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Daisy Presentation
- 1. we are daisy
- 2. we are daisy We live in a digital economy Digital technologies are offering businesses huge opportunities to innovate, experiment, and thrive in the new digital economy 88% of businesses are undergoing digital transformation 60% of IT spending will be directed to digital business strategies by 2020 200,000 new apps will be created by 2018
- 3. we are daisy The foundations of a future proof UK Business. Workforces must be always available, in touch and able to share information Businesses need to be connected to the internet but need to be secure IT is too important to fail
- 4. we are daisy We are Daisy. An end-to-end business technology and communications service provider We help UK businesses join the dots in a converging world of IT and Telecoms. Helping them to reduce costs, whilst improving efficiencies we are daisy
- 5. we are daisy Everything for a small business Office in a Box Everything the smaller business needs to survive and thrive Packaged together on a single, accurate monthly bill
- 6. we are daisy Our platform provides you with a customised registration and splash page, the ability to capture important marketing information and detailed analytics that ensure your Wi-Fi platform works harder for you. Daisy WiFi WiFi provider to UK institutions including Rosslyn Chapel and British Museum Cutting IT & Communications Costs Issue: Being overcharged for calls and broadband. Poor service and support Solution: CloudSelect Voice, call bundle inclusive of 1,000 minutes, broadband, public-facing WiFi Benefit: Cost savings (95% on telephone bills alone) | Website and shop run more effectively thanks to new phone system and improved connectivity | WiFi able to cope with increasing demand, delivering improved customer experience
- 7. we are daisy Mobile Daisy manage >400,000 mobile connections Our Select&Share tariff gives you unlimited UK calls and texts, and enables you to select and share other allowances across the company’s entire fleet of mobiles. Buy and share: UK Data | Roaming bolt-ons | International call & text bolt-ons Guarding against excessive costs Issue: With over 200 employees working remotely, mobile costs needed to be brought under control. Solution: Vodafone Business tariff. N BlackBerry Internet Service (BIS) and BlackBerry Enterprise Server Express (BES Express). Benefit: Substantial cost savings | Improved productivity | Increased flexibility
- 8. we are daisy Hosted Voice Daisy host >20K hosted voice seats across the UK SMB community, We can also provide traditional telephone systems should this meet your needs. An easier and more cost effective way to manage your telephony: Dramatically reduce expenditure | Eradicate internal call costs | Never miss a call again | Stay in control | Business Continuity Polishing up communications and cutting costs Issue: A traditional on-site PBX telephone system was taking up too much physical space and incurring substantial maintenance costs. Solution: CloudSelect Voice Benefit: Savings from reduced maintenance costs and line rental costs. | Call quality has improved. | Web portal allows staff to route calls through to people’s mobiles so calls are never missed.
- 9. we are daisy Trading essentials Daisy provide >300K lines to the UK SMB community and operate the UK’s largest broadband network Simple lines, calls and broadband packages, with unlimited data usage backed by 24/7 UK based support | Free online billing & reporting | Free wireless routers | Easy & hassle free switching Simplifying business overheads Issue: Telephony and managed internet services were provided by one supplier and technical support was delivered by Daisy, making the process to resolve unnecessarily complicated. Solution: low cost lines, calls and broadband package, on one simple and accurate monthly bill Benefit: Noticeable cost savings | Improved customer service | One single point of contact
- 10. we are daisy So why work with Daisy? Our Reputation >20K Business VoIP Seats to the SMB Community Manage the UK’slargest broadband network >500,000 calls responded to per annum WiFi provider to UK Institutions including British Museum and Rosslyn Chapel >5,000 ethernet connections on our core network Manage >400,000 business mobile connections Provide UC&C for >1,500 doctors’ surgeries >300K lines to the UK’s SMB community Our Scale 3,750 employees 200+ service desk staff 200+ customer service staff 1,500+ technical operations staff 100GB core network 9 data centres 18 workarea recovery sites
- 11. we are daisy With the expertise to back you
- 12. we are daisy With the expertise to back you HP Platinum partner Vodafone’s sole distributor Mitel Partner of theyear 2015 Asigra Hybrid Partner of the year 2015 4x ISO certified NetApp Platinum Partner Microsoft CSP and Gold Partner O2’s largest connected partner baseFirst Cisco Gold Partner with new Gold certification BT Strategic partner Vendor accreditations PublicSector Experience 11 PSN Lots 24 Other ICT frameworks High % of security cleared engineers JANet certified G-Cloud 7 N3 aggregator
- 13. we are daisy Looking after UK Businesses Direct Indirect
- 14. we are daisy UK-wide expertise
