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1cirium.com
QSI makes a difference
in your air negotiations:
Airline market share analytics
for contract negotiations
Nathan Greer | Joel Antolini | Carrie Mamantov
March 2019
2cirium.com
Introductions
Nathan GREER
Solutions Engineer
Nathan.Greer@cirium.com
Joel ANTOLINI
Senior Director of Product
Joel.Antolini@cirium.com
Carrie MAMANTOV
Director of Customer Marketing
Carrie.Mamantov@cirium.com
3cirium.com
Cirium
CIRIUM IS BRINGING TOGETHER DATA AND ANALYTICS
SO YOU CAN KEEP TRAVELERS IN MOTION
4cirium.com
Are you prepared to build successful business partnerships?
Airline contract negotiating never ends!
82%
of Travel Managers
rely on their TMC data
for supplier
negotiations*
85%
of Travel Managers say
they also rely on the air
supplier data to prepare for
negotiations*
*Source: BTN Advancing Business Travel Intelligence – Oct 2016
5cirium.com
Travel Managers are missing
key information
Until recently,
airlines have had
more information
than agencies
6cirium.com
ANTICIPATE
each Airline’s
negotiation objectives
You know your travel program needs. What if you could…
PROVIDE
recent and relevant
data to stakeholders
SUPPORT
your team in each step of the
negotiation process
IDENTIFY
information that will level
your negotiations
7cirium.com
Equip your team:
Have a transparent,
open dialog with airlines
using standardized data
to make critical route
and contract decisions.
8cirium.com
Knowing these (and other) answers can shift the conversation
In which service options
have the most important
markets materially changed
over the last 12 months?
What revenue and passenger
shares are carriers getting on
my client’s important domestic
markets?
What carrier and alliance
provides the best service for
my clients when there are no
nonstops?
Is my agency exceeding or
falling short of the share that the
carrier should be expecting from
me on the route?
9cirium.com
Introducing:
STANDARDIZED AIR SERVICE MARKET ANALYTICS
FOR AIR CONTRACT NEGOTIATIONS
10cirium.com
Identify areas of shared interest
Connections vs Non-stops?
Options for re-accommodation?
Codeshare for connections?
Carrier alliance options?
What additional insight will help you develop your air program strategy?
11cirium.com
QSI share is a standard metric for airline planners and sales
Service Type Value Share %
Widebody Nonstop 2.00 61%
Narrowbody Nonstop 1.00 30
Mainline-Mainline Cnx 0.20 6
RJ-RJ Cnx 0.10 3
Total 3.30 100%
Simple QSI Math Example:
12cirium.com
Ask yourself:
How can you leverage
your customer’s activity
to be more competitive?
MARKET SHARE
more than expected?
SCHEDULE DEPENDENCE
non-competitive routes?
ROUTE CHANGE OPTIONS
best key routes?
NEW ROUTES
increased diversification?
13cirium.com
What percentage of traffic should a carrier be getting?
Weekly QSI Points LGA-LAX: October 2018
14cirium.com
What percentage should a carrier be getting?
Weekly QSI Points LGA-LAX: October 2018
15cirium.com
What percentage should nonstops get vs. connections?
Weekly QSI Points LGA-LAX: October 2018
~86%
16cirium.com
QSI also considers alliances, codeshares and other partnerships
Star Alliance
Sky Team Alliance
oneworld Alliance
17cirium.com
Provide your customers with knowledge and negotiating power
IDENTIFY
Your customers key trade-offs
and relevant QSI data sets
COMMUNICATE
How enhanced data can
inform key negotiations
ASSESS
Airline objectives and how
they can be leveraged
MEASURE
The impact of your customer’s
newly informed decisions
IDENTIFY
Opportunities for additional
savings
PREPARE
Your customers for situations
they will encounter
YOUR
CUSTOMER’S
POWER
IS YOUR
AGENCY’S
POWER
18cirium.com
RECAP: Finding the shared value with airlines starts with your knowledge
knowledge of your
travel program
objectives
knowledge of the data
associated with each
knowledge of the
Airline’s objectives
knowledge to keep up with
constant changes
19cirium.com
Questions?
20cirium.com
Join us in person!
