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JOB IDENTIFICATION
JobTitle:ArtistRelationshipManager
Department:Marketing–PublicRelations
Reportsto: CEO
Hours: Mondaythrough Friday8:00 a.m.to 5:00 p.m.(extendedhourswhennecessary)
PositionType/JobStatus:Full Time/Exempt
Location:Los Angeles,CA
JOB SUMMARY
The ArtistRelationshipManagerrepresentsandpromotese-sonictothe currentor prospective artists
and performers.Thispositionmayhandle contractnegotiationandotherbusinessmattersregardingthe
artistsand performers.
TASKS,DUTIES, ANDRESPONSIBILITIES
 Developandexecute effective ArtistRelationsstrategiesandactivitiestobuildrelationshipsand
expande-sonic’spresence withtargetedartistsandmusicgenres
 Contribute tothe executionof specificartistprogramsaimedatsupportingtargetedartist
demographicsasdeterminedbymarketanalystteam
 PartnerwithMarketingand ArtistRelationsteammatestoprovide strategicguidance andalign
artistswithkeye-sonicproductlaunchesandmarketinginitiatives
 Ensure the right productison the right artists,inthe right place,atthe righttime,withbest-in-
classservice andsupport 1
 Negotiate fees,commissions,orotherpaymentslistedincontractterms,andapplyeffective
strategiesandtechniquestoensure artists’andperformers’businessaccountwithe-sonic
 Maintainan active database of celebrity,entertainment,andmediacontactsImplementsa
systemtotrack involvementandareasof interest
 Work collaborativelyacrossall departmentstorespondtotalentand celebrityneedsasthey
relate toidentifyingspokespeople,mediaopportunities,andspecialeventattendance
 Manage communicationsforahigh-levelentertainmentthinktankincludingscheduling
meetings,providingsolicitationmaterialsandinvitationstospecial events2
 Negotiate withmanagers,promoters,unionofficials,andotherpersonsregardingclients'
contractual rightsand obligations
 Keepinformedof industrytrendsanddeals
 Conductauditionsorinterviewstoevaluate potential clients
1 https://boardsgreenhouseio/fender/jobs/238764?t=6dsva8#V9tPSPkrKUk
2http://wwwindeedcom/viewjob?jk=2f79b5883eeaad54&q=Artist+Relations+Manager&tk=1asoar4tqa4sve68&fro
m=web
SUPERVISORYRESPONSIBILITIES
Carry out supervisoryresponsibilitiesinaccordance withthe organization’spoliciesandapplicable laws.
Responsibilitiesincludeinterviewing,hiring,andtrainingemployees;planning,assigning,anddirecting
work;appraisingperformance;rewardinganddiscipliningemployees;addressingcomplaintsand
resolvingproblems.Directreportsmayinclude:Directorof Marketing,MarketingCommunications
Team,General Manager,and CEO.
EXPERIENCEANDEDUCATION
Thispositionrequiresat least5yearsof businessdevelopmentexperience inatechnologyormusic
productionenvironment.
Thispositionrequiresatleastafour-yearbusinessrelatedcollege degree.
KNOWLEDGE, SKILLS,ANDABILITIES
KNOWLEDGE
 SalesandMarketing — Knowledgeof principlesandmethodsforshowing,promoting,
and sellingproductsorservicesThisincludesmarketingstrategyandtactics,product
demonstration,salestechniques,andsalescontrol systems
 AdministrationandManagement — Knowledge of businessandmanagementprinciples
involvedinstrategicplanning,resource allocation,humanresourcesmodeling,
leadershiptechnique,productionmethods,andcoordinationof people andresources
 Music – Knowledge of the variousgenre rhythms,musical historiesassociatedwith
variousartistsand genres,andtechniquesrequiredtocompose,produce,andperform
worksof musicanddance
 CustomerandPersonal Service — Knowledge of principlesandprocessesforproviding
customerand personal servicesThisincludescustomer needsassessment,meeting
qualitystandardsforservices,andevaluationof customersatisfaction
 CommunicationsandMedia— Knowledge of mediaproduction,communication,and
disseminationtechniquesandmethodsThisincludesalternativewaystoinformand
entertainviawritten,oral,andvisual media
 Personnel andHumanResources — Knowledgeof principlesandproceduresfor
personnel recruitment,selection,contractcompensationnegotiations,andpersonnel
databases
SKILLSAND ABILITIES
 Establishingand MaintainingInterpersonal Relationships — Developingconstructiveand
cooperative workingrelationshipswithothers,andmaintainingthemovertime
 Negotiation — Bringingotherstogetherandtryingto reconcile differences
 Persuasion — Persuadingothersto change theirmindsorbehavior
 Active Listening— Givingfull attentiontowhatotherpeople are saying,takingtime to
understandthe pointsbeingmade,askingquestionsasappropriate,andnot
interruptingatinappropriate times
 Complex ProblemSolving — Identifyingcomplexproblemsandreviewingrelated
informationtodevelopandevaluate optionsandimplementsolutions
 Fluencyof Ideas — The abilitytocome up witha numberof ideasabouta topic(the
numberof ideasisimportant,nottheirquality,correctness,orcreativity)
WORKINGCONDITIONS
Work setting:ArtistRelationshipManagerwill usuallybe travelingwithartistrelationshipspecialiststo
attendmeetingswiththe artists.Whennottraveling,the ArtistRelationshipManagerwill be
communicatingviaphone ore-mail inapersonal office.
Travel Required:Upto 75% Travel may be required
HazardousConditions:None
e-sonicprovidesequal employmentopportunities(EEO) toall employeesandapplicantsfor
employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn
additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning
nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilities Thispolicy
appliestoall termsandconditionsof employment,includingrecruiting,hiring,placement,promotion,
termination,layoff,recall,transfer,leavesof absence,compensationandtraining.3
You mustbe legallyauthorizedtoworkinthe United Statestobe consideredforemploymentwithe-
sonic.
3
https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx
JOB IDENTIFICATION
JobTitle:CustomerService Agent
Department:CustomerService
Reportsto: Directorof CustomerService
Hours: Variesdependingonshift.
