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CHRISTOPHER A. HAYES
108 Perryville Court
Stephens City, VA 22655
703-901-9369
Email: Christopher.Hayes427@gmail.com
PROFESSIONAL SUMMARY
Motivated,drivenandgoal orientedInformationSystemsSecuritySpecialistwithmultifacetedhands-ontechnical
experience intesting,implementing,andenhancingthe securityof tactical andstrategicsystemsforthe Departmentof
Defense (DoD) andthe Intelligence Community(IC). Excelsintechnical programs,attentivetodetails,andexcellent
mathematical aptitude.Goodverbal communication,technical understanding,writing,andpresentationskills.
Exceptional interpersonal skillswhile interactingwithexternal customers,management,andinternal teammembers.
Certified(A+),andSecurity(+).
● Configured,installed,andmaintainedmultiple vendorlocal-areaandwide-areanetworksinsupportof
government,Navy,andUSAFsitesandteams.
● Appliessystem developmentlife cycle (SDLC) andRiskManagementFramework(RMF) methodologiestothe
development,evaluation,integration/testing,andoperations/maintenance of informationsystemstoimprove
uponsystemsecurity.
● Experience withfirewalls,intrusiondetectionsystems(HostBasedSecuritySystem(HBSS),RetinaVulnerability
testingandnetworkanalysisviathe COMPOSEsoftware tool.
● Providesrequirementsandsecuritysolutionsforrapidresponse,high-priorityobjectives.
● Providestechnical advice andguidance togovernmentITlife- cycle securityservicesandriskmanagement
process.
● Developsandoverseesinformationsystemdocumentation.
EDUCATION/TECHNICAL EXPERIENCE:
● NAVAL SUBMARINE SCHOOL
o Basic submariningskillsandoperations.
o Brief knowledge of asubmarine andthe functionalityof one
o Varioussubmarine trainersattended
● ITS (A) SCHOOL
o Computerhardware andsoftware functionalityandknowledge.
o WindowsOSenvironmentstructural andtroubleshootingknowledge.
o Troubleshootingusingthe OpenSystemsInterconnection(OSI) &TransmissionControl/InternetControl
(TCP/IP) models.
o CiscoCertifiedNetworkAssociate (CCNA) Routing&Switching.

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o Naval radiocommunicationsanduse of the equipment.
● ITS (C) SCHOOL
o Advanced in-depthCCNA RoutingandSwitchingincludingprotocols.
o Enterprise level windowsservermanagementandtroubleshooting.
o Essential principlesfornetworksecurityandriskmanagement.
o Wide varietyof backupprogramsand knowledge.
o AdvancedCommandLine Interface (CLI) techniques.
o 642¸646, 236 (Exchange).
o Compose serversoftware tools.
● ITS (F) SCHOOL
o Submarine Local AreaNetwork(LAN) configurationtraining.
o Understandingof computerprogramsusedonboarda submarine.
o Commoncomputerrelatedissuesonboard andtheirsolutions.
o Virtual CenterServer.
o Threatsto the (DoD).
o InformationAssurance.
o OperationsSecurity(OPSEC).
PROFESSIONAL EXPERIENCE/EMPLOYMENT HISTORY:
Lead Help Desk Technician, Intrepid Solutions Dec 2016-Present
Army Operations Group(AOG) INSCOMHQ
● Administerstierone andtwotechnical supporttomulti-classificationDoDsystemsandusers.
● Providestechnical supportandtroubleshootingtonetwork,desktop,and/orsystemshardware and
software.
● Responsible forperformingon-site orin-house servicing,repairsand/orinstallationsof customer
software andhardware products.
● Providesphone andhelp-desksupportforlocal andoff-siteusers.
● Appliesadvanceddiagnostictechniquestoidentifyproblems,investigatecauses,andrecommend
solutions.
Information Technician (Submarines), United States Navy 2013-2016
USS North Carolina (SSN777)
SystemAdministrator/Network Operations
o Obtainedspecificsubmarinerelatedqualifications.
o SupportedITdivisioninachievinga97% inspectionscore,the highestamongstanysubmarine.
o Maintainedandperformedtechnical supportandupgradesonnetworkhardware andsystems.
o Generatedtechnical reportsandformal briefingstoexecutive leadersondevelopingtechnologies,
providingthe datatheyneededtoforecastdepartmental ITneeds.

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USS Greeneville (SSN772)
Network Administrator/Networkoperations
o Work centersupervisor,incharge of creatingandmanagingmaintenance schedulesto100% accuracy
and effectiveness.
o IT divisionLeadingPettyOfficer(LPO).
o Assistedinmissioncritical IToperations.
o Performedandsupervisedover50 vulnerabilityassessmentsweeklymaintaininga90% compliance
rating.
o Create,update,andmonitorsystemcompliance forover150 userswithpoliciesgoverning
communicationssecurity,internetandemail usage,accesscontrols,andincidentresponse.
Naval Submarine Support Command
o TransitionDivisionforoutprocessing
EDUCATION/CERTIFICATIONS:
● CompTia A+ - 2014
● CompTia Security+ - 2014
● Currentlypursuing CertifiedInformationSystemsSecurityProfessional (CISSP)
● Associate of Science Program, Lord Fairfax CommunityCollege (Middletown.VACampus) 2012-2013
● Bachelor’s Degree - Cyber SecurityManagementand Policy(Currentlypursuing),UniversityofMaryland
UniversityCollege
SECURITY CLEARANCE
● Active (Jun 2014) TS/SCI - DCID