The People's Revolution in DevOps
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The People's Revolution in DevOps
May. 12, 2017•0 likes•297 views
1 likes
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Technology
Accelerate security, reliability and speed of delivery by understanding people.
Dan HarperFollow
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The People's Revolution in DevOps
- We Learn DevOps
- Rock the “People Factor”
- Reduce the bad Improve the good
- But… Dan… people suck
- So… what’s the point?
- Our people
- Developers
- Developers Our Approach •Gauge the level of interest in operations •Be there before they know they need you •Be rational, logical, consistent, with a plan •Be willing to discuss
- Delivery teams
- Delivery teams Our Approach •Consultative •Build trust •Advocate •Lead and direct where appropriate
- Product owners
- Product owners Our Approach •Risk vs reward •Opportunity cost •$$$ impact •Be the bridge from dev/ops to the business
- Managers
- Managers Our Approach •Ask questions until you understand •Ask more questions •Communicate often •Voice your opinion •Take risks, make a decision, move forward •Be willing to be wrong
- DevOps peers
- DevOps peers Our Approach •Figure out their strengths, weaknesses, loves and hates •Hang out •Be honest •Give props
- The 5 Whys
- Are you listening? •Distractions •Interrupting •Body language •Emotions behind the words •Attitudes •Quality of presence •Nonverbal behaviour
- Dan Harper dan.harper@myob.com https://www.linkedin.com/in/danharper DevOps Manager @ MYOB http://bit.ly/2qVzXvF +61 414 344 233 https://danharper.org
- In Summary
- 1. Aim to understand the people around you 2. Figure out what drives them and what they’re looking for 3. Find a way to deliver it to them Take action!
- Q & A
- What will happen if we don’t do this?
- We love bacon!
- We’re Hiring!