ALPMA - Craig Rispin's Keynote & Workshop 18 Oct 2013

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ALPMA - Craig Rispin's Keynote & Workshop 18 Oct 2013
Australian Legal Practice Managers Association keynote presentation by Craig Rispin, CSP Business Futurist & Innovation Expert.

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ALPMA - Craig Rispin's Keynote & Workshop 18 Oct 2013

  1. 1. Official Program ALPMA National Summit Platinum Partner: Law Firm 3.0: Leading the New Normal 18 -19 October 2013 Sydney Exhibition & Convention Centre Craig Rispin Keynote/Workshop
  2. 2. Know First • Be First • Profit First Craig Rispin Business Futurist & Innovation Expert www.FutureTrendsGroup.com
  3. 3. “The temptation of business is always to feed yesterday and to starve tomorrow.” - Dr. Peter Drucker
  4. 4. Education Re-Engineering Global Mobility Free Agency People Age Gap Emerging Models Outrageous Outsourcing k/ Lif eS Business hi i fe L ft Acceleration Marketing Megatrend W or End of Retirement cie S s ce n Cloud Computing Technology Big Data Mobile Madness Coworking & Collaboration Innovation Imperative Speed & Size Robots Rise Security Scare
  5. 5. Accelerating: Change, Customers & New Business Models
  6. 6. Karl Fisch - Educational Futurist
  7. 7. Discuss with a Partner: What Did You Find Most Surprising in the Video?
  8. 8. Did You Know? Most of Those Facts are Out of Date...
  9. 9. “If change is happening on the outside faster than on the inside the end is in sight.” -Jack Welch
  10. 10. Legal Futurist - Richard Susskind OBE ‘Legal institutions and lawyers are poised to change more radically over the next two decades than they have over the last two centuries. The future of legal service will be neither Grisham nor Rumpole.’
  11. 11. Legal Futurist - Richard Susskind OBE ‘Instead, it will be a world of virtual courts, Internet-based global legal businesses, online document production, commoditized service, legal process outsourcing, and webbased simulated practice.’
  12. 12. Legal Futurist - Richard Susskind OBE
  13. 13. Digital Customers
  14. 14. What’s the First and Last Thing She Does Everyday?
  15. 15. And Her Baby?
  16. 16. Is a Digital Native from Birth...
  17. 17. And Sally’s Granny?
  18. 18. Life Changing Device at 99 Years
  19. 19. And Sally’s Company?
  20. 20. Requires New Hires to Update Linkedin.com Profiles on Their First Day
  21. 21. th Awareness… She’s Tracking Her Fitness NOW… (Nike+ / Jawbone UP) Always-On Tracking + Syncing + Analytics / Quantified Self
  22. 22. Digital Customers Like Digital Solutions (and Personal Services Too) High-Tech High-Touch Customers
  23. 23. Does Your Firm Offer Virtual Law Services?
  24. 24. The ClueTrain Manifesto: A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, people are getting smarter - and getting smarter faster than most companies.
  25. 25. New Business Models
  26. 26. THOMSON REUTERS JANUARY 24, 2013 Published online at http://www.thomsonreuters.com Breakingviews: Law Firms Face Real Disruption from Virtual Rival REYNOLDS HOLDING U.S. law firms are facing real disruption from a virtual rival. Already under threat from pickier clients and cheaper alternatives, the profession now confronts Washington, D.C.-based Clearspire. Flat fees, salaried attorneys and online advice upend the traditional business model. This upstart's approach could be the way of the future. The last four years have been grim. Growth stalled, profits dipped and major practices like Dewey & LeBoeuf's collapsed. With overhead still bloated and customers demanding discounts, the future isn't necessarily looking much brighter. Billable hours slumped last year, according to a recent report by Citi Private Bank and Hildebrandt Consulting. It's an impressive track record, though too brief to make top firms sweat just yet. Few boards will be ready to entrust major lawsuits and transactions to anyone but the Cravaths and Skaddens of the world. The second tier, though, should take note. Beefing up online services, investing in cost-saving technology and The profession now confronts Washington, D.C.-based Clearspire… This upstart’s approach could be the way of the future.