GBTA Chicago | 3 Aug
Arabian Travel Market | 28 Apr
World Aviation Festival | 4 Sept
EyeforTravel Digital Strategy Summit | 21May
21cirium.com
Join us online!
cirium.com

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Using Airline QSI to find shared value

  • 1. 1cirium.com QSI makes a difference in your air negotiations: Airline market share analytics for contract negotiations Nathan Greer | Joel Antolini | Carrie Mamantov March 2019
  • 2. 2cirium.com Introductions Nathan GREER Solutions Engineer Nathan.Greer@cirium.com Joel ANTOLINI Senior Director of Product Joel.Antolini@cirium.com Carrie MAMANTOV Director of Customer Marketing Carrie.Mamantov@cirium.com
  • 3. 3cirium.com Cirium CIRIUM IS BRINGING TOGETHER DATA AND ANALYTICS SO YOU CAN KEEP TRAVELERS IN MOTION
  • 4. 4cirium.com Are you prepared to build successful business partnerships? Airline contract negotiating never ends! 82% of Travel Managers rely on their TMC data for supplier negotiations* 85% of Travel Managers say they also rely on the air supplier data to prepare for negotiations* *Source: BTN Advancing Business Travel Intelligence – Oct 2016
  • 5. 5cirium.com Travel Managers are missing key information Until recently, airlines have had more information than agencies
  • 6. 6cirium.com ANTICIPATE each Airline’s negotiation objectives You know your travel program needs. What if you could… PROVIDE recent and relevant data to stakeholders SUPPORT your team in each step of the negotiation process IDENTIFY information that will level your negotiations
  • 7. 7cirium.com Equip your team: Have a transparent, open dialog with airlines using standardized data to make critical route and contract decisions.
  • 8. 8cirium.com Knowing these (and other) answers can shift the conversation In which service options have the most important markets materially changed over the last 12 months? What revenue and passenger shares are carriers getting on my client’s important domestic markets? What carrier and alliance provides the best service for my clients when there are no nonstops? Is my agency exceeding or falling short of the share that the carrier should be expecting from me on the route?
  • 9. 9cirium.com Introducing: STANDARDIZED AIR SERVICE MARKET ANALYTICS FOR AIR CONTRACT NEGOTIATIONS
  • 10. 10cirium.com Identify areas of shared interest Connections vs Non-stops? Options for re-accommodation? Codeshare for connections? Carrier alliance options? What additional insight will help you develop your air program strategy?
  • 11. 11cirium.com QSI share is a standard metric for airline planners and sales Service Type Value Share % Widebody Nonstop 2.00 61% Narrowbody Nonstop 1.00 30 Mainline-Mainline Cnx 0.20 6 RJ-RJ Cnx 0.10 3 Total 3.30 100% Simple QSI Math Example:
  • 12. 12cirium.com Ask yourself: How can you leverage your customer’s activity to be more competitive? MARKET SHARE more than expected? SCHEDULE DEPENDENCE non-competitive routes? ROUTE CHANGE OPTIONS best key routes? NEW ROUTES increased diversification?
  • 13. 13cirium.com What percentage of traffic should a carrier be getting? Weekly QSI Points LGA-LAX: October 2018
  • 14. 14cirium.com What percentage should a carrier be getting? Weekly QSI Points LGA-LAX: October 2018
  • 15. 15cirium.com What percentage should nonstops get vs. connections? Weekly QSI Points LGA-LAX: October 2018 ~86%
  • 16. 16cirium.com QSI also considers alliances, codeshares and other partnerships Star Alliance Sky Team Alliance oneworld Alliance
  • 17. 17cirium.com Provide your customers with knowledge and negotiating power IDENTIFY Your customers key trade-offs and relevant QSI data sets COMMUNICATE How enhanced data can inform key negotiations ASSESS Airline objectives and how they can be leveraged MEASURE The impact of your customer’s newly informed decisions IDENTIFY Opportunities for additional savings PREPARE Your customers for situations they will encounter YOUR CUSTOMER’S POWER IS YOUR AGENCY’S POWER
  • 18. 18cirium.com RECAP: Finding the shared value with airlines starts with your knowledge knowledge of your travel program objectives knowledge of the data associated with each knowledge of the Airline’s objectives knowledge to keep up with constant changes
  • 20. 20cirium.com Join us in person! GBTA Chicago | 3 Aug Arabian Travel Market | 28 Apr World Aviation Festival | 4 Sept EyeforTravel Digital Strategy Summit | 21May