Charlie L. Bates Jr. is a senior level manager with over 30 years of experience in information systems, network management, and network security. He currently serves as the Director of Information Management for the Virgin Islands National Guard where he oversees 42 employees and manages a $2 million annual budget. Prior to this role, he held positions as Battalion Commander and Training Chief Administrator for the Virgin Islands National Guard. Bates has a Bachelor's Degree in Social Science and certifications in strategic management, supply and services management, and command and general staff.

1. CHARLIE L. BATES, JR.
200 Bermuda Road Tallahassee, Florida 32304  (340) 332-4124  charlie.bates.2010@gmail.com
www.linkedin.com/in/charlie.bates
INFLUENTIAL AND FORWARD-FOCUSED SENIOR LEVEL MANAGER WITH A STRONG APTITUDE TO BUILD
HIGH-PERFORMANCE TEAMS, CARRY OUT STRATEGIC PLANS, AND SUPPORT COMPANY OBJECTIVES.
Decisive, action-oriented, and results-driven professional with 30 years’ experience and expertise in,
Information systems, Network Management, and Network Security. Consistently meeting complex and
challenging organizational goals and objectives. Proven record of producing high quality performance
standardsandenhancingproduction.Proficientatleadingandmotivatingteammembers,andmaximizing
efficiency and morale. Well-demonstrated ability to develop and implement highlysuccessful short and
long-termstrategicplans,routinelycompletingprojectsontime andwithinbudget. PossessactiveSecurity
Clearance.
PROFESSIONAL STRENGTHS
NETWORK SECURITY|SUPERVISING/LEADERSHIP/MANAGEMENT | PROCESS IMPROVEMENTS | Information Assurance
Hardware Installation |Risk Management | ROOT CAUSE ANALYSIS & CORRECTIVE ACTION | TECHNICAL GUIDANCE
System Architecture Design |Vulnerability Evaluation| Configuration Management | PROJECT DEVELOPMENT
WRITTEN, ORAL, & INTERPERSONAL COMMUNICATION | System Troubleshooting| Technical Writing
SELECT NOTABLE ACHIEVEMENTS
United States Army National Guard/Army (1990 – Present)
DEPLOYMENTS: | Operation Iraqi (2003 – 2004) | Operation Noble Eagle (2001 – 2003)
Successful military career as a Lieutenant Colonel - progressing to positions of increased accountability
requiring decisive leadership, strategic planning and execution, and fiscal accountability.
 Network ProjectManagement– StrongnetworkingbackgroundincludesLAN/WAN troubleshooting
and repair,integration,applicationinstallationsandhardware support,involvinguptoNine sites.
Provenprojectmanagementability. Managedall aspectsof $2,000,000 Virginislandsnetwork
nodesacrossthree separate islands,with12 team members;producedrapidROIforNational Guard
(2009-2015). Superiorcommunicationskills.Experiencedmaximizingproductivitybydocumenting
effectively,trainingandsupportingend-users,andleadingcross-functional teams.
 Policyand ProceduresDevelopment –Provided the VirginIslandsNationalGuardwithnumerous
policiesrelatingtoNetworkOperationsandInformationAssuranceGuidance.Thesepolicies
ensuredthe organizationsuccessfully functionedduringadverse conditionssuchaslocal
emergencies,hurricanes, anddeployingcommunications toensure networkproductivitywas fully
missioncapable duringemergencyoperational conditions.
 Network Securityand Cyber Security –Lead VirginIslandsArmy National Guard andUtah National
Guard Soldiersinthe NGBNational CyberShieldExerciseandplace 3rd
inthe NationduringCyber
CityCompetition. Successfullymetall Departmentof the Army(DA) andNational GuardBureau
(NGB) networksecurity goalsof maintainingnetworksecuritystandardsandCybertrainingforthe
NetworkDefenseTeamstomaintainDA specialty,andskilllevels training.
