1. CONNOR FOX
201 Sherbourne St,
Toronto, Ontario
M5A 3X2
E-mail : Connor.fox12@gmail.com
905-277-5484 (home) 416-605-5859 (cell)(call first)
A fully bi-lingual (French and English) individual, reliable with good interpersonal skills and a positive attitude.
Helpful, patient, and enthusiastic about learning new skills. Currently looking for permanent full-time
employment.
EDUCATIONAL EXPERIENCE:
Humber College, Toronto, ON, Canada September 2009 – May 2011
• Completed two years of community college in the HVAC program
• Obtained gas fitters license (G3)
École Secondaire Sainte-Famille, Mississauga, ON, Canada June 2009
• Ontario High School Diploma
• Bi-lingual certificate, primary area of study health sciences and business
WORK EXPERIENCE:
Canadian Dealer Leasing Services (CDLSI), Toronto Ontario, Canada (2016) July -
November
Bilingual Customer Service Representative/Bilingual End of Term Representative
• Managed tasks in customer service role as well as administrative responsibilities.
• Handled sensitive information such as clients banking info
• Assigned vehicles for repossession.
• Negotiated the End of Term invoices incurred from excess wear and tear
• Provided constructive feedback to the training department
Adjuvantz, Toronto, Ontario, Canada 2013-2016
Bilingual reimbursement specialist / associate case manager
• Offered expertise in the financial sector in both English and french
• Provided excellent levels of customer service
• Negotiating price of drug costs with pharmacies
• Managed a case load of patients pertaining to certain responsibilities
• Took inbound and made outbound calls to ensure follow ups were not missed
• Worked in a dynamic team environment

2. • Provided strategic solutions to process improvement
The Beer Store, Mississauga, Ontario, Canada 2009-2013
Supervising clerk / Cashier
• Prepared merchandise for display
• Maintained and managed stock levels
• Ensured cleanliness of the store
• Provided exceptional customer assistance when needed
• Opening and closing till, ensuring accurate transactions
Metro Incorporated, Mississauga, Ontario, Canada 2008-2009
Cashier
• Ensured cleanliness of the cash area
• Offer a positive experience for shoppers
• Provided exceptional customer assistance
• Opening and closing till, ensuring accurate balance
Erin Mills Soccer Club, Mississauga, Ontario 2007-2009
Referee
• two years officiating soccer at various levels of competition
• maintaining the laws of the game
• dealing with loud and obnoxious parents
• ensuring that players play a respectful game under heated circumstances
ACHIEVEMENTS:
Championed the first ever patient support program for HIV/Aids in Canada (Viiv healthcare) and helped in
rolling out the ground breaking combo drug Triumeq.
Referee certification level 4, soccer: Mississauga, Erin Mills Soccer Club 2007.
Basketball: Coaching course with Mississauga Monarchs 2004, Team MVP, 2005, 2006
Soccer: Rep level soccer for Erin Mills 2002 – 2006, Provincial level soccer, 2006-2010
League Cup Champions, season champions, Ontario Cup Champions
INTERESTS:
Fitness & Good nutrition – I constantly try and maintain good levels of health and prepare the majority of my
own meals to ensure healthy nutrition.
Sports & Running – I still play sports on a regular basis, I play in a mens basetkball league and a corporate
soccer league (TISL).
Movies & acting – I do acting part time with a start-up production company I’ve helped get off the ground
(R.civil).
Music & DJ – I’ve always had a keen interest in music and musical trends and have recently taken that
passion into the world of DJing where I play for small private parties for friends and family.