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Charlotte Sangster
9943 S Calhoun Chicago, Ill/773-374-5627 charcar45@yahoo.com
WorkExperience
Retail Grocery Manager
Jewel/Osco 2004-Present
 Satisfy coverage requirements by preparing delivering and implementing
staffing
schedules in a timely manner that meets the business traffic and the budget
 Manage all customer- related activities to ensure a high level customer
service in the store environment
 Ensure all company communications are disseminated to store
staff
 Planning and setting up sales items for weekly sale
 Order writing and logistics
 Handle employee disciplinary issues
 Complete sales tracking and related reports
 Responsible for entire store after the directors leave
General Manager
Burger King 1992-2004
 Open and closed registers made store deposits
 Training of new employees/scheduling
 Handling customer complaints
Education Harold Washington Junior College 1980-1983
Page 2

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Charlotte Sangste2

  • 1. Charlotte Sangster 9943 S Calhoun Chicago, Ill/773-374-5627 charcar45@yahoo.com WorkExperience Retail Grocery Manager Jewel/Osco 2004-Present  Satisfy coverage requirements by preparing delivering and implementing staffing schedules in a timely manner that meets the business traffic and the budget  Manage all customer- related activities to ensure a high level customer service in the store environment  Ensure all company communications are disseminated to store staff  Planning and setting up sales items for weekly sale  Order writing and logistics  Handle employee disciplinary issues  Complete sales tracking and related reports  Responsible for entire store after the directors leave General Manager Burger King 1992-2004  Open and closed registers made store deposits  Training of new employees/scheduling  Handling customer complaints Education Harold Washington Junior College 1980-1983