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VOL-08 | ISSUE-04
www.ciolookindia.com
Most
Leading
Consulting
Firm-2023
HR
Human Touch -
an HR Consulting Firm
Putting Business of People at the Heart of Businesses
Future Focus
How are the Modern HR Firms
Transforming the Entire
Business Industries?
KS Praveen
Founder and CEO
Human Resource isn’t a thing we do.
It’s the thing that runs our business.
“
“
– Steve Wynne
I
Kedar Borgaonkar
Managing Editor
kedar.borgaonkar@ciolookindia.com
India’s HR Pinnacle
Elevating Human
Excellence
In the ever-evolving landscape of business, one entity
stands as a paragon of human-centric strategic
excellence–Human Touch HR Consulting Firm. As
the most prominent and leading HR consulting firm in
India, this remarkable organization has redefined the art of
talent management and organizational development, leaving
an indelible mark on the corporate realm.
Human Touch HR Consulting Firm isn’t merely an
organization; it’s a testament to the power of expertise,
innovation and an unwavering commitment to fostering
human potential within the corporate world. With a legacy
spanning years of dedicated service, this firm has
transcended conventional HR practices, seamlessly
blending compassion and cutting-edge strategies to elevate
businesses to unprecedented heights.
At the heart of this consulting firm’s ethos is a profound
belief in the transformative impact of the human element in
business. Through meticulous talent acquisition, skilful
Editor’s Note
workforce development and strategic organizational design,
it has harnessed the power of each individual’s unique
strengths to create harmonious, high-performing
workplaces. The firm’s ability to strike a balance between
the pragmatic and the personal sets it apart as a true beacon
of innovation.
One of the hallmarks that defines Human Touch HR
Consulting Firm is its foresight to anticipate the evolving
needs of businesses in a rapidly changing world. It has
embraced the digital revolution, integrating technology
seamlessly to streamline HR processes while preserving the
essence of human interaction. This adaptability reflects the
firm’s commitment to ensuring that its clients remain at the
forefront of their industries.
Moreover, the firm’s reputation isn’t just built on strategy;
it’s founded on a legacy of trust and reliability. Its team of
seasoned professionals possesses a wealth of experience,
with each member embodying the values of integrity,
diligence and an unwavering dedication to their clients’
success.
In a world where businesses vie for the finest resources and
strategies, Human Touch HR Consulting Firm is a true
vanguard. Its holistic approach to human resources,
strategic foresight and the unyielding focus on empowering
individuals within organizations make it the undisputed
leader in the realm of HR consulting in India. As we
navigate the complexities of the business landscape in this
CIOLook India’s exclusive edition of Most Leading HR
Consulting Firm-2023, this firm stands tall, shaping the
future of enterprises through its unparalleled expertise and
the touch of humanity that defines its approach.
CONTENT
DESIGN
Visualizer : Sandeep Tikode
Art & Design Director : Rashmi Singh
Sr. Graphic Designer : Sameen Arif
SALES
Asst. Vice President : Swapnali Vasaikar
Sr. Sales Manager : Tejaswini Whaval
Business Development Lead : Suraj Gadekar
Business Development Exec : Akshay Dokh
TECHNICAL
Technical Head : Rajeshwari Avhad
Technical Consultant : Prachi Mokashi
AUGUST, 2023
Copyright © 2023 CIOLOOK
India, All rights reserved. The
content and images used in
this magazine should not be
reproduced or transmitted in
any form or by any means,
electronic, mechanical,
photocopying, recording or
otherwise, without prior
permission from CIOLOOK
India. Reprint rights remain
solely with CIOLOOK India.
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Contact : 7410079888 / 8956487819
CONTACT US ON
Pooja M. Bansal
Editor-in-Chief
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I N D I A
SME-SMO
Research Analyst : Ravindra Kadam
SEO Lead : Renuka A Kulkarni
Managing Editor : Kedar Borgaonkar
Assisting Editor : Gaurav PR Wankhade
Cover Price : 250/-
Human Touch- an HR
Consulting Firm
I N D I A
Pooja M. Bansal
Editor-in-Chief
Most
Leading
Consulting
Firm-2023
HR
is recognized by CioLook India as
for its innovative human resource solutions and
exceptional people management services
transforming the modern Indian and global industries.
KS Praveen-Founder and CEO,
Pinky Kapoor-Co-founder and Director, Dr Shalini Sharma-Chief Happiness Officer
Our philosophy,
‘Business of business
is people as they
are at the heart of
any business.
Our philosophy,
‘Business of business’
is people as they
are at the heart of
any business.
Human Touch -
an HR Consulting Firm
Putting Business of People at the Heart of Businesses
KS Praveen
Founder and CEO
Human Touch HR Consulting Firm
Most Leading HR Consulting Firm–2023
t is a misconception that enterprising is for profit-
Imaking only. Instead, businesses are always about
people and nothing else. Only those businesses thrive
in the long run that care for people, value their talent, strive
for their personal and professional upliftment, and
contribute to fulfilling their aspirations and empowering
their lives.
Empowered people make a healthy and progressive society
at the core of which functions a developing entrepreneurial
community. Whatever the business, if its people aspect is
robust, all the pieces fall into place automatically, making
the business successful eventually. This people aspect gets
reflected in every company's Human Resource Management
(HRM).
There are two ways to go about HRM/People Management.
One is managing the function in-house, investing full-time
resources and capital to support an organization effectively.
However, the approach is time, resources and capital-
intensive. In short, the choice may turn out to be expensive,
little complex and ineffective as well in the long run if not
handled carefully.
This is where the second option of partnering with an
exceptionally expert, experienced, trusted, and renowned
human resource partner like Human Touch-an HR
Consulting Firm becomes feasible and viable.
Why is Human Touch the best and the Most Leading HR
Consulting Firm? The reasons or factors are aplenty.
Human Touch-an HR Firm came into existence in 2013 in
the smart city of Navi Mumbai and since then is
continuously growing and evolved remarkably with another
office in Mumbai and a presence in Ranchi as well.
KS Praveen, the Firm's Founder & CEO, shares, “In
August '23, we are completing a decade of HR Services in
the Industry. Our heartfelt thanks and gratitude to all our
associates, friends and well-wishers who directly or
indirectly supported us in our entire journey.”
The Business of Business …
During these ten years, Human Touch has extended its HR
Services to all kinds of companies, from MNCs to big
Indian business houses, SMEs and startups in various
sectors. KS Praveen says, "In HR Consulting and
Outsourcing Space, we have clients in diverse sectors
ranging from Manufacturing, Retail, FMCG, IT, Real
Estate, Logistics to Services. We cater to traditional
companies as well new age startups."
