The Most Admired Leaders In Bangalore To Follow In 2023.pdf

VOL-05
ISSUE-01
WWW.CIOLOOKINDIA.COM
DushyantGupta
Transforming Global Insights for MedTech via Cetas Healthcare
COO
Cetas Healthcare
Lead Ahead
An Overview of the
Role and Importance of
Leaders in Today's
Business Arena
The Most
Bangalore
To Follow In 2023
in
Admired Leaders
Look Up
Comprehending the
Inspiring Personality
Traits of Dynamic
Business Leaders

APPLAUDING THE SPECIALISTS
OF EFFECTIVE HEALING TREATMENTS
n the bustling, fast-paced, and ever-evolving city of
IBangalore, known as the Silicon Valley of India and a
hub of innovation and entrepreneurial spirit, a dynamic
group of leaders has emerged, capturing the admiration and
respect of their peers and the community at large. There
always existed a remarkable group of leaders who have
demonstrated exceptional vision, unwavering dedication,
and a relentless pursuit of excellence in their respective
fields. Their leadership qualities have not only propelled
their own organizations to new heights but also inspired
countless others to dream big and strive for greatness.
These influential figures have risen to prominence through
their exceptional leadership qualities, visionary thinking,
and unwavering commitment to their fields of expertise.
Whether it's in technology, entrepreneurship, social causes,
or public service, these leaders are leaving an indelible
mark on the city's landscape and serving as beacons of
inspiration for the future generation.
In this exclusive edition of CIOLOOK INDIA titled as ‘The
Most Admired Leaders In Bangalore To Follow In 2023,’
you can explore some of the most admired leaders in
Bangalore, who are poised to make a lasting impact in 2023
and beyond. By following their journeys, you can gain
valuable insights into their leadership styles, strategies, and
the remarkable achievements that have propelled them to
the forefront of their respective industries.
Also included are two informative articles written by our
in-house editorial team to widen your industry perspective.
Flip through the pages and dive into the stories of these
remarkable individuals and discover the inspiring lessons
they have to offer for aspiring leaders and professionals
globally.
Have an enthralling joy-read, enjoy!
Kedar Borgaonkar,
Managing Editor
kedar.borgaonkar@ciolookindia.com

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DushyantGupta

14
Dr Chethan Raju
Equipping Industry with Perfect
Medasus Health Care Innova ons
24
Gaurav Agarwal
Ensuring India Becomes Atmanirbhar
in the MedTech Device Industry
28
Rohail S Qadri
Transforming the World of Staﬃng
with Quality, Trigent’s Flexible
IT Staﬃng Services!
36
Vani Sathvik
SDG GLOBE’s Fast Tracker
Technopreneur Transforming HR
to SmartH2R
ARTICLES
20
32
CONTENT
PROFILES
Lead Ahead
An Overview of the
Leaders in Today's
Business Arena
Look Up
Comprehending the
Traits of Dynamic
Business Leaders

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TECHNICAL
May, 2023
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VOL-05
ISSUE-01
WWW.CIOLOOKINDIA.COM
DushyantGupta
COO
Cetas Healthcare
Lead Ahead
An Overview of the
Leaders in Today's
Business Arena
The Most
Bangalore
To Follow In 2023
in
Admired Leaders
Look Up
Comprehending the
Traits of Dynamic
Business Leaders

Brief
Featuring
Medasus Health
Care Private Limited
Dr Chethan Raju,
Founder and Director
Dr Chethan Raju's passion is not just in providing Dental
treatment but also in reaching out to everyone who
requires the best quality healthcare with cutting-edge
technologies and innovation in the medical field.
Innovation Imaging
Technologies Pvt Ltd
(IITPL)
Gaurav Agrawal,
Managing Director
Under Gaurav Agrawal's adept leadership, IITPL’s first
revolutionary Cath Lab, “Pinnacle,” has won 11 national and
International awards and is the only company to win Good
Design and Red Dot awards for its Cath Lab-Pinnacle.
Trigent Software
Pvt Ltd
Rohail S Qadri,
President -
Professional Services
SDL GLOBE
Vani Sathvik,
Founder and CEO
Established by Vani Sathvik, SDL GLOBE Tech specializes in
providing the smart and intelligent solutions to its tech-savvy
clients worldwide, from startup companies to corporate giants.
Cetas Healthcare
Dushyant Gupta,
Chief Operating
Officer (COO)
Dushyant Gupta's extensive focus on new product
development, market landscape & entry, M&A, competitive
intelligence, market sizing & forecasting made Cetas
Healthcare one of the largest, full-service MedTech Market
Research companies worldwide.
Rohil S Qadri has been guiding Trigent as a pioneer in IT
outsourcing and offshore software development business,
enabling various organizations to adopt digital processes for
almost three decades to achieve outstanding business results.
Hospital
The Most
Bangalore
To Follow In 2023
in
Admired Leaders

Dushyant
Gupta
Transforming Global
Insights for MedTech
via Cetas Healthcare

here are some niches in the global industry where
Tyour credibility speaks louder than your words. That
is why leaders who have repeatedly proven their
mettle command unwavering respect, unshaken trust, and
unending fame. Leaders are not born extraordinary. With
their distinct perspective, constant entrepreneurial spirit,
and resolute demeanor, they accomplish everything
wonderful in extremely impossible situations.
The Global MedTech industry is where trust comes with
timely proven achievements, accomplishments, and
delivering excellence surmounting all the challenges one
encounter. That is how Dushyant Gupta, the Chief
Operating Officer (COO) of Cetas Healthcare, has
achieved his fair share of leadership faith as an experienced
MedTech consultant providing actionable market insights to
medical devices, diagnostics, and Healthcare IT companies.
His extensive focus on new product development, market
landscape, market-entry, M&A, competitive intelligence,
and market sizing and forecasting has been responsible for
making Cetas Healthcare one of the largest, full-service
MedTech Market Research companies in the world.
Offering a One-Stop Solution
Sharing his firm’s USPs, positioning it as one of the best
solution providers, Dushyant claims that Cetas Healthcare
is one of the largest global market research companies with
an exclusive focus on the medical device industry. They
offer Market Insights and Regulatory services to MedTech
companies through market research solutions, Regulatory
and Clinical services, and Competitive Intelligence. “We
regularly work with some of the top global medical device
companies such as GE Healthcare, Cytiva, Boston Scien-
tific, Medtronic, Baxter, , Becton Dickinson, etc. .”
According to him, Cetas is one of the few global companies
focusing exclusively on the Medical Device industries.
With the core team having more than 100+ years of
experience in the global Medical Device industry, Dushyant
and his team’s Market Insights are extremely actionable and
enable their clients in evidence-based decision-making.
They are extremely well-versed in the entire spectrum of
the Medical Device industry. Be it diagnostic imaging,
patient monitoring, interventional therapies, in-vitro
diagnostics, robotic surgeries, digital and HCIT solution,
and several other such areas. He furthers, “Our case studies
boast a rich variety and diversity of projects that have been
successfully delivered for the MedTech companies.”
Dushyant says that they exclusively focus on the global
market devices and diagnostics marketplace. It is done
through six offices spread across the globe and 75 countries
researched so far. Cetas Healthcare have executed 700
projects for more than 100 happy clients. They have 13 out
of top 20 medical device companies as regular clients, and
it has a 100% client retention rate. All these and its 75+
global team makes it one of the largest MedTech focused
firm globally.
Yet, showcasing the greatest trait of any great leader,
Dushyant humbly says that his leadership skills, values, and
qualities are because of his colleagues' and clients' admira-
ble trust in him. “Our success is the combination of
customer-centric focus, domain expertise, and high
responsiveness that has helped us to build very strong
relationships with our clients,” he adds.
Gaining Crowning Credentials
When they started, it was quite difficult to get new business
from top MedTech companies as Cetas was an unknown
agency in the market. Clients would hesitate to trust them
(and rightly so) with big projects as these are complex and
high-impact projects for their business strategy. But once
they started working and the clients got to experience the
expertise and professionalism of the Cetas team, there was
no turning back. Now, very rarely a new client would have
that hesitation. “Our credentials speak for themselves. The
backing of our clients has been highly instrumental in the
growth of our company,” he says, adding, “Another core
value that is strongly engrained in our DNA is Respect.”
We focus exclusively
on the global medical device
and diagnostics marketplace.
The Most Admired Leaders In Bangalore To Follow In 2023

They treat their clients, team members (seniors, peers,
juniors), interns, or vendors with thorough professionalism
and mutual respect. Even in disagreements or constructive
feedback, it is a mandate to deal with it professionally and
respectfully. That has helped Dushyant and his team to
build a culture that has played a big role in retaining good
talent in the company.
The third important skill and value is that they operate with
their clients as partners, not vendors. “This means that we
don’t enter a project just to finish it and move to the next
project OR be limited to the vision/instructions of our
clients.” We are always on the lookout for ways to add more
value to our clients. There have been several cases where
we have gone out of the scope and over-delivered for which
our clients have been highly appreciative of our outlook and
approach. There also have been cases where if we must
disagree with the client then we will not shy away and put
forward our recommendations backed by evidence and
articulation to make the clients see Cetas' point. “Our
clients have repeatedly valued these qualities and have
encouraged us to continue to be open and transparent,”
shares Dushyant.
Ensuring Instant Tech Access
Telling more about Cetas Healthcare’s offering and aspects
that make it stand out in today’s knowledge economy,
Dushyant says their vision is to become the “Go-to”
company for Market Insights for the entire Medical Device
industry. They aim to make Market Insights accessible to all
Medtech product managers irrespective of their company
size, focus area, and location. They are constantly investing
and innovating to make Market Insights Faster, Better, and
Cheaper for their customers. “Our team is also busy
innovating new ways in which Market Insights can be
gathered and distributed to the end customers,” he says.
Their singular focus on democratizing Insights for the
Global MedTech industry makes them stand out in the
industry.
Being an experienced leader, Dushyant shares his opinion
on how adopting modern technologies like AI and ML
impacts their industry and how his firm adapts to the
change. He says that AI/ML can potentially have a huge
impact on Healthcare and patient care. Healthcare has
always been an extremely data-dependent field. The stakes
are very high in Healthcare. As it is literally a life-and-death
matter.
The Wow Factor
The advent of AI/ML is extremely crucial to the healthcare
industry. It has the potential to change the way we under
We offer Market Insights
and Regulatory Services to
global MedTech companies

stand healthcare today. “However, the major obstacle that I
foresee is going to be the widespread adoption of new
technologies. The current gap I see is that many entrepre-
neurs are doing excellent work building new technologies
in the Healthcare industry. But very few are focusing on
how to make it easy for the hospitals, doctors, or patients to
adopt them,” he explains.
So unless there is an equal focus on how to help customers
adopt the new technologies, the growth will not be able to
meet the expectations. Currently, they are assisting many
companies in understanding the unmet needs, behaviour,
and perceptions of the customers towards the upcoming
AI/ML solutions and the different ways in which new
AI/ML solutions can be introduced into existing workflows
of healthcare providers. There have been some major
‘Aha!’ moments for the innovators in understanding the
reaction and perceptions of the users towards new AI/ML
technologies which have helped build them build more
robust technologies and business models.
Dushyant’s advice to entrepreneurs venturing into any
space will be to closely follow the fundamentals of the
business. Too often, entrepreneurs get sucked into “action”
mode without testing the fundamentals of their business.
Questions such as What is the unmet need? Is it big enough
to be solved? What is the product market fit? And so on.
Today's Dream-Tomorrow's Reality
Entrepreneurs have the superpowers to be able to dream big
and commit passionately for a challenging journey.
However, a lot of times, entrepreneurs neglect to perform a
systematic and thorough evaluation of their business
fundamentals and end up making expensive mistakes.
On envisioning scaling Cetas Healthcare’s operations and
offerings in the future, he reveals that they are currently
offering five to six different types of Market Intelligence
services to Medical Device manufacturers. They are
building exciting market intelligence platforms and
products. They will make it extremely easy for MedTech
product managers to access deep, evidence-based insights.
“Currently, we operate from six offices globally with about
75+ MedTech experts. We plan to double our team size in
the next 12 months and ramp up our team size for all
business units,” he concludes.
Our clients are industry leaders
as well as mid-to-small-sized
MedTech companies.

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TODAY

Resolute leaders face all challenges head-on by
successfully encountering crises with dedication,
commitment, and unwavering spirit. As the entire
world has been facing an unprecedented pandemic, Dr
Chethan Raju felt the immense need to step up and help
Medical establishments procure medical supplies and
equipment promptly to overcome the problems of shortage
and supply.
This is where Medasus Health Care Private Limited ,
founded by Dr Chethan comes in, with a well-planned all-
in-one website–medasus.com, where Medical
Establishments can search for Medical supplies according
to their requirements from Medasus’s wide array of cost-
effective products featuring a variety of global healthcare
brands, place an order and be well assured that the products
will reach their door-step in time.
All Your Healthcare Needs in One Place
Dr Chethan is a practising Dental Surgeon and Director at
Dental Hive – a chain of Dental Clinics across Bangalore;
the Director of MEDHIVE Healthcare Pvt Ltd; and the
Director at “PULSE”, a Healthcare NGO. His passion is not
just in providing Dental treatment but also in reaching out
to everyone who requires the best quality healthcare with
cutting-edge technologies and innovation in the medical
field. And hence Medasus Healthcare was started to make
healthcare accessible and to ease the challenges faced by
Medical establishments, especially in India.
Dr Chethan’s Educational Background is prolific. He has
done BDS from the Rajiv Gandhi University of Health
Sciences, a Diploma in Business Management, a PG
Diploma in Hospital Administration, and an MBA in
Healthcare and Hospital Administration and Certification
Course in Management training programme for
International trade and Exports.
He has extensive work experience in various Healthcare
sectors, one of them being Dental Stem Cell Banking. He
has done numerous programmes in Health Education and
Awareness and Advancement of Health Services. He has a
penchant for recognizing the latest technologies and
innovations in Healthcare worldwide and making them
accessible to everyone, and hence Medasus Healthcare was
established as a way to give back to society the knowledge
he has achieved through his experience.
As the Founder and Director of Medasus, Dr Chethan’s goal
is to establish an all-in-one platform for all Healthcare
solutions incorporating the latest technology and innovation
combined with the best quality services and equipment
available globally. He informs, “With state-of-the-art
technology and medical innovation, we provide the highest
quality healthcare.”
To make healthcare more accessible and to lessen the
difficulties faced by medical institutions, particularly in
India, he founded Medasus Healthcare – the highest calibre
medical care combined with cutting-edge technology and
medical innovation.
Fostering the Medical Solutions Ecosystem
Sharing their vision, Dr Chetan says that by making
Medasus Healthcare a one-stop shop for all healthcare
requirements from small to large hospitals, laboratories,
individual clinics, and independent practitioners, they hope
to lessen the current challenges faced by medical
establishments. “To make all medical equipment and
supplies easier to find and purchase. To easily optimise all
services, including the initial setup and registration process.
To lower inventory costs by offering the highest quality,
most affordable products to various international healthcare
brands.”
Dr Chethan Raju
Equipping Industry with Perfect Medasus Health Care Innova ons
www.ciolookindia.com May | 2023
(14)