PositionType/JobStatus:Full Time/Non-Exempt
Location:Los Angeles,CA
JOB SUMMARY
The CustomerService Agentprovidescustomerswithinformationregardingcompany’sproducts,
services,andpromotions.Thispositionattendstoandrectifiescustomerconcernsandissues.
TASKS,DUTIES, ANDRESPONSIBILITIES
 Interactwithcustomersthroughtelephone,internetchatting,social media,ore-mail tohandle
customerconcerns,gatherinformationaboutcomplaints,manage customeraccounts,and
provide informationaboutproducts,services,orpromotionsoffered
 Maintainrecordsof customertransactions,interactions,inquiries,comments,complaints,and
actionstaken
 Collectpayments,completebillingarrangements,andmaintaincustomeraccounts,including
openingandclosingthe accounts
 Solicitsalesof neworadditional servicesorproducts
 Informcustomersof currentand upcomingpromotionsduringcustomercommunications
 Referunresolvedcustomergrievancestoappropriate departmentsormanagementforfurther
investigation
 Communicate withteammembersto clearlyconveycustomerconcernsif referred
SUPERVISORYRESPONSIBILITIES
There are nosupervisoryresponsibilitiesforthisposition.
EXPERIENCEANDEDUCATION
Thispositionrequiressomeexperiencedealingwithcustomer-relatedconcernsinabusiness
environment.
Thispositionrequiresatleastafour-yearhighschool degree.
KNOWLEDGE, SKILLS,ANDABILITIES
KNOWLEDGE
 CustomerandPersonal Service –Knowledge of assessingcustomerneeds,maintain
qualityservice standards,andevaluatingcustomer satisfaction
 Clerical - Knowledgeof administrative andclerical proceduresandsystemssuchasword
processing,managingfilesandrecords,designingforms,andotheroffice procedures
and terminology
 Language – FluencyinEnglishandanotherlanguage (Spanish,Mandarin,Cantonese,or
Japanese) preferred,butnotrequired
SKILLSAND ABILITIES
 ProblemSensitivity — The abilitytotell whensomethingiswrongorislikelytogo
wrongIt doesnot involve solvingthe problem,onlyrecognizingthere isaproblem
 WrittenComprehension — The abilitytoreadand understandinformationandideas
presentedinwriting
 WrittenExpression — The abilitytocommunicate informationandideasinwritingso
otherswill understand
 SpeechClarity — The abilitytospeakclearlysootherscan understandyou
 SpeechRecognition — The abilitytoidentifyandunderstandthe speechof another
person
 CommunicatingwithSupervisors,Peers,orSubordinates — Providinginformationto
supervisors,co-workers,andsubordinatesbytelephone,inwrittenform, e-mail,orin
person
WORKINGCONDITIONS
Work setting:Representativesusuallyworkinanoffice setting,sharingalarge room withother
employees.4
Theyare constantlyattheirworkstationworkingwithvariouscomputerandphone
systems.
Travel Required:None
HazardousConditions:None
e-sonicprovidesequal employmentopportunities(EEO) toall employeesandapplicantsfor
employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn
additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning
nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilitiesThispolicy
4 http://wwwblsgov/ooh/office-and-administrative-support/customer-service-representativeshtm#tab-3
appliestoall termsandconditionsof employment,including recruiting,hiring,placement,promotion,
termination,layoff,recall,transfer,leavesof absence,compensationandtraining.5
You mustbe legallyauthorizedtoworkinthe UnitedStatestobe consideredforemploymentwithe-
sonic.
5
https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx
JOB IDENTIFICATION
JobTitle:Market ResearchAnalyst
Department:Marketing- Analytics
Reportsto: Directorof Market Analysis
Hours: Mondaythrough Friday8:00 a.m.to 5:00 p.m.(extendedhourswhenrequested)
PositionType/JobStatus:Full Time/Non-Exempt
Location:Los Angeles,CA
JOB SUMMARY
The Market ResearchAnalystresearchesmarketconditionsinlocal,regional,ornational areas; gathers
informationtodetermine potentialsalesof aproductor service;and createsa marketingcampaign. The
positiongathersinformationoncompetitors,prices,sales,andmethodsof marketinganddistributionto
identifypotential marketsandfactorsaffectingproductdemand.
TASKS,DUTIES, ANDRESPONSIBILITIES
 Prepare reportsof findings,illustratingdatagraphicallyandtranslatingcomplex findingsinto
writtentext
 Seekandprovide informationtohelpcompaniesdeterminetheirpositioninthe marketplace
 Gather data oncompetitorsandanalyze theirprices,sales,andmethodof marketingand
distribution
 Collectandanalyze dataon customerdemographics,preferences,needs,andbuyinghabitsto
identifypotential marketsandfactorsaffectingproductdemand
 Devise andevaluate methodsandproceduresforcollectingdata,suchassurveys,opinionpolls,
or questionnaires,orarrange toobtainexistingdata
 Monitorindustrystatisticsandfollow trendsintrade literature
 Measure and assesscustomerandemployeesatisfaction
 Measure the effectivenessof marketing,advertising,andcommunicationsprogramsand
strategies
 Forecastand track marketingandsalestrends,analyzingcollecteddata
 Attendstaff conferencestoprovide managementwithinformationandproposalsconcerning
the promotion,distribution,design,andpricingof companyproductsorservices
 Provide guidance andexpertadvice tomanagementorothergroupsontechnical,systems-,or
process-relatedtopics
EXPERIENCEANDEDUCATION
Thispositionrequiresatleastafour-yearcollegedegreeinabusiness-relateddiscipline.
