DaKiRy_PMWeekend2016_Ангеліна Сілівра "True Stories about culture difference"

1. True Stories about culture
difference
What can dramatically go wrong while working with
multicultural teams and clients all over the World

2. About me
• 11 years in IT
• Worked with:
– Netherlands
– USA
– China
– India
– Germany
– Canada
– Bulgaria
– Ukraine
• Spent 2 years in Bulgaria

4. “Shouting, Red e-mail” Story
“8 a.m urgent call” Story
 Understand your own culture

5. The “Indian wading” story
 Tolerance is defined as “recognition of and respect for
the opinions, practices or behavior of others’’

6. “The longest small-talk ever” story
 Generalization vs Stereotypes

7. “Dutch invasion” story
 Take any opportunity to learn more

8. “Black holiday season” story
 Knowledge of history, culture, customs and traditions

9. “Developer in depression” story
 Understand and accept logic of other cultural
frameworks

10. The “Hookah” story
 Make sure any communication ends with clear understanding

11. “Strange names” Story
 Expect nothing

12. Consider cultural differences as unique
and creative problem-solving opportunity
Have fun!
Travel more!

13. Q&A