SlideShare a Scribd company logo
1 of 3
Download to read offline
Going Global, Thinking Local
How Localization & Globalization Teams can help create Transparency & Visibility in
Performance Across Company?
What is Going Global Thinking Local?
Part of going global actually means staying local. Focusing on local markets, giving
freedom to local leaders to innovate and creating a dialogue between local and global
teams can help create transparency and visibility in performance across your company.
For more information please visit
https://www.ciotalknetwork.com/going-global-thinking-local/
Benefits of Standardization Across Regions
“You need to seek out standardization where it makes sense,” Wolters Kluwer’s Peter
Cook said. “But you don’t want standards to stagnate; you want them to evolve,” he
added. Having standardization that adapts along with constantly changing regulations
and services specific to other markets allows companies to stay globally focused while
meeting the needs of local markets more readily. “We’re constantly revisiting how we do
operations,” John David Thompson said. “We’re continuing to update, but we’re
maintaining standards.”
Thompson has seen great results through this approach. During the show “Localizing
Global Operations & IT” he described an occasion when empowering one of his regional
teams to set pricing based on their own needs, not the global standard, they saw a
dramatic uptick in performance and ultimately innovated the way Western Union
approached their global operation.
Those who have a strong engagement model and understand each other’s priorities will
see the best results. “It’s not just supply; it’s a partnership,” Cook said. Cook found this
mindset worked best when he explained that the standards that exist globally are not
just for standards’ sake.
They allow a company to measure performance in a universal way and then open a
dialogue based on how stronger or weaker performance results can improve the global
goal. “As I always say, if you can’t measure it, you can’t manage it,” Cook said.
Thank you

More Related Content

Similar to Act Global think Local

Chapter two by mitku
Chapter two by mitkuChapter two by mitku
Chapter two by mitkumitkuassefa
 
OKR - Measure What Matters
OKR - Measure What MattersOKR - Measure What Matters
OKR - Measure What MattersFiona Lin
 
OKRs – Unlock the Power!
OKRs – Unlock the Power!OKRs – Unlock the Power!
OKRs – Unlock the Power!FriedemannLutz
 
Definition of Business
Definition of BusinessDefinition of Business
Definition of BusinessRaj vardhan
 
Engaging with Purpose
Engaging with Purpose Engaging with Purpose
Engaging with Purpose Siegel+Gale
 
How to define business purpose
How to define business purposeHow to define business purpose
How to define business purposeLawrence McGlown
 
Sm jyothi-110602230743-phpapp01 (1)
Sm jyothi-110602230743-phpapp01 (1)Sm jyothi-110602230743-phpapp01 (1)
Sm jyothi-110602230743-phpapp01 (1)Nitesh Kumar
 
Applying a structured approach to project outcomes to increase their chances ...
Applying a structured approach to project outcomes to increase their chances ...Applying a structured approach to project outcomes to increase their chances ...
Applying a structured approach to project outcomes to increase their chances ...Association for Project Management
 
bm_unit_1.3_organizational_objectives_ppt.pptx
bm_unit_1.3_organizational_objectives_ppt.pptxbm_unit_1.3_organizational_objectives_ppt.pptx
bm_unit_1.3_organizational_objectives_ppt.pptxSwatiChamaria2
 
Mission Vision Objective Goal
Mission Vision Objective GoalMission Vision Objective Goal
Mission Vision Objective GoalKavyaGupta70
 
Okr the ultimate guide to objectives and key results
Okr   the ultimate guide to objectives and key resultsOkr   the ultimate guide to objectives and key results
Okr the ultimate guide to objectives and key resultsmahdieh mohseni
 
Sustainable finance excellence 4 consider solutions
Sustainable finance excellence 4 consider solutionsSustainable finance excellence 4 consider solutions
Sustainable finance excellence 4 consider solutionsAmy Jacobs MA BA Hons
 
Strategic Intent in Organization
Strategic Intent in OrganizationStrategic Intent in Organization
Strategic Intent in OrganizationAijaz Aryan
 
WBS Vision Sharing Exercise
WBS Vision Sharing Exercise WBS Vision Sharing Exercise
WBS Vision Sharing Exercise WomenBizSENSE
 
An environment for great products
An environment for great productsAn environment for great products
An environment for great productsmik3jon3s
 
Krezzo OKR Training Slides.pdf
Krezzo OKR Training Slides.pdfKrezzo OKR Training Slides.pdf
Krezzo OKR Training Slides.pdfStephen Newman
 
New product development
New product developmentNew product development
New product developmentTushar Shelke
 

Similar to Act Global think Local (20)

Chapter two by mitku
Chapter two by mitkuChapter two by mitku
Chapter two by mitku
 
OKR - Measure What Matters
OKR - Measure What MattersOKR - Measure What Matters
OKR - Measure What Matters
 
Policy Deployment
Policy DeploymentPolicy Deployment
Policy Deployment
 
OKRs – Unlock the Power!
OKRs – Unlock the Power!OKRs – Unlock the Power!
OKRs – Unlock the Power!
 
