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DXC Technology Corporate Overview
DXC Technology is a leading independent IT services company that assists clients in their digital transformation journeys with a strong global presence and extensive partner network. With over 170,000 employees and annual revenue of $25 billion, the company emphasizes agility, innovation, and tailored solutions across various industries. Their focus on technology independence and building reliable partnerships positions them uniquely to tackle complex client challenges and drive business growth.
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DXC Technology Corporate Overview
- 1. April 19, 2017 Leadingour clients’ digital transformations DXC Technology Corporate Overview
- 2. April 19, 20172© DXC 2017 Thrive on change CSC and HPE Enterprise Services brought innovation to clients for 60+ years Together, we serve nearly 6,000 private and public sector enterprises across 70 countries Our clients benefit from our technology independence, global talent, expertise and extensive partner network We are uniquely positioned to lead digital transformations, creating greater value for our people, clients and partners DXC Technology is the world’s leading independent, end-to-end IT services company. We guide clients on their digital transformation journeys, multiply their capabilities, and help them harness the power of innovation to thrive on change.
- 3. April 19, 20173© DXC 2017 DXC Technology at a glance $25BGLOBAL IT SERVICES LEADER 250+PARTNER NETWORK WITH BEST-OF-BREED PARTNERS 60+YEARS OF INNOVATION EMPLOYEES WORLDWIDE 170,000+ 91DATA CENTERS COUNTRIES 70+ CERTIFIED PROJECT MANAGERS 3,600+37STRATEGIC DELIVERY CENTERS ~6,000CLIENTS 200+ Fortune 500 companies14 STRATEGIC PARTNERS
- 4. April 19, 20174© DXC 2017 DXC executive leadership Mike Lawrie Chairman, President and Chief Executive Officer Sreekanth Arimanithaya Senior Vice President, Integrated Workforce Management and India Co-Lead Bill Deckelman Executive Vice President, General Counsel and Secretary Eric Harmon Executive Vice President, Operations and Integration Stephen Hilton Executive Vice President, Global Delivery Organization Howard Hughes Senior Vice President and General Manager, Workplace and Mobility Dan Hushon Senior Vice President, Chief Technology Officer Michael Klaus Senior Vice President and General Manager, Application Services Carlos Lopez-Abadia Vice President and General Manager, Consulting Jo Mason Executive Vice President and Chief Human Resources Officer Mike Nefkens Executive Vice President and General Manager, Regions and Industries Eugene O’Callaghan Senior Vice President and General Manager, Cloud, Workload Platforms and ITO Troy Richardson Senior Vice President and General Manager, Enterprise and Cloud Apps Martin Risau Senior Vice President and General Manager, Analytics Paul Saleh Executive Vice President and Chief Financial Officer Mahesh Shah Vice President and General Manager, Business Process Services Jim Smith Executive Vice President, Customer Advocacy and Joint Ventures Gary Stockman Senior Vice President, Chief Marketing and Communications Officer Erich Windmuller Vice President and Chief Information Officer Art Wong Senior Vice President and General Manager, Security
- 5. April 19, 20175© DXC 2017 We will measure our success by creating unique and differentiated value delivered to key stakeholders Clients Trusted transformation partner World-class industry knowledge & digital offerings Partners Unparalleled joint value creation & innovation Most effective sales & GTM channel Investors Digital growth; sustainable margin expansion Strong cash flow & disciplined capital allocation Employees Differentiated environment to attract, train and retain talent Compelling career opportunities DXC leads clients through accelerating change, helping them harness the power of technology to deliver new outcomes for their business
- 6. April 19, 20176© DXC 2017 Digital disruption is the next big cycle for IT services Technology access Requiring Excellence On Multiple Dimensions Agility & cost efficiencyScale & skills Customer intimacy Paradigm Shift For IT Services Digitization of workflow at scale Impact on all sectors Outside-in innovation Digital platforms Consulting fatigue Beyond Just IT Product, service, business model Enterprise transformation Customer experience CEO top of mind
