repaired accident damages when necessary.
Hands-on personnel to ensure that the day-to-day refurbishment had been successfully done.
GOLD COAST ENGLISH LANGUAGE CENTRE, Greater Jakarta Area, Indonesia
English Language Teacher, 4/1991 to 12/1991
An English Language Teacher in-charge of mentoring Indonesian students to speak and learn English
as a Second Language (ESL). A Marketing and Promo Events Assistant that works hand-in-hand with
the Marketing Team with different activities initiated by the company.
Selected Accomplishments:
Excellently taught Indonesian students to learn English through providing creative and engaging
lessons every day.
Successfully prepared interesting modules and fun ideas that were incorporated in the lesson to
add encouragement to the students and enjoy their lessons.
Actively supported the Marketing Team with different activities in creating marketing materials and
coordinated very well with other departments as required by the project.
Responsibly handled the events of the company and oversee booking venues.
5. Information in this document is true & correct as of 20 April 2015
Education
AIRSAFE TRANSPORT TRAINING, Western Australia, Australia, 2005
Transportation of Infectious Substances
Expected Dangerous Goods by Air Dangerous Good by Air
AIRSAFE TRANSPORT TRAINING, 2004 - 2005
Dangerous Goods by Air Awareness
Flight Crew, Cargo & Passenger Handler & Non-Dangerous Goods Acceptance
(CASR 92.085 Compliant)
NORTH AUSTRALIAN SAFETY COUNCIL, Australia, 2004 - 2005
Tropical Basic Offshore Safety Induction & Emergency Training
Helicopter Underwater Escape Training
Sea Survival & Rescue
Fire Fighting & Self Rescue
Offshore Safety Induction
AUSTRALIAN RED CROSS, Australia, 2004
Senior First Aid
AIRSERVICES AUSTRALIA, Australia, 2004
Confine Small Workplace Emergencies
SAFEDOCK, Australia, 2004
Nose Docking Guidance System
CLUB WEST AUSTRALIA, Australia, 2012
Responsible Service of Alcohol
Qualifications & Licenses
QUALIFICATION: Trade, Automotive Refinishing
LICENSES: NT Driver’s License
Medium Rigid #1004221
Motorcycle
Limousine
Hire & Reward Endorsement
Forklift #62145
Darwin International Airport – Airside Category 2 #2534
Commercial Passenger Vehicle Operators Accreditation #1868
International Travel Agents License #LTA160
6. Information in this document is true & correct as of 20 April 2015
Technology
Software Applications Proficiency Microsoft Windows Office Suite
MYOB Accounting
Basic Website Design
ISS PopDA
Other Supplementary Info
Aviation Security Identification Card – to April 2017 # 15842
Marine Security Identification Card – to April2017 # CLV0338350
Darwin Port Corp – to June 2016 # C 5208
APEC Travel Card ‐ All 18 Economies # 40328
Working with Children Accreditation – to Feb 2017 # 10068
CASA ARN # 814282
COMMUNITY SERVICE: Justice of the Peace
Department of Justice, Nov 2011 –
Duties - Administering Oaths
- Taking Affidavits
- Attesting Execution of Documents
- Authorising Warrants & Summons
- Verification of Identities
- Hear Certain Matters in Court
CITIZENSHIP: Australia
New Zealand
Latvia (EU)
APEC Travel Pass: Australia, Brunei, Chile, PR China, Hong Kong, Indonesia,
Japan, Rep Korea, Mexico, Malaysia, New Zealand, Philippines,
Papua New Guinea, Thailand, Rep China (Taiwan), Vietnam
References are Available upon Request