Dr Chethan Raju | Founder and Director
Medasus Health Care Pvt Ltd
Medasus Healthcare
was started by
Dr Chethan Raju
to make healthcare
accessible and
to ease the challenges
faced by Medical
establishments,
especially in India.
(15)

Further stating their mission, he divulges that it is to
provide you with a huge range of products of the highest
quality at competitive prices for both businesses and
individuals. “At Medasus Healthcare, we place a high value
on our commitment to providing excellent customer
service. We have a team of experts committed to providing
you with the best service possible.” They have received
thorough training in all facets of customer care.
According to Dr Chethan, the healthcare fraternity faces
some key problems.
Ÿ Quality issue,
Ÿ The high price due to the long supply chain, and
Ÿ Lack of exposure towards updated and advanced
innovative medical equipment and critical care
technology in the Indian market.
Proposing precise solutions, Dr Chetan says that through
Medasus,
Ÿ They are producing products with the highest global
standards in maintaining their quality.
Ÿ Reducing the price for the end user, they are directly
selling to hospitals as in the B2B model.
Ÿ “We are providing the hospital with various advanced
options from Global technologies and advancements,”
he ensures.
The Profound Impact
The impact that they are creating and will keep advancing
are – manufacturing all the medical equipment in India,
thus impacting on the import by reducing it through Make
in India, generating employment opportunity for the
engineers and other sectors, streamlining the Supply chain
by reducing the number of channels resulting in the
economical pricing of the devices and equipment to the end
users, and economic development with the help of
contribution in taxes to central government and taxes to
state authorities.
Revealing their Target Market, Dr Chethan says, “Our
target customers are Hospitals for their hospital care
Service and the general public for their home care
services.”
He further states recent statistics regarding the Market Size.
“Supplies and Equipment for Hospitals, the market size
estimated to be worth USD 39.21 billion in 2021, is
expected to increase by 12.21% between 2023 and 2030 to
reach USD 110.63 billion.”
According to Dr Chethan, Medasus Healthcare’s unique
selling point is that it is a one-stop turn-key solution to the
entire hospital setup. Hence, healthcare setups can avoid
multiple vendors for the setup process. Homecare services
and home-based laboratory and diagnostic services are also
provided.
Products and Categories:
Ÿ Covid-19 Essentials
Ÿ Radiology equipment
Ÿ Surgical Instruments
Ÿ Medical Implants
Ÿ Disposable Products
Ÿ Medical devices and ICU Critical care equipments
Ÿ Lab Diagnostics and Instruments
Ÿ Medicines and Pharmaceutical Products
Ÿ Physiotherapy and Rehabilitation-Medical Aids
Ÿ Hospital and Clinic Establishments
Patients Services
Homecare Services: De Novo Healthcare is the most
reliable and trustworthy Home Health Care Company —
providing excellent home care solutions to allow quick and
convenient recovery within your home’s comfort. Dr
Chethan assures that they are committed to meeting all your
healthcare needs and go above and beyond to ensure you
get the best care.
Ÿ ICU Setup at HOME
Ÿ 12/24 Hrs. Nursing Care
Ÿ 24/7 Bedside Attendee
Ÿ Elderly Care
Ÿ Physiotherapy Sessions at HOME
Ÿ Stroke Rehabilitation at HOME
Ÿ X-Ray, Doctor Visits, Dialysis, Dressing, Psychological
Counseling.
Ÿ Dietician and Nutritionist Consultations.
Ÿ Medical Equipment for Rent/Purchase.
Ÿ Intercity and Inter-State Ambulance Services and much
more...!
Additional Services Provided at Home:
Ÿ Doctor Consults
Ÿ COVID–19 Care Programs
Ÿ COVID–19 Home Management Kits
Ÿ Lab Investigations & RT–PCR testing at Home
Ÿ Dietician & Nutritionist Care Support
Ÿ Single Nurse Visits
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Ÿ IV, IM Insulin Administrations at Home
Ÿ Psychological Counselling
Ÿ Home Sanitization
Ÿ Ambulance with Life–Support on wheels
Ÿ Specialists on Call and much more.
Laboratory: Medasus strives for excellence in patient care
with its highly efficient and accuracy-oriented processes.
Clinical and Imaging Services: “Our advanced state-of-
the-art technology helps the patients achieve a detailed and
progressive inference,” he says.
Physiotherapy: “we provide services, including
Ÿ Manual Therapy.
Ÿ Exercise Therapy.
Ÿ Electrotherapy.”
Vendor Services
Registration: It is mandatory for all Private medical health
centres, Allopathy, Ayurveda, Unani, and Homeopathy
Labs, to register and get the License Certificate under the
Karnataka Private Medical Est act.
One-time authorization is granted to non-bedded health care
established generating Bio-Medical Waste. It is mandatory
to apply for the grant of permission from the authority
irrespective of the generation quantity.
(NABH) has partnered with (IRDA) to carry out entry-level
certification of hospitals, which has been made mandatory
for providing cashless insurance facilities to the citizens at
their premises.
All the medical Diagnostics X-ray equipment users from
clients, labs, Dental, and medical to register and obtain
operation certificates from AERB as per atomic Energy
rules.
Licensing and Approvals: PC&PNDT/MTP: No Genetics
Counseling Center, Genetic Laboratory or Genetic Clinic,
unless registered under this Act, shall conduct or associate
with, or help in, conducting activities relating to pre-natal
diagnostics techniques;
Shop & Establishment: A shop or establishment
registration certificate gives businesses the right to conduct
work in a particular state and to open a current business
bank account.
Food Licence: It is illegal to Operate a Food Business in
India without These Licenses and Certificates, Licenses
required for a Food Business in India | FSSAI and Eating
House Certificate.
Drug Licence: This department grants a license to
manufacture Drugs and Cosmetics/sell Drugs. It approves
for the laboratories to carry out tests and analyses on behalf
of the manufacturers.
Interior, Biophillic Designs, Planning and Building:
These are the stepping stones of every Medical
establishment, and we at Medasus have the best expertise at
your service.
Dr Chethan informs that they collaborate with the best in
class interior designers who are well experienced,
especially in hospital interior setup designing. Their
designers give you a customized design plan by evolving
your ideas and thought process, incorporating your
organization’s brand image, and delivering a smart interior
design plan with effective space management. “We strive to
identify our client’s needs and to provide them with the
most cost-effective and premium quality interior solutions,”
he adds.
This is a crucial aspect of any Medical setup, and they at
Medasus understand the hurdles the organisations face in
planning phases. Their expert team is well equipped with
advanced softwares and designing tools with the proper
knowledge for evaluating and bringing in the practical
success of your project. Besides, their effective association
with leading architects with rich experience in creating
productive, patient-friendly infrastructure by drafting a
specific strategic plan for establishing healthcare service
centres like super speciality hospitals, single speciality
hospitals, Health clinics, dental clinics, laboratories,
Diagnostics, dispensaries, etc.
The core benefit of performing the infrastructural design
and the facility planning of healthcare centres
professionally is that you can create a welcoming healthcare
infrastructure with optimum resources. This will earn the
patients’ approbation and the consequential success of the
healthcare provider.
Exterior Design and Sign Boards: According to hospital
designers and planners, the first thing you notice is the
institution’s outlook, which portrays your presence to the
public and hence makes a good first impression on public
viewing and exposure.
(17)