The partial list of Human Touch's esteemed clients includes
Johnson Matthey, Eternis, BHEL, GE, Bombay Dying,
Deepak Fertilisers, APM, CMS, BKT, Kalptaru,S
Raheja, Jyothy Lab, GeeCee Venture, Hexagon, i-Chess,
INARCO, Rx Infotech, Lykis, Quantum, Choice Group
in the large sector.
And Snell, Greenifit, Neotech, Lamba Infra, Yash Power
Tech, MSA, etc., in the SME Sector.
KS Praveen adds, “As an HR Firm, we firmly believe that
quality and competence of people is the fundamental
competitive advantage, and there is nothing more important
than acquiring and developing talent by robust and effective
HR Practices.”
Human Touch is a team of well-qualified industry
professionals with rich and diverse experience in the HR
Domain. “Our philosophy is-Business of business is people
as they are at the heart of any business,” says KS Praveen.
Human Touch's Management Consultants are deeply
passionate about driving business outcomes while
developing client solutions for sustainable growth. The
firm's strength lies in its ability to draw on its rich
knowledge and resources over years of solid industry
experience.
Human intelligence and skills such as
creativity, critical thinking, emotional
intelligence and complex problem
solving are still more valuable than
siloed technological development.
Human intelligence and skills such as
creativity, critical thinking, emotional
intelligence and complex problem
solving are still more valuable than
siloed technological development.
A Remarkable Leader
"We define success as more than the completion of
an assignment. We pursue real business
outcomes in partnership with our customers
to build high-performance
organizations," says KS Praveen, a
well-known, highly respected senior
HR professional from Navi
Mumbai. He has about 25 years of
rich and diverse experience in
the HR domain across industry
verticals and in leading Indian
and MNCs (Aditya Birla
Group, Grasim, Hitachi,
Siemens, Neoteric, and Writer
Corporation) in middle and
senior management positions.
KS Praveen graduated in Arts
from St. Xavier's College,
Ranchi and then pursued his
PGDM (full-time) in HR at
XISS, Ranchi. Later, he attended
MDP from IIM-Ahmedabad and
SMP from IIM-Indore during his
career.
KS Praveen has been the Editor-in-Chief
of 'People Pulse,' a premier HR quarterly
magazine. He also authored a book titled ‘HR in
VUCA World’ a few years back (available on Amazon
& Flipkart).
KS Praveen's areas of interest as a corporate trainer and
people coach include communication and interpersonal
skills, team building and goal setting, personal
empowerment, managerial effectiveness, and time
management. He is passionate about the subject of
Leadership.
An active member of many reputed institutions, KS
Praveen is associated with some leading B Schools,
including IIMs, as a visiting professor for HR/OD subjects
and as an advisor.
KS Praveen is a connoisseur of art, music and literature and
is keenly interested in spirituality. He is also a sports buff,
nature lover and wildlife aficionado. He enjoys reading,
travelling and trekking.
A Team of Stalwarts
Sharing Human Touch's portfolio of value added HR
services, the Co-founder and Director, Pinky Kapoor,
says, "We support the growth and excellence of our clients
by providing
Talent Acquisition Services across functions and sectors;
Human Resources Consulting for big companies as well
as SMEs;
HR Outsourcing-extending end to end HR support to
Startups and SMEs;
Culture Building & OD mainly for Startups and SMEs;
and
Business and Strategy Advisory mainly for Startups and
SMEs.”
Pinky Kapoor has 18 years of industry experience in Talent
Acquisition, Talent Management, L&D and HR
Consulting. She is very passionate about all these areas.
In her last role, she was heading Leadership Hiring at Fact
HR Pvt. Ltd. and handled successful industry mandates.
At Human Touch, Pinky Kapoor has been spearheading the
Business Development Role and extending proactive
operational support as well. She is responsible for devising
strategies & team management. She has made a positive
difference in the industry by working closely with various
professionals and business owners.
Pinky Kapoor has been acknowledged and appreciated for
her work and contributions by many senior people in the
industry. Last year, IAA awarded her with the ‘Women of
Excellence Award.’
She is a very active and senior member of the
BNI-Business Network International-
Exponential Chapter in Mumbai and a
couple of other business organizations
and NGOs and has also been part of
the leadership team as Vice President
of BNI-Exponential
Pinky Kapoor-a Landmark
Graduate is fond of reading,
meeting people from different
parts of society, attending
seminars & conferences,
dancing, running, and cycling.
She has participated in so many
marathon runs across Mumbai
and has an impressive collection
of medals and certificates as a
Runner. She plays cricket also as
an all-rounder.
Her Life philosophy is: 'Live & Let
Live' and 'Everything happens for a
reason.'
She is extremely passionate about building
a winning team, business growth, and
entrepreneurship.
Meeting People Needs with a Human Touch
Sharing Human Touch's Vision, Pinky Kapoor says, “Our
vision is to become a world-class and leading HR
Consulting Firm in the Industry by offering a bouquet of
value-adding quality services and solutions in the HR
Domain.”
Dr Shalini Sharma, PhD who serves as the Chief
Happiness Officer, states that Human Touch's Mission is
'to contribute to the Growth and Excellence of its Client
Organizations by proactively and sensibly meeting their
People Needs with a Human Touch.'
As CHO of the Firm, Dr Shalini oversees HR and Wellness,
Finance, IT, Social Media, and CSR activities. She is a
certified Happiness Teacher and Yoga Teacher as well.
As a Happiness Teacher, she has conducted 100 plus
workshops so far (offline & online combined) Dr. Shalini is
fond of reading, music, swimming, gardening, social work,
and a Wondercook.
Pinky Kapoor
Co-founder and Director
Sharing his inspiration behind venturing into the human
resource consultancy industry, KS Praveen says it was the
freedom and passion to create something meaningful from
the zero base, build it up and make a difference.
Key Human Touch Features
*Proactive: We are extremely passionate about our
approach and service delivery. We believe in delighting our
clients.
*Strategic: We have a strong strategic orientation and
firmly believe in adding value to our client's business. A
Vision without a Strategy remains an Illusion.
*Adaptable: We mould ourselves as per the needs and
goals of our clients with utmost sincerity. Adaptability is
wisdom in action.
*Innovative: We are extremely creative and imaginative in
designing our HR Solutions for our clients. Creativity is
intelligence having Fun," he adds.
Core Values-DNA
Pinky Kapoor adds, “Our clients admire our Mission and
Core Values with which we work. Our values are part of our
DNA. They guide how we work with our business partners,
within our communities and with each other.”
Human Touch's Five Core Values
Integrity: “We act with Integrity, Respect and
Trust.”
Ÿ Demonstrate a commitment to integrity
and ethics.