- 7. April 19, 20177© DXC 2017 DXC was created to lead the digital disruption cycle Scale & skills $25B Annual revenue 70+ Countries 170k+ Employees 25% Skilled in next-gen AMS 50% UK&I 16% N.EUR 14% S.EUR 7% AMEA 6% ANZ 7% 16 Global security operations centers DXC dynamic talent cloud Technology-driven innovation 250+ global partners $4B Digital revenue 14 strategic co-investing partners Agility PlatformTM Differentiated IP Streamlined offerings 11 largest offerings rated as differentiated leader Time TravelerTM ProductXpress IntegralTM Enterprise & Cloud Apps Application Services Agility & cost efficiency Operational data miningIntegrated delivery model 55% low-cost center mix for delivery 21 in-country low-cost centers 8 global delivery centers 80% priority service requests auto-resolved 50% incident volume reduction potential through ODMConnect Analyze Optimize 50% tickets auto-processed Automation targets Customer intimacy ~6,000 Clients 200+ F500 clients Excellent client coverage across the globe … 36 NPS … enhanced through world-class partner network 16% 11% 12% 11% 7% 14% 6%8% 12% 3% Global PS Deep industry expertise Mfg. Other Energy Retail Insurance Banking Healthcare Travel & Transportation U.S. Public Sector Consulting Security Business Process Services Workplace & Mobility Analytics Cloud, Workload, Platforms & ITO Industry Software & Services 9 Streamlined Offering Families 84 Offerings
- 8. April 19, 20178© DXC 2017 Retain and build on the best of innovation Align offerings to customer preferences Drive clarity among clients from day 1 Streamlined offerings combine best innovations from CSC, HPE-ES and partners Consulting Security Business Process Services Workplace & Mobility Enterprise & Cloud Apps Analytics Cloud, Workload, Platforms & ITO Industry Software & Services Applications Services 9 Streamlined Offering Families 84 Offerings 230 offerings | 14 families 270 offerings | 9 practices
- 9. April 19, 20179© DXC 2017 DXC leadership positions ServiceNow deployments AWS certified architects HDS integrator by sales revenue Symantec GSI Partner by sales revenue RedHat Premier Infrastructure, Applications & Cloud SI Partner by sales revenue Oracle engineered systems support capability #1 #1 #1 #1 #1 #1
- 10. April 19, 201710© DXC 2017 Digital technology solutions for our clients World-Class Talent • Broad experience with digital transformation • Deep industry expertise • Continued investment to upskill and attract next-gen talent • 22K+ certifications completed in FY16 Build-Sell-Deliver Operating Model • Build solutions with our partners to meet key market needs • Sell solutions by anticipating and responding to changing demands of clients • Deliver these solutions in an exceptional way, on time and on budget World-Class Partner Network People and Skills Clients Delivery Optimization DXC Partner Network Robust structure of 250+ industry-leading partners who work together with DXC to deliver the right solution and the right team to address complex, critical client business challenges
- 11. April 19, 201711© DXC 2017 Industry-focused services and solutions Insurance Healthcare & Life Sciences Public SectorTravel & Transportation Energy Banking & Capital Markets Manufacturing Communications, Media & Entertainment Consumer Products & Retail Aerospace & Defense We’re the No. 1 provider of core insurance software and services globally. We support growth, speed to market and efficiency through digital insurance solutions and business process services. We provide industry-leading software and business process services to providers, payers, government health and life sciences firms. We focus on clinical care and operational efficiency with digital care transformation solutions. With 40+ years of industry experience, we support mission-critical systems for top airline, consumer travel, freight and logistics, and railway firms. Our services help clients support growth and transform operations. We’re one of the world's leading independent IT services providers to all levels of government agencies. We provide secure, 24x7 support to mission-critical systems and operations. We’ve supported more than 400 energy businesses worldwide over 20+ years. Our solutions help clients rapidly seize market opportunities, gain competitive advantage and evolve with new business models. A leading provider of banking software and front-office managed trading solutions, we support banking and capital markets clients with 30+ years of industry experience, specialized services and resources to make transformation happen. A leading IT services provider to automotive, aerospace and defense, industrial, high tech and chemical firms, we combine deep expertise in manufacturing, connected products, analytics and security to help clients drive innovation. We help the world’s leading consumer packaged goods and retail firms focus on consumer experience and help clients seize opportunities in the face of disruptive digital trends. We provide innovative business solutions to the world’s leading communications, media and entertainment firms to transform their business, redefine the customer experience and capitalize on digital convergence. A leading IT services provider to A&D firms, we help clients shorten time to market, gain insight from data and adopt digital technologies to accelerate innovation across manufacturing and supply chains.
