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Presented by
Stephen Follows Creative Director @StephenFollows20th November 2019
The Most Powerful Story
How charitiescan leveragethe most powerfulstory evertold
2 Catsnake – A story agency
• Catsnake is a story agency, focusing on the third sector and social impact
3 Once upon a time…
4 … in a land long ago…
250,000B.P.
200,000B.P.
100,000B.P.
10,000B.P.
PresentDay
Homo
sapiens
Stone
tools
Mitochondrial
Eve
Fully modern
humans
Farming
Brexit
Fudge
One Direction
Credit Default Swaps
Spoken
language
150,000B.P.
50,000B.P.
5 …we evolved tales
• The love of stories is hard-wired into our brains
• We use stories:
– To connect
– To protect
– To explain and understand
– For enjoyment
– As medicine
6 Stories which unite and divide
• Home is where you fully understand how the shower works.
• “What if I did a terrible thing right now?”
• When going through airport security “What if I accidently
have a gun?”
• What’s the best schedule for Christmas Day?
• Marmite
• Best plan for Brexit
7 Loneliness
• Loneliness hurts
• Loneliness as a feeling (as opposed to social isolation)
• Transient or chronic loneliness (temporary circumstance or long-term condition)
• Loneliness as a worldview – “Each human being comes into the world alone, travels through
life as a separate person, and ultimately dies alone”
• We’re social creatures and social structures give us protection, meaning, joy and much more
8 The very worst thing you can ever do online…
9 The most powerful story is…
“We are all the same”
10 “We’re All The Same” in action: Nostalgia
11 “We’re All The Same” in action: Shared identity
12 Studies prove the power of a shared experience
Professor Miles Hewstone of Oxford University:
“If two white people with identical views went to
live in different postcodes for a year, the person in
the neighbourhood with more mixing between
ethnic groups would likely leave more tolerant.
We would see this effect even if they never
personally spoke to people from other ethnicities.
The size of this ‘passive tolerance’ effect on
people's prejudice is of the same order as the
effect of passive smoking on lung cancer risk”
13 Using “We are all the same”
• Look for surprising connections or similarities
• Think of the deeper meaning behind an action or event
• What are you honestly thinking / feeling?
• Inspire people to unite
• Expose people to the everyday realities of your story’s participants
• Explain how something works or how it was discovered / created
14 Stay in touch
For these slides, or to just swap stories, email me at
stephen@catsnake.com
15 The emotions that cause action
High Arousal Low Arousal
Positive
Awe
Excitement
Amusement
Contentment
Negative
Anger
Anxiety
Sadness
16
16
The charity digital
conference
20 November 2019
London
#charitydigital
Sponsored by
17
17
Visit the CharityComms website to view
slides from past events, see what events
we have coming up and to check out
what else we do:
www.charitycomms.org.uk

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The most powerful story a charity can tell

  • 1. Presented by Stephen Follows Creative Director @StephenFollows20th November 2019 The Most Powerful Story How charitiescan leveragethe most powerfulstory evertold
  • 2. 2 Catsnake – A story agency • Catsnake is a story agency, focusing on the third sector and social impact
  • 3. 3 Once upon a time…
  • 4. 4 … in a land long ago… 250,000B.P. 200,000B.P. 100,000B.P. 10,000B.P. PresentDay Homo sapiens Stone tools Mitochondrial Eve Fully modern humans Farming Brexit Fudge One Direction Credit Default Swaps Spoken language 150,000B.P. 50,000B.P.
  • 5. 5 …we evolved tales • The love of stories is hard-wired into our brains • We use stories: – To connect – To protect – To explain and understand – For enjoyment – As medicine
  • 6. 6 Stories which unite and divide • Home is where you fully understand how the shower works. • “What if I did a terrible thing right now?” • When going through airport security “What if I accidently have a gun?” • What’s the best schedule for Christmas Day? • Marmite • Best plan for Brexit
  • 7. 7 Loneliness • Loneliness hurts • Loneliness as a feeling (as opposed to social isolation) • Transient or chronic loneliness (temporary circumstance or long-term condition) • Loneliness as a worldview – “Each human being comes into the world alone, travels through life as a separate person, and ultimately dies alone” • We’re social creatures and social structures give us protection, meaning, joy and much more
  • 8. 8 The very worst thing you can ever do online…
  • 9. 9 The most powerful story is… “We are all the same”
  • 10. 10 “We’re All The Same” in action: Nostalgia
  • 11. 11 “We’re All The Same” in action: Shared identity
  • 12. 12 Studies prove the power of a shared experience Professor Miles Hewstone of Oxford University: “If two white people with identical views went to live in different postcodes for a year, the person in the neighbourhood with more mixing between ethnic groups would likely leave more tolerant. We would see this effect even if they never personally spoke to people from other ethnicities. The size of this ‘passive tolerance’ effect on people's prejudice is of the same order as the effect of passive smoking on lung cancer risk”
  • 13. 13 Using “We are all the same” • Look for surprising connections or similarities • Think of the deeper meaning behind an action or event • What are you honestly thinking / feeling? • Inspire people to unite • Expose people to the everyday realities of your story’s participants • Explain how something works or how it was discovered / created
  • 14. 14 Stay in touch For these slides, or to just swap stories, email me at stephen@catsnake.com
  • 15. 15 The emotions that cause action High Arousal Low Arousal Positive Awe Excitement Amusement Contentment Negative Anger Anxiety Sadness
  • 16. 16 16 The charity digital conference 20 November 2019 London #charitydigital Sponsored by
  • 17. 17 17 Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk