Managing Relationships, Politics and Image. ✓ CIO Relationship Manager ✓ How are current and upcoming IT CXOs developing and honing skills?

1. CIO Relationship Manager
Managing Relationships, Politics and Image. ✓ CIO Relationship Manager ✓ How are current
and upcoming IT CXOs developing and honing skills?
For more information please visit
https://www.ciotalknetwork.com/managing-relationships-politics-and-image/
The IT CXO today needs to manage more than technology. S/he needs to gain
managerial support as well as manage up, get buy-in from other departments, groups or
individuals. S/he also requires the ability to convince and influence other stakeholders to
follow the regional and global direction. Besides, s/he needs to put in ongoing effort to
enhance the department position in the organization to add more value to the
organization in both operational and strategic perspective. How are current and
upcoming IT CXOs developing and honing these skills?

2. Contributors
● John Baldoni, Chair of leadership development N2growth, a global leadership
advisory firm & Author of 13 books… newest is MOXIE, The Secret to Bold and
Gutsy Leadership, None
John Baldoni is chair of the leadership development practice of N2growth, a global
leadership consultancy. John is an internationally recognized leadership educator,
executive coach and speaks throughout North America and Europe. John is the author
of more than a dozen books, including MOXIE: The Secret to Bold and Gutsy
Leadership, Lead with Purpose, Lead Your Boss, and The Leader’s Pocket Guide. In
2014 Trust Across America named him to its list of top 100 most trustworthy business
experts. Also in 2014 Global Gurus ranked John No. 11 on its list of global leadership
experts. John has authored more than 500 leadership columns for a variety of online
publications including Forbes, Harvard Business Review and Bloomberg Businessweek.
His leadership resource website is www.johnbaldoni.com
● Teri Pennington, Deputy CIO, City of Austin, TX
Teri Pennington
Deputy CIO, City of Austin, TX
Ms. Teri Pennington serves as the Deputy Chief Information Officer (DCIO) for the City
of Austin, Communications and Technology Management department, (CTM). Ms.
Pennington leads the Department's infrastructure systems, collaboration systems,
Service desk, data centers, security, edge device management and customer
relationship management. Some major accomplishments are: She has created a cyber
security program, instituted a citywide technology refresh on networks and edge
devices, improved operational responsiveness by 13%, created a successful
mentorship program for future IT leaders and has saved the city millions of dollars
through innovation, leveraging solutions and contracts. She is currently working to move
sections of the city's IT services into the cloud safely.
Ms. Pennington has over 19 years of IT experience. She started her career in Cyber
security and even with the additions of different areas of IT expertise, she has never left
it. In 2011, the Greater Austin Area Telecommunications network won Community
Broadband Organization of the Year award. In 2012, CTM received the Green IT award,
and the Flood Early Warning System won a Best of Texas Award from Government
Technology Magazine. In 2013, CTM won an honorable mention for the Enterprise

3. Security Access System in the Collaboration category from Digital Government and
Digital Communities Program. In 2014, CTM won Public Technology Institute’s IT award
for Metro Rapid system that allows Capital Metro’s rapid buses to give Austin citizens a
better mass transit experience.
Ms. Pennington holds a Master of Business from the McCombs School of Business at
the University of Texas at Austin and a Bachelors of Arts degree in the Plan II Honors
Program at UT Austin. She is a member of Greater Austin Area Telecommunication
Network Board, the Digital Inclusion Strategy team, an active Toastmaster and speaks
Japanese.
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