Definition of Business
Definition of BusinessDefinition of Business
Definition of Business
 
Engaging with Purpose
Engaging with Purpose Engaging with Purpose
Engaging with Purpose
 
How to define business purpose
How to define business purposeHow to define business purpose
How to define business purpose
 
Sm jyothi-110602230743-phpapp01 (1)
Sm jyothi-110602230743-phpapp01 (1)Sm jyothi-110602230743-phpapp01 (1)
Sm jyothi-110602230743-phpapp01 (1)
 
Applying a structured approach to project outcomes to increase their chances ...
Applying a structured approach to project outcomes to increase their chances ...Applying a structured approach to project outcomes to increase their chances ...
Applying a structured approach to project outcomes to increase their chances ...
 
bm_unit_1.3_organizational_objectives_ppt.pptx
bm_unit_1.3_organizational_objectives_ppt.pptxbm_unit_1.3_organizational_objectives_ppt.pptx
bm_unit_1.3_organizational_objectives_ppt.pptx
 
1 business definition
1 business definition1 business definition
1 business definition
 
Mission Vision Objective Goal
Mission Vision Objective GoalMission Vision Objective Goal
Mission Vision Objective Goal
 
Okr the ultimate guide to objectives and key results
Okr   the ultimate guide to objectives and key resultsOkr   the ultimate guide to objectives and key results
Okr the ultimate guide to objectives and key results
 
Sustainable finance excellence 4 consider solutions
Sustainable finance excellence 4 consider solutionsSustainable finance excellence 4 consider solutions
Sustainable finance excellence 4 consider solutions
 
Strategic Intent in Organization
Strategic Intent in OrganizationStrategic Intent in Organization
Strategic Intent in Organization
 
WBS Vision Sharing Exercise
WBS Vision Sharing Exercise WBS Vision Sharing Exercise
WBS Vision Sharing Exercise
 
An environment for great products
An environment for great productsAn environment for great products
An environment for great products
 
Krezzo OKR Training Slides.pdf
Krezzo OKR Training Slides.pdfKrezzo OKR Training Slides.pdf
Krezzo OKR Training Slides.pdf
 
Transforming Organisations
Transforming Organisations Transforming Organisations
Transforming Organisations
 
New product development
New product developmentNew product development
New product development
 

More from CIO Talk Network

Mergers and Acquisitions IT Integration Plan
Mergers and Acquisitions IT Integration PlanMergers and Acquisitions IT Integration Plan
Mergers and Acquisitions IT Integration PlanCIO Talk Network
 
Best Technology Podcasts by IT Leaders
Best Technology Podcasts by IT LeadersBest Technology Podcasts by IT Leaders
Best Technology Podcasts by IT LeadersCIO Talk Network
 
Managing Relationships, Politics and Image
Managing Relationships, Politics and ImageManaging Relationships, Politics and Image
Managing Relationships, Politics and ImageCIO Talk Network
 
Digital-Enabled Wealth Management
Digital-Enabled Wealth ManagementDigital-Enabled Wealth Management
Digital-Enabled Wealth ManagementCIO Talk Network
 
IT and Technology Challenges in the Retail Industry
IT and Technology Challenges in the Retail IndustryIT and Technology Challenges in the Retail Industry
IT and Technology Challenges in the Retail IndustryCIO Talk Network
 
Zero Trust vs Defense in Depth
Zero Trust vs Defense in DepthZero Trust vs Defense in Depth
Zero Trust vs Defense in DepthCIO Talk Network
 
Would you Recommend Our Company to Your Friends
Would you Recommend Our Company to Your FriendsWould you Recommend Our Company to Your Friends
Would you Recommend Our Company to Your FriendsCIO Talk Network
 
What is Digital Twin Technology
What is Digital Twin TechnologyWhat is Digital Twin Technology
What is Digital Twin TechnologyCIO Talk Network
 
CIO Talk Network Contributors.pdf
CIO Talk Network Contributors.pdfCIO Talk Network Contributors.pdf
CIO Talk Network Contributors.pdfCIO Talk Network
 
BI Governance_ Making it a Reality
BI Governance_ Making it a RealityBI Governance_ Making it a Reality
BI Governance_ Making it a RealityCIO Talk Network
 