KNOWLEDGE, SKILLS,ANDABILITIES
KNOWLEDGE
 SalesandMarketing — Knowledgeof principlesandmethodsforshowing,promoting,
and sellingproductsorservicesThisincludesmarketingstrategyandtactics,product
demonstration,salestechniques,andsalescontrol systems
 ComputersandElectronics — Knowledge of circuitboards,processors,chips,electronic
equipment,andcomputerhardware andsoftware,includingapplicationsand
programming
 Mathematics — Knowledge of arithmetic,algebra,geometry,calculus,statistics,and
theirapplications
 CommunicationsandMedia— Knowledge of mediaproduction,communication,and
disseminationtechniquesandmethodsThisincludesalternativewaystoinformand
entertainviawritten,oral,andvisual media
SKILLSAND ABILITIES
 Complex ProblemSolving — Identifyingcomplexproblemsandreviewingrelated
informationtodevelopandevaluate optionsandimplementsolutions
 Writing— Communicatingeffectivelyinwritingasappropriate forthe needsof the
audience
 Monitoring— Monitoring/Assessingdatacollectedfrom marketresearchanalysisto
create reportsusedinmarketingandbusinessinitiative programs
 Time Management— Managingone's owntime andthe time of others
 WrittenComprehension — The abilitytoreadand understandinformationandideas
presentedinwriting
 InformationOrdering — The abilitytoarrange thingsoractionsina certainorderor
patternaccordingto a specificrule orsetof rules(e.g.,patternsof numbers,letters,
words,pictures,mathematicaloperations)
 CategoryFlexibility — The abilitytogenerate oruse differentsetsof rulesforcombining
or groupingthingsindifferentways
 Interpretingthe Meaningof InformationforOthers — Translatingorexplainingwhat
informationmeansandhow itcan be used
 CommunicatingwithSupervisors,Peers,orSubordinates — Providinginformationto
supervisors,co-workers,andsubordinatesbytelephone,inwrittenform, e-mail,orin
person
 EstablishingandMaintainingInterpersonal Relationships — Developingconstructiveand
cooperative workingrelationshipswithothers,andmaintainingthemovertime
WORKINGCONDITIONS
Work setting:Analyststypicallyworkinanoffice settinginwhichtheyare constantlyworkingvarious
programsand researching.Theyare constantlyonthe computerandmakingphone callsto gatherdata.
Travel Required:Upto 15% of Travel may be required
Hazardousor Uncomfortable Conditions:None
e-sonicprovidesequal employmentopportunities(EEO) toall employeesandapplicantsfor
employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn
additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning
nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilitiesThispolicy
appliestoall termsandconditionsof employment,includingrecruiting,hiring,placement,promotion,
termination,layoff,recall,transfer,leavesof absence,compensationandtraining.6
You mustbe legallyauthorizedtoworkinthe UnitedStatesto be consideredforemploymentwithe-
sonic.
6
https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx
JOB IDENTIFICATION
JobTitle:Directorof Market Analysis
Department:Marketing–Analytics
Hours: Mondaythrough Friday8:00 a.m.to 5:00 p.m.(extendedhourswhenrequested)
PositionType/JobStatus:Full Time/Exempt
Location:Los Angeles,CA
JOB SUMMARY
The Director of Market Analysisplans,directs,orcoordinatesmarketingresearchpoliciesandprograms,
such as determiningwhattype of dataand statisticsrequiredbythe firmtoidentifypotential customers
and gaina competitive advantage. Thispositionalsodevelopsstrategieswiththe goal of maximizingthe
firm’sprofitsorshare of the marketwhile monitoringcustomersatisfaction,usingdatafrommarket
researchand customersatisfactionsurveys.Overseeingmarketresearchanalyststoidentifyand
forecaston keymarkettrendsthatare crucial to the firm’sbusinessplan isalsoamajor functionof this
position.
TASKS,DUTIES, ANDRESPONSIBILITIES
 Initiate marketresearchstudiesoranalyze theirfindings
 Consultwithbuyingpersonneltogainadvice regardingthe typesof productsor services
expectedtobe indemand
 Consultwithbuyingpersonneltogainadvice regardingenvironmentallysoundorsustainable
products
 Conducteconomicor commercial surveystoidentifypotential marketsforproductsorservices
 Advise businessorothergroupsonlocal,national,orinternationalfactorsaffectingthe buying
or sellingof productsorservices
 Developdepartmental goalstofurtherbusinessstrategies
 Coordinate withthe headof the marketingdepartmenttocommunicate marketanalysisdata
 Developandcontrol marketresearchprograms
 Advise marketanalystsonpoliciesandprocedurestoensure functionaleffectivenessof business
 ConferandmeetwithCEO andotherdepartmentheadsasnecessary
SUPERVISORYRESPONSIBILITIES
Carry out supervisoryresponsibilitiesinaccordance withthe organization’spoliciesandapplicable laws.
Responsibilitiesincludeinterviewing,hiring,andtrainingemployees;planning,assigning,anddirecting
work;appraisingperformance;rewardinganddiscipliningemployees;addressingcomplaintsand
resolvingproblems.Directreportsmayinclude:General ManagerandCEO.
EXPERIENCEANDEDUCATION
Thispositionrequiresatleast10 yearsof relatedexperienceinabusinessenvironment.
ThispositionrequiresatleastanMBA.
KNOWLEDGE, SKILLS,ANDABILITIES
KNOWLEDGE
 SalesandMarketing — Knowledgeof principlesandmethodsforshowing,promoting,
and sellingproductsorservices Thisincludesmarketingstrategyandtactics,product
demonstration,salestechniques,andsalescontrol systems
 AdministrationandManagement — Knowledge of businessandmanagementprinciples
involvedinstrategicplanning,resource allocation,humanresourcesmodeling,
leadershiptechnique,productionmethods,andcoordinationof people andresources
 CustomerandPersonal Service — Knowledge of principlesandprocessesforproviding
customerand personal servicesThisincludescustomerneedsassessment, meeting
qualitystandardsforservices,andevaluationof customersatisfaction
 CommunicationsandMedia— Knowledge of mediaproduction,communication,and
disseminationtechniquesandmethodsThisincludesalternativewaystoinformand
entertainviawritten,oral,andvisual media
 ComputersandElectronics — Knowledge of circuitboards,processors,chips,electronic
equipment,andcomputerhardware andsoftware,includingapplicationsand
programming
 Mathematics — Knowledge of arithmetic,algebra,geometry,calculus,statistics,and
theirapplications
SKILLSAND ABILITIES
 Speaking— Talkingtoothersto conveyinformationeffectively
 JudgmentandDecisionMaking — Consideringthe relative costsandbenefitsof
potential actionstochoose the mostappropriate one
 Monitoring— Monitoring/Assessingperformance of yourself,otherindividuals,or
organizationstomake improvementsortake corrective action
 Complex ProblemSolving — Identifyingcomplexproblemsandreviewingrelated
informationtodevelopand evaluate optionsandimplementsolutions
 Writing— Communicatingeffectivelyinwritingasappropriate forthe needsof the
audience
 LearningStrategies — Selectingandusingtraining/instructional methodsand
proceduresappropriate forthe situationwhen learningorteachingnew things
 CategoryFlexibility — The abilitytogenerate oruse differentsetsof rulesforcombining
or groupingthingsindifferentways
 InformationOrdering — The abilitytoarrange thingsoractionsina certainorderor
patternaccordingto a specificrule orsetof rules(e.g.,patternsof numbers,letters,
words,pictures,mathematicaloperations)
 Mathematical Reasoning — The abilitytochoose the rightmathematical methodsor
formulastosolve a problem
 NumberFacility — The abilitytoadd,subtract,multiply,ordividequicklyandcorrectly
 Flexibilityof Closure— The abilitytoidentifyordetectaknownpattern(a figure,object,
word,or sound) thatis hiddeninotherdistractingmaterial
WORKINGCONDITIONS
Work setting:Directorsusuallyworkintheirown,privateoffice.Theyalsofrequentlyobserve their
departmentfloorsandhave meetingswithotherdepartmentleaders.
