1. SAMSHADALI .CP
cpsamshad@gmail.com Mob No: 9895648158 / 0554029409
OBJECTIVE:
Seeking a position of a front office executive wherein my skills, optimistic attitude and
effective dealing abilities give way for the benefit of the organization on a global level.
KEY SKILLS:
 Possess good organizational and time management skills
 Highly skilled in handling front office activities independently
 Punctual and ability to perform tasks independently
 Good coordination and relationship building skills
 Effective written and verbal communication skills
 Sound knowledge of Front office monitoring
 Extensive knowledge of handling EPAX
 Good telephone etiquettes and presentation skills
 Skilled in major computer applications related to work like Microsoft Word,
Excel, PowerPoint, Outlook and the Internet
 Ability to perform tasks under pressure
ACADEMIC CHRONICLE:
 HOTEL MANAGEMENT : Food Craft institute, India
Certificate Course in Front Office Operation
 S S L C : Kerala State Education Board
CAREER EXPERIENCE:
I have two year experience In Front Office Executive at Presidency Hotel, Cochin
RESPONSIBILITIES AT HOTEL PRESIDENCY:
 Handles and manages all customer relation activities
 Attends incoming and outgoing phone calls
 Welcomes and greets guest and customers entering and leaving the hotel
premises
 Arranges halls for meetings and seminars
 Attends and solves issues related with service and other general questions or
concerns
 Maintains proper record of all administrative tasks on a weekly basis

2. COMPUTER KNOWLEDGE:
 Good knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook.
 Ability to prepare and present presentations on Microsoft PowerPoint
 Capable of browsing the internet through different browsers like, Internet
Explorer, Mozilla Firefox and Google Chrome
LANGUAGES KNOWN:
English, Malayalam, Tamil, Hindi
PERSONAL PROFILE:
Age and Date of Birth : 20, 26-04-1996
Address : chorupetty (h)
Arimbra (po) malappuram (dt)
Gender : Male
Father Name : Basheer
Marital Status : Single
Nationality : Indian
Religion : Muslim
Mother Tongue : Malayalam
PASSPORT DETEALS:
 Passport No : M 9045352
 Place of Issue :
 Date of Issue : 03/06/2015
 Date of expiry : 02/06/2025
REFERENCE
Mr.Jerim Sakharias
HR Manager of Hotel Presidency
Ph: +919746471252
DECLARATION
I hereby declared that the above mentioned information is true to the best of my
knowledge.
Place:
Date: SAMSHAD ALI