Ÿ Show respect for and value all
individuals' diverse backgrounds,
experiences, styles, approaches, and
ideas.
Ÿ Listen to others for understanding.
Ÿ Generate Trust.
Accountability: Pinky Kapoor states, “We
are all accountable.”
Ÿ Take personal accountability for actions and
results.
Ÿ Focus on finding solutions and achieving results.
Ÿ Actively engage in discussions and commit to
decisions once they are made.
Ÿ Keep promises and commitments made to others.
Ÿ Personally commit to the success and well-being of
teammates.
Humility: Dr Shalini informs, “We have the humility and
desire to learn.”
“We strive for simplicity,” she says.
Ÿ Value openness and curiosity to learn from anyone,
anywhere.
Ÿ Seek and provide honest feedback.
Ÿ Be open to personal change and continuous
improvement.
Ÿ Learn from mistakes and successes in equal measure.
Passion: Pinky Kapoor says ,“We are passionate about our
business.”
Ÿ Show pride in work.
Ÿ Promote a positive, energizing, optimistic, and fun
environment.
Ÿ Promote and implement creative and innovative ideas
and solutions.
Dr Shalini Sharma
Chief Happiness Officer
Dr Shalini Sharma
Chief Happiness Officer
Ÿ Value, promote, and fiercely protect Human Touch's
reputation.
Client Sensitivity and Commitment: Dr Shalini furthers,
“We are absolutely focused towards our Clients.”
Ÿ Extremely sensitive to client needs.
Ÿ Committed to long-term relationships with all their
clients.
Ÿ Offer the best services and delight them.
Ÿ Value clients' feedback and suggestions.
The Precious Human Ingenuity
Being an industry thought leader, KS Praveen opines how
adopting modern technologies like AI and ML impacts the
HR consultancy solution space and how Human Touch is
adapting to the change. The HR function continues evolving
with technology-from the early internet to mobile phones to
the cloud, AI and machine learning.
According to him, AI&ML in HR can support improved
productivity, reduce operational costs, and reduce time
spent on repetitive, mundane tasks. AI is best suited for
repetitive data-driven work and data-driven decisions.
However, he insists that Human intelligence and skills
such as creativity, critical thinking, emotional intelligence,
and complex problem-solving are still more valuable.
Surmounting Challenges
KS Praveen accepts they faced several challenges in this
journey, which they overcome as a strong & united team.
"We faced some serious challenges during the pandemic as
some of our clients choose to discontinue our HR Services
to cut costs because of prevailing uncertainties," he reveals.
Pinky Kapoor furthers, “Gradually, after the pandemic, we
recovered by acquiring a range of new clients, and several
previous clients also returned to us. We are doing well now,
and we see good growth in our Firm as we advance.”
Bringing Back the Missing Link
When probed about how crucial human resource consulting
services are, what can be expected in the coming time, and
how Human Touch is bringing innovations in this regard,
KS Praveen divulges that SME sectors which include
manufacturing, infrastructure, service, food processing,
packaging, chemicals, and IT employs around 40 % of the
Indian workforce. Yet, its contribution to GDP is slightly
over Six % only. He reveals, "We found out the reason
behind this mismatch. What is missing is A People
Strategy." It is high time the sector transforms to develop a
visionary mindset and bring HR on board for further
growth. Human Touch is driving this transformation in the
country.
According to KS Praveen, there is an important attribute of
Human Touch as the leading HR Consulting firm -
"Quickly getting a grasp of client's HR challenges and pain
areas and proactively supporting them accordingly is what
we are known for," he adds.
A Critical Piece of Advice
In his advice to budding entrepreneurs who aspire to
venture into the HR consulting solution space, KS Praveen
says that it is simple.
The deep desire to add value to the organizations by
designing and implementing appropriate HR Practices.
Developing competence to link HR practices to client
organisations' business.
Excelling to the Next Level
On envisioning scaling Human Touch's operations and
offerings in the future, Pinky Kapoor mentions that by
acquiring more and more clients specially in the SME
sector for extending HR Support to them, they will keep
growing.
"We firmly believe that businesses are not able to go to the
next level in the absence of a good people strategy, and they
must go for an exceptional HR support function provided by
firms like Human Touch to scale up and get empowered,"
says KS Praveen.
We define success as
more than the completion
of an assignment.
We define success as
more than the completion
of an assignment.
Appreciations & Praise from the Clients for Human
Touch:
* "Human Touch has always been a key resource for
Johnson Matthey. The team sounds optimistic, and hence
the one can be relied upon when you give your
commitments." - Human Resources, Johnson Matthey
Chemicals Ind. Pvt Ltd.-Ist Client of Human Touch
*"We have been partnered with Human Touch for the last
several years, and they are providing Talent Acquisition
solutions to us. They maintain very high quality while
sourcing candidates for us. They have a very clear
understanding of the client's requirements. They are very
much aligned with the client's vision and provide very
customized service."-Amit Ranjan-Human Resources,
Eternis Fine Chemical Ltd.
*"The LnD Sessions conducted by KS Praveen for our
officers/managers entitled 'Business of Business is People'
were highly insightful and informative."-Raju Advani,
Chief Manager-LnD, Indian Oil.
*"We have closely involved Human Touch in our company
and they are doing a fabulous work for us in terms of
building HR Structures, formulating & implementing HR
Guidelines and defining and spreading Vision, Mission,
Core Values, People Engagements etc."- Rajeev Sharoff,
Founder & Director-YPTS.
* "Human Touch takes care of entire gamut of HR so nicely
and seamlessly. They truly add Human Touch to an
organization. I would like to strongly recommend its HR
Services."-Janaki Ramani, Founder of House of
Happiness.
* "Human Touch is our trusted and reliable HR Partner."-
Nishith Shah, MD of Neotech.
* "Excellent ! All the goals of the LnD Sessions by Human
Touch Team were fully achieved. The contents of each
session were very clear, and the participants found them
very simple to understand and relate to. They rated you
high in terms of your content delivery, best wishes."-V P
Mathur -Sr. VP HR , BKT Industries.
*"Engaged Human Touch for designing KRAs for our
entire leadership team. Good quality job done by them."
Neha Jain, CHRO-Choice International Ltd.
*"Human Touch has proactively & sensibly supported my
organization to go to the next level by designing and
implementing good HR Processes and building people
oriented culture."-Manoj Dhanwani Founder & CEO of
Snell-an e Commerce Company.
* "Human Touch has been nicely supporting us in
transforming our organisation. Pinky Kapoor is an
excellent change agent."- Shyam Raheja, Owner & MD of
S. Raheja Group.
*" Human Touch is an HR Firm I would like to recommend
for HR advisory and related services basis our on going
experience of working with them."-Varun Talcherker
,Director & Owner of Display House
* "Human Touch has been a great HR support to us since
the beginning of our Start-up" –Hitesh Hiran ,Co Founder
& Director - Greenifit
In addition to the core team and the extended team, Human
Touch is having several senior industry professionals and
prominent academicians on its panel for guidance &
support and we are highly grateful to them.
