1. Lynda St. Clair
236A Tremont Avenue East Orange, NJ 07018
516-451-6119 lyndastclair40@gmail.com
Business Logistics Lead
A Recognized Expert in Organizational Leadership Demonstrated through the Merchandising Logistics Function
9 years of managerial experience leading business initiatives that leverage strategies for improvement in Product Sales, Call
Center Customer Service, Logistics, Operations and Human Resources, to connect customers to the value and benefit of a
competitively positioned experience that translates into repeat business, customer satisfaction and reinforced company branding.
CORE COMPETENCIES
Initiating and Maintaining Profitable Customer Relationships Team Building Staff Training Risk Management
Operations Management Merchandising Logistics Resource Management Leadership Written/Oral
Communications Service Delivery Interpersonal Skill Loan Origination and Processing Call Center Customer Service
WORK EXPERIENCE AND ACHIEVEMENTS
TARGET CORPORATION, Hicksville, NY 2006 – Present
Second-largest discount retailer in the United States headquartered in Minneapolis, Minnesota.
Logistics Team Leader
Initiate business strategies and processes that maximize sales and profit through merchandise placement and ensuring a great
guest experience. Responsible for Problem Resolution related to Logistical Merchandising issues, regarding problems with
Display Timelines and Price Inaccuracies. Manage 20 to 40 employees during the replenishment process.
Increased sales 15% in 2014 by directing specific merchandising, operations and staffing strategies that impacted the
quality of visual displays for the field and the internal productivity of corporate teams.
CENTEX HOME EQUITY, LLC, Garden City, NY 2004 – 2006
Centex is a subsidiary of PulteGroup, Inc. a leader in energy-efficient homebuilding.
Senior Loan Processor
Processed and closed retail mortgage loans through various Prime and Subprime loan programs. Verified loan documents for
accuracy of income, credit and insurance information. Provided strong communication support to the underwriting department,
loan officers and customers.
Exceeded loan processing goals during the first year of employment.
Recognized for exceptional Customer Service execution.
LYNDA ST. CLAIR, Queens, NY 2003 – 2004
Served clients as a Contract Loan Processor.
Contract Processor
Verified loan documents for accuracy and completeness of income, credit, insurance information, type and amount of
mortgages, borrower assets, liabilities, and length of employment, to clear any and all open conditions while setting up, closing
and funding loans.
Successfully secured clients and delivered premium Customer Service in a competitive loan market.
Identified opportunity for cost savings through tailored loan processing efficiencies.
AMERICAN HOME MORTGAGE, Long Island, NY (Defunct) 2003 – 2003
Was the 10th largest retail mortgage lender in the United States, structured as a Real Estate Investment Trust (REIT).
Underwriter
Approved and denied mortgage loans.
Managed a pipeline of 40 loans on average per month.
EDUCATION
2. CLIENT NAME Resume, Page 2
Associate Degree in Fashion Design & Merchandising, Katharine Gibbs School, New York, NY December, 2009