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Dr. David Bridwell
People Scientist
Intermark Group
Jake McKenzie
CEO
Intermark Group
Keith Otter
Chief Creative Officer
Intermark Group
PSYCHOLOGY-DRIVEN MARKETING:
STRATEGIC SPENDING AND EFFECTIVE CREATIVE
IN UNCERTAIN TIMES
Behavioral Science Lens
2
Behavioral Science Lens
3
4
STRATEGIC SPENDING
5
SURVIVE TO THRIVE
HUMAN PSYCHOLOGY
THINKING SMART
6
HUMAN
PSYCHOLOGY
7
THREAT DETECTION
The brain has systems dedicated to
detecting and responding to threats.
This process emphasizes short-term safety
over long-term goals.
8
FIGHT OR FLIGHT
9
CLOSE OURSELVES OFF
10
PUTTING UP WALLS
WE SEEK
COMFORT
11
WE SEEK CONSISTENCY
REMEMBER TO MUTE
HOW TO BAKE BREAD
HOW MUCH TP?
STAY HOME
DID I TOUCH ANYTHING?
TOUCH MY FACE?
REMEMBER TO UNMUTE
12
DRAWN TO THE FAMILIAR
Things that are familiar make us feel safe.
We have a strong need to feel safe in times of crisis.
13
AN AD RETREAT
14
Long-term case history
15
STAY PRESENT
16
MORE THAN FAMILIARITY
17
EXPOSURE
19
EXPOSURE
21
22
MORE THAN FAMILIARITY
NET change
-13
-6
Decrease
Increase
Use Image
+11 +22
-24 -28
LONG TERM ROI
Year 1 Year 2 Year 3 Year 4
Sales
Cashflow
Short term
Long term
50%
210%
23
SOV = SOM
10 Points +/- SOV
Changes Market
share by 1%
How SOV drives growth
24
SHARE OF VOICE
7%
8%
10%
11%
29%
35% Brand #1
Brand #2
Brand #3
Brand #4
Brand #5
Brand #6
-50%
-50%
-30%
-100%
-100%
25
SHARE OF VOICE
16%
21%
29%
34% Brand #1
Brand #2
Brand #3
Brand #4
Brand #5
Brand #6
2X SOV!
-50%
-50%
-30%
-100%
-100%
26
SOV KEEPS YOU STABLE
Advertising Investment reduces risk
16%
21%
29%
34% Brand #1
Brand #2
Brand #3
Brand #4
Brand #5
Brand #6
2X SOV!
-50%
-50%
-30%
-100%
-100%
28
SOV IS NOT ENOUGH
29
FROM SURVIVE TO THRIVE
SINGLE MINDED
STAY ON BRAND
BIG IDEA
DISRUPT
30
THE FOUNDATIONS
31
We have a strong need to remain engaged
while we’re stuck in our homes.
This helps us create meaning.
ENGAGE PEOPLE1
32
ENGAGE PEOPLE1
33
ENGAGE PEOPLE1
34
35
Immersion induces awe and expands our mind.
Improve mental health by attending to
the present moment.
LONG-FORM CONTENT
36
SIT BACK AND RELAX
Opportunity to explore while we’re
stuck in our homes.
Audi introduced a ‘slow TV’ film featuring
4 hours of the day driving through Australia.
37
38
LONG FORM CONTENT
39
IMPORTANT FOR B2B
People are more worried about the economy (57.0%)
than they are getting infected (33.7%).
Fivethirtyeight.com
“An economic crisis first, health crisis second.”
World Economic Forum
40
EDUCATE AND INFORM
41
FOCUS MORE ON COLLECTIVE PERSPECTIVE
THAN INDIVIDUALISTIC
“WE’RE IN THIS TOGETHER” VS. “GOING TO WAR”
ELEVATE YOUR FOLLOWERS2
42
ELEVATE YOUR FOLLOWERS2
43
44
When the hours and days blend together.
Stand out by creating moments.
CREATE MOMENTS3
45
CREATE MOMENTS3
46
47
We’re experiencing a range of difficult emotions.
Including grief, social isolation, and loss of identity.
Humor can provide relief.
BE STUPID4
48
BE STUPID4
49
IT’S A HUGE HOLE
49
50
51
Be Uplifting, and focus on higher ideals.
Positive associations with your brand.
5 ASPIRATIONAL
51
53
AVOID CLICHES6
Show, don’t tell.
Do more than separating your logo.
We know how to wash our hands now.
A little levity would be great.
Seriously, we’re over it.
ENGAGE PEOPLE1
ELEVATE YOUR FOLLOWERS2
CREATE MOMENTS3
BE STUPID4
ASPIRATIONAL5
AVOID CLICHES6
55
PRODUCTION:
THINKING SMART
56
USE WHAT YOU’VE GOT
58
MAKE THE MOST OF THINGS
59
EXISTING IMAGERY
60
USER GENERATED
ANIMATION
62
63
ILLUSTRATION/TYPOGRAPHY
64
ABOVE ALL, HAVE A BIG IDEA
BE CREATIVE
65
KEEP COMMUNICATING
THINK SMART
IN SUMMARY
COME BACK STRONG
67
www.intermarkgroup.com/webinar Find Intermark Group on YouTube
THANKS!
68
QUESTIONS?
Jake McKenzie
jake.mckenzie@intermarkgroup.com
Ashley Boyd
ashley.boyd@intermarkgroup.com

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