In the exterior and interior design of medical centres, it is
essential to be efficient and improve the prospects of the
establishment itself. The exterior design of the hospital
building should be sophisticated and appealing, which can
reflect the brand presence of a healthcare facility. Your
architectural elevation should be harmonious with the
location of the facility.
He furthers, “Keeping all this in mind, we at Medasus have
teamed up with the best Hospital Designers and Architects
who will deliver the best, smart and cost–effective exterior
designs.”
Medical facilities are a type of business that can greatly
benefit from well-designed and properly installed signage.
Most of the market exposure depends initially on signage
boards and its visibility.
Any thoughtful healthcare signage helps attract
customers/patients to a medical facility or hospital and
displays the message about the business presence. Medasus
provides expertise in carefully choosing the right style, font,
colours, and sizing of custom exterior signs.
Putting plenty of thought into the design of your sign will
help communicate a list of healthcare services a medical
facility provides and sets the tone for the level of attention
and care patients can receive from the facility.
Complete Hospital Setup: Medasus is an all-in-one
platform for all Healthcare needs. “We provide complete
clinical setups for hospitals, clinics and diagnostic centres,”
says Dr Chethan.
The service includes:
Ÿ Cost-effective Procurement of Medical, Surgical and
Diagnostic Devices and
Ÿ Supplying Medical and Surgical Instruments.
Ÿ Procurement and installation of Medical
Ÿ Grade Furniture for Hospitals, Clinics and Diagnostic
centres.
Recognition and Accomplishments
Medasus Healthcare prides itself on being recognized by
renowned government agencies and has all the licences and
permissions in place:
Ÿ Member of MSME Recognized by GOVT OF INDIA.
Ÿ Member of GeM, Recognized by GOVT OF INDIA.
Ÿ Member of STARTUP INDIA INITIATIVE,
Recognized by GOVT OF INDIA.
Ÿ IEC LICENSE holder, Recognized BY DGFTGOVT
OF INDIA.
Ÿ REGISTERED ® Trademark BRAND, Recognized
INDIA PATIENTS, GOVT OF INDIA.
Ÿ Medasus is an ISO: 9001:2015 (USA) and ISO: 13485:
2016 (UKCERT) Certified Company.
We Aim to Scale Up the Future
Stating their Value Proposition, Dr Chethan says it is based
on the fundamentals of a large range of products under a
single roof, professional and technical guidelines directly
by us to the customer, and good quality and Make in India
products at a lower cost. Similarly, “Our revenue will come
from the direct sale of medical equipment to Businesses and
consumers (Both B2B & B2C). In this, our customers are
Medical equipment dealers, large to small hospitals,
diagnostic centers, and clinics and the general public for
home care service,” he reveals.
Disclosing their future plans, Dr Chethan says they aim for
the growth of the company. “We will create an
uncompromised supply mechanism and establish a reputed
brand among a network of hospitals and new doctor
fraternity to keep the business scaling up to new levels.
Sale of medical equipment, as he and his team Medasus
work on both B2B and B2C models. “We have a large
customer base major Hospital, minor hospitals, nursing
homes, private clinics and individual public for homecare
and diagnostic services,” he concludes.
(18)

n today's fast-paced and highly competitive business arena, leaders play a
Icrucial role in shaping the success and trajectory of organizations. They are
the driving force behind innovation, growth, and effective decision-making.
With their vision, strategic thinking, and ability to inspire and motivate teams,
leaders have the power to transform businesses and navigate them through the
challenges of an ever-changing landscape. At present, the role of leaders has
never been more critical, since they serve as the driving force behind
organizational success, guiding their teams through challenges, fostering
innovation, and achieving strategic objectives. They possess a unique set of
skills and qualities that are vital for navigating the complexities of the modern
business landscape.
In this article, we will delve into the role and importance of leaders in today's
business environment, exploring the key attributes they possess and the impact
they can have on organizational success. We will further explore the multifaceted
role and the importance of leaders, examining vital aspects such as leading by
example, cultivating a positive company culture, fostering talent development,
and driving organizational change.
Vision and Strategic Direction
One of the primary responsibilities of leaders in the business arena is to provide
a clear vision and strategic direction for their organizations. A leader's vision
serves as a guiding light, outlining the long-term goals and objectives of the
business. By articulating this vision and aligning it with the aspirations of their
team members, leaders inspire a sense of purpose and drive among employees.
They set the course for the organization and chart a path towards success,
anticipating market trends, identifying opportunities, and navigating potential
challenges.
Inspiring and Motivating Teams
Effective leaders understand the importance of building a motivated and engaged
workforce. They possess the ability to inspire and empower their teams,
fostering a culture of innovation, collaboration, and excellence. By creating an
inclusive and supportive work environment, leaders encourage employees to
unleash their full potential and contribute their best efforts towards
An Overview of the
Role and
Importance
of Leaders in
Today's Business Arena
(20)

(21)
Lead Ahead

organizational goals. They provide guidance,
encouragement, and recognition, ensuring that each team
member feels valued and motivated to perform at their
peak.
Decision-making and Problem-Solving
In today's dynamic business landscape, leaders face a
multitude of complex decisions and challenges. Their
ability to make informed decisions and solve problems
efficiently is crucial for the success of the organization.
Leaders leverage their experience, expertise, and analytical
skills to assess situations, gather relevant information, and
make sound judgments. They encourage a culture of critical
thinking and encourage their teams to approach problem-
solving creatively, leading to innovative solutions and a
competitive edge.
Building and Nurturing Relationships
Leaders recognize the significance of building strong
relationships, both within and outside the organization.
They foster effective communication channels, promoting
transparency and open dialogue. By cultivating
relationships with stakeholders, customers, and partners,
leaders create opportunities for collaboration, strategic
alliances, and business growth. They prioritize networking,
attending industry events, and connecting with peers to stay
abreast of industry trends and emerging opportunities.
Adaptability and Change Management
In today's business arena, change is constant, and leaders
must be adaptable and agile in their approach. They
embrace change as an opportunity for growth and
encourage their teams to do the same. Leaders facilitate
smooth transitions, guiding employees through periods of
uncertainty and driving organizational change initiatives.
Their ability to navigate ambiguity and foster a culture of
resilience ensures that businesses remain competitive and
responsive to market dynamics.
Leading by Example
Leaders set the tone for the entire organization through their
actions and behaviors. By leading by example, they inspire
their teams to embrace excellence, integrity, and
professionalism. Effective leaders demonstrate a strong
work ethic, take ownership of their responsibilities, and
adhere to high standards of performance. Their behavior
serves as a model for employees, instilling a sense of pride
and dedication to achieving individual and collective goals.
Cultivating a Positive Company Culture
Leaders play a crucial role in shaping and nurturing the
company culture. They create an environment where
employees feel valued, empowered, and motivated. By
fostering a positive culture, leaders encourage open
communication, collaboration, and innovation.
They establish a sense of belonging, where diversity and
inclusion are celebrated. A healthy and supportive culture
enables employees to thrive, leading to higher levels of
engagement, productivity, and loyalty.
Fostering Talent Development
Leaders recognize that their organization's success hinges
on the capabilities and growth of their employees. They are
committed to fostering talent development and creating
opportunities for their team members to learn, grow, and
excel. Effective leaders provide mentorship, guidance, and
resources for professional development. They identify
individuals' strengths, delegate responsibilities, and
empower them to take on new challenges. By investing in
their employees' growth, leaders not only build a skilled
workforce but also cultivate loyalty and long-term
commitment.
Driving Organizational Change
In a rapidly changing business landscape, leaders must be
adept at driving and managing change. They possess the
vision and strategic acumen to identify emerging trends,
anticipate market shifts, and navigate disruptions. Effective
leaders communicate the need for change, garner support,
and align the organization towards a common purpose.
They inspire employees to embrace change, adapt to new
technologies and processes, and remain agile in the face of
uncertainty. By effectively managing change, leaders
position their organizations for sustainable growth and
competitive advantage.
Through understanding the critical role and importance of
leaders, organizations can cultivate and develop effective
leaders who will guide them towards long-term success in a
dynamic and ever-changing business landscape.
(22)
(22)
Gaurav PR Wankhade