Ÿ Dr. Vikram Parekh- Professor of Marketing & Strategy
at SIESCOMS,Navi Mumbai
Ÿ Dr. Ranjeet Nambudiri - Dean at IIM Indore.
Ÿ Mr. Jaywant Amin - Independent HR & IR Consultant,
Mumbai.
Human Touch’s mission is to
contribute to the Growth and
Excellence of its Client
Organizations by proactively
and sensibly meeting their
People Needs with a
Human Touch.
We firmly believe that
quality and competence
of people is the
fundamental competitive
advantage and nothing is
more important than
acquiring and developing
talent by robust and
effective HR Practices.
We firmly believe that
quality and competence
of people is the
fundamental competitive
advantage and nothing is
more important than
acquiring and developing
talent by robust and
effective HR Practices.
Human Touch’s Management
Consultants are deeply passionate
about driving business outcomes
while developing client solutions
for sustainable growth.
Human Touch’s Management
Consultants are deeply passionate
about driving business outcomes
while developing client solutions
for sustainable growth.
“And finally …. we are thankful to Mr. Agnel D'Souza,
Founder of ACEF Global for always honouring our Firm,
Amrut & Neha of CreativFish also for beautifully
designing our Logo, Website etc., and Mona Parekh
/ASPA Digital for nice social media support and Nitin Raj
for always proactive IT support.”
"We at Human Touch are committed to two social causes-
Health n Wellness and Green Environment," concludes
KS Praveen.
Ÿ Mr. Laksman Sundar-Veteran Ad & Media Person,
Navi Mumbai.
Ÿ Mr. Kusumadhar-Senior HR Practitioner, NCR/UK.
“Last but not the least our gratitude and thanks to Ms
Pranali Karanje for being instrumental in establishing and
expanding the TA Vertical in our Firm with tremendous
passion and involvement from 2013 to 2020.”
www.humantouchhr.com
ht@humantouchhr.com
9769256991
How are the
HR Firms
Modern
Transforming the
Entire Business
Industries?
22 | August, 2023 www.ciolookindia.com
n an era defined by rapid technological advancements,
Ishifting demographics, and dynamic market
landscapes, the role of Human Resources (HR) has
evolved beyond its traditional administrative function.
Modern HR firms are now wielding their influence as
transformative agents, reshaping entire industries by driving
strategic organizational development, fostering a culture of
innovation, and harnessing the power of human capital like
never before.
As businesses navigate an increasingly complex and
interconnected world, these modern HR firms have emerged
as catalysts for change, revolutionizing the way companies
operate, compete, and succeed.
Strategic Partner for Organizational Growth
Gone are the days when HR was perceived solely as a
support function. Modern HR firms have transcended this
notion, positioning themselves as strategic partners in the
pursuit of organizational growth.
By aligning HR strategies with overall business objectives,
these firms are instrumental in driving innovation,
enhancing competitiveness, and maximizing efficiency.
They collaborate closely with leadership teams, offering
insights that go beyond workforce management to shape
business decisions and direction.
Leveraging Technology for Efficiency and Insight
Technology has revolutionized the HR landscape, and
modern firms are at the forefront of leveraging these
advancements. From advanced analytics tools that provide
actionable insights into employee performance and
engagement to sophisticated applicant tracking systems that
streamline recruitment processes, technology is
transforming the way HR operates.
This not only enhances operational efficiency but also
empowers decision-makers with data-driven strategies to
optimize talent utilization and retention.
Embracing Diversity and Inclusion
Modern HR firms recognize the power of diversity and
inclusion in driving innovation and fostering a dynamic
workplace culture. They play a pivotal role in helping
companies create an environment where diverse talents
thrive and contribute meaningfully.
By implementing inclusive hiring practices, offering
unbiased training, and fostering a culture of respect, these
firms are breaking down barriers and transforming
industries into hubs of creativity and collaboration.
Agile Workforce and Remote Work Revolution
The concept of work has undergone a paradigm shift, with
remote and flexible work arrangements becoming
Future
Focus
23 | August, 2023 www.ciolookindia.com
increasingly prevalent. Modern HR firms have been
instrumental in facilitating this transition. They have
developed strategies to manage remote teams, maintain
productivity, and ensure the well-being of employees in
virtual workspaces.
This agility has not only enabled businesses to navigate
disruptions like the global pandemic but has also opened up
new opportunities for accessing global talent pools.
Talent Development and Succession Planning
Nurturing talent from within has become a strategic
imperative, and modern HR firms are redefining talent
development and succession planning. They identify high-
potential employees, design personalized development
paths, and prepare future leaders to steer companies toward
success. By fostering a culture of continuous learning, these
firms ensure that businesses remain adaptable in the face of
change.
Employee Well-being and Work-Life Balance
Employee well-being is no longer an optional consideration
but a strategic necessity. Modern HR firms recognize the
profound impact of a healthy work environment on
productivity and morale. They design well-being initiatives,
offer mental health support, and promote work-life balance,
contributing to a more engaged and motivated workforce.
A Catalyst for Innovation
These HR firms are not content with the status quo; they are
pioneers of innovation. They recognize that organizations
thrive when they become agile, adaptable, and forward-
thinking. By integrating cutting-edge technologies, data
analytics, and predictive modelling, they identify trends,
anticipate challenges, and create strategies that position
companies ahead of the curve. This visionary approach
transforms HR from a reactive department into a proactive
powerhouse.
Fostering a Culture of Excellence
Culture has become the bedrock of corporate success.
Future-focused HR firms understand that a vibrant culture
attracts, retains, and motivates talent, ultimately boosting
productivity and profitability. They work hand-in-hand with
corporate leadership to craft a culture that values diversity,
promotes collaboration, and encourages a sense of purpose
among employees. By cultivating an environment where
innovation and creativity flourish, these firms lay the
foundation for sustained growth.
Driving Leadership Development
Leadership is a linchpin in any organization’s trajectory.
Future-focused HR firms recognize that developing
effective leaders is paramount to driving corporate success.
They identify high-potential individuals, tailor leadership
development programs, and nurture a pipeline of capable
leaders who can guide their companies through complexity
and change. This focus on leadership amplifies an
organization’s ability to navigate challenges and seize
opportunities.
