College educated student with work background experiences interested in obtaining a legal job opportunity, or paid legal internship. Fluent in Spanish and English languages, critical thinking skills, computer/research skills along with background in law, and medical work experiences. To gain a prospective industry experience, and to help for a positive outcome for the employer. Please review resume, and do not hesitate to call for interview(s). Thank you.

1. Carmen Rodriguez
Upper Darby, PA 19082
crmnrodriguez0@gmail.com
215-594-9860
PROFESSIONAL EXPERIENCE
Allied Barton Security Services, Philadelphia, PA 05/2013-Current
Security Officer
• Proactively patrolled property, and provided a safe, and good environment
• Provided a highly secure, visible security presence to deter any criminal activity/or violation
• Maintained, and documented data entry of log-in’s reports, complaints, issues, and concerns
• Verify identification of personnel, clients, customers, and vendors entering/exiting facility
• Operate CCTV monitors, surveillance cameras, computers, and walkies
• Investigate, report, and follow-up’s of documentations, and reports as required
• Report any violations, accidents, or other safety concerns due to medical/or fire emergencies,
alarms/, or other life threatening situations
• Communicate effectively, and responsibly to clients, vendors, customers, authorized officers, and
officials
PA State Representative-Margo Davidson, Upper Darby, PA 01/2015-Current
Bilingual Legal Assistant
• Volunteered for the PA State Representative Office of Margo Davidson
• Translated Spanish and English languages to members, and non-members of the community
• Customer service and documentation
• Answered and routed calls
U.S. Department of Veterans Affairs, Philadelphia, PA 02/2015-11/2015
Legal Administrative Specialist-Bilingual
• Translations of languages, documents, records in both, and vice-versa English, and Spanish
languages onto Federal Data Systems, or other related governmental agencies and gathered
relevant evidence
• Conducted, and documented legal research; performed claims-related work such as change of
address, direct deposit establishment, burial allowance claims, verification of spouse, legal
guardian, and or dependents, as well as, school child verification, etc.
• Assisted individuals regarding needed documents, and evidence; required, or to initiated
inquiries to resolve issues, errors, delays, or other problems in obtaining benefits, or other
programs relevant to Federal or State agencies
• Explained pertinent legal provisions, regulations, and related administrative practices, and their
application on specific issues, or concerns of benefit programs, and entitlement criteria’s;
conducted interviews, insured of relevant evidence required; provided, and advised information
on benefits, and rights identified, resolved issues via by phone, email, letters, or memos
• Received, and prepared replies to general correspondences regarding benefits for veterans,
and their dependents; prepared, and released certificates for use by other Federal, State, and
local agencies.
• Identified needs of people seeking social services, government services, veterans services;
referred the needs they required to appropriate nonprofit, or government organizations
supplying such services
Various Temp Assignments, King of Prussia, PA 08/2013-11/2014

2. Bilingual Customer Service Rep
•Produced high levels of customer service, and translations of languages from Spanish to English
languages
• Assisted with clients questions; ensured prospered documentations, and records
• Electronically reviewed, prepared, and processed data
• Received, reviewed high volume of inbound calls, and resolved issues and concerns of caller
• Organized, proofread, prepared, and documented information in database system
• Knowledge of PC and Microsoft Programs
Pelican Auto Finance, LLC, Chadds Ford, PA 03/2014-04/2014
Bilingual Auto Loan Finance Funder/Information Analyst
• Translated languages of verbal, and written documentations from Spanish to English languages
•Obtained, entered, and documented electronically data files, records; verified/or confirmed
financial information required by company's rules, standards, procedures, and
financial statements for compliance, and approval
• Assured proper information for the Funding Department, and Auditing Department
• Reviewed, validated, and documented records supporting all federal guidelines requirements
• Electronically entered, filed documents, and records in accordance with auto finance, and legal
guidelines
• Communicated effectively in a timely, and professional manner with all levels of personnel,
clients, customers, auto vendors, and alarm security systems
• Maintained use of software data systems, and other related to PC applications, and Microsoft
Programs
Law Offices of Heather J. Mattes, West Chester, PA 04/2013-01/2014
Legal Assistant-Bilingual
• Prepared standard correspondences, filings, and reports
• Aided/assisted attorney in collecting, compiling, verifying and categorizing data of Federal, and
State cases
• Served/acted as a liaison between clients, companies, judicial officials, and other outside sources
• Legal electronic researched, obtained, reviewed, compiled, prepared, highly confidential
information of evidence/or investigations
• Analyzed, filed documents, reports, and documentation for court trials/or investigations
• Supported, served, and submitted subpoena responses
• Communicated effectively, followed-up reports with clients, judicial officials, as well as,
authorized personnel as required
• Transcribed dictations, managed, prepared, proofread, verified, entered, court dockets,
documentations, correspondences, memos, letters, motions, reports, as well as, translated
languages to non-speaking English clients
• Managed court documentations, and electronic records from judicial websites
• Prepared, and managed court documentations, and correspondences of filings records, and
reports as required for discovery, drafts, motions, and procedures
• Administered other office duties, and responsibilities as required: Handled highly confidential
information, electronically Judicial Data research, MS windows/word, excel, outlook, drop box,
filings, scanning, faxing, duplicating, mail, light billing, ordered office supplies, answered, and
routed calls
American Freedom Assurance, Inc., Berwyn, PA 10/2012-11/2012
Post-Closing/FedEx Processor Document Specialist
• Analyzed, verified, and evaluated existing, or proposed information related to process data
• Verified financial information as required by closer, lender, or client
• Reviewed, and validated documents supporting application facts, and data

