1. Christopher Palmer
18 St. Helens Close, Adel, Leeds, LS16 8LS
Tel: 0113 8085333 Mobile: 07917 565 951 Email: flyboy180@hotmail.co.uk
PERSONAL PROFILE
As an accomplished manager, I will work to exacting standards ahead of prescribed deadlines with
skills in planning, problem solving, man-management, communication and computing. A confident,
experienced, skilled and knowledgeable Senior Manager with a proven successful leadership record
and ability to deliver major business initiatives and programmes to time, cost and quality targets.
A problem solver & decision maker with ability to communicate clearly. Other key attributes include
problem solving, building of effective strategic relationships, influencing and working with internal
(up to Board level) and external customers, suppliers and service providers.
Business strategy definition and implementation through change management programmes.
Experienced in civil and VIP aircraft such as Airbus (A320, A330, A340, A380), Boeing (B737, B747,
B757, B767, B787) and a variety of business Jets such as Gulfstream, Hawker Series, Bombardier,
Learjet, and more including rotary aircraft such Chinook, Lynx, Jet Ranger, AgustaWestland and
Sikorsky helicopters
TRAINING
Maintenance Human Factors Continuation Training
Fuel Tank Safety Phase 1&2
Aeroplane Electrical Wiring Interconnection System
Health & Safety practices
EASA Parts 145, 21 and Company Procedures
Practical Application of EASA Part 145
JAR 145 Refresher training
Aeronautical Engineering, East London
NEBS Management Introduction
ACHIEVEMENTS
Set up a new interiors production division implementing new working practices, procedures
and systems.
Interiors/ Composites Production Manager, specifically head hunted to create a new Interiors
Production department that reported to the Operations Director on all production and
inspections matters.
An approved signatory. Initially as a Chief Interior / Composite Project Engineer.
Ultimately responsible for the production of Galleys, wardrobe storages (British Airways &
Airbus), side wall and ceiling panels (SAAB), overhead storages (Airbus), electrical equipment
racks (Gulfstream), bar seating and lounge units (Virgin) and dog boxes (British Airways).
Programme Manager of a full VIP interior replacement on Boeing series aircraft, a
refurbishment on a MD11 and created detailed planning for the delivery of a full VIP interior
replacement on a CRJ-700.
Responsible for the control and manufacturing of a full interior including Galleys, Lavs,
Furniture/ Monuments, from design conception to completion for an HS125-800 series
aircraft.
Additional ownership of trouble-shooting other departments, realigning any failing processes
to adhere to company procedures, ensuring maximum efficiency.
Arranging the procurement and setting up of a fully functioning workshop including the
provision of tooling, machinery, stock materials and consumables.
2. Christopher Palmer
18 St. Helens Close, Adel, Leeds, LS16 8LS
Tel: 0113 8085333 Mobile: 07917 565 951 Email: flyboy180@hotmail.co.uk
Setting up a new military kit store and supply system, developing the specific processes and
procedures required that included progress chasing and liaison with outside agencies.
Coordinated the delivery, issue and control of modification kits to meet extremely critical
programme delivery dates and was involved in the procurement and manufacturing of some
key components.
MANAGEMENT/ PROJECT/ PRODUCTION WORK HISTORY
AIM AVIATION (FORMERLY HUNTING) & MANN AVIATION
PRODUCTION MANAGER/ PROJECT MANAGER 1997 – 2011
Managed departments of up to 100 staff, delivering major business critical aircraft galley
and cabin product related projects and programmes.
Operationally responsible for ensuring that appropriate standards were set and maintained
in respect to all aircraft interior production. Development and implementation via a cross
functional matrix management approach of all production related galley & cabin strategies.
Project budgets ranged in value up to $15M. Supplier, MRO and third party services provider
selection and contractual negotiation and agreement.
Production and continuous on-time delivery of a number of award winning interior products
including, IFE & Connectivity systems, galley’s, cabin furniture + monuments, cabin mood
lighting, Business class, premium and economy seats and business class monuments i.e. on
board bar complex.
Development and empowerment of Production Supervisors Team Leaders and Operators via
appraisals and appropriate training.
