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8.
Developers
Our Approach
•Gauge the level of interest in operations
•Be there before they know they need you
•Be rational, logical, consistent, with a plan
•Be willing to discuss
14.
Managers
Our Approach
•Ask questions until you understand
•Ask more questions
•Communicate often
•Voice your opinion
•Take risks, make a decision, move forward
•Be willing to be wrong
21.
1. Aim to understand the people around you
2. Figure out what drives them and what
they’re looking for
3. Find a way to deliver it to them
Take action!