Travel Required:Upto 25% of Travel may be required
HazardousConditions:None
e-sonicprovides equal employmentopportunities(EEO) toall employeesandapplicantsfor
employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn
additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning
nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilitiesThispolicy
appliestoall termsandconditionsof employment,includingrecruiting,hiring,placement,promotion,
termination,layoff,recall,transfer,leavesof absence,compensationandtraining.7
You mustbe legallyauthorizedtoworkinthe UnitedStatestobe consideredforemploymentwithe-
sonic.
7
https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx
JOB IDENTIFICATION
JobTitle:Directorof CustomerService
Department:CustomerService
Reportsto: CEO
Hours: Mondaythrough Friday8:00 a.m.to 5:00 p.m.(extendedhourswhenrequested)
PositionType/JobStatus:Full Time/Exempt
Location:Los Angeles,CA
JOB SUMMARY
The Director of CustomerService plan,directs,orcoordinatesthe actual distributionormovementof a
productor service tothe customer.Thispositioncoordinatescustomercare resolutions;establishes
quotasand trainingprogramsforcustomerservice agents;andanalyzescustomersatisfactionstatistics
gatheredbystaff to determine increasedsurveyratingpotential andmonitorthe preferencesof
customers.
TASKS,DUTIES, ANDRESPONSIBILITIES
 Resolve customercomplaintsregardingsalesandservice
 Reviewoperational recordsandreportstoprojectcustomersatisfactionsurveyresults
 Determine customerresolutionactivities
 Coordinate withmarketingdepartmenttodetermine budgetfordissatisfiedguest
compensations
 Planand directstaffing,training,andperformance evaluationstodevelopandcontrol
customerservice programs
 Advise customerservice agentsonpoliciesandprocedurestoensure functional
effectivenessof business
 Developdepartmental goalstofurtherbusinessstrategies
 Conferor consultwithdepartmentheadstoplanadvertisingservicesandtosecure
informationonequipmentandcustomerspecifications
 ConferandmeetwithCEO andotherdepartmentheadsasnecessary
SUPERVISORYRESPONSIBILITIES
Carry out supervisoryresponsibilitiesinaccordance withthe organization’spoliciesandapplicable laws.
Responsibilitiesincludeinterviewing,hiring,andtrainingemployees;planning,assigning,anddirecting
work;appraisingperformance;rewardinganddiscipliningemployees;addressingcomplaintsand
resolvingproblems.Directreportsmayinclude:General ManagerandCEO.
EXPERIENCEANDEDUCATION
Thispositionrequiresatleastfive yearsof experience managingabusinesscall center’soperationsin
the technologyfield.
Thispositionrequiresatleastafour-yearcollegedegreeinabusiness-relateddiscipline.
KNOWLEDGE, SKILLS,ANDABILITIES
KNOWLEDGE
 CustomerandPersonal Service — Knowledge of principlesandprocessesforproviding
customerand personal servicesThisincludescustomerneedsassessment,meeting
qualitystandardsforservices,andevaluationof customersatisfaction
 CommunicationsandMedia— Knowledge of mediaproduction,communication,and
disseminationtechniquesandmethodsThisincludesalternativewaystoinformand
entertainviawritten,oral,andvisual media
 SalesandMarketing — Knowledgeof principlesandmethodsforshowing,promoting,
and sellingproductsorservicesThisincludesmarketingstrategyandtactics,product
demonstration,salestechniques,andsalescontrol systems
 AdministrationandManagement — Knowledge of businessandmanagementprinciples
involvedinstrategicplanning,resource allocation,humanresourcesmodeling,
leadershiptechnique,productionmethods,andcoordinationof people andresources
SKILLSAND ABILITIES
 Personnel Management –Knowledgeof principlesandproceduresforpersonnel
recruitment,selection,andtraining
 Language – FluencyinEnglishandanotherlanguage (Spanish,Mandarin,Cantonese,or
Japanese) preferred,butnotrequired
 Flexibilityof Closure— The abilitytoidentifyordetectaknownpattern(a figure,object,
word,or sound) thatis hiddeninotherdistractingmaterial
 SpeechClarity — The abilitytospeakclearlysootherscan understandyou
 CommunicatingwithSupervisors,Peers,orSubordinates — Providinginformationto
supervisors,co-workers,andsubordinatesbytelephone,inwrittenform, e-mail,orin
person
 SchedulingWorkandActivities — Schedulingevents,programs,andactivities,aswell as
the work of others
 ConflictResolution –The abilitytocompletelyunderstandasituationandfindthe best
solution
WORKINGCONDITIONS
Work setting:Directorsusuallyworkintheirown,privateoffice.Theyalsofrequentlyobserve their
departmentfloorsandhave meetingswithotherdepartmentleaders.
Travel Required:Upto 25% Travel may be required
HazardousConditions:None
e-sonicprovidesequal employmentopportunities(EEO) toall employeesandapplicantsfor
employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn
additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning
nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilitiesThispolicy
appliestoall termsandconditionsof employment,includingrecruiting,hiring,placement,promotion,
termination,layoff,recall,transfer,leavesof absence,compensationandtraining.8
You mustbe legally authorizedtoworkinthe UnitedStatestobe consideredforemploymentwithe-
sonic.