- 12. April 19, 201712© DXC 2017 Our regional leaders Kevin Jones SVP and GM, Americas Mr. Jones leads the Americas region, which includes the United States, Canada, Central America and South America. Previously he was senior vice president and general manager of the Americas for HPE-ES. Michael Eberhardt VP and GM, North and Central Europe Mr. Eberhardt leads the North and Central Europe Region. Previously, he served as vice president and general manager for Hewlett Packard Enterprise in the Central Cluster Region and, before that, in Germany. Pierre Bruno VP and GM, Southern Europe Mr. Bruno leads the Southern Europe Region. He previously served as CSC’s vice president and general manager, South and West Region, and president of CSC France. Maruf Majed VP and GM, Asia, Middle East & Africa Mr. Majed leads the AMEA Region, where he is responsible for driving DXC’s market and business growth, and for coordinating all operations in the region. Previously, he served as vice president and general manager for CSC’s AMEA Region. Seelan Nayagam VP and GM, Australia and New Zealand Mr. Nayagam leads the Australia and New Zealand Region. Previously he was CSC’s vice president, general manager and managing director for Australia and New Zealand. Marilyn Crouther SVP and GM, U.S. Public Sector Ms. Crouther leads the U.S. Public Sector group, where she is responsible for the overall P&L, growth and operational success of the U.S. public sector business, including go-to-market strategy and execution, and commercialization of relevant offerings into the sector. Nick Wilson SVP and GM, UK&I Mr. Wilson leads the UK&I region. Previously, he was managing director for Hewlett Packard Enterprise, South Pacific, and was responsible for all of HPE’s operations across Australia and New Zealand. Americas The United States, Canada, Caribbean Islands, Central America, Mexico, South America and the Antilles UK&I United Kingdom, Ireland and Israel North & Central Europe The 33 countries in the region include Scandinavia in the North, the Russian Federation and Eastern European states, Netherlands, states along the Balkan Peninsula (including Greece and Turkey), Azerbaijan, and the heart of Central Europe, including Germany, the EU´s largest economy Southern Europe Andorra, Belgium, France, Gibraltar, Italy, Luxembourg, Malta, Monaco, Portugal, Spain AMEA China, Hong Kong, Taiwan, India, Japan, Korea, Singapore, Malaysia, Thailand, Vietnam, Philippines, Sri Lanka, Bangladesh, Cambodia, Indonesia, Myanmar, Brunei Darussalam, 15 countries in the Middle East and 23 countries in Africa ANZ Australia, Fiji, New Caledonia, New Zealand, Papua New Guinea
- 13. April 19, 201713© DXC 2017 9 global offering families Cloud, Workload, Platforms & ITO Workplace & Mobility Application Services Security Analytics Business Process Services Enterprise & Cloud Apps Consulting Industry Solutions & Services We help clients maximize their private cloud, public cloud and legacy infrastructure, as well as securely manage their hybrid environments. Our security solutions help predict attacks, proactively respond to threats, ensure compliance and protect data, applications, infrastructure and endpoints. Our workplace, mobility and IoT services help clients embrace new ways of working and build a secure, user-centric, digital workplace. Our portfolio of analytics services and robust partner ecosystem help clients gain rapid insights and accelerate their digital transformation journeys. Our comprehensive services help clients develop, manage and modernize their apps. Our industry-specific solutions enable businesses to quickly integrate technology, transform their operations and develop new ways of doing business. We help clients accelerate their digital transformations and business results with industry, business, technology and complex integration services. We provide industry, business process, systems integration and technical delivery experience to maximize value from enterprise application portfolios. We provide seamless digital integration of front and back offices. The result: unlimited business outcomes.