Navigating the Digital Landscape
The digital revolution has reshaped industries, and HR is no
exception. Future-focused HR firms are at the forefront of
harnessing technology to streamline processes, enhance
employee experiences, and drive informed decision-
making. From AI-powered recruitment platforms to data-
driven performance evaluations, these firms navigate the
digital landscape with finesse, ensuring that technology
remains a tool for transformation, not a source of
disruption.
Pioneering Change
In the rapidly evolving business landscape, modern HR
firms have transcended their traditional role to become
architects of transformation. Future-focused HR firms have
emerged as pioneers of change, revamping corporates from
the ground up. By forging strategic partnerships, leveraging
technology, fostering diversity, and embracing the changing
nature of work, these firms are reshaping entire industries.
Their emphasis on talent development, employee well-
being, and organizational agility ensures that businesses
remain not only competitive but also adaptable in an
uncertain world. As we move forward, the influence of
these modern HR firms is set to intensify, driving
innovation, growth, and success across a spectrum of
industries.
24 | August, 2023 www.ciolookindia.com
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  • 2. Human Resource isn’t a thing we do. It’s the thing that runs our business. “ “ – Steve Wynne
  • 3.
  • 4. I Kedar Borgaonkar Managing Editor kedar.borgaonkar@ciolookindia.com India’s HR Pinnacle Elevating Human Excellence In the ever-evolving landscape of business, one entity stands as a paragon of human-centric strategic excellence–Human Touch HR Consulting Firm. As the most prominent and leading HR consulting firm in India, this remarkable organization has redefined the art of talent management and organizational development, leaving an indelible mark on the corporate realm. Human Touch HR Consulting Firm isn’t merely an organization; it’s a testament to the power of expertise, innovation and an unwavering commitment to fostering human potential within the corporate world. With a legacy spanning years of dedicated service, this firm has transcended conventional HR practices, seamlessly blending compassion and cutting-edge strategies to elevate businesses to unprecedented heights. At the heart of this consulting firm’s ethos is a profound belief in the transformative impact of the human element in business. Through meticulous talent acquisition, skilful
  • 5. Editor’s Note workforce development and strategic organizational design, it has harnessed the power of each individual’s unique strengths to create harmonious, high-performing workplaces. The firm’s ability to strike a balance between the pragmatic and the personal sets it apart as a true beacon of innovation. One of the hallmarks that defines Human Touch HR Consulting Firm is its foresight to anticipate the evolving needs of businesses in a rapidly changing world. It has embraced the digital revolution, integrating technology seamlessly to streamline HR processes while preserving the essence of human interaction. This adaptability reflects the firm’s commitment to ensuring that its clients remain at the forefront of their industries. Moreover, the firm’s reputation isn’t just built on strategy; it’s founded on a legacy of trust and reliability. Its team of seasoned professionals possesses a wealth of experience, with each member embodying the values of integrity, diligence and an unwavering dedication to their clients’ success. In a world where businesses vie for the finest resources and strategies, Human Touch HR Consulting Firm is a true vanguard. Its holistic approach to human resources, strategic foresight and the unyielding focus on empowering individuals within organizations make it the undisputed leader in the realm of HR consulting in India. As we navigate the complexities of the business landscape in this CIOLook India’s exclusive edition of Most Leading HR Consulting Firm-2023, this firm stands tall, shaping the future of enterprises through its unparalleled expertise and the touch of humanity that defines its approach.
  • 6. CONTENT DESIGN Visualizer : Sandeep Tikode Art & Design Director : Rashmi Singh Sr. Graphic Designer : Sameen Arif SALES Asst. Vice President : Swapnali Vasaikar Sr. Sales Manager : Tejaswini Whaval Business Development Lead : Suraj Gadekar Business Development Exec : Akshay Dokh TECHNICAL Technical Head : Rajeshwari Avhad Technical Consultant : Prachi Mokashi AUGUST, 2023 Copyright © 2023 CIOLOOK India, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from CIOLOOK India. Reprint rights remain solely with CIOLOOK India. FOLLOW US ON www.twitter.com/ciolookindia www.facebook.com/ciolookindia/ WE ARE ALSO AVAILABLE ON Email sales@ciolookindia.com For Subscription www.ciolookindia.com Contact : 7410079888 / 8956487819 CONTACT US ON Pooja M. Bansal Editor-in-Chief sales@ciolookindia.com I N D I A SME-SMO Research Analyst : Ravindra Kadam SEO Lead : Renuka A Kulkarni Managing Editor : Kedar Borgaonkar Assisting Editor : Gaurav PR Wankhade Cover Price : 250/-
  • 7. Human Touch- an HR Consulting Firm I N D I A Pooja M. Bansal Editor-in-Chief Most Leading Consulting Firm-2023 HR is recognized by CioLook India as for its innovative human resource solutions and exceptional people management services transforming the modern Indian and global industries. KS Praveen-Founder and CEO, Pinky Kapoor-Co-founder and Director, Dr Shalini Sharma-Chief Happiness Officer
  • 8. Our philosophy, ‘Business of business is people as they are at the heart of any business. Our philosophy, ‘Business of business’ is people as they are at the heart of any business. Human Touch - an HR Consulting Firm Putting Business of People at the Heart of Businesses
  • 9. KS Praveen Founder and CEO Human Touch HR Consulting Firm Most Leading HR Consulting Firm–2023
  • 10. t is a misconception that enterprising is for profit- Imaking only. Instead, businesses are always about people and nothing else. Only those businesses thrive in the long run that care for people, value their talent, strive for their personal and professional upliftment, and contribute to fulfilling their aspirations and empowering their lives. Empowered people make a healthy and progressive society at the core of which functions a developing entrepreneurial community. Whatever the business, if its people aspect is robust, all the pieces fall into place automatically, making the business successful eventually. This people aspect gets reflected in every company's Human Resource Management (HRM). There are two ways to go about HRM/People Management. One is managing the function in-house, investing full-time resources and capital to support an organization effectively. However, the approach is time, resources and capital- intensive. In short, the choice may turn out to be expensive, little complex and ineffective as well in the long run if not handled carefully. This is where the second option of partnering with an exceptionally expert, experienced, trusted, and renowned human resource partner like Human Touch-an HR Consulting Firm becomes feasible and viable. Why is Human Touch the best and the Most Leading HR Consulting Firm? The reasons or factors are aplenty. Human Touch-an HR Firm came into existence in 2013 in the smart city of Navi Mumbai and since then is continuously growing and evolved remarkably with another office in Mumbai and a presence in Ranchi as well. KS Praveen, the Firm's Founder & CEO, shares, “In August '23, we are completing a decade of HR Services in the Industry. Our heartfelt thanks and gratitude to all our associates, friends and well-wishers who directly or indirectly supported us in our entire journey.” The Business of Business … During these ten years, Human Touch has extended its HR Services to all kinds of companies, from MNCs to big Indian business houses, SMEs and startups in various sectors. KS Praveen says, "In HR Consulting and Outsourcing Space, we have clients in diverse sectors ranging from Manufacturing, Retail, FMCG, IT, Real Estate, Logistics to Services. We cater to traditional companies as well new age startups." The partial list of Human Touch's esteemed clients includes Johnson Matthey, Eternis, BHEL, GE, Bombay Dying, Deepak Fertilisers, APM, CMS, BKT, Kalptaru,S Raheja, Jyothy Lab, GeeCee Venture, Hexagon, i-Chess, INARCO, Rx Infotech, Lykis, Quantum, Choice Group in the large sector. And Snell, Greenifit, Neotech, Lamba Infra, Yash Power Tech, MSA, etc., in the SME Sector. KS Praveen adds, “As an HR Firm, we firmly believe that quality and competence of people is the fundamental competitive advantage, and there is nothing more important than acquiring and developing talent by robust and effective HR Practices.” Human Touch is a team of well-qualified industry professionals with rich and diverse experience in the HR Domain. “Our philosophy is-Business of business is people as they are at the heart of any business,” says KS Praveen. Human Touch's Management Consultants are deeply passionate about driving business outcomes while developing client solutions for sustainable growth. The firm's strength lies in its ability to draw on its rich knowledge and resources over years of solid industry experience. Human intelligence and skills such as creativity, critical thinking, emotional intelligence and complex problem solving are still more valuable than siloed technological development. Human intelligence and skills such as creativity, critical thinking, emotional intelligence and complex problem solving are still more valuable than siloed technological development.