I’m a part of
various advisory
panels on
policymaking,
where I advocate
and suggest ways
to make India
Atmanirbhar in the
MedTech Device
industry.
Gaurav Agrawal,
Managing Director
(24)

Ensuring India Becomes Atmanirbhar in the MedTech
Device Industry
he most significant distinction between
Tbusinesspeople and the most admirable leaders is
that later with their astute observations identify the
existing divide between the demand for a particular solution
and its supply.
Instead of stopping at identification, these innovative
exemplars create simple yet profoundly impactful solutions
and bring them under the masses' reach.
Gaurav Agarwal, as the Managing Director (MD) of
Innovation Imaging Technologies Pvt Ltd – IITPL,
understood and identified gap areas of reach, access, and
cost of therapy as big limiters or decelerating factors in
making cardiovascular care more accessible to a large part
of society.
A Bengaluru-based MedTech start-up with a mission to
make cardiac care accessible to everyone, under Gaurav’s
futuristic leadership, IITPL is the country’s fastest-growing
and,
Asia’s Most Awarded Cath Lab Manufacturing Firm
IITPL is a joint venture between VJ Technologies, New
York, Ex-Alpha X-ray Promoters, Germany and India, and
Innovation Healthcare, New Delhi. With over 240 sold units
and 175+ installations in India, IITPL is a leading Cath lab
Manufacturer in India, positioned at number 2 in unit sales.
IITPL's first revolutionary Cath Lab, "Pinnacle," has won
11 national and International awards. It is the only company
to win Good Design and Red Dot awards for Its Cath Lab
"Pinnacle". Also one of the youngest receivers of the India
Medical Device Company of the year award in 2020.
Gaurav
Agarwal
“We have a 90 % customer satisfaction rate across 175 +
installations so far and less than 48 Hrs. of downtime at
any installation since its inception,” says Gaurav, who
completed his B. Tech degree in Biomedical Engineering
from the first ever batch at Manipal Institute of Technology
in 1996 and later, an executive MBA from IIM Kozhikode.
His career spans over a quarter of a century, working with
some of the biggest names such as Dornier, 3M, Boston
Scientific and Abbott Vascular, and Meril Life Sciences.
Gaurav has nearly two decades of vast experience in the
cardiovascular device industry.
The Leader in Innovation
In his professional journey, before co-founding Innovation
and IITPL, Gaurav was the marketing manager of Asia
pacific for Abbott Vascular and went on to head India's only
MedTech Unicorn Meril Life Science in 2010. He co-
founded Innovation in 2010, intending to bring cutting-edge
technologies and democratized cardiovascular care to the
country.
Today, Innovation serves over 1500 hospitals with life-
saving cardiovascular devices, and IITPL has 175 Cath
Labs in 114 cities across India.
IITPL is one of the nine companies globally and only the
second company from India which makes Cath Labs.
Gaurav started his IITPL journey with its revolutionary
Pinnacle Cath lab, which addressed an unmet need for a
versatile Cath Lab under ₹2 Cr. Pinnacle is designed to
meet global standards in medical imaging.
( )
25

Here, supercomputing algorithms are used for the first time
in Medical Imaging Technology, resulting in Sharp,
Virtually Noise Free, High-Resolution Image quality.
Pinnacle’s other features include,
Ÿ Optimized Radiation Dose
Ÿ Leading User Interface
Ÿ Aspire Image Quality
Ÿ Single, Large Ceiling Mounted Display Monitor
Ÿ Image Modes
Ÿ Other Features
At the Pinnacle of Intelligence
Gaurav says, “Our second generation Cath Lab ‘Pinnacle
Agile’further strengthened the platform and our presence
in India by giving enhanced mobility options that make it
the most versatile Cath Lab in the market.” Pinnacle Agile
gives Interventionists the freedom to do any
Cardiovascular/Peripheral Vascular Procedure with Ease.
Pinnacle Agile’s other features include,
Ÿ Lower Table Height
Ÿ Sharp, High-Resolution Clinical Images
Ÿ Variable Source to Image Distance
Ÿ Full Body Coverage
Ÿ ASPIRE™ - Advanced Supercomputing-Based Pinnacle
Image Resolution
Ÿ Table Swivel
Ÿ Optimum Smartness
Gaurav ensures that IITPL remains innovative in its
offering. It recently launched its latest and most advanced
Cath Lab ‘Premier,’ a floor mounted single plane Cath
Lab, which provides unmatched space optimization
enabling a wide range of Cardiac, Neuro, and Peripheral
Vascular procedures.
Some Key features of Premier:
Ÿ Floor Mounted Single Plane Lab, For Cardiovascular,
Peripheral Vascular and Neuro Vascular Diagnostic and
Interventional Procedures.
Ÿ +120 Gantry movement provides unmatched Space
Optimization enabling a wide range of Cardiac, Neuro
and Peripheral Vascular procedures.
Ÿ Non -Touch Based Anticollision Sensors for Detector &
L - Arm.
Ÿ Table pivot Movement of +/- 90 Deg, Provides Greater
flexibility to do Vascular Hybrid cases & greater access
to the patient for resuscitation during emergencies.
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Ÿ Better ROI with Versatile capabilities such as Cardiac,
EP, Pacemakers, Vascular and Neuro procedures.
Ÿ Real-time verification of the stent positioning.
Ÿ A unique combination of Technology and Design to
deliver high-quality images at a low dose.
Testament to Superlative Revolutions
Gaurav shares, “At IITPL, we have always been committed
to creating a product at par with other international
contemporaries. Eleven national and International awards
are a testament to our superlative product design. We have
introduced various first-time features in our segment which
were not there earlier.”
Ÿ Lifetime free software upgrade on the machine
Ÿ Only company to provide Hassle-free upgradability
option from the base model to the top model
Ÿ Pinnacle - World's smallest Fixed Flat Panel, fully
digital Cath Lab
Ÿ Pinnacle Pro- World's most affordable Fixed Flat Panel
Cath lab
Ÿ Pinnacle Agile - The most versatile Cath Lab in the
Market
Ÿ Lowest radiation dose across all the Cath labs
Exemplifying Tech-Knowl-Edge
Being an experienced leader, sharing his opinion on
embracing modern technologies, Gaurav says that the three
big tech trends that they at IITPL are extremely bullish
about are
Ÿ AR/VR
Ÿ Robotics
Ÿ AI/ML
He adds, “We have, in collaboration with leading academic
institutions like IITs and IISC, leveraged these tech trends
to achieve the following goals,”
Ÿ Make cardiovascular therapy safer
Ÿ Make it more precise
Ÿ And improve its use experience
Describing challenges, Gaurav says that the current
landscape is that India imports nearly 80% of its
consumption of medical devices and is almost 90% import-
dependent on Medical electronics. Other challenges are a
lack of component availability and unfavourable public
procurement.
Resolute in Character
At IITPL, he makes his team believe that the test of
character is in resilience. They keep their innovation engine
running and try to find innovative solutions to the problems.
“With various first-time features in our product segment,
IITPL has always paved the way for creative solutions,” he
adds.
Along with this, IITPL has also set up a state-of-the-art
Cath Lab manufacturing facility in Bengaluru, capable of
producing 240 Cath Labs in a year and catering to half of
the annual demand for Cath Labs in the country.
Gaurav is also part of various advisory panels on
policymaking where he advocates and suggests ways to
make India Atmanirbhar in the MedTech Device industry.
He firmly believes that with the right Policy and Regulatory
framework, India will be among the world's Top Three
producers of Medical Devices very soon.
Transformational Future Wisdom
Gaurav advises budding entrepreneurs aspiring to venture
into the MedTech space: India is truly at the cusp of the
MedTech revolution. The industry is expected to grow 5-
fold from 10 bn USD in 2020 to 50 bn USD by 2025.
He urges, “All budding MedTech entrepreneurs must take
the plunge and ensure that we develop import-dependent
technologies in the country and ride this economic wave by
making the country truly Atmanirbhar.”
Regarding envisioning scaling IITPL’s operations and
offerings in 2022 and beyond, Gaurav mentions that IITPL's
growth has been tremendous within four years. IITPL is
now the number-2 Cath Lab-selling company in India.
Building on the great performance in India, IITPL is
currently set to install a dozen Cath Labs in International
markets such as Europe and South East Asia.
The product roadmap also has advanced Cath Labs and
other diagnostic modalities in India. “Among the upcoming
launch is the next-gen Cath Lab on Premier Platform and
TAVI Planning Software Solution,” he concludes.
( )
27