- 14. April 19, 201714© DXC 2017 Deep experience in digital solutions Cloud • 800+ managed cloud clients • Experts in managing complex, enterprise-scale migrations • 316,000 managed virtual machines • 20,000+ Microsoft professionals & 1,000+ AWS professionals Applications • Support for 1 million+ applications and 1,000 clients • Deep expertise in application development, implementation and management • 50,000 application services professionals • 20+ years of global delivery experience Analytics • 3,500+ data scientists • Preconfigured analytics platforms available on- premises or in the cloud • Industry-focused approach to analytics solutions Workplace & Mobility • Largest workplace and mobility solutions provider, with 8.5 million user devices under management • 24,000+ certified workplace engineers • Recognized leader by Gartner, Forrester, Everest and IDC Security • Global security services provider for traditional and next-generation IT environments • 4,000+ security professionals • Vendor-agnostic advisor and prime security integrator • Global around-the-clock management and monitoring
- 15. April 19, 201715© DXC 2017 Supporting key client initiatives As-a-service provider, offering greater efficiency in market data, trading access, pre-trade risk, and execution management Leader in technology and business process services for the global insurance industry Leading provider of service management solutions and the largest consulting practice for ServiceNow Joint venture with HCL Technologies to deliver digital software and services to global banking clients ACQUISITIONS JOINT VENTURE Leading provider of enterprise application capabilities, including Microsoft Dynamics, SAP, Oracle and ServiceNow
- 16. April 19, 201716© DXC 2017 Technology Independence Through our partner network with the world’s leading technology providers, we deliver the best, most proven solutions to de-risk technology investments World-Class Talent We are investing to attract and upskill the talent who will lead global business tomorrow Why we are different Clear and Confident Vision We have met the challenges of innovation many times before, and have a clear and confident vision for helping clients navigate the future
- 17. April 19, 201717© DXC 2017 Solution Partners Channel Sales PartnersStrategic Partners Supplier/Reseller Partners Regional, industry, offering or frontier relationships with specialized expertise to exceed our clients’ expectations Ability to scale globally and market and resell DXC offerings and services through experienced sales teams The essential components that complete DXC solution offerings with consistent and replicatable outcomes for each client Deep, comprehensive, global partnerships with joint business objectives and a drive to continuously solve complex, critical client challenges The industry-leading DXC Partner Network Note: Partner list not exhaustive
- 18. April 19, 201718© DXC 2017 Business-driven results for clients • Transformed Zurich Insurance Group with private cloud, enabling the global insurer to move to agile practices and cut costs by 30% • Managed and modernized Bluescope Steel’s application portfolio with next-gen offerings, enabling an end-to-end as-a-service environment • Built a cybersecurity automation solution that allows a major entertainment and media company to provide a more secure environment for online content and live TV events • Introduced API-based digital engagement platform that allows emerging insurance companies to enter the business quickly, and lets existing companies evolve toward a next-gen solution • Enabled IWC Schaffhausen to reduce risk by implementing new security procedures 25% to 40% faster • Helped the Flemish government streamline services to citizens, saving citizens €97M per year • Leveraged robotic process automation to reduce average claims processing time from 5 days to 1 day for specialty insurers • Created a system using mobile and location-aware technology in Saudi Arabia to successfully manage the movement of 1.8 million pilgrims in Mecca, improving safety and on-time train schedules • Enabled Network Rail’s groundbreaking transformation from paper-based operations to a mobile- enabled digital workforce, and more efficient frontline employees • Improved patient care in Denmark by integrating partner solutions to implement digital recordkeeping for ambulance personnel • Orchestrated next-gen platform for multinational insurer, allowing the firm to consume infrastructure resources from multiple suppliers • Accelerated the progress of travel innovation for Lufthansa with an Open API interface Global Scale and Reach Leadership in Next-Gen Offerings Innovative Industry Applications and Services Technology Independence
- 19. April 19, 201719© DXC 2017 A foundation built on core values Teamwork Leadership should derive from skill, not title; our CLEAR Values align teammates from all layers and levels Immediacy of Media/News With little time to get it right, an employee’s first instinct should be informed by our CLEAR Values Virtual Workers Our CLEAR Values represent common standards that unite a global, increasingly virtual DXC community Diversity and Globalization Our CLEAR Values smooth otherwise obvious differences in age, gender, religion and custom/heritage Rising Use of Strategic Partners Our CLEAR Values drive uniformity in our dealings with customers, suppliers and competitors Entrepreneurship With encouragement for risk-taking and innovation comes the need to act responsibly and with integrity
- 20. April 19, 201720© DXC 2017 Responsible Business Conducting Business Ethically Client Experience Innovation and Satisfaction Environment Reducing Our Impact Employees Build a Great Place to Work Community Engage Locally Corporate responsibility framework • Ethics & Code of Conduct • Governance –Transparency • Stakeholder Engagement • Security • Brand & Reputation • Supply Chain Management • Innovative Solutions • Customer Satisfaction • Privacy and Data Protection • Intellectual Property • Energy & Carbon Management • eWaste Management • Data Center Efficiency • Net Positive Impact • Philanthropy • Investments • Disaster Relief • Foundation/Pro Bono • Digital Inclusion • Human Rights – Diversity • Talent Management • Health & Safety • Engagement • Culture
- 21. April 19, 201721© DXC 2017 Our clients are facing major disruptive changes. We’re meeting these challenges with highly talented people, an experienced hand and an independent view of technology solutions — so our clients can seize new opportunities and thrive on change.” Mike Lawrie Chairman, President and CEO of DXC Technology “
- 22. © DXC 2017 Thankyou. About DXC Technology DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.com.