The document discusses how improving productivity can help businesses make more money. It recommends analyzing processes to identify wasted time from unnecessary, repetitive, or redundant work. Examples show how automating data entry or orders can save thousands per year. The key is to quantify current costs, get staff input, implement solutions, and track results. Improving productivity through eliminating waste in processes can significantly increase profits.
2. Improve your productivity by being
able to:
Analyze the systems you have in place
Identify wastes in your process thus opportunities for improvement
Quantify the costs of not changing
Engage your staff to create more efficient systems by eliminating waste
Implement the solution
Make more money!!!
5. Waste (non value added effort)
1. Unnecessary work or expense
2. Repetitive work
3. Redundant work
4. Work that can be done by others
6. Unnecessary Work or Expense
Reports no-one is looking at
Reports that don’t help create change or
improve process
Tasks that don’t add value to your customer
Are you still spending money on the Yellow
Pages
7. Time to Create Report 2 hrs.
Cost per Hour $12.00
Cost per Week $24.00
Cost Over 5 Years $6,240.00
Investment .00
Savings $6,240.00
8. Repetitive Work
The same task repeated over and over again
Data Entry
Giving Directions and Hours of Operation
Work Orders
Filling out Forms
eCommerce Order Entry
9. Time to enter order : 4 min.
Cost per Hour : $12.00
Cost per Order : .80
Orders/Day : 50
Cost per year : $10,400
Investment : $4,500
Savings : $5,900
10. Redundant Work
Work because data is needed in different
places
Customer Information in Accounting and
CRM
Inventory and On-Line Inventory
Order Entry and Shipping System
12. Work done by you that can be done
by others
Customer Portals
Vendor Portals
Client Data Entry
Electronic Data Interchange
13. Cost per Order not EDI $50
Orders per Month 85
Orders per Year 1020
Cost per Year $51,000
Investment $10,000
Savings $41,000
14. Exercise – Define a Process
Large Process – Enterprise Level
Small Process – Accounts
Payable
Step 1 Step 2 Step 3 Step 4
15. The Fulfillment Process
Request
Acknowledgement
Acquire (Pick/Produce)
Deliver (Hand/Ship)
Invoice
Collect
16. Customer Waves Me Down How can I Help You
They tell me what they would
like and I pull it from the
freezer
I hand them the ice cream
I say that will be 1.25
They hand me the
money
17. Types of Data Transfer
(H) Handwritten / Paper
(P) Phone / Fax
(E) Manual Email
(D) Data Entry
(C) Computer / Automated
(V) Verbal
18. Wastes of poor data transfer
Verbal (No audit – No trail – Eliminate if possible - Redundant)
Handwritten (Redundant – Work done by you)
Fax / Phone (Redundant – Work done by you – Repetitive)
Email (Redundant – work done by you – repetitive)
Data Entry (Redundant – Repetitive – Work done by you)
Computer / Automated (Best)
20. Quantify your current cost
Calculate your average cost per minute (avg. pay * 1.5 /60)
Estimate the amount of time the task takes
Estimate the number of repetitions per day
Calculate the number of minutes per year (day * 5 * 52)
Calculate the cost per year (min/yr. * cost/min.)
25. Increase Productivity
Identify a Process
Analyze the steps or tasks the process takes
Identify the steps that contain waste
Quantify the cost
Engage your staff and brain storm on solutions
Implement the change
Make More MONEY
26. Personal Productivity Tips
Don’t Multi-Task – Lose 40% of your productivity
Turn Off Distractions – Phone, Email, Facebook, Twitter
Make a List and Prioritize – Plan the work and work the plan
Important not Urgent
Ask Yourself How Can This Be Done By Someone Else.
Perfect is The Enemy of Good
Executive Duties not Minimum Wage