Rohail S Qadri,
President - Professional
Services
(28)

Qadri
Transforming the World of Staffing with Quality, Trigent’s
Flexible IT Staffing Services!
For almost three
decades, we, at
Trigent have
enabled various
organizations to
adopt digital
processes to
achieve
outstanding
business results.
or an entrepreneurially calibrating mind, limits must be
Fpushed, stretched, and overcome with a regular frequency to
advance into one's leadership Rohail S Qadri,
endeavor.
President, Professional Services at Trigent Software Pvt Ltd, has
been doing that continuously for the last 19 years.
Rohail is a Business Leader with a demonstrated history of working in
the IT and IT-enabled services industry. He is managing diverse key
business-centric leadership roles. His areas of expertise range from
strategic planning, delivery execution, transformation, change
management for IT Staff Augmentation, and Recruitment as a
Service/Strategic RPO across India and the APAC markets with a key
focus on Australia, Singapore, Hong Kong, Malaysia, and the
Philippines. still remains the key strategic focus
The US region
market.
With a bachelor's degree in Applied Sciences and MBA in HRM and
Marketing, Rohail commenced his professional journey with an
Entrepreneurial Venture as a Managing Partner in 2004. In later years,
Rohail worked with IBM Global Services as an Assistant Operations
Manager in 2005, and later CIBER, Inc. as the Project Manager in
2009. In 2011, he joined Trigent Software as Head TA for India and
General Manager PS for the APAC Region.
Rohail spoke in an exclusive interview with CIOLOOK INDIA, the
excerpts of which are given herein.
Please tell us about the saga of your entrepreneurship from the
beginning and how you have made your
company/firm/organization excel in its niche.
Right from my college days, I have always been an entrepreneur at
heart. When I was given the responsibility to lead this company, I took
this challenging role head-on. Initially, it wasn't an easy journey.
(29)

However, with the help of my team, my prior experience,
and following globally agreed operational governance and
business models, we were able to scale up this business in a
big way.
What leadership skills, values, and qualities do you
think your clients admire most in you and your
company?
We have enabled various organizations to adopt digital
processes for almost three decades to achieve outstanding
business results. Trigent has always been known for its
long-term customer and employee relationships. Also, being
in the services business, one needs to be innovative; by
continuously improving the services and solutions, we
provide that innovation to our customers on a regular basis.
The innovations that we have implemented among our
customers have fostered a trust factor, thus creating better
brand equity for ourselves. It is a good legacy to have and
carry forward in the coming years.
Like any other player in this sector, we have been through
many ups and downs, including recessions, pandemics, and
other global factors. However, we have always shown our
resilience by bouncing back.
One of our most sought-after services is Professional
Services. I've been an integral part of them and instrumental
in growing Trigent from a small business unit to the scale
we operate today. A clear focus on our business goals and
robust and inclusive leadership enabled me to achieve this
unprecedented growth milestone for our organization.
Please brief our audience about Trigent, its USPs, and
how you are currently positioned as one of the best
product/service/solution providers.
We recently celebrated our 28th anniversary and have stood
the test of time and the changing technology landscape for
the last three decades. An amalgamation of start-up-like
agility, the experience of a mature organization, and proven
technology expertise comprise our key USPs.
I head the Professional Services business for Trigent. We
offer a bouquet of services under our Professional Services
division, ranging from IT Staff Augmentation, T&M,
EDC/ODC, RPO, and HR Shared Services.
A high focus on Lean Six Sigma methodologies and being
customer-centric has been at the core of our DNA and is our
key differentiator.
Tell us more about your firm's offering and what aspects
make it stand out in today's knowledge economy.
In the post-pandemic era, every industry is leveraging
digitization and its evolution to optimize operations and
scale. The knowledge economy is the new digitally
empowered economy. The IT domain is the underlying
success enabler for it.
We at Trigent believe in partnering with clients across their
digital value chain. And assist them in designing, building,
delivering, and maintaining the products and services that
make them the best in their industry.
Trigent's digital processes and customer engagement
models, such as the ODC (Offshore Development Center)
model and EDC (Extended Development Center), have
helped our clients transform the consumer experience to
meet the highest quality, reliability, and performance
(30)

standards. We empower our clients across industries to
apply technologies imaginatively to solve problems that
matter and stay relevant in today's complex, digital, and
disruptive world.
Under Professional Services, we offer a gamut of
transformative services with great agility, such as Staff
Augmentation for IT and Non-IT capabilities. By
leveraging our expertise, we provide flexible support to
help businesses establish and implement their Staff
Augmentation Strategy. HR Shared Services is a recent
addition to our offerings. It is a new service line catering to
our APAC customers. We see a huge scope for us in this
business. And we have great potential to make it our next
big service offering in terms of scale and scope.
Staff Augmentation is a cooperative model where
organizations expand their in-house staff to fill the talent
gap or outsource IT Specialists for the project requirement.
Our dual approach includes Client Satisfaction and
Employee Welfare, which makes us the preferred choice of
your business partners.
As an experienced leader, share your opinion on how
adopting modern technologies like AI and ML impacts
your industry and how your firm adapts to the change.
Business process automation has been at the core of our
strategy. Automating repetitive, less to moderately complex
tasks has been our key focus all these years. However, with
the changing tech landscape focusing on NLP, AI & ML,
our automation strategy 2.0 has taken a new direction.
We want to be a part of this disruption that is changing the
HR tech landscape around the globe.
Considering the current industry scenario, what
challenges do you face, and how do you drive your firm
to overcome them?
On the professional services side, our business is all about
challenges. It is important to face and overcome those
challenges and not let them become your limitation.
For Professional Services offerings, we have come full
circle with ongoing operations in the US to explore the full
potential in the APAC market.
This approach has had highly fulfilling business results, and
we now have a fairly good presence in these markets. We
cover Australia, Hong Kong, Singapore, and the
Philippines.
What would be your advice to budding entrepreneurs
who aspire to venture into your space?
My advice to any budding entrepreneur would be to stay
focused and resilient, find yourself a relevant niche, and
ensure that it is also future-proof.
You must have a well-thought-out business plan. And don't
shy away from trying even if you encounter failures
because they are stepping stones to your success. Learn to
adapt and improvise in today's ever-changing, dynamic
business environment.
Trigent Hall of Fame:
Ÿ GoodFirms Recognition 2022: Trigent as “The Best
Company to work with” by GoodFirms, a leading IT
Research Rating Firm, a top B2B platform.
Ÿ NAST (North American Testing Awards) 2022: Trigent,
in partnership with PreVeil, is recognized as “Highly
Commended” at the North American Software Testing
Awards 2022.
Ÿ Zinnov Zones Recognition 2022: Trigent was rated as a
Leader in Enterprise Software for Small & Medium
Service Providers by Zinnov Zones ER&D Rating 2022.
Ÿ Trigent Professional Services received the “Global
Outsourcing 100 Award”
(https://www.iaop.org/GlobalOutsourcing100) in 2015,
2016, 2017, and 2019.
(31)