PROFESSIONAL EXPERIENCE
DIRECTOR OF INFORMATIONMANAGEMENT
VIRGIN ISLANDSNATIONALGUARD(VING),St.Croix,VirginIslands(2012– Present)
Key Accomplishments:
 Effectivelymanage 42employees;plan,develop,anddirectlogisticsoperations,andensure proper
actionsof supply,transportation,maintenance,medical service administration,andfieldservices.
 Strategicallyplanandexecute VINGslogistical supportterritoriesanddefense tocivil support
operations.
 Competentlydeveloppolicies,budgets,andlogisticsrequirements,successfullymeetingmission
goals.

2.  Closelymonitordailyflow of logical datatoandfrom customers.
CHARLIE L. BATES JR. (CONTINUED) (340) 332-4124 
Page 2
 Manage over$2M annual operatingbudgetandmaintainaccountabilityof National Guard
equipmentworthmore than$40M.
BATTALION COMMANDER– 786th
Combat Service Support Battalion
VIRGIN ISLANDSNATIONALGUARD,St.Thomas,VirginIslands(2010 – 2012)
Key Accomplishments:
 Successfullycommanded4companiesconsistingof 300 Soldiersinsupportof VINGsstrategicvision.
 ProficientlyservedasTaskForce Commanderof VINGforcesinSt.Thomas and SeniorMilitary
Officertothe Governoron the island.
 Strictlyfollowedpolicies/procedurestomaintainhealth,welfare,morale,discipline,andtrainingof
all Soldiers.
TRAINING CHIEF ADMINISTRATOR
VIRGIN ISLANDSNATOINALGUARD,St.Croix,VirginIslands(2008 – 2010)
Key Accomplishments:
 Competentlymanaged8SeniorLevel Operational Soldiersandcoordinatedall militaryoccupation
specialtytrainingformore than600 National GuardSoldiers.
 Effectivelyhandledschool trainingbudgetinexcessof $1M.
MANAGER/ SUPERVISOR – Healthcare Case Management/ Social Worker
JACKSON MEMORIALHOSPITAL(JMH), SouthFloridaAidsNetwork,Miami,Florida(1990 – 2008)
Key Accomplishments:
 Managed agencyoperationsandsupervised45staff membersprovidingcase management,social
workservices,andprogrammingwithinJMHemergencyroom, countyjails,state prison,and3
satellite offices.
 Maintained100% compliance withAHCA rulesand regulationswithnoHIPAA violations.
 Implementedformal meansof staff accountabilityviaaudits,monthlyreportreviews,andQuality
Assurance Programs.
 Enforcedsecurityandinternal patientconfidentialitycompliance standards.
 Collaboratedwithinterdisciplinarystaff toprovide/ensureeffective client-centeredcase
managementservice andsystems.
 ArrangedforindividualsnewlyidentifiedasHIV seropositivetobe linkedwithmanagedcare,
medical,andpsychosocial support,whileinitiatingdocumentationforMedicaidandSocial Security
benefits.
 Skillfullyassessedandassistedpatientswithmeetingqualificationsof federal,state,andprivate
funding.
 ServedasLead Case Workerhandlingspecial immunologyandhematologyunits.
EDUCATION & TRAINING
BACHELOR OF SCIENCE: Social Science  Florida A&MUniversity, Tallahassee, Florida
Strategic Management Officer Course  National Defense University, Washington, DC
Sustainment Pre-Command Course  United States Army Logistics University, Fort Lee, Virginia
Certificate of Completion  Command and General Staff College, Georgia
Supply and Services Management Course  Quartermaster School, Fort Lee, Virginia
TECHNICAL ACUMEN
Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook), Microsoft Server Administration (Windows
2000, 2003, and 2008), Windows 7, XP, RSA SecurID, LogRhythm, Avaya Definity PBX, Intuity Voice Mail
Administration, Microsoft SCCM, Microsoft VMware, SAP , Cisco Secure Communications and VPN, ICND 1&2,
ASA Firewall, Cisco Security Agent, Citrix Win Frame and Telecommunications Fundamentals.
AFFILIATIONS