Providing leadership, motivation and strategic direction to a multifaceted team.
Contribute & implement to the rolling 3-year strategic plan for Operations.
Detail guidance of manufacturing techniques associated with the production of honeycomb
panels.
Sound working knowledge of engineering aviation regulations (Part M, G, J, 21, 145, 147)
Introduction of New Product and Work Instructions
Documentation for Methods of Manufacture, and Manufacture of FAIR components.
Developing Training, scheduling and composite laminate production.
Daily Management of Production team, monitoring and reporting team performance,
distributing work preparation and shift planning.
Design new Composite Lay-up Facility.
Design and implement Flow line Production Programmes
Introduction of Composite Manufacture Techniques.
Production of Statements of works.
Supervision of component layup and subsequent quality inspections.
Scheduler of the work load for associated production staff.
Implement Kaisen production ethos
Produce and implement Autoclave Operator training manuals
Responsible to manage the transnational operations, by defining, anticipating, and steering
the operational activities on electrical, mechanical and structural standard parts.
Ensuring implementation of associated electrical, mechanical, structural and system
modifications.
Trouble shooting day to day issues, providing operational and engineering guidance with
respect to technical and process procedures
3. Christopher Palmer
18 St. Helens Close, Adel, Leeds, LS16 8LS
Tel: 0113 8085333 Mobile: 07917 565 951 Email: flyboy180@hotmail.co.uk
Experience of using Lean tools and techniques, including 5S, OEE, Standardised Working,
TPM, BPI (Business Process Improvement), DLF, Error proofing, Continuous Flow, Set-Up
Reduction, 8D, DMAIC, FMEA and more.
Responsible for Quality (RFT, Operator RFT, MRB, Identifying Root Cause and Corrective
Action), Cost (Overtime, Rework, Indirect Bookings, Sales Margins) and Delivery (OTDTR- On
Time Delivery to Request), whilst maintaining and reporting meaningful metrics to the
business.
Manage the manufacturing team including managing, mentoring and developing staff.
Meet Performance Review objectives.
Deliver Operations projects on-time, in-budget and to-specification.
Create & deliver Manufacturing plan to Budget.
Directly responsible for the supervision of Managers and Engineers in the Organization.
Ensuring that non OEM modifications are traced to engineering documents issued under the
EASA Part 21 Sub Part J and G Organization Approval.
FULL WORK HISTORY
MANAGEMENT CAREER
Mann Aviation, Woking, Surrey 2001 – 2011
AIM Aviation (formerly Hunting) 1997 – 2001
INTERIORS PRODUCTION, INSPECTION AND AIRCRAFT INTERIOR FITTING CAREER
Airbus (Toulouse) Dec 2014 – Feb 2015
Cabin Mech, A380, A350
Zodiac Seats UK, Finals July 2012 – March 2013
Aircraft seat fitting.
Triumph Composites Division March 2013 – Nov 2014
Quality Inspector for Boeing, Airbus, Rolls Royce
Lufthansa Malta January 2012 – July 2012
Fitter Aircraft Interiors for Airbus 340-600
Beagle Aerospace, Christchurch, Dorset 2011 – 2012
Production Engineer, Rolls Royce, Military Aircraft. Calibration & Quality Dept.
Employed as an Aircraft Fitter, Inspector & Trimmer 1975 – 1997
Benson & Lund - Aircraft Seats
FLS Aerospace – Interiors, 747s & DC10s Continental Airways
McQuillan Engineering – Galleys & Wardrobes
Banhamhart Ltd. – Galleys & Wardrobes
Aviation Furnishings International – Interiors, Galleys & Wardrobes
L.A. Rumbolds –Aircraft Seats
Metair – Interiors, Saab 340s, Sikorsky 61s, Lynx & Chinooks
ATELS - Airframe
HE Ltd. - Planning
Marshalls – Interiors, L10-11 Tri Stars, Hercs, BAE 1-11S
Jet Aviation – Interiors VIP
KLM – Interiors VIP
Flightform – Galleys, Wardrobes, Tedlar covering
McAlpine – Airframe
Saab (Sweden) – Airframe sheet metal