Comprehending
the
Traits of Dynamic
Business
Leaders
ynamic business leaders possess a unique set of
Dpersonality traits that set them apart and inspire
those around them. These remarkable individuals
exhibit a combination of charisma, resilience, vision, and
emotional intelligence, which enables them to navigate
challenges, motivate teams, and drive organizational
success.
These exceptional personalities possess a unique blend of
qualities that set them apart from the rest, enabling them to
motivate teams, drive innovation, and navigate challenges
successfully.
Let us delve into the inspiring personality traits of dynamic
business leaders, exploring how these qualities contribute to
their effectiveness and the impact they have on their
organizations, by exploring their ability to build
relationships, embrace risk-taking, demonstrate
authenticity, practice resilience, and foster a culture of
continuous improvement.
Charisma and Influence:
Dynamic business leaders possess a natural charisma that
captivates and inspires others. They have the ability to
communicate their vision with passion and conviction,
compelling individuals to rally behind their cause. Their
magnetic presence and ability to connect with people on a
personal level foster trust and create a sense of loyalty
among team members and stakeholders. Through their
influence, they inspire commitment, encourage
collaboration, and motivate teams to achieve exceptional
results.
(32)

Look Up
(33)

Resilience and Determination:
Resilience is a defining trait of dynamic business leaders.
They possess the mental and emotional fortitude to
overcome obstacles and persevere in the face of adversity.
These leaders view setbacks as opportunities for growth and
learning, embracing challenges as stepping stones to
success. They maintain a positive mindset, remaining
focused and determined even in the most challenging
circumstances. Their resilience inspires their teams to adopt
a similar mindset and approach challenges with renewed
vigour and determination.
Visionary Thinking:
Dynamic business leaders have a clear and compelling
vision for their organizations. They possess the ability to
think strategically and envision the future. They anticipate
market trends, identify emerging opportunities, and
formulate innovative strategies to stay ahead of the
competition. Their visionary thinking enables them to set
ambitious goals, inspire their teams, and navigate their
organizations through complex and rapidly changing
environments. By effectively communicating their vision,
these leaders inspire others to believe in the possibilities
and work towards achieving a shared purpose.
Emotional Intelligence:
Emotional intelligence is a critical trait that sets dynamic
business leaders apart. They possess a high level of self-
awareness and empathy, enabling them to understand and
connect with the emotions and needs of others. They foster
an inclusive and supportive work environment, promoting
open communication and collaboration.
Leaders with strong emotional intelligence can effectively
manage conflicts, provide guidance, and inspire their teams
to achieve their full potential. Their ability to empathize and
understand the emotions of their employees creates a sense
of trust, loyalty, and commitment within the organization.
Continuous Learning and Adaptability:
Dynamic business leaders have a thirst for knowledge and a
commitment to continuous learning. They stay updated on
industry trends, emerging technologies, and best practices.
They actively seek out opportunities to expand their
knowledge and skills, both within and outside their field.
These leaders are open to new ideas and perspectives,
embracing change and adapting their strategies to align with
evolving market dynamics. Their curiosity and willingness
to learn inspire a culture of innovation and growth within
their organizations.
Relationship Building and Networking:
Dynamic business leaders understand the importance of
building strong relationships with stakeholders, clients,
employees, and industry peers. They are skilled at
networking and actively seek opportunities to connect with
others. These leaders invest time and effort in understanding
the needs and perspectives of others, fostering a sense of
trust and collaboration. By building meaningful
relationships, they create a network of support and open
doors for potential partnerships and business opportunities.
Embracing Risk-Taking:
Innovation and growth often require taking calculated risks,
and dynamic business leaders are not afraid to step out of
their comfort zones. They embrace calculated risks,
recognizing that failure is a stepping stone to success. These
leaders encourage their teams to be bold, encouraging
creativity and experimentation. By demonstrating a
willingness to take risks, they inspire a culture of
innovation and continuous improvement within their
organizations.
Authenticity and Integrity:
Dynamic business leaders lead with authenticity and
integrity, staying true to their values and principles. They
build trust through transparent and ethical behaviour,
consistently acting in alignment with their words. By
leading with authenticity, these leaders create a positive
work environment where employees feel valued and
respected. They inspire loyalty and dedication, as their
teams recognize and appreciate their genuine leadership.
Dynamic business leaders possess an array of inspiring
personality traits that propel them towards success and
influence those around them. Their ability to build
relationships, embrace risk-taking, demonstrate
authenticity, practice resilience, and foster a culture of
continuous improvement sets them apart as exceptional
leaders in the business world. By embodying these traits,
aspiring leaders can develop their own unique leadership
style and make a meaningful impact on their organizations
and the people they lead. Understanding and cultivating
these inspiring personality traits contribute to the overall
growth and success of businesses in the concurrent streams
of shifting times.
(34)

Vani Sathvik
Founder and CEO
SDL GLOBE

While running an enterprising entity successfully
in a competitive environment means possessing
the highest degree of business intelligence. The
acumen comes when all your business subsets are
integrated like a single unit of a living, breathing entity. A
company of human beings on a common mission devised
by its leader regarding information technology, business
processes, and human resource policies.
In this regard, these leaders need more than an IT
consultant, Business advisor, and HRMS partner. They need
the SmartH2R solution provided by Vani Sathvik founded
SDL GLOBE Technologies Pvt Ltd.
“SDL” is one of the leading Software Development
Companies founded in 2009, providing Enterprise
Solutions and Consulting Services. SDL is differentiated by
its tradition of unsurpassed technology expertise, its strong
track record of delivery and its experienced, enthusiastic
people. SDL leadership in client and employee satisfaction
has been recognized nationwide today. SDL was started to
provide state-of-the-art IT solutions to various industries in
the region that will enable them to grow and compete in a
global environment.
Vani reveals, “SDL specialization is for providing the smart
and intelligent solutions to our technology savvy clients
worldwide, from startup companies to corporate giants. We
have a resource pool of top-notch IT specialists to provide
intelligent solutions to our clients and partners. SDL
people's solutions continuously upgrade its knowledge on
the latest trends and technologies in the IT industry to
research, develop, and integrate.”
Before you read further the exclusive interview of the
Founder and CEO, Vani, with our team of CIOLOOK
INDIA, you must be ready to meet an exceptional innovator
with a revolutionary solution for all your HRMS needs
from Hire2Retire (H2R) in the futuristically Smartest way
possible. If you are, here is that candid discussion for your
delight.
Please tell us about the saga of your entrepreneurship
from the beginning and how you have made SDL
GLOBE excel in its niche.
My first career was with Unilever Group. There I was
mentored by Global leaders. There I got my first touch with
the HRMS technology tool HURIS. I also worked as a core
group member for BPL Telecom Business Group. My
experience, including three transcontinental experiences -
USA, UK and Singapore has given me tremendous
exposure to FMCG, Electronics, Manufacturing, Consulting
and cutting-edge technology industries. I have always been
passionate about supporting startup organizations in
defining business processes and work culture to create a
stimulating environment to achieve business goals. I was
recognized as a FAST TRACKER throughout my career. I
had an exceptional opportunity to interface with
stakeholders in the leadership role.
This experience gave me an insight into the industries and
showed me the gaps and issues faced by the companies
while using the HRMS/ERP Application. My journey as a
Technopreneur began with a passion for bridging the gap. I
met Mahesh Kumar, employed with a competitor, at a
NASCOM meet and realised we shared the same passion.
He brought technological expertise, and I brought domain
expertise, resulting in a revolutionary product SmartH2R.
With the experience of Smart H2R, we brought forth
several other ERP products. Collaborating with multi-
SDG GLOBE’s Fast Tracker Technopreneur Transforming HR to SmartH2R
Sathvik
Vani
(37)

