How to invoke Disaster Recovery

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Invoking Disaster Recovery isn’t as easy as some might have us believe. In fact, it’s probably one of the most intensely scrutinised and difficult times for any IT professional.

Technology

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INTRODUCTION AND AGENDA
HOWTOSETUPDISASTERRECOVERY
Duration: 30 mins (including
Q&A)
Type questions on the right
hand side – all questions will
be answered
Slides will be made
available and sent to you
following the session

WWW.DATABARRACKS.COM
HOWTOSETUPDISASTERRECOVERY
• The three stages of Disaster Recovery
• Setting up
• Business as usual
• Invocation
• Thresholds for invoking DR
• Roles and responsibilities for invocation and while in DR
• Communication
• Recovery stages
• Rectifying the root cause
• Failback
AGENDA

WWW.DATABARRACKS.COM
HOWTOSETUPDISASTERRECOVERY
INCIDENT MANAGEMENT PROCESS
Automated Manual
Initial notification
Incident
Verification
Logging, categorisation
Escalation Escalate
Invoke DR
Communicate
Not an
incident

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TO FAIL OVER OR NOT TO FAIL OVER?
HOWTOSETUPDISASTERRECOVERY

WWW.DATABARRACKS.COM
INCIDENT MANAGEMENT PROCESS - DEFINING THRESHOLDS
HOWTOSETUPDISASTERRECOVERY
Number of systems to
fail / proportions
Type of system failed Incident type
30

WWW.DATABARRACKS.COM
DEFINING THRESHOLDS - TIME
HOWTOSETUPDISASTERRECOVERY
Maximum tolerable
period of disruption
(MTPD)
Recovery Time
Objective
Kick-off/Invoke Disaster
Recovery
4 hours 1 hour 3 hours- =

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ROLES AND RESPONSIBILITIES
HOWTOSETUPDISASTERRECOVERY
IT Admin IT Manager Department
Heads
IT Director /
CIO
CEO

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HOWTOSETUPDISASTERRECOVERY
COMMUNICATION

WWW.DATABARRACKS.COM
HOWTOSETUPDISASTERRECOVERY
• Confirm kick-off
• Test infrastructure
• DNS and networking switch over (+firewall rule changes)
• Test and confirm connections (incoming and outgoing)
• Inform users
• Troubleshooting
RECOVERYSTAGES

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RECOVERYSTAGES – THE RUNBOOK
HOWTOSETUPDISASTERRECOVERY
• Confirm correct version of
backup/replica to recover
• Restore server
• Reboot
• Login to domain
• Check IP
• Reboot VM
• Start database
• Check domain and AD
authentication
• Reboot server
• Check SQL instance is running in
Management Studio

WWW.DATABARRACKS.COM
HOWTOSETUPDISASTERRECOVERY
RECTIFYING THE ROOT CAUSE

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HOWTOSETUPDISASTERRECOVERY
FAILBACK

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WWW.DATABARRACKS.COM
RESOURCES
Databarracks’ business continuity tools
https://tools.databarracks.com/
The Business Continuity Podcast
http://www.thebcpcast.com/
Build your own mass notification tool
https://tools.databarracks.com/home/mass-notification.html

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How to invoke Disaster Recovery

1. l HOW TO INVOKE DISASTER RECOVERY

2. WWW.DATABARRACKS.COM INTRODUCTION AND AGENDA HOWTOSETUPDISASTERRECOVERY Duration: 30 mins (including Q&A) Type questions on the right hand side – all questions will be answered Slides will be made available and sent to you following the session

3. WWW.DATABARRACKS.COM HOWTOSETUPDISASTERRECOVERY • The three stages of Disaster Recovery • Setting up • Business as usual • Invocation • Thresholds for invoking DR • Roles and responsibilities for invocation and while in DR • Communication • Recovery stages • Rectifying the root cause • Failback AGENDA

4. WWW.DATABARRACKS.COM HOWTOSETUPDISASTERRECOVERY INCIDENT MANAGEMENT PROCESS Automated Manual Initial notification Incident Verification Logging, categorisation Escalation Escalate Invoke DR Communicate Not an incident

5. WWW.DATABARRACKS.COM TO FAIL OVER OR NOT TO FAIL OVER? HOWTOSETUPDISASTERRECOVERY

6. WWW.DATABARRACKS.COM INCIDENT MANAGEMENT PROCESS - DEFINING THRESHOLDS HOWTOSETUPDISASTERRECOVERY Number of systems to fail / proportions Type of system failed Incident type 30

7. WWW.DATABARRACKS.COM DEFINING THRESHOLDS - TIME HOWTOSETUPDISASTERRECOVERY Maximum tolerable period of disruption (MTPD) Recovery Time Objective Kick-off/Invoke Disaster Recovery 4 hours 1 hour 3 hours- =

8. WWW.DATABARRACKS.COM ROLES AND RESPONSIBILITIES HOWTOSETUPDISASTERRECOVERY IT Admin IT Manager Department Heads IT Director / CIO CEO

9. WWW.DATABARRACKS.COM HOWTOSETUPDISASTERRECOVERY COMMUNICATION

10. WWW.DATABARRACKS.COM HOWTOSETUPDISASTERRECOVERY • Confirm kick-off • Test infrastructure • DNS and networking switch over (+firewall rule changes) • Test and confirm connections (incoming and outgoing) • Inform users • Troubleshooting RECOVERYSTAGES

11. WWW.DATABARRACKS.COM RECOVERYSTAGES – THE RUNBOOK HOWTOSETUPDISASTERRECOVERY • Confirm correct version of backup/replica to recover • Restore server • Reboot • Login to domain • Check IP • Reboot VM • Start database • Check domain and AD authentication • Reboot server • Check SQL instance is running in Management Studio

12. WWW.DATABARRACKS.COM HOWTOSETUPDISASTERRECOVERY RECTIFYING THE ROOT CAUSE

13. WWW.DATABARRACKS.COM HOWTOSETUPDISASTERRECOVERY FAILBACK

14. WWW.DATABARRACKS.COM WWW.DATABARRACKS.COM RESOURCES Databarracks’ business continuity tools https://tools.databarracks.com/ The Business Continuity Podcast http://www.thebcpcast.com/ Build your own mass notification tool https://tools.databarracks.com/home/mass-notification.html

15. WWW.DATABARRACKS.COM WWW.DATABARRACKS.COM QUESTIONS?

How to invoke Disaster Recovery

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