  27. 27. AUGUST 13, 2011 — PRINT EDITION http://www.economist.com/node/21525907 Bargain briefs: Technology offers 50 ways to leave your lawyer ALTERNATIVE LAW FIRMS
  28. 28. Your mobile phone has more computing power than all of NASA in 1969.
  29. 29. How Big is Mobile Today? 7B People in the World 6B Mobile Subscribers 1B 3G/LTE Subscribers
  30. 30. Apple iPhone + iTouch + iPad Ramp – The Likes of Which We Haven’t Seen Before iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape Users First 20 Quarters Since Launch 120 ~120MM+ Mobile Internet 100 iPhone + iTouch + iPad Subscribers (MM) Launched 6/07 Desktop Internet 80 Netscape* Launched 12/94 60 Mobile Internet ~32MM NTT docomo i-mode 40 Launched 6/99 20 Desktop Internet ~27MM AOL* v 2.0 Launched 9/94 ~9MM Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19 Quarters Since Launch iPhone + iTouch NTT docomo i-mode AOL Netscape Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~65MM+ netbooks have shipped in first 11 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research. 8
  31. 31. 380M Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape Users First 20 Quarters Since Launch 100 ~85MM Mobile Internet Subscribers (MM) 80 Desktop Internet iPhone + iTouch Netscape* Launched 6/07 Launched 12/94 60 Mobile Internet ~31MM NTT docomo i-mode 40 Launched 6/99 ~18MM Desktop Internet 20 AOL* v 2.0 Launched 9/94 ~8MM Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19 Quarters Since Launch iPhone + iTouch NTT docomo i-mode AOL Netscape Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~50MM netbooks have shipped in first 10 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research. 7
  32. 32. 468M Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape Users First 20 Quarters Since Launch 100 ~85MM Mobile Internet Subscribers (MM) 80 Desktop Internet iPhone + iTouch Netscape* Launched 6/07 Launched 12/94 60 Mobile Internet ~31MM NTT docomo i-mode 40 Launched 6/99 ~18MM Desktop Internet 20 AOL* v 2.0 Launched 9/94 ~8MM Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19 Quarters Since Launch iPhone + iTouch NTT docomo i-mode AOL Netscape Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~50MM netbooks have shipped in first 10 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research. 7
  33. 33. Security Metering Access Control Money Body Engines
  34. 34. Partner Questions: What’s your favorite mobile App and why? If you could create an App that does anything what would it do? What’s your mobile strategy in your organisation?
  35. 35. Big Data: Data Scientists & Info Strategists
  36. 36. Meet David McCandless:
  37. 37. What’s This a Chart of?
  38. 38. What’s This a Chart of? It’s the Facebook Breakup Chart
  39. 39. Cloud Computing
  40. 40. What is Cloud Computing?
  41. 41. “Cloud Computing isn’t really about technology - it’s really about thinking of IT in a whole new way.”
  42. 42. THE  AUSTRALIAN NAB  eyes  big  gains  with  cloud  provider FRAN  FOO THE  AUSTRALIAN OCTOBER  01,  2013  12:00AM NATIONAL  Australia  Bank  has  marked  its  first  foray  into  the  "public  cloud"  arena  with computing  giant  Amazon  Web  Services,  which  could  save  the  bank  millions  of  dollars  in  the long  run. A  public  cloud  is  managed  by  a  third-­party  service  provider  that  also  offers  infrastructure  such  as storage,  which  is  hosted  at  its  data  centre. Public  cloud  services  are  available  to  all  and  sundry  over  the  internet;;  conversely,  a  private  cloud resides  within  the  confines  of  a  company's  firewall  or  security  parameter  and  can  only  be  accessed by  authorised  personnel. The  bank  shifted  nab.com.au  from  an  internal  legacy  set-­up  into  the  Amazon  public  cloud  more than  a  week  ago,  said  NAB  enterprise  delivery  general  manager  Thor  Essman. It  moved  its  health  billing  system  website  HICAPS  into  Amazon's  hands  to  test  the  service  prior  to the  nab.com.au  switch. All  information  on  nab.com.au  except  that  which  required  a  logon  would  be  hosted  by  Amazon  at its  Sydney  data  centre,  Mr  Essman  said.  This  meant  customer  account  details  would  remain  within the  bounds  of  NAB's  local  data  centres.