disciplinary teams to manage complex projects has resulted
in SDL's fast growth towards Products, Projects and
customised solutions quickly.
As a part of the expansion, we have moved to our office
premises and rebranded from SmartDrive Labs to SDL
GLOBE, synonymous with a global presence. And we are
now officially SDL GLOBE.
What leadership skills, values and qualities do your
clients admire most in you and your company?
Accessibility. Transparency in letting them know what is
possible.
Best Support and Services with a Positive Approach.
Please brief our audience about your firm, its USPs, and
how you are currently positioned as one of the best
service/solution providers.
Our flagship product has always been SmartH2R with built-
in AI and ML. We are the first company to offer the same
architecture in license and cloud versions. SmartH2R is a
revolutionary system that promises to take the pain out of
HR Management all the way from Hire to Retire (H2R).
The employees can access their information anywhere and
anytime through SmartH2R mobile app or laptops. The
employers get holistic data about their knowledge force,
wage bills etc., at their fingertips which aids them in fast
decision-making.
We have clients across all industries, including automobile,
hospitality, education, food, fashion, manufacturing,
technology, e-commerce, real estate etc. Our tool is at par
with leading global payroll soft wares and is the most
sought-after in India and outside India, with geographically
customizable options.
SDL ERP, our recent gem, is being used by many
multinational manufacturing companies across the globe. It
improves efficiency in a unit. Our product includes
customer relationship management, accounting, core HR,
invoicing, sales, purchase and supply chain management
features, but companies may also find custom module
combinations to fit their needs. It is creating its foothold
across the industry and giving the competitors a run for
their money. SDL ERP yields a higher ROI for the clients at
a very affordable cost.
SDL EDUPRO is our latest addition to the range of
products. It is being used by many Schools and
Colleges/Universities across India. SDL EDUPRO is one
stop destination for complete Campus Automation needs.
This software helps Schools and Colleges to manage daily
tasks, fee management, library, transport, student
admissions and management, courses, curriculum, exams
and results, teaching and non-teaching staff management,
and more.
Tell us more about your firm’s offering and what makes
it stand out in today’s knowledge economy.
Besides HRMS and ERP projects, we offer customizable
solutions in high-end technologies, Customised APIs, and
E-commerce Portals. Our products are differentiated from
the price point, integration with APIs, Support service and
accessibility to clients when they face critical issues.
Our products are unique with the following features:
Ÿ Access Anywhere Anytime Any Device - Cloud ready.
Ÿ Highly customisable to suit Organisational
requirements.
Ÿ API Integration.
Ÿ Best Integrator Partner for Legacy/different ERP
systems.
SmartH2R is a
revolutionary system that
promises to take the pain out of
HR Management all the way
from Hire to Retire (H2R).
(38)

Ÿ Easy on pocket CAPEX to OPEX/Hardware investment
- ZERO/Hosting charges - ZERO/Maintenance charges
– ZERO.
Ÿ Fit for all industry sizes/types.
Ÿ Flexible to Use on premise with minimum hardware set
up.
Ÿ Best Domain Centric/ Industry specific - Industry
Specific: Foods and Beverages, Pharma, manufacturing,
Automotive, IT and ITES, Biotechnology, Ecommerce,
Education, Construction, Chemicals etc.
Ÿ Enhanced support on phone/mail/online
conferencing/ticket.
Ÿ Best Integrator Partner for Legacy/different ERP
systems.
As an experienced leader, share your opinion on how
adopting modern technologies like AI and ML impacts
your industry and how your firm adapts to the change.
It is a simple yet universal truth. If you don’t run with the
flow, you are left behind. Want to be in the business and
excel, embrace modern technologies and ensure your
offerings compass them. We keep ourselves adept at the
latest technologies and plan well ahead so we are not late
entrants.
Considering the current industry scenario, what
challenges do you face, and how do you drive your firm
to overcome them?
In current and future scenarios, there could be plenty of
challenges like Uncertainty, Government Regulations etc.
They are not in our hands. But we can overcome challenges
like Innovation, Technology, Diversity etc., by being
proactive in our well-crafted yet achievable plans.
What would be your advice to budding entrepreneurs
who aspire to venture into your space?
Once an entrepreneur, always an entrepreneur – it is an
addiction. It is like a bug. Once it bites, it remains. My
advice to young entrepreneurs is; Do work you are
passionate about. Be ready to challenge yourself. Find
common mindset people you want to work with. Conserve
much energy. Keep a structured financial plan. Be prepared
to receive negative feedback. More importantly, TWO
UNDERLINES – BELIEVE IN YOURSELF. AND
ALWAYS REMEMBER NOT TO OVERCOMMIT AND
UNDERDELIVER.
How do you envision scaling SDL GLOBE’s operations
and offerings in the future?
Scaling is the strategic growth of any business to keep up
with market demands and increase profit margins without
compromising efficiency. It's blatant truth that without
scaling appropriately, any company might not meet its
objective, even worse, fail altogether. As an Organization,
we strongly believe in and Adopt evolutionary architecture
when building the product. Create a well-defined product
architecture. Ensure that our team understands the product
architecture to ensure our delivery meets the client’s
requirements, including any changes within the scope of the
product vision.
Ÿ CEO and Founder awarded as One of ‘TOP
10 Women Entrepreneurs in IT Sector –
2020 by Women Entrepreneur India.
Ÿ Awarded ‘Customer Choice’ from Software
Suggest intheHRMSCategoryfor2019.
Ÿ HR Outlook Awarded Smart H2R as First
Indian Product to get Listed in the TOP 10
Payroll and HRMS Solution Providers across
Globein2018.
Ÿ Awarded ‘Expert’s Choice’ and ‘Budget
Friendly’ to Smart H2R from Software
Suggest in the HRMS category for the year
2018.
Ÿ Smart H2R received the ‘Customer Support
Excellence’ Award from Software Suggest in
2017, 2018,and 2019.
Ÿ Rated as one of The Best, Cost Effective,
Robust and User-Friendly Products by
SiliconReviewin2017.
Ÿ Achieved the Young Product Achievers
Award by IndiaAchieversForumin2016.
SDL GLOBE Hall of Fame
(39)

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