8
https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx

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Darcy'sJobDescriptions

  • 1. JOB IDENTIFICATION JobTitle:ArtistRelationshipManager Department:Marketing–PublicRelations Reportsto: CEO Hours: Mondaythrough Friday8:00 a.m.to 5:00 p.m.(extendedhourswhennecessary) PositionType/JobStatus:Full Time/Exempt Location:Los Angeles,CA JOB SUMMARY The ArtistRelationshipManagerrepresentsandpromotese-sonictothe currentor prospective artists and performers.Thispositionmayhandle contractnegotiationandotherbusinessmattersregardingthe artistsand performers. TASKS,DUTIES, ANDRESPONSIBILITIES  Developandexecute effective ArtistRelationsstrategiesandactivitiestobuildrelationshipsand expande-sonic’spresence withtargetedartistsandmusicgenres  Contribute tothe executionof specificartistprogramsaimedatsupportingtargetedartist demographicsasdeterminedbymarketanalystteam  PartnerwithMarketingand ArtistRelationsteammatestoprovide strategicguidance andalign artistswithkeye-sonicproductlaunchesandmarketinginitiatives  Ensure the right productison the right artists,inthe right place,atthe righttime,withbest-in- classservice andsupport 1  Negotiate fees,commissions,orotherpaymentslistedincontractterms,andapplyeffective strategiesandtechniquestoensure artists’andperformers’businessaccountwithe-sonic  Maintainan active database of celebrity,entertainment,andmediacontactsImplementsa systemtotrack involvementandareasof interest  Work collaborativelyacrossall departmentstorespondtotalentand celebrityneedsasthey relate toidentifyingspokespeople,mediaopportunities,andspecialeventattendance  Manage communicationsforahigh-levelentertainmentthinktankincludingscheduling meetings,providingsolicitationmaterialsandinvitationstospecial events2  Negotiate withmanagers,promoters,unionofficials,andotherpersonsregardingclients' contractual rightsand obligations  Keepinformedof industrytrendsanddeals  Conductauditionsorinterviewstoevaluate potential clients 1 https://boardsgreenhouseio/fender/jobs/238764?t=6dsva8#V9tPSPkrKUk 2http://wwwindeedcom/viewjob?jk=2f79b5883eeaad54&q=Artist+Relations+Manager&tk=1asoar4tqa4sve68&fro m=web
  • 2. SUPERVISORYRESPONSIBILITIES Carry out supervisoryresponsibilitiesinaccordance withthe organization’spoliciesandapplicable laws. Responsibilitiesincludeinterviewing,hiring,andtrainingemployees;planning,assigning,anddirecting work;appraisingperformance;rewardinganddiscipliningemployees;addressingcomplaintsand resolvingproblems.Directreportsmayinclude:Directorof Marketing,MarketingCommunications Team,General Manager,and CEO. EXPERIENCEANDEDUCATION Thispositionrequiresat least5yearsof businessdevelopmentexperience inatechnologyormusic productionenvironment. Thispositionrequiresatleastafour-yearbusinessrelatedcollege degree. KNOWLEDGE, SKILLS,ANDABILITIES KNOWLEDGE  SalesandMarketing — Knowledgeof principlesandmethodsforshowing,promoting, and sellingproductsorservicesThisincludesmarketingstrategyandtactics,product demonstration,salestechniques,andsalescontrol systems  AdministrationandManagement — Knowledge of businessandmanagementprinciples involvedinstrategicplanning,resource allocation,humanresourcesmodeling, leadershiptechnique,productionmethods,andcoordinationof people andresources  Music – Knowledge of the variousgenre rhythms,musical historiesassociatedwith variousartistsand genres,andtechniquesrequiredtocompose,produce,andperform worksof musicanddance  CustomerandPersonal Service — Knowledge of principlesandprocessesforproviding customerand personal servicesThisincludescustomer needsassessment,meeting qualitystandardsforservices,andevaluationof customersatisfaction  CommunicationsandMedia— Knowledge of mediaproduction,communication,and disseminationtechniquesandmethodsThisincludesalternativewaystoinformand entertainviawritten,oral,andvisual media  Personnel andHumanResources — Knowledgeof principlesandproceduresfor personnel recruitment,selection,contractcompensationnegotiations,andpersonnel databases SKILLSAND ABILITIES  Establishingand MaintainingInterpersonal Relationships — Developingconstructiveand cooperative workingrelationshipswithothers,andmaintainingthemovertime  Negotiation — Bringingotherstogetherandtryingto reconcile differences
  • 3.  Persuasion — Persuadingothersto change theirmindsorbehavior  Active Listening— Givingfull attentiontowhatotherpeople are saying,takingtime to understandthe pointsbeingmade,askingquestionsasappropriate,andnot interruptingatinappropriate times  Complex ProblemSolving — Identifyingcomplexproblemsandreviewingrelated informationtodevelopandevaluate optionsandimplementsolutions  Fluencyof Ideas — The abilitytocome up witha numberof ideasabouta topic(the numberof ideasisimportant,nottheirquality,correctness,orcreativity) WORKINGCONDITIONS Work setting:ArtistRelationshipManagerwill usuallybe travelingwithartistrelationshipspecialiststo attendmeetingswiththe artists.Whennottraveling,the ArtistRelationshipManagerwill be communicatingviaphone ore-mail inapersonal office. Travel Required:Upto 75% Travel may be required HazardousConditions:None e-sonicprovidesequal employmentopportunities(EEO) toall employeesandapplicantsfor employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilities Thispolicy appliestoall termsandconditionsof employment,includingrecruiting,hiring,placement,promotion, termination,layoff,recall,transfer,leavesof absence,compensationandtraining.3 You mustbe legallyauthorizedtoworkinthe United Statestobe consideredforemploymentwithe- sonic. 3 https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx
  • 4. JOB IDENTIFICATION JobTitle:CustomerService Agent Department:CustomerService Reportsto: Directorof CustomerService Hours: Variesdependingonshift. PositionType/JobStatus:Full Time/Non-Exempt Location:Los Angeles,CA JOB SUMMARY The CustomerService Agentprovidescustomerswithinformationregardingcompany’sproducts, services,andpromotions.Thispositionattendstoandrectifiescustomerconcernsandissues. TASKS,DUTIES, ANDRESPONSIBILITIES  Interactwithcustomersthroughtelephone,internetchatting,social media,ore-mail tohandle customerconcerns,gatherinformationaboutcomplaints,manage customeraccounts,and provide informationaboutproducts,services,orpromotionsoffered  Maintainrecordsof customertransactions,interactions,inquiries,comments,complaints,and actionstaken  Collectpayments,completebillingarrangements,andmaintaincustomeraccounts,including openingandclosingthe accounts  Solicitsalesof neworadditional servicesorproducts  Informcustomersof currentand upcomingpromotionsduringcustomercommunications  Referunresolvedcustomergrievancestoappropriate departmentsormanagementforfurther investigation  Communicate withteammembersto clearlyconveycustomerconcernsif referred SUPERVISORYRESPONSIBILITIES There are nosupervisoryresponsibilitiesforthisposition. EXPERIENCEANDEDUCATION Thispositionrequiressomeexperiencedealingwithcustomer-relatedconcernsinabusiness environment. Thispositionrequiresatleastafour-yearhighschool degree.