3 Steps to Better IT-Business Alignment
3 Steps to Better IT-Business Alignment3 Steps to Better IT-Business Alignment
3 Steps to Better IT-Business AlignmentCIO Talk Network
 
The Sixth Sense of Leadership
The Sixth Sense of LeadershipThe Sixth Sense of Leadership
The Sixth Sense of LeadershipCIO Talk Network
 

More from CIO Talk Network (17)

CIO Professional Network
CIO Professional NetworkCIO Professional Network
CIO Professional Network
 
Mergers and Acquisitions IT Integration Plan
Mergers and Acquisitions IT Integration PlanMergers and Acquisitions IT Integration Plan
Mergers and Acquisitions IT Integration Plan
 
BI Governance Framework
BI Governance FrameworkBI Governance Framework
BI Governance Framework
 
Best Technology Podcasts by IT Leaders
Best Technology Podcasts by IT LeadersBest Technology Podcasts by IT Leaders
Best Technology Podcasts by IT Leaders
 
Managing Relationships, Politics and Image
Managing Relationships, Politics and ImageManaging Relationships, Politics and Image
Managing Relationships, Politics and Image
 
Digital-Enabled Wealth Management
Digital-Enabled Wealth ManagementDigital-Enabled Wealth Management
Digital-Enabled Wealth Management
 
Cloud Computing Podcast
Cloud Computing PodcastCloud Computing Podcast
Cloud Computing Podcast
 
IT and Technology Challenges in the Retail Industry
IT and Technology Challenges in the Retail IndustryIT and Technology Challenges in the Retail Industry
IT and Technology Challenges in the Retail Industry
 
Zero Trust vs Defense in Depth
Zero Trust vs Defense in DepthZero Trust vs Defense in Depth
Zero Trust vs Defense in Depth
 
Would you Recommend Our Company to Your Friends
Would you Recommend Our Company to Your FriendsWould you Recommend Our Company to Your Friends
Would you Recommend Our Company to Your Friends
 
What is Digital Twin Technology
What is Digital Twin TechnologyWhat is Digital Twin Technology
What is Digital Twin Technology
 
CIO Talk Network Contributors.pdf
CIO Talk Network Contributors.pdfCIO Talk Network Contributors.pdf
CIO Talk Network Contributors.pdf
 
What is CIS Benchmark
What is CIS BenchmarkWhat is CIS Benchmark
What is CIS Benchmark
 
BI Governance_ Making it a Reality
BI Governance_ Making it a RealityBI Governance_ Making it a Reality
BI Governance_ Making it a Reality
 
3 Steps to Better IT-Business Alignment
3 Steps to Better IT-Business Alignment3 Steps to Better IT-Business Alignment
3 Steps to Better IT-Business Alignment
 
IT Integration Strategy
IT Integration StrategyIT Integration Strategy
IT Integration Strategy
 
The Sixth Sense of Leadership
The Sixth Sense of LeadershipThe Sixth Sense of Leadership
The Sixth Sense of Leadership
 

Recently uploaded

A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 

Recently uploaded (20)

A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 

Act Global think Local

  • 1. Going Global, Thinking Local How Localization & Globalization Teams can help create Transparency & Visibility in Performance Across Company? What is Going Global Thinking Local? Part of going global actually means staying local. Focusing on local markets, giving freedom to local leaders to innovate and creating a dialogue between local and global teams can help create transparency and visibility in performance across your company. For more information please visit https://www.ciotalknetwork.com/going-global-thinking-local/
  • 2. Benefits of Standardization Across Regions “You need to seek out standardization where it makes sense,” Wolters Kluwer’s Peter Cook said. “But you don’t want standards to stagnate; you want them to evolve,” he added. Having standardization that adapts along with constantly changing regulations and services specific to other markets allows companies to stay globally focused while meeting the needs of local markets more readily. “We’re constantly revisiting how we do operations,” John David Thompson said. “We’re continuing to update, but we’re maintaining standards.” Thompson has seen great results through this approach. During the show “Localizing Global Operations & IT” he described an occasion when empowering one of his regional teams to set pricing based on their own needs, not the global standard, they saw a dramatic uptick in performance and ultimately innovated the way Western Union approached their global operation. Those who have a strong engagement model and understand each other’s priorities will see the best results. “It’s not just supply; it’s a partnership,” Cook said. Cook found this mindset worked best when he explained that the standards that exist globally are not just for standards’ sake.
  • 3. They allow a company to measure performance in a universal way and then open a dialogue based on how stronger or weaker performance results can improve the global goal. “As I always say, if you can’t measure it, you can’t manage it,” Cook said. Thank you