  • 11. A Remarkable Leader "We define success as more than the completion of an assignment. We pursue real business outcomes in partnership with our customers to build high-performance organizations," says KS Praveen, a well-known, highly respected senior HR professional from Navi Mumbai. He has about 25 years of rich and diverse experience in the HR domain across industry verticals and in leading Indian and MNCs (Aditya Birla Group, Grasim, Hitachi, Siemens, Neoteric, and Writer Corporation) in middle and senior management positions. KS Praveen graduated in Arts from St. Xavier's College, Ranchi and then pursued his PGDM (full-time) in HR at XISS, Ranchi. Later, he attended MDP from IIM-Ahmedabad and SMP from IIM-Indore during his career. KS Praveen has been the Editor-in-Chief of 'People Pulse,' a premier HR quarterly magazine. He also authored a book titled ‘HR in VUCA World’ a few years back (available on Amazon & Flipkart). KS Praveen's areas of interest as a corporate trainer and people coach include communication and interpersonal skills, team building and goal setting, personal empowerment, managerial effectiveness, and time management. He is passionate about the subject of Leadership. An active member of many reputed institutions, KS Praveen is associated with some leading B Schools, including IIMs, as a visiting professor for HR/OD subjects and as an advisor. KS Praveen is a connoisseur of art, music and literature and is keenly interested in spirituality. He is also a sports buff, nature lover and wildlife aficionado. He enjoys reading, travelling and trekking. A Team of Stalwarts Sharing Human Touch's portfolio of value added HR services, the Co-founder and Director, Pinky Kapoor, says, "We support the growth and excellence of our clients by providing Talent Acquisition Services across functions and sectors; Human Resources Consulting for big companies as well as SMEs; HR Outsourcing-extending end to end HR support to Startups and SMEs; Culture Building & OD mainly for Startups and SMEs; and
  • 12. Business and Strategy Advisory mainly for Startups and SMEs.” Pinky Kapoor has 18 years of industry experience in Talent Acquisition, Talent Management, L&D and HR Consulting. She is very passionate about all these areas. In her last role, she was heading Leadership Hiring at Fact HR Pvt. Ltd. and handled successful industry mandates. At Human Touch, Pinky Kapoor has been spearheading the Business Development Role and extending proactive operational support as well. She is responsible for devising strategies & team management. She has made a positive difference in the industry by working closely with various professionals and business owners. Pinky Kapoor has been acknowledged and appreciated for her work and contributions by many senior people in the industry. Last year, IAA awarded her with the ‘Women of Excellence Award.’ She is a very active and senior member of the BNI-Business Network International- Exponential Chapter in Mumbai and a couple of other business organizations and NGOs and has also been part of the leadership team as Vice President of BNI-Exponential Pinky Kapoor-a Landmark Graduate is fond of reading, meeting people from different parts of society, attending seminars & conferences, dancing, running, and cycling. She has participated in so many marathon runs across Mumbai and has an impressive collection of medals and certificates as a Runner. She plays cricket also as an all-rounder. Her Life philosophy is: 'Live & Let Live' and 'Everything happens for a reason.' She is extremely passionate about building a winning team, business growth, and entrepreneurship. Meeting People Needs with a Human Touch Sharing Human Touch's Vision, Pinky Kapoor says, “Our vision is to become a world-class and leading HR Consulting Firm in the Industry by offering a bouquet of value-adding quality services and solutions in the HR Domain.” Dr Shalini Sharma, PhD who serves as the Chief Happiness Officer, states that Human Touch's Mission is 'to contribute to the Growth and Excellence of its Client Organizations by proactively and sensibly meeting their People Needs with a Human Touch.' As CHO of the Firm, Dr Shalini oversees HR and Wellness, Finance, IT, Social Media, and CSR activities. She is a certified Happiness Teacher and Yoga Teacher as well. As a Happiness Teacher, she has conducted 100 plus workshops so far (offline & online combined) Dr. Shalini is fond of reading, music, swimming, gardening, social work, and a Wondercook. Pinky Kapoor Co-founder and Director
  • 13. Sharing his inspiration behind venturing into the human resource consultancy industry, KS Praveen says it was the freedom and passion to create something meaningful from the zero base, build it up and make a difference. Key Human Touch Features *Proactive: We are extremely passionate about our approach and service delivery. We believe in delighting our clients. *Strategic: We have a strong strategic orientation and firmly believe in adding value to our client's business. A Vision without a Strategy remains an Illusion. *Adaptable: We mould ourselves as per the needs and goals of our clients with utmost sincerity. Adaptability is wisdom in action. *Innovative: We are extremely creative and imaginative in designing our HR Solutions for our clients. Creativity is intelligence having Fun," he adds. Core Values-DNA Pinky Kapoor adds, “Our clients admire our Mission and Core Values with which we work. Our values are part of our DNA. They guide how we work with our business partners, within our communities and with each other.” Human Touch's Five Core Values Integrity: “We act with Integrity, Respect and Trust.” Ÿ Demonstrate a commitment to integrity and ethics. Ÿ Show respect for and value all individuals' diverse backgrounds, experiences, styles, approaches, and ideas. Ÿ Listen to others for understanding. Ÿ Generate Trust. Accountability: Pinky Kapoor states, “We are all accountable.” Ÿ Take personal accountability for actions and results. Ÿ Focus on finding solutions and achieving results. Ÿ Actively engage in discussions and commit to decisions once they are made. Ÿ Keep promises and commitments made to others. Ÿ Personally commit to the success and well-being of teammates. Humility: Dr Shalini informs, “We have the humility and desire to learn.” “We strive for simplicity,” she says. Ÿ Value openness and curiosity to learn from anyone, anywhere. Ÿ Seek and provide honest feedback. Ÿ Be open to personal change and continuous improvement. Ÿ Learn from mistakes and successes in equal measure. Passion: Pinky Kapoor says ,“We are passionate about our business.” Ÿ Show pride in work. Ÿ Promote a positive, energizing, optimistic, and fun environment. Ÿ Promote and implement creative and innovative ideas and solutions. Dr Shalini Sharma Chief Happiness Officer Dr Shalini Sharma Chief Happiness Officer
