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CNN Feature Story – 6/20/2000
February 9, 2002
January 1, 2005
January 1, 2007
January 2, 2008
March 23, 2010
Underlying questions
1. Why is multimedia impacting the newsphere?
2. What does this mean for communications
   professionals?
3. What are the best practices associated with using
   multimedia?
About Me
•   Director, Product Management @ Vocus
•   ‘Owns’ PRWeb and Vocus SB edition
•   Spoken @ SES, SMX, PubCon, Newcomm Forum, etc.
•   Published in SES Magazine, PRSA Tactics, Visibility Magazine,
    DMNews, etc.
•   Blogs @ newinfluencer.com and bloggingprweb.com
•   MSc in Media/Comm. @ the LSE.
Why is multimedia impacting the newsphere?
Online Video Usage
PRWeb in Text
PRWeb in Multimedia
Poynter Institute Research




http://www.poynterextra.org/EYETRACK2004/multimediarecall.htm
OPA Research




http://www.online-publishers.org/media/file/OPAFramesofReferenceFINA1024.pdf
Time on Page – Images versus no images


    2:52

    2:24

    1:55                   With multimedia
    1:26
                           Without
    0:57                   multimedia

    0:28

    0:00
A closer look




• Visits 158% higher than average
• Time-on-page 42.6% higher than average
What does this mean for communications
            professionals?
Usage of multimedia by journalists
Value of multimedia for journalists
Qualitative feedback from journalists
• “Photos of new products are essential for us to write about those
  products. We like to show our readers the product as well as write
  about it. “

• “Multimedia is useful when it is fully relevant--throwing it in just to
  be "multimedia" can be irritating to the reader. For video and
  audio, a brief lead-in to explain why I would take the time to
  watch/listen is always helpful.”

• The speaker in an online video needs to be engaging -- not boring!
  Plus the video needs to be interesting -- not just a person talking.
  Further, make sure the person is saying something valuable to
  journalists, not just a "come to our website for more" soundbite or
  worse a bite that says, "we value consumers."
General takeaway and best practices
1. Multimedia can create a more engaging
             experience than text

Tip: Consider ways that multimedia can be used to relevantly enhance
                       the visitor’s experience
2. The benefits to using multimedia are multi-
                    faceted

Multimedia can enhance time-on-page, click-through rate, and can
       provide fodder for content producers and sharers.
3. The definition of “production quality” shifts
                     online

       Tip: Focus on content; not production quality.
4. Multimedia is appropriate for some content
               types but not all

Tip: Multimedia is particularly helpful in describing complex processes.
     However, there are times when multimedia can be distracting.
5. Multimedia should be considered in relation to
             the broader message

   Images, video and audio should be seen as supplementary to a
  broader content experience. The entirety needs to be considered
                    when selecting multimedia.

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Defining New Business with Jiyan Wei

Editor's Notes

  1. Half of test participants (approximately 25 people) experienced one of the stories in text and the other in multimedia. The other half of our participants experienced the opposite formats. (They all saw a control article beforehand, as well.) After they read or viewed a story, they were given a same recall quiz. They found a slight, marginally significant difference in how test subjects correctly recalled story information that was presented in text vs. using multimedia. When asked to recall information about names and places, participants who received information in text were more likely to answer questions correctly. However, information about a process or procedure that was unfamiliar to them was more correctly recalled when participants received it in a multimedia graphic format. Users who received information in text form seemed to have better recall of specific factual information.
  2. Online survey of 1,422 U.S. online video users Recruitment: OTX panel members recruited via email OTX panel is representative of the US online population: Gender Age Ethnicity Broadband/Dial-Up Respondents were qualified on these dimensions: U.S. Residency No Sensitive Industry Employment No Research Participation in the Past 3 Months Have Viewed Videos Online (excluding adult content) Field Dates: April 21-May 1, 2007
  3. No disparity between visits….