Change Management in a Time of Rapid Technological Change

1. Change Management:
How Individuals Can Manage Change
In a Time of Rapid Technological Change
Presentation to YPN
February 7, 2019
By Chetana Bhat
CEO PPRD

2. 50% Mark
1920s: electricity (1924), automobile (1925)
1930s: radio (1931), stove (1937)
1940s: refrigerator (1942), telephone (1946),
1950s: passenger jet svc. started, firs commercial hard disk
1960s: washing machine (1964)
1970s: dryer (1970), color TV (1972), air conditioning (1973)
1980s: microwave (1985), VCR (1987)
1990s: dishwasher and computer (both 1996)
2000s: cell phone (2000), Internet (2001)
From: The Spread of Technology since 1900 Posted on July 30, 2012 by Chris Gehrz

4. From: Why most of us fail to grasp coming exponential gains in AI, Hod Lipson July 15, 2018

5. From: Thank You for Being Late, An optimist guide to thriving in the age of accelerations , Thomas Friedman 2016

6. The Acceleration of Change
What the Heck Happened in 2007
I Phone Invented
Android Launched
Airbnb Conceived in San Francisco
Amazon releases Kindle
Internet reaches over 1 billion users
Cloud computing began
IBM releases Watson the first cognitive computer that learns
Facebook goes for public use in late 2006, goes global in 2007
Twitter emerges
From: Thank You for Being Late, An optimist guide to thriving in the age of accelerations , Thomas Friedman 2016

7. WHAT DID THE SMART PHONE REPLACE
GPS Navigation Device
Calculators
Newspapers
Cameras
Video Records
TVs
Alarm Clocks
Music Players
Computers
What others things were replaced and how has the
smart phone invention impacted you?

8. IMPACT OF ACCELERATING CHANGES ON BUSINESS
Enhanced global competitiveness
The “Amazon” Effect
Email vs person to person contact
Smart phones
Social Media (Twitter, Facebook, Instagram, etc.)
Digital vs paper
Video conferencing
Teleworking
Cloud computing rather than onsite IT Departments
Frequent new software releases to do your work
Cybersecurity
Other (Your thoughts?)

9. POSITIVE IMPACTS ON BUSINESSES AND EMPLOYEES
Increase Efficiency
 eliminates repetitive tasks (automation)
 increased accuracy and faster turnaround time
 Telework (less physical space requirements)
 Shared services (cloud, outsourcing)
Communication and Collaboration
 email, text messaging
 remote video conferencing
 tools for group planning (SharePoint, etc.)
 social media to monitor customers and
communicate
 Training
 remote training (webinars, skype, etc.)

10. NEGATIVE IMPACTS ON EMPLOYEES AT WORK
Your competition is now global not just local
Physical disconnection with others
Time-wasting spam (wasted emails)
Monitoring by employer on the internet
Constant need to retrain on new technology
Your work depends on other companies (cloud, shared
services)
Information overload
Exposure to cyber-hacking (sensitive information stolen)
Other impacts (Your thoughts?)
From: Thank You for Being Late, An optimist guide to thriving in the age of accelerations , Thomas Friedman 2016

11. HOW DO DIFFERENT PEOPLE COPE WITH ALL THIS CHANGE
“WHO MOVED MY CHEESE”
Change is hard and is harder when it is thrust upon us
Who moved my cheese
Do we anticipate and adapt early (SNIFF)
Do we scurry into action to adapt when it gets here (SCURRY)
Do we resist change with the fear of what will happen (HEM)
Do we fight to delay change but finally adapt thinking it will
bring something better (HAW)

12. 10 TIPS TO MANAGE CHANGE
1. Recognize that change is inevitable
2. Anticipate change/regular analysis of new trends/disruptions
3. Learn new skills related to the upcoming change
4. Quiet your Limbic System
5. Maintain a positive attitude
6. Ask as many questions as possible
7. Stay connected to previous co-workers and support system
8. Look for ways to help others cope with change
9. Clarify goals, strategize, and work toward them
10.Continuous learning

13. www.pprdeveloment.com