  • 5. KNOWLEDGE, SKILLS,ANDABILITIES KNOWLEDGE  CustomerandPersonal Service –Knowledge of assessingcustomerneeds,maintain qualityservice standards,andevaluatingcustomer satisfaction  Clerical - Knowledgeof administrative andclerical proceduresandsystemssuchasword processing,managingfilesandrecords,designingforms,andotheroffice procedures and terminology  Language – FluencyinEnglishandanotherlanguage (Spanish,Mandarin,Cantonese,or Japanese) preferred,butnotrequired SKILLSAND ABILITIES  ProblemSensitivity — The abilitytotell whensomethingiswrongorislikelytogo wrongIt doesnot involve solvingthe problem,onlyrecognizingthere isaproblem  WrittenComprehension — The abilitytoreadand understandinformationandideas presentedinwriting  WrittenExpression — The abilitytocommunicate informationandideasinwritingso otherswill understand  SpeechClarity — The abilitytospeakclearlysootherscan understandyou  SpeechRecognition — The abilitytoidentifyandunderstandthe speechof another person  CommunicatingwithSupervisors,Peers,orSubordinates — Providinginformationto supervisors,co-workers,andsubordinatesbytelephone,inwrittenform, e-mail,orin person WORKINGCONDITIONS Work setting:Representativesusuallyworkinanoffice setting,sharingalarge room withother employees.4 Theyare constantlyattheirworkstationworkingwithvariouscomputerandphone systems. Travel Required:None HazardousConditions:None e-sonicprovidesequal employmentopportunities(EEO) toall employeesandapplicantsfor employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilitiesThispolicy 4 http://wwwblsgov/ooh/office-and-administrative-support/customer-service-representativeshtm#tab-3
  • 6. appliestoall termsandconditionsof employment,including recruiting,hiring,placement,promotion, termination,layoff,recall,transfer,leavesof absence,compensationandtraining.5 You mustbe legallyauthorizedtoworkinthe UnitedStatestobe consideredforemploymentwithe- sonic. 5 https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx
  • 7. JOB IDENTIFICATION JobTitle:Market ResearchAnalyst Department:Marketing- Analytics Reportsto: Directorof Market Analysis Hours: Mondaythrough Friday8:00 a.m.to 5:00 p.m.(extendedhourswhenrequested) PositionType/JobStatus:Full Time/Non-Exempt Location:Los Angeles,CA JOB SUMMARY The Market ResearchAnalystresearchesmarketconditionsinlocal,regional,ornational areas; gathers informationtodetermine potentialsalesof aproductor service;and createsa marketingcampaign. The positiongathersinformationoncompetitors,prices,sales,andmethodsof marketinganddistributionto identifypotential marketsandfactorsaffectingproductdemand. TASKS,DUTIES, ANDRESPONSIBILITIES  Prepare reportsof findings,illustratingdatagraphicallyandtranslatingcomplex findingsinto writtentext  Seekandprovide informationtohelpcompaniesdeterminetheirpositioninthe marketplace  Gather data oncompetitorsandanalyze theirprices,sales,andmethodof marketingand distribution  Collectandanalyze dataon customerdemographics,preferences,needs,andbuyinghabitsto identifypotential marketsandfactorsaffectingproductdemand  Devise andevaluate methodsandproceduresforcollectingdata,suchassurveys,opinionpolls, or questionnaires,orarrange toobtainexistingdata  Monitorindustrystatisticsandfollow trendsintrade literature  Measure and assesscustomerandemployeesatisfaction  Measure the effectivenessof marketing,advertising,andcommunicationsprogramsand strategies  Forecastand track marketingandsalestrends,analyzingcollecteddata  Attendstaff conferencestoprovide managementwithinformationandproposalsconcerning the promotion,distribution,design,andpricingof companyproductsorservices  Provide guidance andexpertadvice tomanagementorothergroupsontechnical,systems-,or process-relatedtopics EXPERIENCEANDEDUCATION Thispositionrequiresatleastafour-yearcollegedegreeinabusiness-relateddiscipline.