  43. 43. Cloud Computing Top Apps Google Apps Google Apps Market Place MailChimp.com SquareSpace.com Evernote.com Onit.com (Worldclass Mail, Calendar, Docs, Sites) (1000’s of click-to-install apps) (World’s Best Email Marketing Service) (Amazing Website Builder Including Hosting) (Capture/Find Any Digital Files Instantly) (Smart Process Web Apps for Legal Matters) CrashPlan.com (Offsite Backup Hosted in Aus) AwayFind.com (Only Important Emails System) Reqall.com (Use Your Voice to Remember Things)
  44. 44. Google Apps
  45. 45. Google Apps
  46. 46. Google Apps Marketplace
  47. 47. Google Apps Marketplace
  48. 48. MailChimp.com
  49. 49. MailChimp.com
  50. 50. MailChimp.com
  51. 51. SquareSpace.com
  52. 52. Home The Process The People SWEET ADELAIDE is now available! Come taste today at both locations. Plus, JUNE is full of fantastic reasons to celebrate!! A new release, new tasting room, and a grand opening!! Buy Our Wines Wine Club Events Tasting Rooms
  53. 53. ABOUT ME BLOG TWITTER FACEBOOK YOUTUBE NING SPEAKING EVENTS TODAY IN SOCIAL MEDIA @claytonmorris Here's a photographic slideshow that I put together of E3. Enjoy! http://tinyurl.com/2b6klrd about a day ago Some video I shot of the new Xbox 360. http://www.youtube.com/watch? v=F4SvWQA5KlU&feature=youtube_gdata about a day ago Halo Reach demo going on now at the Microsoft event. http://yfrog.com/e4cojj about a day ago Older In this video: The Paranormal Report #19 Gears of War 3... live demo at E3 Just finished reading... "Cognitive Surplus" #152 Using YouTube to Grow Your Business -Today in Social Media with Clayton Morris #86 "Happy To Keep His Dinner Warm" -- The Grizzly Bear Egg Cafe with Clayton Morris and Mike Quackenbush Did somebody else make it to the moon first? Another Pyramid UFO Spotted Above China Subscribe (RSS) Subscribe (iTunes) Subscribe (Stitcher Mobile) Subscribe (RSS) Subscribe (RSS) Subscribe (iTunes) Subscribe (Stitcher Mobile) #19 "Cosmic Watergate" -- The Paranormal Report with Clayton Morris and Jim Harold
  54. 54. Evernote.com - Store/Sync Files+OCR
  55. 55. Evernote.com - Store/Sync Files+OCR
  56. 56. Onit Apps for Legal 5 5 min In minutes you can start using one of our 10 pre-configured Onit Apps for Legal. 30 min 60 min 150+ In minutes you can configure one of our 10 Onit Apps for Legal to suit your specific needs. In minutes you can completely define and deliver a new custom Onit App to automate processes with the Onit Apps for Legal. fraction Are a of the cost compared to traditional enterprise systems. Solves legal and business problems. 65+ 30 Does business in countries from around the globe for thousands of professionals. 60 Reduce transaction cycle times and pay for themselves in months. >$2 billion >$2 Processed billion transactions in the last 6 months.