  • 14. Ÿ Value, promote, and fiercely protect Human Touch's reputation. Client Sensitivity and Commitment: Dr Shalini furthers, “We are absolutely focused towards our Clients.” Ÿ Extremely sensitive to client needs. Ÿ Committed to long-term relationships with all their clients. Ÿ Offer the best services and delight them. Ÿ Value clients' feedback and suggestions. The Precious Human Ingenuity Being an industry thought leader, KS Praveen opines how adopting modern technologies like AI and ML impacts the HR consultancy solution space and how Human Touch is adapting to the change. The HR function continues evolving with technology-from the early internet to mobile phones to the cloud, AI and machine learning. According to him, AI&ML in HR can support improved productivity, reduce operational costs, and reduce time spent on repetitive, mundane tasks. AI is best suited for repetitive data-driven work and data-driven decisions. However, he insists that Human intelligence and skills such as creativity, critical thinking, emotional intelligence, and complex problem-solving are still more valuable. Surmounting Challenges KS Praveen accepts they faced several challenges in this journey, which they overcome as a strong & united team. "We faced some serious challenges during the pandemic as some of our clients choose to discontinue our HR Services to cut costs because of prevailing uncertainties," he reveals. Pinky Kapoor furthers, “Gradually, after the pandemic, we recovered by acquiring a range of new clients, and several previous clients also returned to us. We are doing well now, and we see good growth in our Firm as we advance.” Bringing Back the Missing Link When probed about how crucial human resource consulting services are, what can be expected in the coming time, and how Human Touch is bringing innovations in this regard, KS Praveen divulges that SME sectors which include manufacturing, infrastructure, service, food processing, packaging, chemicals, and IT employs around 40 % of the Indian workforce. Yet, its contribution to GDP is slightly over Six % only. He reveals, "We found out the reason behind this mismatch. What is missing is A People Strategy." It is high time the sector transforms to develop a visionary mindset and bring HR on board for further growth. Human Touch is driving this transformation in the country. According to KS Praveen, there is an important attribute of Human Touch as the leading HR Consulting firm - "Quickly getting a grasp of client's HR challenges and pain areas and proactively supporting them accordingly is what we are known for," he adds. A Critical Piece of Advice In his advice to budding entrepreneurs who aspire to venture into the HR consulting solution space, KS Praveen says that it is simple. The deep desire to add value to the organizations by designing and implementing appropriate HR Practices. Developing competence to link HR practices to client organisations' business. Excelling to the Next Level On envisioning scaling Human Touch's operations and offerings in the future, Pinky Kapoor mentions that by acquiring more and more clients specially in the SME sector for extending HR Support to them, they will keep growing. "We firmly believe that businesses are not able to go to the next level in the absence of a good people strategy, and they must go for an exceptional HR support function provided by firms like Human Touch to scale up and get empowered," says KS Praveen. We define success as more than the completion of an assignment. We define success as more than the completion of an assignment.
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  • 17. Appreciations & Praise from the Clients for Human Touch: * "Human Touch has always been a key resource for Johnson Matthey. The team sounds optimistic, and hence the one can be relied upon when you give your commitments." - Human Resources, Johnson Matthey Chemicals Ind. Pvt Ltd.-Ist Client of Human Touch *"We have been partnered with Human Touch for the last several years, and they are providing Talent Acquisition solutions to us. They maintain very high quality while sourcing candidates for us. They have a very clear understanding of the client's requirements. They are very much aligned with the client's vision and provide very customized service."-Amit Ranjan-Human Resources, Eternis Fine Chemical Ltd. *"The LnD Sessions conducted by KS Praveen for our officers/managers entitled 'Business of Business is People' were highly insightful and informative."-Raju Advani, Chief Manager-LnD, Indian Oil. *"We have closely involved Human Touch in our company and they are doing a fabulous work for us in terms of building HR Structures, formulating & implementing HR Guidelines and defining and spreading Vision, Mission, Core Values, People Engagements etc."- Rajeev Sharoff, Founder & Director-YPTS. * "Human Touch takes care of entire gamut of HR so nicely and seamlessly. They truly add Human Touch to an organization. I would like to strongly recommend its HR Services."-Janaki Ramani, Founder of House of Happiness. * "Human Touch is our trusted and reliable HR Partner."- Nishith Shah, MD of Neotech. * "Excellent ! All the goals of the LnD Sessions by Human Touch Team were fully achieved. The contents of each session were very clear, and the participants found them very simple to understand and relate to. They rated you high in terms of your content delivery, best wishes."-V P Mathur -Sr. VP HR , BKT Industries. *"Engaged Human Touch for designing KRAs for our entire leadership team. Good quality job done by them." Neha Jain, CHRO-Choice International Ltd. *"Human Touch has proactively & sensibly supported my organization to go to the next level by designing and implementing good HR Processes and building people oriented culture."-Manoj Dhanwani Founder & CEO of Snell-an e Commerce Company. * "Human Touch has been nicely supporting us in transforming our organisation. Pinky Kapoor is an excellent change agent."- Shyam Raheja, Owner & MD of S. Raheja Group. *" Human Touch is an HR Firm I would like to recommend for HR advisory and related services basis our on going experience of working with them."-Varun Talcherker ,Director & Owner of Display House * "Human Touch has been a great HR support to us since the beginning of our Start-up" –Hitesh Hiran ,Co Founder & Director - Greenifit In addition to the core team and the extended team, Human Touch is having several senior industry professionals and prominent academicians on its panel for guidance & support and we are highly grateful to them. Ÿ Dr. Vikram Parekh- Professor of Marketing & Strategy at SIESCOMS,Navi Mumbai Ÿ Dr. Ranjeet Nambudiri - Dean at IIM Indore. Ÿ Mr. Jaywant Amin - Independent HR & IR Consultant, Mumbai. Human Touch’s mission is to contribute to the Growth and Excellence of its Client Organizations by proactively and sensibly meeting their People Needs with a Human Touch.