  • 8. KNOWLEDGE, SKILLS,ANDABILITIES KNOWLEDGE  SalesandMarketing — Knowledgeof principlesandmethodsforshowing,promoting, and sellingproductsorservicesThisincludesmarketingstrategyandtactics,product demonstration,salestechniques,andsalescontrol systems  ComputersandElectronics — Knowledge of circuitboards,processors,chips,electronic equipment,andcomputerhardware andsoftware,includingapplicationsand programming  Mathematics — Knowledge of arithmetic,algebra,geometry,calculus,statistics,and theirapplications  CommunicationsandMedia— Knowledge of mediaproduction,communication,and disseminationtechniquesandmethodsThisincludesalternativewaystoinformand entertainviawritten,oral,andvisual media SKILLSAND ABILITIES  Complex ProblemSolving — Identifyingcomplexproblemsandreviewingrelated informationtodevelopandevaluate optionsandimplementsolutions  Writing— Communicatingeffectivelyinwritingasappropriate forthe needsof the audience  Monitoring— Monitoring/Assessingdatacollectedfrom marketresearchanalysisto create reportsusedinmarketingandbusinessinitiative programs  Time Management— Managingone's owntime andthe time of others  WrittenComprehension — The abilitytoreadand understandinformationandideas presentedinwriting  InformationOrdering — The abilitytoarrange thingsoractionsina certainorderor patternaccordingto a specificrule orsetof rules(e.g.,patternsof numbers,letters, words,pictures,mathematicaloperations)  CategoryFlexibility — The abilitytogenerate oruse differentsetsof rulesforcombining or groupingthingsindifferentways  Interpretingthe Meaningof InformationforOthers — Translatingorexplainingwhat informationmeansandhow itcan be used  CommunicatingwithSupervisors,Peers,orSubordinates — Providinginformationto supervisors,co-workers,andsubordinatesbytelephone,inwrittenform, e-mail,orin person  EstablishingandMaintainingInterpersonal Relationships — Developingconstructiveand cooperative workingrelationshipswithothers,andmaintainingthemovertime
  • 9. WORKINGCONDITIONS Work setting:Analyststypicallyworkinanoffice settinginwhichtheyare constantlyworkingvarious programsand researching.Theyare constantlyonthe computerandmakingphone callsto gatherdata. Travel Required:Upto 15% of Travel may be required Hazardousor Uncomfortable Conditions:None e-sonicprovidesequal employmentopportunities(EEO) toall employeesandapplicantsfor employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilitiesThispolicy appliestoall termsandconditionsof employment,includingrecruiting,hiring,placement,promotion, termination,layoff,recall,transfer,leavesof absence,compensationandtraining.6 You mustbe legallyauthorizedtoworkinthe UnitedStatesto be consideredforemploymentwithe- sonic. 6 https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx
  • 10. JOB IDENTIFICATION JobTitle:Directorof Market Analysis Department:Marketing–Analytics Hours: Mondaythrough Friday8:00 a.m.to 5:00 p.m.(extendedhourswhenrequested) PositionType/JobStatus:Full Time/Exempt Location:Los Angeles,CA JOB SUMMARY The Director of Market Analysisplans,directs,orcoordinatesmarketingresearchpoliciesandprograms, such as determiningwhattype of dataand statisticsrequiredbythe firmtoidentifypotential customers and gaina competitive advantage. Thispositionalsodevelopsstrategieswiththe goal of maximizingthe firm’sprofitsorshare of the marketwhile monitoringcustomersatisfaction,usingdatafrommarket researchand customersatisfactionsurveys.Overseeingmarketresearchanalyststoidentifyand forecaston keymarkettrendsthatare crucial to the firm’sbusinessplan isalsoamajor functionof this position. TASKS,DUTIES, ANDRESPONSIBILITIES  Initiate marketresearchstudiesoranalyze theirfindings  Consultwithbuyingpersonneltogainadvice regardingthe typesof productsor services expectedtobe indemand  Consultwithbuyingpersonneltogainadvice regardingenvironmentallysoundorsustainable products  Conducteconomicor commercial surveystoidentifypotential marketsforproductsorservices  Advise businessorothergroupsonlocal,national,orinternationalfactorsaffectingthe buying or sellingof productsorservices  Developdepartmental goalstofurtherbusinessstrategies  Coordinate withthe headof the marketingdepartmenttocommunicate marketanalysisdata  Developandcontrol marketresearchprograms  Advise marketanalystsonpoliciesandprocedurestoensure functionaleffectivenessof business  ConferandmeetwithCEO andotherdepartmentheadsasnecessary SUPERVISORYRESPONSIBILITIES Carry out supervisoryresponsibilitiesinaccordance withthe organization’spoliciesandapplicable laws. Responsibilitiesincludeinterviewing,hiring,andtrainingemployees;planning,assigning,anddirecting work;appraisingperformance;rewardinganddiscipliningemployees;addressingcomplaintsand resolvingproblems.Directreportsmayinclude:General ManagerandCEO.
  • 11. EXPERIENCEANDEDUCATION Thispositionrequiresatleast10 yearsof relatedexperienceinabusinessenvironment. ThispositionrequiresatleastanMBA. KNOWLEDGE, SKILLS,ANDABILITIES KNOWLEDGE  SalesandMarketing — Knowledgeof principlesandmethodsforshowing,promoting, and sellingproductsorservices Thisincludesmarketingstrategyandtactics,product demonstration,salestechniques,andsalescontrol systems  AdministrationandManagement — Knowledge of businessandmanagementprinciples involvedinstrategicplanning,resource allocation,humanresourcesmodeling, leadershiptechnique,productionmethods,andcoordinationof people andresources  CustomerandPersonal Service — Knowledge of principlesandprocessesforproviding customerand personal servicesThisincludescustomerneedsassessment, meeting qualitystandardsforservices,andevaluationof customersatisfaction  CommunicationsandMedia— Knowledge of mediaproduction,communication,and disseminationtechniquesandmethodsThisincludesalternativewaystoinformand entertainviawritten,oral,andvisual media  ComputersandElectronics — Knowledge of circuitboards,processors,chips,electronic equipment,andcomputerhardware andsoftware,includingapplicationsand programming  Mathematics — Knowledge of arithmetic,algebra,geometry,calculus,statistics,and theirapplications SKILLSAND ABILITIES  Speaking— Talkingtoothersto conveyinformationeffectively  JudgmentandDecisionMaking — Consideringthe relative costsandbenefitsof potential actionstochoose the mostappropriate one  Monitoring— Monitoring/Assessingperformance of yourself,otherindividuals,or organizationstomake improvementsortake corrective action  Complex ProblemSolving — Identifyingcomplexproblemsandreviewingrelated informationtodevelopand evaluate optionsandimplementsolutions  Writing— Communicatingeffectivelyinwritingasappropriate forthe needsof the audience  LearningStrategies — Selectingandusingtraining/instructional methodsand proceduresappropriate forthe situationwhen learningorteachingnew things  CategoryFlexibility — The abilitytogenerate oruse differentsetsof rulesforcombining or groupingthingsindifferentways