  57. 57. Finding the Right (and Smart) Tool for the LPO Process 5 Law departments The characteristics that make this possible include: that succeed with » Email as an intake mechanism is replaced with simple, automated form-based service requests LPO relationships » Shared workspace and collaborative capability for all participants, which tracks the entire transaction history over the long-term » All documents related to a transaction are stored within the same transaction and realize all the » Detailed tracking and reporting on status and results do so because » Web-based, easy for all participants to learn and use » they implement Review & Approval the right tools and processes to ensure that they have Requester ACME Inc. Comments $15,000 5/25/2013 Amount $15,000 visibility into Due Date 5/25/2013 Looks good to me. I updated section 2.3 Checklist Reject ACME Inc. Attachment Checklist DASHBOARD History DashboarD Launch Contract Company Status Due Date Amount Pending 5/25/2013 $15,000 Submit Views Feedback/Updates Sally G - Looks good to me. I updated section 2.3 William K - Sally, the contract is our standard agreement with minimal changes Workspace created 1/5/2013 Attachment manage Approve William K up-to-the minute portfolio. Company Due Date Requester William K Amount Intake Form Company their transaction Shared WorkSpace Submit Team Acme – 1 Acme Home TechFirst-2012 TechFirst Signature 3/2/2013 $30,000 Micro Inc Pending 2/28/2013 $5,000 1/15/2013 $37,500 1/5/2013 $45,000 William K Sally G Bob H George T Twins Co-v4 5 PAGE 1 OF 1 Twins Co. EXPORt
  58. 58. Onit Apps for Legal 5 5 min In minutes you can start using one of our 10 pre-configured Onit Apps for Legal. 30 min 60 min 150+ In minutes you can configure one of our 10 Onit Apps for Legal to suit your specific needs. In minutes you can completely define and deliver a new custom Onit App to automate processes with the Onit Apps for Legal. fraction Are a of the cost compared to traditional enterprise systems. Solves legal and business problems. 65+ 30 Does business in countries from around the globe for thousands of professionals. 60 Reduce transaction cycle times and pay for themselves in months. >$2 billion >$2 Processed billion transactions in the last 6 months.
  59. 59. PRODUCT TOUR WHO USES AWAYFIND? FOR GOOGLE APPS SUPPORT LOGIN or AwayFind is a powerful web application that finds your most important emails. When you receive an urgent message, AwayFind will notify you with a call, SMS, IM, DM (Twitter), or delegate the message to someone you specify. Escape from the piles of email in your inbox No more interruptions or waiting for something urgent You choose the criteria and how to be reached I now check email two to three times a day, when my schedule permits. Email does not control me, I control it. DidIGetThingsDone.com
  60. 60. ReQall.com Log in to reQall Home How to use reQall reQall Stories reQall with Evernote Now use reQall to recall your items in Evernote Whether itʼs an urgent report, a call to a friend, a project at school, a task at the mall— reQall gathers and manages them all, and alerts you at just the right time and place. Let reQall handle it reQall also offers a professional version for just $24.99/yr. Compare Pro and Standard. Capture Organize Do Save your ideas, to-do lists and things to remember by voice or text. Or use email, IM, and more. reQall automatically organizes for you. Or create your own tags, categories and locations. reQall's Here and Now lets you know what you need to do at that time and at that location. Follow reQall
  61. 61. ReQall.com Log in to reQall Home How to use reQall reQall Stories reQall with Evernote Now use reQall to recall your items in Evernote Whether itʼs an urgent report, a call to a friend, a project at school, a task at the mall— reQall gathers and manages them all, and alerts you at just the right time and place. Let reQall handle it reQall also offers a professional version for just $24.99/yr. Compare Pro and Standard. Capture Organize Do Save your ideas, to-do lists and things to remember by voice or text. Or use email, IM, and more. reQall automatically organizes for you. Or create your own tags, categories and locations. reQall's Here and Now lets you know what you need to do at that time and at that location. Follow reQall
  62. 62. Speed & Size
  63. 63. Speed & Size
  64. 64. Speed & Size Cray-1 US$8 million
  65. 65. Speed & Size Cray-1 US$8 million 80 MegaFLOPS
  66. 66. Up
  67. 67. US$400 Up
  68. 68. US$400 218 GigaFLOPS Up
  69. 69. US$400 218 GigaFLOPS Up
  70. 70. The $100 PC - nComputing.com
  71. 71. The $100 PC - nComputing.com
  72. 72. The $100 PC - nComputing.com
  73. 73. Edible Chip - Proteus Biomedical
  74. 74. Download My eBook Free! Go to: is.gd/ think Slides Here - http://www.slideshare.net/crrispin

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