3. • Assured proper maintenance of information for Post, and Legal Documentation Files
• Electronically entered documents, files, and records in accordance with mortgages, and legal
guidelines
• Obtained, and documented Hud-1 Post-Closing, wired checks/transfers statement for
compliance, and approval
• Communicated in a timely, and professional manner with all levels of personnel, clients, and
vendors
• Maintained use of software data systems, and other related software applications; Microsoft
Window/Word Applications, Outlook, and Excel
Cephalon Inc., West Chester, PA 11/2011-01/2012
Records Management Analyst
• Audited, indexed, prepared, verified, scanned, QC and QA; verified, and processed records,
legal documents, files/records of highly classified information into system database
• Obtained, reviewed, conducted, and compiled from old to new software applications; prepared,
reviewed, managed all documents, records, files for processing into official repository systems
data system (CepDocs/TRIM)
• Electronically created, and, or edited documentations into data base with specifications using
expert word processing, and advanced electronic software into new software systems
applications
• Managed, researched, recovered, restored, and prepared corrupted document files and
records; ensured proper corrections of highly, secured, sensitive, priority, confidential
information of archives, records, legal documents, and files
• Prepared requests of data, legal records, documents, physicians, and patient records of highly,
sensitive, confidential data, records, legal documents and files
• Used advanced office software applications, windows, word, excel, and Outlook
Pfizer Inc., Collegeville, PA 12/2010-03/2011
Bilingual HR Records Specialist
• Assisted Corporate HR Manager with correspondences on daily basis of records, files, and
documents
• Investigated, organized, reviewed, handled, and maintained filing of all highly confidential files,
legal documents, records, and files into the Central HR Records Management facility, and
Legal Department
• Translated medical, and confidential foreign, legal documentations, records, and files from
Spanish to English languages
• Recorded, organized, filed, and distributed physical filing of all documents into the centralized
filing system to various departments
• Organized, labeled, filed, and distributed all files, records, documents of all company personnel
confidential information
• Managed, received, organized, filed, and distributed physical filing of all documentation into the
centralized filing system to various departments from various sites and vendors
• Managed, received, and distributed department mail daily, assisted Corporate HR Manager
with office correspondence on daily basis
Blessed Virgin Mary School, Darby, PA 09/2008-11/2010
Spanish Instructor - Grades K-8
• Facilitated conversational Spanish language, writing materials, and Spanish etiquettes for
students
• Coordinated, and translated student materials from Spanish to English languages
• Assisted teachers, parents, and students on an as needed basis

4. • Directly communicated student issues/concerns with adjuncts/or parents
Various Temp Assignments, King of Prussia, PA 01/2008-05/2008
Legal Administrative Assistant
• Assisted SVP, employees, and interfaced with all levels of clienteles, vendors and customers
• Electronically prepared, and processed legal agreements, documentations, insurance
applications, and forms
• Conducted legal electronic research in database of records, files, and documents
• Assisted, organized, proofread, prepared, and formatted documents, files, and records highly
confidential information
• Provided administrative, and clerical office support; used office applications, word, windows,
excel, power point, and outlook
Reading Hospital and Medical Center, Reading,PA 07/2008-10/2008
Bilingual Unit Clerk
• Provided, and assisted doctors, nurses, patients, and interacted with all levels of management
with language translations, and documentations
• Transcribed doctors’ orders, prescriptions, consults, lab results, and arranged appointments as
required
• Registered patients; researched data entries of highly confidential, sensitive information in
hospital database
• Prepared, thinned, and filed patient charts, and records of highly confidential records, and
documents
• Managed, reviewed, and entered documents in medical/hospital office software applications,
windows, word, excel, and outlook
EDUCATION
Chestnut Hill College
Bachelor’s Criminal Justice
Certification: ACE Digital Forensics
Allied Barton Security
Certifications: MSO 1,2, and 3,
Code of Ethics and Business Conduct Guidelines, Patrol, Intro to Workplace Violence,
Report Writing, Physical Security & Loss Prevention, Hazard Communications
The PJA School
Associate Degree in Paralegal with Business Studies
Upper Darby Township Police Department
Certification: Citizen Police Academy Training Course
Lehigh Carbon Community College
Certifications: Computers and Spanish for the Healthcare Professionals
Allentown Business School
Diploma: Medical Office Management