- 15. we are daisy Our Customers Cutting IT & Communications Costs Issue: Being overcharged for calls and broadband. Poor service and support Solution: CloudSelect Voice, call bundle inclusive of 1,000 minutes, broadband, public-facing WiFi Benefit: Cost savings (95% on telephone bills alone) | Website and shop run more effectively thanks to new phone system and improved connectivity | WiFi able to cope with increasing demand, delivering improved customer experience Improving access to healthcare Issue: Patients trying to call the centre were increasingly being greeted by an engaged tone. When they did get through, staff were unable to transfer confidential clinical data quickly and securely. Solution: SIP trunks, unlimited fibre broadband Benefit: Improved access to service for patients – fewer engaged tones and smoother call transfers. | Staff able to transfer important patient documentation quickly. | Management able to analyse data and deploy more receptionists during busy period Polishing up communications and cutting costs Issue: A traditional on-site PBX telephone system was taking up too much physical space and incurring substantial maintenance costs. Solution: CloudSelect Voice Benefit: Savings from reduced maintenance costs and line rental costs. | Call quality has improved. | Web portal allows staff to route calls through to people’s mobiles so calls are never missed. Guarding against excessive costs Issue: With over 200 employees working remotely, mobile costs needed to be brought under control. Solution: Vodafone Business tariff. N BlackBerry Internet Service (BIS) and BlackBerry Enterprise Server Express (BES Express). Benefit: Substantial cost savings | Improved productivity | Increased flexibility
Editor's Notes
- Introduction to the presenting team
- Digital technologies are offering businesses huge opportunities to innovate, experiment, and thrive in the digital economy. The world of business technology and communications has changed. It is no longer a supporting function. CEO’s say that technology represents one of their biggest opportunities to create growth. To survive and thrive in today’s digital economy, companies must treat their technology as part of the fabric of their business, a toolkit that is used to reimagine and reshape everything in the business – products, processes, supply chains and the way our people work.
- Now when we think of digital we often think about digital media, social software, big data, IOT. These are the very visible technology innovations. But behind this, there are some foundations, infrastructure fundamentals that need to be in place to enable change and that hold UK businesses back. Firstly, the business must be securely connected. High speed, reliable and secure connection to the internet, fixed and mobile, is an absolute must for a thriving modern business. But managing the dichotomy between being open and extensible to a world where everybody is mobile and connected, whilst keeping your data secure is a constant challenge. Secondly, businesses must now be always on - businesses rely on their IT and communications infrastructure more than ever such that they cannot fail. It’s an uncertain world where cybercrime, terrorism and natural disaster all increase risk to business. And with IT systems no longer residing only within the walls of the company buildings (think public as well as private clouds) these systems become yet more complicated. We all know stories of the damage done to businesses and to brands by system downtime and data loss. Thirdly, the workforce must be able to work anytime, anyplace, anywhere. It is now estimated that over half of the UK workforce works flexibly. Dispersed workforces need the tools and know how to be able to connect, communicate and collaborate as simply and effectively in their work-life as they do as consumers, to enable effective teamwork to get the job done.
- UK businesses have huge amounts to gain – but struggle to find the partnerships and skills to grasp the opportunity, fighting an everyday battle between keeping systems going and delivering innovation. And that’s where Daisy comes in. We have built a business to help our customers to solve these problems and our partners to solve these for their customers. Getting your infrastructure and communications foundations right so that you are connected and protected, your critical processes, data and systems are always on 24x7 and your workforce agile to succeed. And in doing so freeing you up to focus on whatever digital means for your business. We are an end to end business technology and communications service provider. Directly and through our extensive partner community we help UK businesses join the dots for a more converged world.
- We have over 60,000 direct customers and 1,500 partners who buy services from us to sell on through their 3000 sales people to, we estimate, a further 500,000 customers, making us a very significant supporter of UK business. Within this customer base, we do some pretty amazing things….
- We have a very powerful commercial footprint in the UK, with an impressive array of highest level vendor accreditations showing our commercial and technical ability to build solutions for our customers backed by the worlds best vendors and service provider.
- And we have significant experience and access to commercial frameworks for doing business in the public sector. Notably we are one of only two companies awarded all 11 lots on the latest PSN framework.
- And here are more customers and partners who choose to place their critical services with Daisy. All, we hope, demonstrating that if these names trust us to deliver critical services for them, then you can trust us to help.