1. Cary Riche’
Summary A seasoned information systems professional committed to providing real solutions
with the highest quality of customer service
Employment 2017-Current Louisiana Heart Hospital
Position: Helpdesk Support Specialist
Duties:
• Active Directory Administration
• Outlook Administration
• SCCM
• EMR support (Paragon and ECW)
• PC Hardware/Software Support
• Repair, maintenance, and installation of Laser and Label Printers
2016- Current (Part-Time) UMRH Rehabilitation Hospital
Position: IT Analyst
Duties:
• Ethernet Cabling
• Active Directory Administration
• PC Hardware/Software Support
• Repair, maintenance, and installation of Laser and Label Printers
• Installation of DVR and Camera system
• Assistance with computer based A/V presentations
• Providing on-sight training
1996-2016 North Oaks Health System
Position: Computer/Network Technician
Duties:
• EPIC EMR
• McKesson HBOC Star
• Network Application Support
• Biomedical device support
• Macintosh Support
• IPhone, Android, IPad and Tablet Support
• Repair, maintenance, and installation of Laser and Label Printers
• AS/400 Client Support
• Citrix
• Black Diamond Surgery Suite Devices
• Cisco Phone and Applications
• Ethernet Cabling Punch down
Education Bachelor of Arts, Communication, December 2005
Southeastern Louisiana University, Hammond, LA
40486 Macedonia Rd.
Hammond, LA 70403
Phone 985-320-3890
E-mail caryriche@gmail.com