  • 18. We firmly believe that quality and competence of people is the fundamental competitive advantage and nothing is more important than acquiring and developing talent by robust and effective HR Practices. We firmly believe that quality and competence of people is the fundamental competitive advantage and nothing is more important than acquiring and developing talent by robust and effective HR Practices.
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  • 20. Human Touch’s Management Consultants are deeply passionate about driving business outcomes while developing client solutions for sustainable growth. Human Touch’s Management Consultants are deeply passionate about driving business outcomes while developing client solutions for sustainable growth. “And finally …. we are thankful to Mr. Agnel D'Souza, Founder of ACEF Global for always honouring our Firm, Amrut & Neha of CreativFish also for beautifully designing our Logo, Website etc., and Mona Parekh /ASPA Digital for nice social media support and Nitin Raj for always proactive IT support.” "We at Human Touch are committed to two social causes- Health n Wellness and Green Environment," concludes KS Praveen. Ÿ Mr. Laksman Sundar-Veteran Ad & Media Person, Navi Mumbai. Ÿ Mr. Kusumadhar-Senior HR Practitioner, NCR/UK. “Last but not the least our gratitude and thanks to Ms Pranali Karanje for being instrumental in establishing and expanding the TA Vertical in our Firm with tremendous passion and involvement from 2013 to 2020.” www.humantouchhr.com ht@humantouchhr.com 9769256991
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  • 24. How are the HR Firms Modern Transforming the Entire Business Industries? 22 | August, 2023 www.ciolookindia.com
  • 25. n an era defined by rapid technological advancements, Ishifting demographics, and dynamic market landscapes, the role of Human Resources (HR) has evolved beyond its traditional administrative function. Modern HR firms are now wielding their influence as transformative agents, reshaping entire industries by driving strategic organizational development, fostering a culture of innovation, and harnessing the power of human capital like never before. As businesses navigate an increasingly complex and interconnected world, these modern HR firms have emerged as catalysts for change, revolutionizing the way companies operate, compete, and succeed. Strategic Partner for Organizational Growth Gone are the days when HR was perceived solely as a support function. Modern HR firms have transcended this notion, positioning themselves as strategic partners in the pursuit of organizational growth. By aligning HR strategies with overall business objectives, these firms are instrumental in driving innovation, enhancing competitiveness, and maximizing efficiency. They collaborate closely with leadership teams, offering insights that go beyond workforce management to shape business decisions and direction. Leveraging Technology for Efficiency and Insight Technology has revolutionized the HR landscape, and modern firms are at the forefront of leveraging these advancements. From advanced analytics tools that provide actionable insights into employee performance and engagement to sophisticated applicant tracking systems that streamline recruitment processes, technology is transforming the way HR operates. This not only enhances operational efficiency but also empowers decision-makers with data-driven strategies to optimize talent utilization and retention. Embracing Diversity and Inclusion Modern HR firms recognize the power of diversity and inclusion in driving innovation and fostering a dynamic workplace culture. They play a pivotal role in helping companies create an environment where diverse talents thrive and contribute meaningfully. By implementing inclusive hiring practices, offering unbiased training, and fostering a culture of respect, these firms are breaking down barriers and transforming industries into hubs of creativity and collaboration. Agile Workforce and Remote Work Revolution The concept of work has undergone a paradigm shift, with remote and flexible work arrangements becoming Future Focus 23 | August, 2023 www.ciolookindia.com
  • 26. increasingly prevalent. Modern HR firms have been instrumental in facilitating this transition. They have developed strategies to manage remote teams, maintain productivity, and ensure the well-being of employees in virtual workspaces. This agility has not only enabled businesses to navigate disruptions like the global pandemic but has also opened up new opportunities for accessing global talent pools. Talent Development and Succession Planning Nurturing talent from within has become a strategic imperative, and modern HR firms are redefining talent development and succession planning. They identify high- potential employees, design personalized development paths, and prepare future leaders to steer companies toward success. By fostering a culture of continuous learning, these firms ensure that businesses remain adaptable in the face of change. Employee Well-being and Work-Life Balance Employee well-being is no longer an optional consideration but a strategic necessity. Modern HR firms recognize the profound impact of a healthy work environment on productivity and morale. They design well-being initiatives, offer mental health support, and promote work-life balance, contributing to a more engaged and motivated workforce. A Catalyst for Innovation These HR firms are not content with the status quo; they are pioneers of innovation. They recognize that organizations thrive when they become agile, adaptable, and forward- thinking. By integrating cutting-edge technologies, data analytics, and predictive modelling, they identify trends, anticipate challenges, and create strategies that position companies ahead of the curve. This visionary approach transforms HR from a reactive department into a proactive powerhouse. Fostering a Culture of Excellence Culture has become the bedrock of corporate success. Future-focused HR firms understand that a vibrant culture attracts, retains, and motivates talent, ultimately boosting productivity and profitability. They work hand-in-hand with corporate leadership to craft a culture that values diversity, promotes collaboration, and encourages a sense of purpose among employees. By cultivating an environment where innovation and creativity flourish, these firms lay the foundation for sustained growth. Driving Leadership Development Leadership is a linchpin in any organization’s trajectory. Future-focused HR firms recognize that developing effective leaders is paramount to driving corporate success. They identify high-potential individuals, tailor leadership development programs, and nurture a pipeline of capable leaders who can guide their companies through complexity and change. This focus on leadership amplifies an organization’s ability to navigate challenges and seize opportunities. Navigating the Digital Landscape The digital revolution has reshaped industries, and HR is no exception. Future-focused HR firms are at the forefront of harnessing technology to streamline processes, enhance employee experiences, and drive informed decision- making. From AI-powered recruitment platforms to data- driven performance evaluations, these firms navigate the digital landscape with finesse, ensuring that technology remains a tool for transformation, not a source of disruption. Pioneering Change In the rapidly evolving business landscape, modern HR firms have transcended their traditional role to become architects of transformation. Future-focused HR firms have emerged as pioneers of change, revamping corporates from the ground up. By forging strategic partnerships, leveraging technology, fostering diversity, and embracing the changing nature of work, these firms are reshaping entire industries. Their emphasis on talent development, employee well- being, and organizational agility ensures that businesses remain not only competitive but also adaptable in an uncertain world. As we move forward, the influence of these modern HR firms is set to intensify, driving innovation, growth, and success across a spectrum of industries. 24 | August, 2023 www.ciolookindia.com
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