Alexander Tavasoli, Enliven Media (VR) Mathijs Zwinkels, Universiteit van de Straat Marlies van Steenbergen, HU Ola Bonati, Digital Society School

3. SECURITY
Always Ahead of the Threat
Moderator: Martijn Pater | Fronteer

4. Digitally Equipped
Marlies van Steenbergen | HU

5. Powered
by
CLICKNL
DRIVE 2019
Research, knowledge & development
for better conversational interfaces
The CIC is a platform where industry, government and knowledge institutions
work together in the field of chatbots and conversational design
Marlies.vansteenbergen@hu.nl

6. Chatbot Wout
Reporting fireworks disturbances
Reporting noise disturbances

7. Results so far
85%
Wants to use me
again
74%
Recommends me
36%
Wants to use me
for formal
notifications
WOUT
“Wout is faster and more clear than the phone. You don’t have to wait!”
Close to the citizen! It
led to too many
f i r e w o r k s
notifications. We kept
running after the
facts.
OFFICE
R
58%
Wants to use me
for general
questions
PILOT IN HENGELO
27/12/2018-02/01/2019
Even though Wout
is not ‘personal’, it
is nice to have a
place to turn to..
CITIZEN
“ “

8. Research topics
• What are the ethical dilemma’s with the police deploying a chatbot/AI
and how to handle these?
• What information can we gather from the chatbot conversations to
increase security?
• How to design accountability and make the chatbot/AI auditable by
independent institutions and the public?

9. CIC
https://www.conversational-interface-coalition.org/

10. Qualified-self
Alex Tavassoli | Enliven Media (VR)

12. Alex Tavassoli

13. Palmer Lucky
Founder Oculus, 2013

15. Don’t Forget Me
of offenders in training
reported to effectively
stop a threatening or
already going fight with
children around, long
term.
- Research Dutch Ministry of Justice and Probation
Service 2017

17. I Wanna Go Home
2020Participating organizations,
(among which Probation,
Council for Child Protection
and Police) plan to roll out
the simulation nationwide,
training over
40.000 professionals
“ Both students and
professionals state that the
simulation provides excellent
insight in how the intellectually
disabled experience everyday
life. They reflect on their
behavior and how they can
improve this going forward.”
- MEE (healthcare organization)

18. Future
Faster scale, easier use, even more
impact
§ One device
§ Fully interactive, fully immersive
§ No graphical limitations
§ Put on, launch, experience

19. Future

20. “Empathy is at the core of just about
anything that makes a society function. The
inability to empathize with one another is
the main factor of most societal problems:
crime, violence, war, racism, child abuse
and inequality, just to name a few.”
- Dr. Bruce D. Perry, psychiatrist and neuroscientist
More empathy and understanding within the society.
Mission

21. Mission
“Victims deserve a voice.”
119.000
Children abused
270.000
Suffering from dementia
248.000
Stressed
within their job
200.000
Elderly abused
>100.000
Children bullied at school
1400
Minors victim
of trafficking
Statistics within the Netherlands

22. www.enlivenmedia.nl
alex@enlivenmedia.nl
?
questions
Alex Tavassoli
Founder / Managing Director

23. Reframing Security
Mathijs Zwinkels | Universiteit van de Straat

24. DRIVE festival

25. ‘Van alles kun je leren’

26. Waardering en erkenning (respect)

27. Het Recht van de Sterkste
Baas
Ondergeschikten/
bazen
Ondergeschikten

28. Streetwise interventies

29. ’
‘Pijn is je vriend’

30. ’
‘Lichaamstaal liegt niet’

31. ’‘Er is maar één weg, en
dat is die naar boven’

32. ’‘Je moet niet in je eigen
voortuin schijten’

33. The Future of Policing
Ola Bonati | Digital Society School

34. THE STORY OF K5 - THE SECURITY ROBOT

36. HUMAN-CENTERED DESIGN

37. THE TEAM
DIGITAL SOCIETY SCHOOL
in a collaboration
The Dutch Police
Sascha Vonk Lama Ahmed Ola Bonati Neel Koradia

38. THE FUTURE OF POLICING
• Where there is a move from physical to digital
• More AI based systems
• The speed of innovations exceeds
our ability to critically assess them
EXTENSIVE RESEARCH INTO ISSUES
OF AI IMPLEMENTATION IN POLICING

39. THE TEAM
DIGITAL SOCIETY SCHOOL
in a collaboration
The Dutch Police
Sascha Vonk Lama Ahmed Ola Bonati Neel Koradia
TRANSPARENCY
ACCOUNTABILITY
FAIRNESS
When discussing the most prevalent issues
in human-technology relationship

40. THE TEAM
DIGITAL SOCIETY SCHOOL
in a collaboration
The Dutch Police
Sascha Vonk Lama Ahmed Ola Bonati Neel Koradia
TRANSPARENCY
ACCOUNTABILITY
FAIRNESS
When discussing the most prevalent issues
in people- police relationship

41. THE TEAM
DIGITAL SOCIETY SCHOOL
in a collaboration
The Dutch Police
Sascha Vonk Lama Ahmed Ola Bonati Neel Koradia
WE LIVE IN POST CAMBRIDGE ANALYTICA ERA

42. THE TEAM
DIGITAL SOCIETY SCHOOL
in a collaboration
The Dutch Police
Sascha Vonk Lama Ahmed Ola Bonati Neel Koradia
TRANSPARENCY + ACCOUNTABILITY + FAIRNESS
= TRUST

43. THE TEAM
DIGITAL SOCIETY SCHOOL
in a collaboration
The Dutch Police
Sascha Vonk Lama Ahmed Ola Bonati Neel Koradia

44. THE TEAM
DIGITAL SOCIETY SCHOOL
in a collaboration
The Dutch Police
Sascha Vonk Lama Ahmed Ola Bonati Neel Koradia
„I DON’T WANT TO BE BOSSED
BY AMACHINE’’
„WHAT IS AI?A ROBOT ? ACODE ?”
„I DON’T WANT THE MACHINE TO BE
AUTONOMOUS’’

45. METHOD:
FOCUS ON THE
PEOPLE

46. AUDIENCE
AS EXPERTS
- Present them with the current state of AI
use in security
- Ask them about future developments in
the field
Do all that in a form of relatable scenarios/
create a narrative

47. THE STORY
- The persona of the professor Van der
Velden living in the 70s
- Treats respondends as the experts
- Narratives based on current and future
use of AI in policing
WE IMAGINED
Professor Van Der Velden

48. THE MACHINE
- Not dystopian
- Invites to a conversation
- Fun to approach
- Questionnaires?
Nobody ever looks at them!

49. WWW.SECURITYINTHEDATAERA.DSS.CLOUD
OLABONATI@GMAIL.COM

50. Q & A

51. PANEL
DISCUSSION

52. SECURITY
Always Ahead of the Threat
WRAP-UP
Moderator: Martijn Pater | Fronteer

54. 15:00