  • 12.  InformationOrdering — The abilitytoarrange thingsoractionsina certainorderor patternaccordingto a specificrule orsetof rules(e.g.,patternsof numbers,letters, words,pictures,mathematicaloperations)  Mathematical Reasoning — The abilitytochoose the rightmathematical methodsor formulastosolve a problem  NumberFacility — The abilitytoadd,subtract,multiply,ordividequicklyandcorrectly  Flexibilityof Closure— The abilitytoidentifyordetectaknownpattern(a figure,object, word,or sound) thatis hiddeninotherdistractingmaterial WORKINGCONDITIONS Work setting:Directorsusuallyworkintheirown,privateoffice.Theyalsofrequentlyobserve their departmentfloorsandhave meetingswithotherdepartmentleaders. Travel Required:Upto 25% of Travel may be required HazardousConditions:None e-sonicprovides equal employmentopportunities(EEO) toall employeesandapplicantsfor employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilitiesThispolicy appliestoall termsandconditionsof employment,includingrecruiting,hiring,placement,promotion, termination,layoff,recall,transfer,leavesof absence,compensationandtraining.7 You mustbe legallyauthorizedtoworkinthe UnitedStatestobe consideredforemploymentwithe- sonic. 7 https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx
  • 13. JOB IDENTIFICATION JobTitle:Directorof CustomerService Department:CustomerService Reportsto: CEO Hours: Mondaythrough Friday8:00 a.m.to 5:00 p.m.(extendedhourswhenrequested) PositionType/JobStatus:Full Time/Exempt Location:Los Angeles,CA JOB SUMMARY The Director of CustomerService plan,directs,orcoordinatesthe actual distributionormovementof a productor service tothe customer.Thispositioncoordinatescustomercare resolutions;establishes quotasand trainingprogramsforcustomerservice agents;andanalyzescustomersatisfactionstatistics gatheredbystaff to determine increasedsurveyratingpotential andmonitorthe preferencesof customers. TASKS,DUTIES, ANDRESPONSIBILITIES  Resolve customercomplaintsregardingsalesandservice  Reviewoperational recordsandreportstoprojectcustomersatisfactionsurveyresults  Determine customerresolutionactivities  Coordinate withmarketingdepartmenttodetermine budgetfordissatisfiedguest compensations  Planand directstaffing,training,andperformance evaluationstodevelopandcontrol customerservice programs  Advise customerservice agentsonpoliciesandprocedurestoensure functional effectivenessof business  Developdepartmental goalstofurtherbusinessstrategies  Conferor consultwithdepartmentheadstoplanadvertisingservicesandtosecure informationonequipmentandcustomerspecifications  ConferandmeetwithCEO andotherdepartmentheadsasnecessary SUPERVISORYRESPONSIBILITIES Carry out supervisoryresponsibilitiesinaccordance withthe organization’spoliciesandapplicable laws. Responsibilitiesincludeinterviewing,hiring,andtrainingemployees;planning,assigning,anddirecting work;appraisingperformance;rewardinganddiscipliningemployees;addressingcomplaintsand resolvingproblems.Directreportsmayinclude:General ManagerandCEO.
  • 14. EXPERIENCEANDEDUCATION Thispositionrequiresatleastfive yearsof experience managingabusinesscall center’soperationsin the technologyfield. Thispositionrequiresatleastafour-yearcollegedegreeinabusiness-relateddiscipline. KNOWLEDGE, SKILLS,ANDABILITIES KNOWLEDGE  CustomerandPersonal Service — Knowledge of principlesandprocessesforproviding customerand personal servicesThisincludescustomerneedsassessment,meeting qualitystandardsforservices,andevaluationof customersatisfaction  CommunicationsandMedia— Knowledge of mediaproduction,communication,and disseminationtechniquesandmethodsThisincludesalternativewaystoinformand entertainviawritten,oral,andvisual media  SalesandMarketing — Knowledgeof principlesandmethodsforshowing,promoting, and sellingproductsorservicesThisincludesmarketingstrategyandtactics,product demonstration,salestechniques,andsalescontrol systems  AdministrationandManagement — Knowledge of businessandmanagementprinciples involvedinstrategicplanning,resource allocation,humanresourcesmodeling, leadershiptechnique,productionmethods,andcoordinationof people andresources SKILLSAND ABILITIES  Personnel Management –Knowledgeof principlesandproceduresforpersonnel recruitment,selection,andtraining  Language – FluencyinEnglishandanotherlanguage (Spanish,Mandarin,Cantonese,or Japanese) preferred,butnotrequired  Flexibilityof Closure— The abilitytoidentifyordetectaknownpattern(a figure,object, word,or sound) thatis hiddeninotherdistractingmaterial  SpeechClarity — The abilitytospeakclearlysootherscan understandyou  CommunicatingwithSupervisors,Peers,orSubordinates — Providinginformationto supervisors,co-workers,andsubordinatesbytelephone,inwrittenform, e-mail,orin person  SchedulingWorkandActivities — Schedulingevents,programs,andactivities,aswell as the work of others  ConflictResolution –The abilitytocompletelyunderstandasituationandfindthe best solution
  • 15. WORKINGCONDITIONS Work setting:Directorsusuallyworkintheirown,privateoffice.Theyalsofrequentlyobserve their departmentfloorsandhave meetingswithotherdepartmentleaders. Travel Required:Upto 25% Travel may be required HazardousConditions:None e-sonicprovidesequal employmentopportunities(EEO) toall employeesandapplicantsfor employmentwithoutregardtorace, color,religion,sex,nationalorigin,age,disabilityorgeneticsIn additiontofederal lawrequirements,e-soniccomplieswithapplicable state andlocal lawsgoverning nondiscriminationinemploymentineverylocationinwhichthe companyhasfacilitiesThispolicy appliestoall termsandconditionsof employment,includingrecruiting,hiring,placement,promotion, termination,layoff,recall,transfer,leavesof absence,compensationandtraining.8 You mustbe legally authorizedtoworkinthe UnitedStatestobe consideredforemploymentwithe- sonic. 8 https://wwwshrmorg/resourcesandtools/tools-and-samples/policies/pages/cms_005022aspx